Coolpad India Complaints & Reviews

I have submitted my coolpad dazen 1 for reparing in janakpuri, delhi service center on 9th of may. Now its more than 2 month but till now i dont get my mobile, i have visited service centre frequintly but i got only one answer that the part isnunavailable. My phone was in warrnty but now it will be in out of warrnty who is responsible for this two month warranty and the problem which i m suffering without having mobile. My jibsheet no is...

My phobe is not repaired by the service centre since 4 weeks... I need to know how they are servicing... And providing facilities for their customers... I they don't able to repair it then replace it by new one...
Service centre...
Touch - nehru place
204 scnd floor building no. 78 guru amar das bhavan, nehru place new delhi-110019
Customer care no.. [protected]...
Plz help...
My contact no...[protected]...

I have purchased Dazen 1 4G through Snap deal. My invoice Number is S[protected]/94046 dated 14.11.2015.
I am sorry to inform you that my Dazen 1 is not working properly and main problem is over heating and finger sensor is also not working. When ever I put it for charging phone overheated and feels like a ball of fire....

Dear sir,
this is my humble request for your company. don't do cheap work in india.
First of fall i would like to thanks coolpad company for lunched this coolpad android phone in india.
Lets come to the point
i brought my coolpad note 3 from amazon.in this is my first android phone. everything is better then other android phone. i used this phone since last six month but after that display is not working properly...

I purchased coolpad note 3 lite from amazon. I received damaged mobile the mobile was making noise while vibrating, Another problem I faced after 3 months was the mobile was not getting charged. I went to customer care for repairing they told me to pay 1350 for repairing. The mobile in still under wattenty period it is just 3 months old. Coolpad is not ready to reply to my emails. See below attached email screen shots....

Hi All,

Please dont buy any product of coolpad..as worst experaince i had with coolpad service center..after 2 month mobile is in repairing status...given for Screen repacement they charged 8200/- JOB sheet no is JS[protected] . u can check also with coolpad..Bad service i can say... always comes with new excuse bo coordination with customer care & Service center... even sent lots of MAil also..

see the trail...

My jobsheet no. is JS[protected]. I have given my phone to service centre on 22 April 2016 and they are still not giving my phone and each week they say they will take 7 days more.. And their service is very poor not even the customer care give any exact information about the date and they do not reply for my mail also......

I send my phone coolpad note 3 lite to change the touchpad . but their is no tp is available still now.I give my phone on[protected]. Today it complete one month at service center.
Jobsueet no. Js[protected]
At city fones muncipal building chinnakkada Kollam Kerala state.

So I lost my one month of warranty.
So pls send a tp immediately . otherwise I will complaint to court.
And I don't suggest this...

Sir, i was submitted the coolpad dazen1 mobile in graphic care patna service center. That time he said to me i will take 15-20 days for service but this time it going to about 2 month 10 days and he will take 1 month more to service..whenever i talk to customer care he always says within 1 week i will give you but he could not resolve this issue.. plz help
Name Bisheshwar kumar
job sheet no.. js[protected]...

Company name- coolpad
phone which i have given- coolpad dazen 1
my reference id -JS[protected]
i have given my phone for service in[protected] when i gave the phone for service they told within 15 days they will repair and give it to me.today is[protected] and i haven't got my phone. whenever i call the customer care they are telling me that within 3 days ill get my phone please be patient and when i asked the status...

Invoice no: s97722/15-16/47594
Invoice date:14-aug-2015
Item code: db3294070
Order no. [protected]
Uborder no: [protected]
Imei no: [protected]


These are the details of my "coolpad dazen 1".
Which was showing 'set restart problem ', also the speakers were not working wel so i went to the service centre on - 21-apr-2016
Jobsheet no: js[protected]

But...

I brought my phone about 1 month and 22 days ago. My phone was heating so much. But yesterday it was hangup. After that it was shut down and now it is not starting. Now what can i do? If it happen now then whwt will happen feture time. And i have recomanded to my friends. And seven friends have buy this phone. If any problem happen to their phone then who will answer to them....

Contatct no - [protected]

Submitted at sri vinayaka electronics, abids, hyderabad.

Submitted on thursday[protected]

Draft sheet no - js[protected] (Generated on 17th may 2016)

Imei no - [protected]

Model no[protected]

Sri vinayaka electronics els no. - sve/hyd/30413

I had submitted my mobile in sri vinayaka electronics, abids, hyderabad...

Officer in charge
Coolpad india .com/Amazon india.com
www.[protected]@coolpadindia.com
www.[protected]@amazonindia.com


Subject: Replacement of Defective/deficiency/ malfunction of coolpad Note 3 Lite mobile phone

Dear sir,
1. It is intimated I have purchased a Coolpad Note 3 Lite Mobile phone (Champagne white, 16 GB B019z8sgw6 IMEI [protected]) from Amazone India.com...

Hi,

I have purchased coolpad dazen1 on[protected] vide invoice no.S97722/15-16.

Due to screen blinking and not charging problem i gave in touch service center, Hyderabad on[protected] and on[protected] they given me a service number stating that there was problem in screen and it has to be replaced in 7 - 10 days.

Till now as on[protected], they dint repair nor handover my phone.

Kindly...

Sir i have purchased a coolpad note 3 phone from amazon invoice date 7-1-16.
The phone got problem even before 1 month completion.I have submitted the phone to the service center on 1st feb 2016, and it is 16th, they are still saying from the beginning that we have demanded parts and we can't guarantee anything about the time. I haven't used the phone not even for a month.i called coolpad customer service also, they are also saying...

Coolpad Dazen 1 is a third class Chinese mobile which runs max 3-4 month after that its mother bord will crash and u need to visit their partner service senter HCL touch, they will take your mobile and will give u a false promise that they will back your mobile in 7-10 days or max 15 days.
After lots of followup even after 1 or 2 month u will get "baba ji ka thullu"!

with lots of frustration again u will buy new mobile...

I recently buyed a coolpad phone it worked fine for 6 months after it showed software problem and i submitted it to service centre in pune fortech computers they told it will be repaired within 9 days it has been more than 22 days today still they arent giving phione what should i do?...

There are some.problem in my phone then i gave my phone in chiptek service centre hisar they give me 7 days time for returning my phone but there one month passed and they are still saying 1 weak more sir i irritated to hear this i am gona complain about this company to press... other wise take suitable action fast......

Dear sir, i am chandan kumar, i have bought coolpad dazon 1 16 jun 2015. my mobile is not working good, i am visiting two times service center .firstly 15 july and receive the phone .repair the phone and find 29 july. also 5 days again my phone does not work . then i am visiting your service center 3 aug. my phone is not find till now .so if my phone is not repair then pleace replace my mobile ....