Coolpad India Complaints & Reviews

Jobsheet-JS[protected]

I submitted my cellphone in Coolpad service centre of Dhanbad on 17/3/17 because it had some charging issue.

The delivery date was 23/3/17 but it is more than 15 days and my cellphone has not yet been repaired.The company nor the service centre is providing any help or any update.

Please look into it and get it done....

Dear sir/Ma'am,
I want to draw your kind attention that I am DIAMOND YADU FROM Raipur chhattisgarh, suffering an issue with my coolpad mega 3, while my sleeping time at night I switched off my and when I woke up in The morning and try to switch on..The phone was not switching on..I tried many a time but phone is still switched off then I visited coolpad India service center Raipur and shared my problem..They checked And asked me about...

Sir,
I bought coolpad smartphone in oct 2016 after about 5 month it stopped working. I take my phone to the service centre located in other city which was 250 km away from my town. Than they told me that my phone should be repair within 7 days but it is about 10-15 days from the day of submitted my phone and from now they are saying it took 4-5 weeks more.
I feel like cheated which service provider tooks that much time to repair...

My mobile was given with the complaints - of getting heated up and early battery charge draining out-on 7th 0f March 2017.They said this needs software updation and after doing so returned me on 8th. But battery problem was not solved and hence again went to the service centre MOBILE LAB, CALICUT on 9th. This time they said battery needs replacement and required to send it to your main office .It was under stood that the item was handed over...

I had submitted my mobile coolpad 2.5 mege mobile's touch pad was not working properly, display cracking inside automatically and yellow color pachess on display . We have shown this to service center & they informed us that the display & touch pad needs to be replaced. They have also confirmed that the same will be replaced free of cost since the phone was under warranty. Thus we have submitted the phone on 25th Feb-17, however so far we...

Sir
I purchased coolpad note3 on 05.04.2016 .I updated marshmallow to coolpad note3 on 11.02.17 after updation display/picture was not available(some line was there). On13.02.17 I visited coolpad Service Center. I told him what happened in mobile. On14.02.17 when asked him regarding mobile, he is telling its display problem not software. Plz pay money for Rs 3400.I am giving mobile in 10 to 15 min.Its not the software problem. I told...

On dec 11 i was buy this mobile phone(coolpad not 5) from comptech computers & mobile 17/1 double story prem nagar, jail road, tilak nagar metro station. New delhi- 110058

sometime i was ignore.But after two months i was realy face problems. And now this time my moblie was dead.It was hang from other chargers. And only four month i was use & then the charger was not working. This is realy not working.
so, plz repaire...

Sir mera nam shubham maine kuch dino pehle coolpad note 3 lite liya but wo 1 mahine me hi kharab ho gaya to maine usse 6 feb 2017 ko customer care panjim goa me dala .ab ek mahine se jyada ho gaya hai wo na to mera phone bana rahe aur na hi naya phone de rahe hai .main pareshan ho gaya hu ...pls kuch kijie .niche maine details attach kiya hai ..plzz take some action ..
mo no.[protected]...

I am purchased coolpad mobile from Amazon. This mobile touch screen was not working from 2nd Feb 2017 onwards. This mobile is under warrenty.Tirupati service centre we are given this mobile. Service centre phone no[protected] and receipt no 504.Till now mobile repair was not done. Sevaral times we are call to your call centre and mail also given. But your side no response. This type of service we are expect from you. Very very very very...

I buyed ccolpad note 3 lite on dec 16 and on feb 28 the phone got dead automatically ( i was watching video on youtube and mobile got hang and then it got dead, i gave my mobile to coolpad service centre on 1 st march and they told your mobile will be repair and give you after 15 days but it was not repair and today is 22 march and still the my phone is not repaired and its really frustating and i am crying after buying this phone from this...

I submitted my 'Coolpad dazon' for service as on[protected] but not yet repaired/ received. I tried to contact their customer care number many time and each time I get same reply ' please wait a week'

Also tried to contact them via email, but every time they are sending same apology message. See this http://prntscr.com/enfgvd

My job sheet number : JS[protected] as on date[protected]
My contact Details:...

I have bought this phone just 5 month back.. Now the problem is even with full charging if my mobile going to turnoff within 3 hours seems battery backup is too low. Some times its got auto restart during calls or playing games and also giving not responding error maximum time, earphone is also not working in this phone, same is working fine in another phone....

Hi,

I have purchased my QIKU Q TERRA, bearing IMEI no: [protected]/ [protected] in Feb 2016 with 2 years extended warranty. My cell screen got damaged and submitted the same for repairing on 17th Nov 2016 and did not get any update yet.

Job Sheet no: JS[protected]

I got a call in Feb 2017 from Customer care regarding giving new handset (Coolpad cool1) in replacement saying the store will...

I have given my mobile to coolpad - hyderabad (Begumpet) service center on jan 23rd 2017.
Till now im not getting a proper response from the coolpad customer support. Evertime i call, they are postponing the delaying the service. Not estimating proper time also. I have mailed them around 10 times... But there was no proper response. My phone was purchased on dec 2016. Atleast i asked them, to refund my money / replace with a new phone....

Mobile fall down when seated on chair, it's screen damage the corner of right side, it's a gorilla glass screen so why is damage, please resolve my solution, your coolpad service center is so long from my place I'm live in Nagpur Ande your service center is available in Amravati, I call to Amravati but it's not responding against the screen damage solution...

Hi Team,

I have given my mobile for repair as there is display problem, Its been more than a week. I am not getting any response from them, they are not even answering the calls. Very irresponsible service by the people in this service center.
Request you to kindly please take proper action immediately on my request.

Details:

Mobile model : Cool Pad Note 3

Warranty: Under...

Sir i m kalpvraksh a youtuber nd affiliate partener in many site i suggust smartphones for other i purchase a coolpad note 5 phone for my customer and it become dead in 12 days so i give this phone for service center in ghaziabad but still there are no service provided by that service center when i call them they say your status is pending and your part is not sended by company so they can't process your phone nd my customer get irritated...

Dear, I'm facing the problem related Network Accessing for Jio 4G on this device (Coolpad Dazen 1). Also tried for Update the device & take a chance using code (*#*#4636#*#*) for LTE made but failed. Will you please suggesting me, how to fix that issue. Hence the Jio 4G run smoothly.
Feel free to mail me on: [protected]@gmail.com
Call on [protected]...

I am really very disappointed with coolpad note 3 lite. From the day one i bought this phone i am getting some problem every day with the device. I had visited service center 3 times they just do a software updateor something like that and after 2 or 3 weeks the problem again starts with the device.last Time when i visited service center they replaced motherboard of my device with a new motherboard but after 1 month i am again getting the...

I gave my Coolpad note 3 Lite to Diya Solutions, Tambaram, Chennai for software update on 17th Jan'17. They screwed up my phone and it was hanging after tge update. They said motherboard is gone and took 22days to replace. Now there is a yellow line in the display and they said it will take 3 months for replacement. Did I buy a phone with 12months warranty to keep it at the service center for 4months? Its ridiculous. I wrote mails to [protected]@coolpadindia.com...