Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Freecharge.in is a portal to facilitate online recharge of Mobile phones and DTH service.
I have faced several cases where money is deducted from my bank account but rechare is not done.
Again to get the refund I had to wait over a week.

This complaint is about the unfit service of the same. Unless they ensure the transactions through their portal is smooth and successful, they should stop their business.
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RECHARGE OF 130 RS HAS BEEN DONE BALANCE DEDUCTED.. NO.[protected] BUT NOT RECIEVED YET IDEA CUSTOMER CARE SAID THEY DO NOT HAVE INFORMATION WHAT TO DO?
TRANSACTION DETAILS:-
INVOICE NO:171597,144309
RECHARGE DATE:-31 AUG 2012
KINDLY REFUND MY AMOUNT TO A/C NO:[protected]

Cyber Receipt Date:01/09/2012 9:58:17 AM


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I made two payments today the 30th August 2012. The first one was for TATASKY DTH but it was never recharged, so must have failed but my account was debited with Rs.519. The second i recharged my Aircel mobile and my account was debited with Rs.518 but the request to recharged failed. Both transactions failed but the total amount debited from my account is Rs.1037/- and I never got any coupons for that matter. I do not have the order numbers...

Money deducted but recharge not done

I have done recharge of Rs. 299+10 on mobile no. [protected] using www.freecharge.in twice on 22/8/2012 3:15:54 PM from our end with transaction id is [protected] and Mon, Aug 13, 2012 at 5:00 PM [protected] and i did not receive any recharge on my mobile no. but my money got deducted on both the days which incurred a total loss of Rs. 369.00 to me. I mailed them regarding this hoping that...

Complaint reference #183120.
Money deducted but no recharge. Looks like a bad decision of having availed their service. Raised complaint and still awaiting response so long.....

Hi ,
i did recharge with 100rs on[protected].but i have not received recharge or refund.
Order id :17986178
Please do the needful....

i Recharged my no.[protected] with rs.100 by freecharge but after clicking yes on payment link..link stopped and i waited for 10 min nothing happend and 100 rs deduceted from my pnb a/c bt no recharge ..even in my freecharge a/c no order is recorded this happenening third time..but no refund..help me plz...

HI

i have tried to recharge my mobile number [protected] for the amount 300rs under the user id [protected]@gmail.com by using SBI Net Banking
Money has been deducted but the recharge has not been done.

regards,
Sriharsha...

Hey
I recharged my tata sky setup box yesterday using www.freecharge.in.My subscriber id is [protected].I recharged it for Rs. 400.After typing my internet security password a blank screen appeared and on the address bar it was written as success.The amount has been deducted from my axis bank account.And there is no invoice number given to me.The following is the transaction details from the bank:-

Date[protected]br...

Hi,

I recharged my Idea cell from Freecharge.in first recharge was of Rs 49 which happened instantly while second recharge was of Rs 250 which did not happened, I got the order details mail from freechrge,in but recharge does not happen and so i did not get any recharge receipt mail.

Also when i logged in freecharge.in in my accounts tab there was my order tab when i clicked on that there was no details of my...

at 28 of july 2012,i recharge my tata docomo no.([protected]) by freecharge.in.but my recharge is not done and my money is deducted from my PNB account.the company deducted 64 rs. from the account.i used my PNB debit card for the transaction at about 5 o' clock in the evening.I 'mohit soni' want my money back or want to recharge my tata docomo no. immidiately.my order no. is 17473916....

Dear sir,
I have recharged my mobile number from freecharge.in. They give coupons in return by charging Rs.10 extra.It has been 10 days i haven't received the coupons as they say they will deliver the coupons in 7 working days..
The details are as follow :-
order id[protected]
Date of transaction - 17/07/12
Amount of recharge - Rs51
Total amount - Rs61
number of coupons - 2...

I have recharged my mobile from freecharge.in. Order ID: 16926271. They have tie up IB couriers to deliver the coupons.

IB Courier did not delivered any coupons. When I inquired first the status was not available for 1 week and then they updated status that it is received. When asked about acknowledgement they sent fake snapshot. This has happened many times. Intentionally I recharged different numbers. Every time they are...

Hi,
I have compliant i recharge from this site my no. is [protected]
1. I recharge with 98 Rs amount deducted from my credit card and balance not come i complaint regarding that the repiled me "Your order id 16547629 is an abandoned transaction. If any amount debited from your account, it will reflect in 3-7 working days as per the bank's process"
but still i not receive any amount in my account.
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I don't know about Accelyst Solutions Pvt. Ltd. and i never done any type of online transactions. but on 19/07/2012 @ 3.00am(aprox) my Axis Bank account were debited for total amount of Rs. 15,752/- with different transactions within small duration and it was credited to ACCELYST SOLLUTIONS. I have made a complaint in Bank about this fraudulent online transactions.

Please help me to get back my heard earned money.br...

Dear Sir ,

Sub - Online recharge of BSNL Pre Paid Mobile : Failure of transaction / non refunding of amount

The transaction is failed . Please arrange for re-crediting the amount at the earliest . The amount of Rs 605.00 is already debited through my Canara Card . But I have not received the talk time credit to my BSNL cellphone . Please do needful at the earliest .


Details of transaction...

Today 10/7/2012 at 18:22 vide number #[protected] a recharge of 313 was made but the amount was debited but not credited to my number .i cudnt get a valid order id since it failed so providing you with the details of the transaction--
ref no--CCA12GIRG244IGB5837578 TRANSFER TO [protected] AVENUES INDIA PRIVATE
please contact me @ mukherjee.[protected]@yahoo.com as soon as possible...

I have not received coupons for my previous two order ids:
[protected]Apr-12) and[protected]Jun-12). Earlier also this has happened.

On complaining for the id 14018181 on 17th May, I got a reply giving me the tracking number and courier company's phone number (BlazaFlash - Sakid[protected]/71). But that number has never ever been contactable. And the tracking number is displayed as invalid by the Blazeflash...

with mobile recharge company "freecharge.in" recharge of rs 150
was done on 09/03/2012 having invoice number 12117246. Recharge
was unsucessful and company was contacted for refund. After
intense persuation company agreed to refund. From the date
of it,s agreeing for refund amount is still not credited. Contacted
to provide refund order/refrence number which it...

i attached here full detail of complaint

Dear Customer,

Thank you for your order from www.freecharge.in

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by br...