Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Dear Sir,

I recharge always on-line from freecharge.in, but this time i recharge my mobile (+91 [protected]) from this website on dated[protected] around time 8:30AM to 9:30AM. but transaction time ccavenue.com debited my balance Rs. 100/ on SBI Net banking. then i call ccvenue office this number +[protected] but there is no response from CCavenue.

So kindly needful help

Regards,
Gopil...

I had recharged my TATA sky, with amount of 212 Rs. but it has not been credited in my a/c instead of that balance got deducted from my SBI A/c,
Customer's TATA Sky ID Number : [protected]
Total Amount : INR (Indian Rupees) 222.00
Merchant Site URL : www.freecharge.in
Order Number: 11568417

Regards
Barun
[protected]...

Hello venkatesh,
Transaction Details
Order ID : 11426413 Recharge Date : [protected]
Recharged No. : 94441*****
Sr. Particular Amount
1. Recharge Amount Rs. 110
Total Amount Rs. 110
Contact us at www.freecharge.in/cs

this is the recharge i have done in online but they did not deliver any amount and they are not top up yet to my number but they have detucted the amount...

Sir,
I had a recharge in My Aircel( [protected]) of 118 indian rs. from free charge .
with the order id 9977771.
this was done on 11 jan 2012.i had several mails to this free charge customer care from last two months but they give reasons like system failure or like "had skipped from our refunds system ". and always tell it will be done in 2-3 days but it has not been done yet.
please look into this matter...

Yesterday through my ICICI bank card I charged Rs 500 recharge for my wife's phone [protected]. After secure D code, the screen hanged and an error message 503 came after a long time. I got email from ICICI that my card has been charged. But recharge did not come. Usually I get mails from Freecharge on coupons which also did not come.

I made a complaint on Freecharge no #117197. Waiting for immediate recharge or reversal...

I have recharged my mobile on 8/Jan/2011 and selected some coupons but i haven't recieved any coupon till now....

Hello,

I have recharged my airtel number (+91 - [protected]) for rs.333 on jan-20-2012 and ordered free coupons worth of same amount.
When i checked my transaction details in the website, the status is showing "ordered via speedpost", i have already waited for 10 days to receive the order. But, till now there is no change in transaction status and also, coupons undelivered to me.

Order id :...

Hi Team,

I made a transaction on freecharge for Rs 998 three times to recharge my MTS datacard ([protected]) on Nov-27-2011 but that recharge was not successfull and i did get my money back. below given are the order ids of recharge.

Order id.

8250715
8250218
8248639

And alo they told me to refund my money in 5-7 working day but now it more than 1 month...

Failed transactions that have been deducted from my account of SBI, had a discussions with tech process as well but they asked to contact you as they have already done the payments. Its been more than a month still the amount has not been deposited in my account ,you promises customers regarding the same within 7-10 days.They even havent share their contact details in their website.

All the related discussions have been attached...

Hi,

Kindly find below the trail mail i sent to them.

I login to the following link: http://www.freecharge.in/index.php , and done recharge 3 for my numbers. 2 recharge got updated but the GPRS recharge not updated.

Attached below the reciept for your ref.

Cyber Receipt Date:03/01/2012 12:48:02 PM

___________________________________________________________________________br...

My transaction for order id : 6283913 order date : Sep[protected]:03:40 for Rs 410/- plus 10/-[coupon delivery charges] failed.
So i placed the same order again with order id: 6284056 order date: Sep[protected]:06:34, which was successful.

Now, on 20/12/2011, they have deducted the amount 420/- for that failed transaction [Order id: 6283913].
I've provided all the details like my id: ashutosh.[protected]@jktech.com...

Tried to recharge my mobile 3 times of Rs 100, Rs 30 and Rs 30 through www.freecharge.in.. Each time respective amount deducted from my bank account but none of the recharge was successfull. There is no customer care number available on the website. Only an email address is mentioned and in order to raise a complain I need the Order Id but unfortunately that order Id is not reflecting in my account transactions details(freecharge.in account)....

invalid balance deduction of rs 110* 3 times from my account, on 19 and 20 nov 2011...

Dear Sir,

Freecharge.in is a website regarding mobile recharge. they offer the free coupons worth same amount of recharge amount. i have recharge my mobile with Rs 500.00, but they are not sending my coupons, they also charged Rs 10.00 extra for the delivery of the coupons.
i have reported the complaint at their customer service portal

you can check the status of the complaint. providing the following...

i have frecharged my sms pack of 56 rupees on [protected] on 16-dec.-2011 on 12:14:29am from www.freecharge.com through SBI ATM CARD but not recieved my sms pack and the balance have detucted from my account.....

Complaint #80195
Complaint Status: open
Create Date: 11/19/2011 4:31 pm
Order ID: 7922801
Name: bhavesh kumar
Subject: Recharge Issues - Order ID: 7922801
Complaint Thread
Sat, Nov 19 2011 4:31pm
Transaction_Confirmation_Email.jpg (0.2 mb)
I tried recharging my data card. first time it failed second time the money was deducted from credit card but recharge
was done. kindly...

Hi Team,

I had recharged 444 on my number at 7-Dec-2011. The amount was deducted from my account but yet I haven’t got any recharge amount.
I have tried to call on the below number which is mentioned in the website
[protected]
[protected]
PFA for any clarification.
Please look into this as priority.

Thanks & Regards ,
Gajanand...

I recharged my aircel sim for rs.108 through freecharge.in on 11 november 2011 via netbanking. The amount was debited from my account but the recharge failed. I received a error message that the service provider rejected the recharge and hence money would be refunded. But its been almost 4 weeks and i have not received any refund. I mailed [protected]@freecharge.in and did not get a proper response. There are no mobile /telephone numbers for them...

Freecharge.in are cheaters, or they're in need of donation cos they've started looting on the internet, spoiling the credibility of online businesses.

I have placed more than 20 orders for last 3 months and I have not received a single courier from them, always they tell they will send all together next time, and give some fake consignment number.


I do make 10 to 15 online purchases in a month...

Hopeless customer support. They dont even have a support phone number. When you complaint they act deaf. Look at the conversation below

http://www.freecharge.in/CustomerSupport/upload/view.php?id=77795

Complaint #77795
Complaint status: open
Create date: 11/15/2011 11:05 am
Order id: 7743375

Name: ashish p
Email: [protected]@in.com
Mobile: [protected]
Subject:...