Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Dear Customer,

Thank you for your order from www.freecharge.in

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by
e-mail at : [protected]@freecharge.in.

ORDER DETAILS:
Merchant Site URL : www.freecharge.in
Order Number: 14062746 Order Received: Apr 29, 2012
Total Amount : INR (Indian Rupees) 1285.00
Canara Bank Debit Card Holder : saravanan

Sun Direct DTH — money deduction

WORST CUSTOMER SERVICE I have Sun direct DTH connection, with Smart Card no. ( [protected] ).I have chosen basic Hindi package and also activited add on package only ETV Oriya every month. last time my balance is Rs 93/- again I recharged Rs 200/-. so total my balance is 293 after deduction it is 273. something but without my perminission, without my knowledgr they deduct Rs 261/- on my account for one month. why this things are happening like this. who is responsible for this. what should I do. Shell I write a complain in customar care. it is happening regular bacic. i have seen a lot of time that server is down. for recharge we have to wait for two or three days. So i request you to please solve this issue to ASAP. is it good if we speak infront of other person.
Samarendra Sahoo
Borabanda

the same thing happened to me. more than Rs/600. deducted from my account by automatically activated unwanted channel

Freecharge com — Deducted amount but not recharge

I Recharge Rs 200 coupon rs 10 = Rs 210 through www.freecharge.in but money already deducted but not recharge my mobile no [protected] please recharge or refund my money within 3days
From
M.Rehman sarkar
Order no 1412913
mobile no [protected]
date 22/03/2011
mail [protected]@gmail.com

I have recharged my account with rs 50 on[protected]. my vodafone no. is [protected]. My amount got deducted but balance not credit in my mobile. Reference no. is 784947.

ok i agree to the complaint made is genuin and recovery should be done immediately.

Company is fraud...pls freeze its bank accounts and refund the amounts to victims and block use of this website.

Accelyst Solutions- Ave — not getting recharged amount Rs 260/

on dated 03/06/2010 i have applied for recharge of my mobile no [protected] for Rs260+Rs260=Rs 520/ on line through credit card,but I have get recharge of Rs260/ only, whereas a deduction of Rs 520/ has been made from my credit card. Pl. take suitable so that I could get the balance recharge amount.
Thanks and with kind regards,
Saubhagya Singh Yadav
Mob No.[protected]/[protected]

Hello,
No reply received from your side uptill yet.

Please respond to my query ASAP and please respond with a resolution within next 48hours otherwise it would be considered that you would not like to settle this issue at your end.

Please note if i do not receive your reply with a resolution i would be tempted to take my next action against you.

Regards,
Manpreet Singh
+91-[protected]


----- Original Message -----
From: [protected]@topmail.co.in
To: <[protected]@firstflight.net>, <[protected]@firstflight.net>
Cc: [protected]@freecharge.in, [protected]@firstflight.net, [protected]@bluedart.com, [protected]@elbee.in, [protected]@fedex.com, [protected]@afl.co.in, [protected]@hosanna.net, intl.[protected]@dtdc.com, [protected]@firstflight.net, [protected]@firstflight.net, [protected]@asianetindia.com, [protected]@firstflight.net, [protected]@pafex.com, [protected]@busisol.net, [protected]@agnelexpress.com, [protected]@worldcourier.co.in, [protected]@gmail.com, [protected]@hotmail.com, hussein.[protected]@aramex.com, [protected]@eim.ae, [protected]@ccs-uae.com, [protected]@emirates.net.ae, [protected]@empost.ae, [protected]@eim.ae
Sent: Wed, 8 Dec 2010 00:18:38 +0530
Subject: Re: Re: Enquiry Re delivery of coupons - Consignment Number B31648394

Hello,

Please note my complete address as below.

B 43, 1st Floor
Sushant Lok Phase 3,
Sector 57,
Gurgaon,
Haryana 122002.

Please note that this courier has still not reached me yet and if it is delivered to my now the
benefit of obtaining this courier had already expired. How would you compensate me with this loss
in this case.

Please intimate how do you plan to settle this issue.

Regards,
Manpreet Singh
+91-[protected]


----- Original Message -----
From: ffcl
To: <[protected]@firstflight.net>, <[protected]@topmail.co.in>
Cc: [protected]@freecharge.in, [protected]@firstflight.net
Sent: Fri, 3 Dec 2010 15:10:36 +0530
Subject: Re: Enquiry Re delivery of coupons - Consignment Number B31648394

Dear Sir / Madam

Thanks for writing to First Flight Couriers

Kindly provide ur complete address & contact no.



Thanks & Regards
Remya Krishnan
For First Flight Couriers Ltd.


----- Original Message -----
From: [protected]@topmail.co.in
To: [protected]@firstflight.net
Cc: [protected]@freecharge.in ; [protected]@firstflight.net ; [protected]@firstflight.net
Sent: Thursday, December 02, 2010 6:08 PM
Subject: Enquiry Re delivery of coupons - Consignment Number B31648394


Hello,

I would like to enquire about the Freecharge Mc Donald coupon which i was supposed to receive as
my
per last recharge done with the following details below.

So far i have not received coupons for this recharge.

Please let me know where is the lag.

Order ID 96147
Contact [protected]
Amount Rs 111/-
Date & Time Oct-20-2010 23:02:45
Coupon Status - Sent
Last Updated Oct-21-2010 10:42:01

The internet site http://www.firstflight.net/n_contrac_new.asp?tracking1=B31648394, shows that the
coupons have been delivered to me as per the following details

Consignment Number Booking Date Origin Destination Status Receiver Name

Delivery Status


Time/Reason Date
B31648394 21-Oct-2010 mumbai gurgaon Delivered RAJ

12:15 23-Oct-2010


Consignment Number : B31648394
Date Serving Location Status
21-Oct-2010 Mumbai Despatched From Origin
23-Oct-2010 Gurgaon Arrived At Destination Hub
23-Oct-2010 Gurgaon Consignment Delivered

I have not been delivered these coupons but as per the details above it has been delivered to me.

Let me know who had received the coupons as there was no body to receive the coupons in the
address,
since all members of the family were out of station.

Please respond ASAP.

Regards,
Manpreet Singh
+91-[protected]


Disclaimer : "This e-mail (and its attachments) may contain confidential,proprietary or legally
privileged information and is intended only for the individual named addressee. You should not
review, disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail
if you have received this e-mail by mistake and delete this e-mail from your system.E-mail
transmissions cannot be guaranteed to be secure or error-free as information could be intercepted,
corrupted, lost, destroyed, arrived late,incomplete or contain viruses .The sender therefore does
not accept liability for any errors or omissions in the contents of the message or your reliance on
the contents of this e-mail. Any contractual document or commitment of whatsoever nature given by
the sender of this e-mail would be binding between First Flight Couriers Limited and the
addressee/intended party only if the same is reproduced in writing and signed by the authorized
signatory of First Flight Couriers Limited."

i hav not recieved the coupons for last 2 recharges order id 341230 and 341313 which is recharged before 10 days and coupons not recieved yet

I made recharge as details below:
Order No. Mob.No. Amt debited in Bank Date & Time BUT BOTH MOBILES
NOT RECHARGED
543871 [protected] 110 13Jan 01;02;09 NOR AMT REFUNDED
543777 [protected] 113 13Jan 00;13;34
PLEASE LOOK INTO THE MATTER AND ARRANGE TO REFUND AMOUNT IMMEDIATELY.

H.S.BATRA
MAIL ADDRESS: [protected]@rediffmail.com

Fair

To make good credit among consumers, refund must be made by the company-FREECHARGE OTHER WISE IT WILL BE FREECHEATING

Hi,


Apologies for the issue faced by you. We will ensure this doesn't happen again.

I am sending the coupons right away by first flight courier and ensure that you recieve it. Will provide you the tracking no. by today evening



Regards
Customer Care
Freecharge.in

Please find the tracking number B31838348, sent by first flight courier.


Regards
Customer Care
Freecharge.in

Hi,
This site http://freecharge.in allows users to recharge there mobile phone balance. they charge 10 rs extra for the featured coupon delivery they make on the amount of recharge. But i havent recieved any coupons till date. I have made many recharges in summation of around 500rs and have never got any coupons for any amount. Please send in the coupons to me as you send to other users.

Thanks,
Mihir

my registered email address with freecharge is [protected]@gmail.com

I disagree. I have been a user of freecharge.in since almost 2 months. I never had any problems of this kind.
I always got the coupons delivered at my doorstep.

I have same kind of experience( coupons are not delivered.)
The problem is not at freecharge.in's end, but the courier company's mistake.
To resolve this situation, i have mailed to customer center of freecharge.
Then i got the courier company(Trackon Couriers) and consignment number.
On the basis of that i gone to courier company at asked them about it.
they told me that the parcel is deliver to the customer, then i told them i am that customer and i havnt got that parcel .
I have talked to the delivery boy and got the courier...
Thats it.
Don't Go for anything without knowing anything...About It.

A.S.

sir,
They havnt sent me the coupans after several reminders...this is the thrd time
order id-
1.2655038
2.2751499
3.2964775

plz tell me what to do


REGARDS
SAHIL KUMAR
[protected]

Hi, I am Sudheer Kumar, I believed in freecharge.in and recharged fo rsix times. Order nos: 2971976, 2966289, 2876691, 2816922, 2354029and1510859, Not even a single time i received the coupon and if i fail complaint, i am getting the reply as already sent, delivered etc!!! This is really ridiculous please update me status

i got my coupans
thanks

wrt my order id:4811220 of rs. 100 i had asked for Dominos rs.50 off cupons but i was delivered 15% OFF COUPONS.. THIS IS NOT JUST... i DEMAND the CORRECT coupons...

Hii
i tried to recharge my two numbers but both were cancelled, i can't understand this, i'm a new user of freecharge.in
please do something
my email address is [protected]@gmail.com
thankyou

sir,
i have recharge on freecharge.in but they never deliever the coupans....they gave me some tracking no. and it is showing that the coupans are delievered...this is the 4th time i m facing this problem..and now freecharge customer care is not replying my msgs.....plz look into it
thanks
ORDER NO. :5924583
order no.-5403796

Order ID: 9419382, 6084107
Complaint: Never got any coupons from you. Complaint never gets answered even after 15 days (first one), 90 days (second one). Courier company status update says it has already delivered while no one received it, atleast I never received it. This happened to me and my friends EVERYTIME. In this case, it does not make sense anymore to recharge on your website. Very very poor service and FRAUD service.

Hello,

I have recharged my AIRTEL number (+91 - [protected]) for Rs.333 on Jan-20-2012 and ordered free coupons worth of same amount.
When I checked my transaction details in the website, the status is showing "Ordered via Speedpost", I have already waited for 10 days to receive the order. But, till now there is no change in transaction status and also, coupons UNDELIVERED TO ME.

Order ID : 10347476

Please look into this and take the appropriate action.

Thanks
SankaR

sir, i have recharged my mobile from freecharge.com on[protected] and I have'nt received any coupon from any courier service..
Order Id[protected]
please look into the matter as soon as possible, , i believe in your service, , don't let me down.. thank you. .

I have not received coupons for my previous two order ids:
15951242 and 14018181. Earlier also this has happened.

On complaining for the id 14018181, I got a reply giving me the tracking number and courier company's phone number (BlazaFlash - Sakid[protected]/71). But that number has never been contactable. And the tracking number is displayed as invalid by the Blazeflash website.

Basically I'm dealing with freecharge and why should I be running after any courier company.

I had made a recharge of Rs 333 using the website "freecharge.in" and selected various coupons out of which only 2 were supposed to be delivered manually by courier and the others were supposed to be delivered to my mailbox immediately. I placed the order on 18 August 2012 and it's 24th today and i still haven't received them. The ORDER ID is 18298684 and the T ID BF[protected].
I request you to look into the matter seriously and find a suitable solution as soon as possible.
Also, please provide a helpline number for costumers. It's highly inconvenient if one has to get in touch as your costumer care website - www.freecharge.in/cs is not functional.

Thanks!

Eshan Juneja
[protected]@hotmail.com

recharge of mobile not done rs.85/-

i have deposited rs.85/- on 28/2/2015 by hdfc bank credit card debit no. of hdfc bank is 015574 credited to your a/c on 28/2/2015 but my mobile was not recharged.kindly credit my account . jitendra sheth

Amount Deducted but Not Recharge

My Mobile No is [protected]i recharged Rs.30/-today morning, Amount is Debited in my account but not recharge Ref SBM Transaction ID-BSBM[protected]IG00HIAU08 Pls Clear My Problem Immediately.

amount deducted from bank account but recharge not done

amount got deducted from bank account but recharge not happened please help me how can i get my money back or how can my recharge happen successfully

Hi. I had recharged my Airtel mobile. The site had shown recharge successful and has also deducted credits worth Rs.250. But my mobile is not showing any addition in balance. My order ID is FCVW[protected]. Also their is no reply of mails. My email ID is rastogi.[protected]@yahoo.co.in

Sir/ma'am,
I have recharged my airtel prepaid card through freecharge.in but it's not yet done.
Kindly do the needful or refund the amount back to my hdfc bank account.


transaction amount: 343/-
on cell number: [protected]
oxitransid:[protected]

Hi,

Apologies for the issue faced by you.

We had recharge issue with Airtel on 20th march. Please be assured that you will get the talk time value by today. Please confirm once you get it.

Regards
Freecharge Customer Care

Dear Reader,
How can I action against freecharge.in company ?
freecharge.in has still TWICE not returned my money since last 3 months..

Even credit card bank/ Airtel deny any help for money-back.

This is unfair & in-genuine. I need my money back

Hi,

Apologies for the issue faced by you.

Please share your order id so that we can look into your transaction and resolve it at the earliest.

For any queries please write us at http://www.freecharge.in/CustomerSupport/upload/index.php

Regards
Customer Care

sir, I have recharge my mobile [protected] by 60/- on 13082011 my savings bank a/c debited but recharge was not done. order no.4714982 CC Avenue

my e mail yashvant.[protected]@yahoo.co.in

Agreed..same with me also

Hi.
My name is Shaik Mudassir Ahmed. I tried recharging my phone yesterday(30 sep 2011) for 150 through freecharge.in. I entered all correct details and when payment was done through my debit card, i got the information that recharge was not successful and payment if collected from your card will be refunded back. And I saw that payment was not collected and thats the reason i tried doing once more. Second time again after entering correct details i was redirected to an error page and i decided freecharge.in wont work and stop recharging. The next day morning I saw that money got debited from my card twice. And so far I didnt receive any message from freecharge.in that payment has been received by them and they are going to process refund/recharge to my phone.
There is no contact info on their website where i can find out whom to contact and follow up. I found that this company belongs to Accelyst Solutions Pvt. Ltd.. Please help on this..

Hi Team,

I have done online recharge on my mobile(reliance gsm) with Rs.599
from freecharge.in .The money has been deducted from my account but no
recharge was made.

It has been more than 24 hours and nothing has been done.I have called
freecharge customer care also and has raised a query to them on the
same but nothing has been done.

Could you please take immediate action on this site and help me to get
my money back.

Recharge Receipt from FreeCharge - Order Id: FCVW[protected]

Thanks,
Chitresh Sharma
[protected].

I am providing the 2 mails. 1st mail is showing that the recharge was not done and 2nd mail is showing that the recharge was completed. I want to know that the which mail was correct. And one more thing why you guys are providing the fake offers. I done the recharge by using LOOT10 promocode. Now the code was expired and recharge was not done. I want the explanation about this issue.


The bellow mail was came around at 10.00am on 24/11/2014.

Mail 1:-

FreeCharge
Sorry, your prepaid mobile recharge for Rs. 10 has failed
Dear SATYA SAIRAM,
Your money has been refunded and is absolutely safe in your Freecharge Credits. These credits can be used for another transaction. On the payment page, choose the option - &quot;Pay Using Credits&quot; to complete your transaction.
*Your promocode LOOT10 used in this transaction, is still valid. You can use it in your subsequent transaction.

Idea 9948*****6
Idea, prepaid mobile
Plus 0
Coupons
Equals Rs.10
Order ID : FCVA[protected] Date : 21-Nov-2014
Still need help?
Write to [protected]@freecharge.in


The bellow mail was came around at 6.00pm on 24/11/2014.

Mail 2:-

FreeCharge Thank you for Freecharging
Your prepaid mobile recharge for Rs. 10 is done!
Dear SATYA SAIRAM,
Your recharge was successful. We hope you had a smooth and rewarding experience at FreeCharge. Below are your transaction details.
Idea 9948*****6
Idea, 9948*****6
Plus 0
Coupons
Equals Rs.10
Order ID : FCVA[protected] Date : 21-Nov-2014
Is there anything you want to share with us?
Feedback, comments, suggestions or compliments - do write to [protected]@freecharge.in
Download our Android App
Recharge anywhere, anytime!
Download Now!
Need more help!
For any assistence, contact
[protected]@freecharge.in

I am providing the 2 mails. 1st mail is showing that the recharge was not done and 2nd mail is showing that the recharge was completed. I want to know that the which mail was correct. And one more thing why you guys are providing the fake offers. I done the recharge by using LOOT10 promocode. Now the code was expired and recharge was not done. I want the explanation about this issue.


The bellow mail was came around at 10.00am on 24/11/2014.

Mail 1:-

FreeCharge
Sorry, your prepaid mobile recharge for Rs. 10 has failed
Dear SATYA SAIRAM,
Your money has been refunded and is absolutely safe in your Freecharge Credits. These credits can be used for another transaction. On the payment page, choose the option - &amp;amp;quot;Pay Using Credits&amp;amp;quot; to complete your transaction.
*Your promocode LOOT10 used in this transaction, is still valid. You can use it in your subsequent transaction.

Idea 9948*****6
Idea, prepaid mobile
Plus 0
Coupons
Equals Rs.10
Order ID : FCVA[protected] Date : 21-Nov-2014
Still need help?
Write to [protected]@freecharge.in


The bellow mail was came around at 6.00pm on 24/11/2014.

Mail 2:-

FreeCharge Thank you for Freecharging
Your prepaid mobile recharge for Rs. 10 is done!
Dear SATYA SAIRAM,
Your recharge was successful. We hope you had a smooth and rewarding experience at FreeCharge. Below are your transaction details.
Idea 9948*****6
Idea, 9948*****6
Plus 0
Coupons
Equals Rs.10
Order ID : FCVA[protected] Date : 21-Nov-2014
Is there anything you want to share with us?
Feedback, comments, suggestions or compliments - do write to [protected]@freecharge.in
Download our Android App
Recharge anywhere, anytime!
Download Now!
Need more help!
For any assistence, contact
[protected]@freecharge.in

Iam recharge on airtel of 120 rupees but recharge not done and money diducted from my account

I have been trying to recharge with rs 50 on[protected].the recharge was unsuccessful and they did not send me any details about the cancellation or refund details the amount has been deducted from my bank
Ref no:[protected]

I recharged my no. [protected] with rs 299 balance deducted from my bank a/c but recharge not done n credit also not received in free charge ac pls check n solve my issue as soon as possible..

Sir yesterday i have done airtel internet recharge rs 255 in this number
[protected] and order id no #Fcva[protected] from my
Bank account has gone 255 but not done recharge and i didn&#039;t get any
sms for done or not done slove problem

Sir yesterday i have done airtel internet recharge rs 255 in this number
[protected] and order id no #Fcva[protected] from my
Bank account has gone 255 but not done recharge and i didn&#039;t get any
sms for done or not done slove problem

I didnt get recharge for Rs.125 (order id #FCVA[protected]).
Pls Revert it asap.

I had recharge througth freeCharge to the number of [protected]. I had did two recharge&#039;s in same day of the amount of 50 and 50 for airtel prepaid numbar. My Transactions was done by internet banking SBI. But my recharge is not credited in my mobile but money had been debited in my bank account. but i got mesage from freecharge had succesfull done but money had not credited. so please respond for the compliment. thank you.

I have done recharge for airtel no:[protected] for Rs.197 on 21.04.15. I received the message that &quot;recharge successful&quot; from freecharge website. Even I received receipt from freecharge. But I didn&#039;t get my recharge from airtel. I contacted airtel customer care on the same day to know the details. They replied that they didn&#039;t get any update. I am having the transaction ID of freecharge website. Also having the transaction details from my bank. On 21st april no recharge done for that no:[protected] of Rs.197. I hope you will help me to get my recharge.

Sir,
On 16-April I had recharge 49 rupees at freecharge.in site, But 49 rupees had deducted from my bank account but balance not come in my phone, Please do the needful.

I recharge of rs 50 on my phone [protected] n it&#039;s not done. . tel me wat to do. ...

HI today morning i was done my mobile top up of Rs 210/-through net banking.the bank name is State Bank of India. it won&#039;t be done that time. And till now I didn&#039;t get any confirmation message also.will u plz find out my problem and resolve it as early as possible.is it possible to do recharge of that amt r not.will u please find out and get back to me...thanking you...

I recharged my no. [protected] with rs 198 using net banking. balance deducted from my bank a/c but recharge not done n credit also not received in free charge ac pls check n solve my issue as soon as possible.

Freecharge.in — Recharge not confirm

My post paid recharge rs 1300 not complete please my help me

How to make my freecharge ac password

Freecharge mail id is- [protected]@gmail.com Mobile no is - [protected] How to make my freecharge old account password. I losed my password . Please give password.

Amount deduct from the ICICI account but still i have not recd the rechage amount in Mob no.9969419587

I had recharge amounted Rs100/- on 24/01/2015 from ICICI saving account but still i have not recd recharge amount but amount has been deducted from the account, kindly check and refund my unsettled amount Rs100/- on urgent basis.

Ch chitresh1
on Feb 5, 2013

Hi Team,

I have done online recharge on my mobile(reliance gsm) with Rs.848
from freecharge.in .The money has been deducted from my account but no
recharge was made.

It has been more than 24 hours and nothing has been done.I have called
freecharge customer care also and has raised a query to them on the
same but nothing has been done.
my mobile number is [protected]

coupon not working

I got coupon of ebay. Got 4 coupons. One 100 rs coupon and two 50rs coupon. And one 7% coupon. Any Of the coupons not working..Only 7 % coupon is working. So please do provide new coupons..

cash back issue

when you return my cash back plzzz return it immidiately otherwise i will complaint against your site i recharged my account on 2 november mobile no [protected] Order id : FCVA[protected] check it immiately

My recharge not done amt rs.47/-debited to dena bank account dtd.20.2.2017.mobile no.[protected], payment id 7010894.pls recharge immediately.

Hi sir/ madam
Today I Recharged 150RS/- to my airtel number. The payment was debited immediately but it not recharged please solve this problem.
Number: [protected]
Email Id:[protected]@gmail.com

Thank you

Unsuccessful Mobile Recharge — Unsuccessful Mobile Recharge

Unsuccessful Mobile Recharge

Dear sir,

My Online Recharge to airtel Perpaid Mobile no. [protected] is Failed on Date: 17/11/2011 But 100/- si Deducted from my saving account. The Transaction Detail is like this
Narration : INB online Recharge services TECH_RECHARGE Payment

Ref. No. : 27276928IG76850627 Transfer to [protected] State Of Bank Of India


Plese Take necessury Action.


J.C.Kundariya

Unsuccessful Mobile recharge my 100/- Debit My Seving Account

Please Take necessary action

I am bharath. I recharge my mobile number i.e:[protected] yesterday with Rs:30/- via freecharge.in with order ID:10319623. I get the mail as unsuccessful recharge but i am not get money back.so please refund my money as long as possible...

I am recharged my vodafone mobile number with ID:10328605 and 10319623 each with Rs:30/- & Rs:30/- on Jan-19 and Jan-20. But till now i am not getting the recharge amount and also the money. So please kindly check my order and please refund my amount.

I tried to recharge my phone with Rs. 400 online this whole week. but every time its sending me the same messages "recharge unsuccessful".
I even register a complaint about it in its : http://support.freecharge.in/ but got no response. these guys have this strange policy they do not return your money to your account from where you have made payment they show your money in this stupid FC account. you can't get your money back. I came across are so many complaints I wonder such sites still exits.

recharge was done balance did not get

fcva[protected]

recharce not done

I have recharged Rs 500, but my recharge will not done...

i cant receve balance

Recharge of vediocon mobile number rs20 is doNe but i can'T receve balance. Its order number is fcva[protected]. Contect me [protected]

Hi,
I have recharged my two different numbers of Rs 50 and 333 from http://www.freecharge.in/ and they have charged Rs.10 extra for each recharge as coupons courier service charge. But still they did not delivered my coupons and when i am trying to contact their customer care they are not replying me back.
Please do needful.



Regards
Sushant
[protected]

Hi,

Apologies for the issue faced by you.

Please share your order no. with us so that we can resend it across to you.

Please write us at http://www.freecharge.in/CustomerSupport/upload/index.php

Regards
Freecharge Customer Care

Dear All


I had recharge with 74 Rs from Freecharge.com. but recharge not successfully and i have also complain to free charge.com but not response from freecharge side. payment had been dedicated in my Account. so please refund ya again same recharge in my number. asap. Details are below;

My Number= [protected]
Order No. FCVW[protected]
Cheque Ref. No=[protected]
Date= 8 Dec 2014

Please check this issue and resolved it asap.

i recharged to my airtel num amount got deducted but recharge is not successfull. this is second time happening to me.please give me solution.

please find solution for my problem.

my contact number [protected]
this mobile recharge not successful Amount 320

I had recharge with 320 Rs from Freecharge.com. but recharge not successfully and i have also complain to free charge.com but not response from freecharge side. payment had been dedicated in my Account. so please refund ya again same recharge in my number. asap4550. Details are below;

My Number= [protected]
Cheque Ref. No= 21111
Date= 11 feb 2015

This is the first time when i have recharged from your website. The Money was deducted from my account. But the payment was not successful. Even if when I&#039;m trying to call the customer care. The call ends with no response.

my recharge of 50 rupees on my airtel number [protected] through free charge was not successful while same amount was deducted in my j&amp;k bank account, yesterday at 8.30 pm.

When I tried installing there was a msg saying payment successful, but there was no recharge made to my number, this is really bad that it should at least send a msg or something.but its appreciated if it is refunded to my account.

Wrong entry I'd number

Recharge Receipt from FreeCharge - Order Id: FCDA[protected].

My I'd number for : [protected].
But
I am recharge number mistake [protected].
Recharge amount Rs.500.

Please correct number [protected] amount credit help me sir
Please

Freecharge.in — A/c Debited but no recharge

Hi Myself Md Naseer from chennai I have done recharge 06/09/2011 11:50 pm, Im still waiting for my recharge . give my money back or recharge .. I didn't get the recharge balance in my mobile .
how can close my complaint without doing anything ? [protected] complaint id no is : Complaint #14300

Hi,

Greetings from Freecharge.in

Your transaction was unsuccessful for order no.3005543

We have already issued refund instructions to the payment gateway on today i.e 14th June

Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 3-7 working days to process the refund)

May we request you to please let us know ( along with the latest bank statement) if you do not get the refund within 7 working days. We would be more than happy to chase it on your behalf with the payment gateway.

Assuring you of best services at all times.

Regards
Freecharge Customer Care

On 15.04.2012, i gone to the above website (www.freecharge.in) to recharge my MTS Mblaze data card no. [protected] in your website. The amount has been deducted. But in the last screen it is displayed as the transaction is not successful. My order no. is 13502889. But till today my card not recharge Kindly refund the amount to my account.

Didnt receive the OLA voucher code

Hi, I have recharged my mobile with Rs.50 through Freecharge mobile app. I haven't received my OLA CAB voucher. Please help me in getting the voucher code on my mobile([protected]). Regards, Nandhini

no refund money since 7 jan 2015

no refund money since 7 jan 2015 [protected] Reliance-GSM DataCard, Punjab Rs. 334 Recharged on Desktop Website Order id : FCCW[protected] Your recharge in pending state

RECHARGE NOT COMPLITED

sir We are recharged 11.12.2014 phone no: [protected] but still now not recharge this no and same time payment also ducted my account ref: your order no: FCA[protected] PLEASE resolve this problems

Refund not received

I made a transaction of Rs195 money got deducted from my account but the transaction failed later. I contacted freecharge customer care they said the amount is refunded to my freecharge wallet but it is not reflecting there.

Date 20/06/2012


Dear Sir,

I hold the above savings bank account with Union Bank of India; SSI Branch, Odhav - Kathwada Road, Odhav, Ahmedabad.

I was shocked on seeing that Rs.620 were being withdrawn from my account nine times and Rs. 255 was being withdrawn once. In total Rs. 5, 835/- rupees were being withdrawn from my above account in absence of my information. The timings of withdrawals were as under

1) Rs.620 on 03.06.2012 at 03.01 A.M.
2) Rs.620 on 03.06.2012 at 03.02 A.M.
3) Rs.620 on 03.06.2012 at 03.05 A.M.
4) Rs.620 on 03.06.2012 at 03.07 A.M.
5) Rs.620 on 03.06.2012 at 03.09 A.M.
6) Rs.620 on 03.06.2012 at 03.11 A.M.
7) Rs.620 on 03.06.2012 at 03.17 A.M.
8) Rs.620 on 03.06.2012 at 03.20 A.M.
9) Rs.620 on 03.06.2012 at 03.21 A.M.
10) Rs.255 on 03.06.2012 at 03.29 A.M.

And, all the balance standing credit to my savings account was being withdrawn. When my ATM Card was with me only and I have not made any transaction at all.

I am shocked with surprise. Hence, request your good self to kindly look into the matter.

Please do the needful.

Regards.

Amit Sanghvi

yes i have also been cheated as they deducted the amt but recharge not happened