Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

I had recharged my Aircel mobile from www.freecharge.in once in March 2011 and then in April 2011 and didn't receive the free coupons as advertised on the website. I sent an email to the customer care dept at the email id mentioned on the website and got a response saying that the coupons have been delivered through blazeflash courier. The email had tracking numbers for the courier and a number which they suggested belongs to Blazeflash...

Sir,

I had registered complaint against this company 4/4/2011. They reply that this is unsuccessful transaction, you will get the refund in 7 working days. But this is not done by them. I recharged my no.:[protected] on 03/04/2011 at 20:49:25 through credit card.

Please help me.


M.Danish...

I have made my recharge on 5th april,2011 but haven't received free coupons yet. i made my recharge from www.freecharge.in
All my friends who have used this service have got their coupons in 2-3 working days.
Please let me know what is the problem.
Please find order details:
Order Id: 1630855
Name: Gaurav Sotani...

this is vry bad and unfortunate that the company makes fake promises,by inviting cusomers to recharge their phne,therby providing them coupons of diffrent brands,i have not been provided my 2-mc d coupons and RS-110has been deducted from my axis bank a/c,this is pathetic and should come into action surely..the agreements which u make on the website should be completed,not be fooled...

I had recharged my airtel mobile no. [protected] with Rs. 50/- through net banking twice the same day. I hav not recieved the balance for both the recharges yet and the amount is being deducted from my bank account twice..
on complaining o the website helpdesk "carefree" there is no response......

Hi

On 01-Apr-2011, i made online recharge of Rs 100/- on Uninor Number i.e. [protected]. Balance deducted from my account, but recharge not credited in the uninor mobile. Please look into the matter and refund the deducted money into the account. Also when i was recharging there appeared an error, I took screenshot of that error and I am sending you the error screenshot. Please find it from the attachment. The Details of order...

i recharged two times with you for Rs.125 and the message shows error encounter and the amount of 250 is deducted from my account
My number is [protected] (AIRCEL)...

Hi. my name Sambhu Nath Biswal, i have rechage online Rs, 50.00 it was promotionl offer from the freecharge.in, what happened my money debited in my ICICI BANK account but i don't get any mail clarification from them.Pls suggest me & i what to do now ?

Best Regards:

Sambhu Nath Biswal
Mob:[protected]...

Hello,


I have not received any recharge amount for the order no. 1442641. I have recharged on 24th of March. I have sent many times email to [protected]@freecharge.in But no response. This is my last intimation to you. Please revert back to me asap at [protected]@gmail.com

I am looking forward for reply.


Regards
Vijay Singh...

I have recharged for 110 tatadocomo -[protected] but it is unsuccessful my money is debited of Rs.120, i didnt get the refund till now as u said to wait for 7days is completed i have recharged on 22nd march so,pls verify this and mail me rep asap.and hope the reply by calling to [protected]....................... thank u...

Hi,

I have opted to recharge my BSNL mobile with rupees 110.00 (Total amount 120 including coupon) via ICICI Netbanking. I have got an email the transaction was successful but my mobile has not been charged yet. The order number for the same is 1455954 dated:[protected]

I have sent multiple emails but didn't get reply to even one. I am finding lot of similar complains for Freecharge.in. This looks like a...

Dear Sir/ Ma'am,

We have recharged Airtel No. [protected] from web site http://www.freecharge.in. payment was made through Credit card and the transaction was successfully executed.

We have not received recharge after 3 days as well. I would like to know on the same and get my money refunded Rs. 454 (444 recharge amount + 10 charges) via same payment gateway/ credit card.

I am willing to accept...

Order No. 1391892 from CCAvenue for Airtel recharge of Rs.333 was acknowledged by CCAvenue on 21 March 2011, the recharged amount (Rs.333) has been deducted from my ICICI bank account, but the recharge amount has not been credited to my mobile pre-paid balance yet. Inspite of mailing the customer care of freecharge.in repeatedly, my mobile has not been recharged, neither have they refunded the amount. CCAvenue is a fraud company!...

I think Freecharge is definitely a fraud site... they very conveniently send across an operator id which is absolutely of no use. I called up my service provider and gave them the operator id..they do't even know what it means. I have been persistently calling them but they have not been able to resolve the problem. Just to wash their hands off the entire thing freecharge is providing people with a fake operator id!!!
TOTAL FRAUD!...

On 14th MARCH, 2011 I tried to recharge my reliance mobile([protected]) through Freecharge with my Axis Bank credit card. But the transaction failed saying “Invalid CardNumber / Expiry Date or Insufficent Funds”. In Freecharge it was told that it will not deduct any money but it had deducted Rs. 609/- and still not credited back to my account. Please get back to me for the inconvenience created.

Name : Sudipto Samajdarbr...

i have recharged my mobile on 21 march 2011 through freecharge.in but they have taken amount but not recharged my account my mobile no is [protected] pls recharge my account or refund my money...

Order No.1392828 from CCAvenue

No recharge to mobile phone beside successful transaction
Today I recharged my mobile [protected] with Rs 444 (Rs 10 more for delivery of the coupons) through www.freecharge.in. Amount had been deducted from my bank account for the said transaction but my mobile was not recharged for Rs 444 (full talktime). I recieved the the following message "Transaction Successful Oxi TransID-[protected]...

Hi,

I had recharged my phone no 9960****** through order no. 1388654 at freecharge.in website for Rs. 300 on[protected]. My ICICI account was debited with Rs.300 but the phone was not credited with the recharge. I received an sms informing me the transaction had been successful which was not actually the case.I tried looking for a customer care number on their website but to my dismay none had been provided. Does anyone know...

Recharge Not Done & Money not Refunded
On 20th march, 2011 I have tried to recharge my mobile no. [protected] from Freecharge.in during the transaction Payment has been done successfully but my mobile no. [protected] was not recharged.
I've waited for a day for refund from freecharge.in but my money has not been refunded in my bank account.
I've written a couple of mails to [protected]@freecharge.in but did not...

ther is one site Freecharge.com.Here they claim that if one recharge say 50rs amount one willl get coupen(MacD,Dominoz,Barrista) worth Rs50 free of cost.

i recharged my mobile with 50 Rs.they chraged 60 Rs for it(10 Rs towards shipment charges of coupen).But till date(more than 20 days) i have not got any coupen on my address.Also mobile was recharged with 1 Rs only.same case happened with my friend also.When i droped a mail...