[Resolved]  www.Freecharge.in — No amount credited into mobile as recharge amount after payment

Address:Faridabad, Haryana

I had placed a request to recharge a mobile number with amount of Rs.1000/-. But after completing all the process successfully, neither i had recieved the confirmation message of successful recharge on my mobile, nor any amount has been credited into my mobile as a recharge amount. And when i made an attempt to contact them, they said that the amount has not been credited from my bank. But when i enquired my bank regarding the transaction status, they said the amount had been credited to the "freecharge" and there's no error while transaction. Now they(freecharge) is not responding to any of my mail. So please help me on that.

Following are the details of transaction against Order Number: 373605

ORDER DETAILS:
Merchant Site URL : www.freecharge.in
Order Number: 373605 Order Received: Dec 22, 2010
Total Amount : INR (Indian Rupees) 1010.00

thanks,
Prashant Singh
email id: prashantsingh.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

Apologies for the trouble.

We have refunded your transaction for 1010/- today. It will take 3-7 working days for the refund to reflect in your account.

Futher if you have any issues, please feel free to mail us at [protected]@freecharge.in

Regards
Wilma kenny
Freecharge Customer Care Manager

www.freecharge.in Complaints — No amount credited into mobile as recharge amount after payment

I had placed a request to recharge a mobile number with amount of Rs.100/-. But after completing all the process successfully, neither i had recieved the confirmation message of successful recharge on my mobile, nor any amount has been credited into my mobile as a recharge amount.

As per confirmation from the operator, The given order was unsuccessful.
The amount charged has been refunded.
It may take 3-5 days to reflect in your account.
Order No. 797704
Order Received: Feb 9, 2011
Shipped: Feb 9, 2011
Rs.100.0 refunded on Feb 10, 2011
This msg came on Feb10,2011

after that
Mentioned transaction has been failed, we have refunded it and it will reflect in your account in 3-10 working days.

Order No. 797704
Refund Refrence Number: 105545
Refund Response Date:[protected]:22:00.653 Order Received: Feb 9, 2011
Shipped: Feb 9, 2011
Rs.100.0 refunded on Feb 10, 2011
Warm Regards,
FreeCharge Team
http://www.freecharge.in

Happy Freecharging!!!

This msg comes. I want to refund my money immediately. When i called there is
no response.Plz Update ur sevice.

thanks,
Shilpi kumari
email id: [protected]@gmail.com
location andhra pradesh hyderabad india my mobile number is [protected] no amount credited in to mobile has recharge amount after payment i had please reguest to recharge a mobile number with amount of rs 51 but after completing all the process my mobile is not recharge i didnt get the coupons order numbers 876835
Hi, my mobile no. is : [protected], i have tried to recharge by freecharge with Rs.247 but no money is credited into my mobile but at the same time, Rs.247 got deducted from my HDFC account.
neither i got the coupen nor i got the recharge in my mobile. it is open cheat to me. please help me in this.
Hi, my mobile # is [protected]. I have faced a similar problem. Rs 333.00 has been deducted from my bank a/c and no rechagre amount is credited to my Airtel prepaid a/c. Please resolve this issue or atleast block the website. This is an open case of harressment to the public and no body seems to be taking any actions whatsoever. If the website shuts down at least a people will not be cheated.
hi my mobile no is [protected]. i ve recharge for 111 but no money credited into my prepaid docomo no. money has been deducted in my sbi account. please check the problem
No amount credited into mobile as recharge amount after payment
I had placed a request to recharge a mobile number with amount of Rs.15
Please check and give me balance as soon as possible



ORDER DETAILS:
Merchant Site URL : www.freecharge.in
Order Number: 1473631 Order Received: Mar 26, 2011
Total Amount : INR (Indian Rupees) 15.00
State Bank of India Debit Card Holder : Sonam Agrawal
Billing Address : (As entered by the Customer)
2/1B/2 Ground Floor, Behind Ashok Nagar N.S.C. Bose Road, Tollygung, Kol-40
Kolkata West Bengal
700040 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@yahoo.co.in
Customer's IP Address : 117.254.7.195

Recipient's Name : N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recipient's Phone Number :
N/A

Special Instructions : N/A

COMPLAIN OF RECHARGE

FCVW[protected] TRANSACTION FAILED AND AMOUNT DEDUCTED SOLVE AS SOON AS POSSIBLE.

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