Coolpad India Complaints & Reviews

I am sorry to inform you that despite of my several trailing mail and telephoning talk all are in vain. The following follow up have been taken by me as follows -

(1) i have visited touch service center (For qiku phone-coolpad) on 29/06/2016 and the set was submitted for repairing and service centre has mentioned delivery date as 01/07/2016.

(2) i have called the service center on 01/07/2016 for receiving my...

My phone is under warranty when motherboard got corrupted so i have given it for repair but till today 30/8/16 didn't received our phone back. Whenever we call email we didn't receive they nighther receive phone nor on email. So we want refund from the company or replacement of new phone

Below are details
Purchase 12/7/15
Under service from 4/7/16...

Don't buy this brand phone otherwise regret your whole life.. i experience the same right now. my phone not repaired sine last 40 days .. my phone having following issue like
1. phone not charging
2. heating problem
3. earphone phone not working
My phone and all accessoires are in service center for repairing since 21 july 2016.
But no response from service center, service center are saying that, sir parts...

Sir
i had purchased a coolpad note 3 lite phone in march 2016. for two months it worked well but after 2 months it started troubling me its battery was not working properly . i went to service centre they deposit the for repairing on[protected] & said they will return after one week i.e[protected] but till date i had not received the phone. no body is taking pain for me . i am mentally disturbed, who will be responsible for this....

Myself pravin gupta lived in rajnandgaon, chhattisgarh-491441, i have brought cool pad dazan 1 4g smartphone from snapdeal on date 14 oct 2015. Invoice no. S97722/15-16/72967, seller-hyson systems limited - bij khasra no. 631, phirni sadak, village-bijwasan, near cisf camp, city delhi, pin 110061 my phone mother board damage, so i give this phone to service centre, jobsheet no. - (Js[protected]) (Prisha communication, dakshin gangotri, supela,...

Many mails sent to this mail ID AND i have contacted Your customer Care service tollfree No. many times .

No response from your side.

I am totally dissatisfied with your Product cool pad Note 3 Lite(Black, 16 GB) and Poor Customer Service.

This is atrocious and Brutal Customer service and The Mobile Phone.

the Postal address for Communication In India is not available from Service...

I am Afaque Inamdar. I am completely losing my mind over Coolpad's pathetic customer service. My phone is submitted at a service center in Mumbai and its been more than a month now. They committed to repair it in 20 days but now they have taken 11 more days and still says they have not received the part as of yet. When I called the customer service I came across more pathetic experience when the first person kept me on a hold for 15 minutes,...

Last month 16/07/2016 i submitted my coolpad note 3 for repair to coolpad service centre at chennai (Ground floor, habeeb towers, no.196 (Old no.756), vasan avenue, anna salai, chennai - 600002.
Contact number : [protected]). The agency said the same will be repaired in 3 week. Its almost 5 weeks, my phone still not repaired with same excuse that mobile has send to delhi for motherboard issue. Nobody is assisting me properly. Now i...

Dear sir,

Last month 10/07/2016 i submitted my coolpad note 3 lite for repair (Dead phone) to coolpad service centre at ludhiana (Cell tech india, 24-a, surya arcade complex, national road, bhai wala chowk, ludhiana, punjab.
Contact number :[protected]. The agency said the same will be repaired in a week. Its almost 2 months, my phone still not repaired with same excuse that part is not provided by the main company....

Dear team,

This is to bring your notice that one of your service center located in annasalai, chennai (hcl) is dodging people.
For my coolpad note 3 i had an issue as slow charging and when i called your cc they informed me that it is due to some software issue only has to go to the customer care and flash the current version to bring the previous version. the service people are telling water came inside and they told...

Conversation started august 12
Farman khan
8/12, 7:50pm
Farman khan

My smartphone coolpad note lite 3 display black i have go to service center noida this date 15/07/2016 job sheet no - (Js16

[protected]

Weit 15-20 day but service center part not available way

Only 5 day weit after consumer court complaint and email reply fast ok

Phone no [protected]br...

Don't buy this brand phone otherwise regret your whole life.. i experience the same right now. my phone not repaired sine last 1 month.. my phone having following issue like
1. phone not charging
2. heating problem
3. earphone phone not working
My phone and all accessoires are in service center for repairing since 21 july 2016.
But no response from service center, service center are saying that, sir...

The service centre didnt mend my coolpad dazen 1 when i gave it to them for the 1st time and for 10 whole days they didnt even touch it as when my brother went to them the handset was eating dust in one corner of the room. They refused to mend it so even when it was in the warranty period i had to get it checked by an outsider. Even when i knew that it will affect my warranty but i was not sure and as the people at the service centre refused...

I bought coolpad note 3 lite .. It was working fine but suddenly it stoped working and wont power on. So i gave it to service center in Touch of Khairupalace.. They said that the phone will get repaired in 10-15 days maximum.But it is over30days but they does not call or text me.i called costomer care 'they said the part that need for my hanset is not availabil in india.Please help and give me some solution to my problem... My jobsheet no....

I have given my coolpad dazen mobile which was suddenly stopped working during the warranty period for service/replacement to your authorized service center. M/s. Shrishti services at rajajinagar, bangalore on 09-jul-2016.

They have assured me the mobile will be returned by replacing main board by 20-jul-2016 (See attached job sheet). Subsequently there was no call or response from service center. When i checked with service...

I bought coolpad note 3 lite in april 2016... It was working fine but suddenly it started malfunctioning and kept on restarting again and again.. So i gave it to service center in connaught place.. They said that the phone will get repaired in 10-15 days maximum... Now i called them to ask whether the phone is ready or not... And they said that it will take 10 more days to get repaired... Neither they had provided another cell phone so that...

I want to brought in your notice that i had purchase my devie from snapdeal (Full detail is encloused herewith invoice) and there was a technical problem with the device and same is disscussed with custmour care rep. & on their recommendations i have subit my device to custmour care jammu (Gandhi nagar)

And they give me job sheet no — js[protected]

Imei no.- [protected]
Device — coolpad deazen...

Dear sir/madam

My name is sunil kumar. I was purchased a coolpad note3 lite in 9 april 2016. And after sometime i have some problems in my handset, like heating and more time taking in charging. So i was submitted my handset at 30th june 2016 in the janakpuri service center. My jobsheet number is js[protected].

Today is 5th august 2016, but i have no information about of my handset. Sir please help me for revert...

Before 6 month i purchased coolpad dazen, after 6 month automatically phone gt dead, after that i gave that phone in service center. On 19th may. And estimated return time was 2nd june. Still they are not giving my phone back, they are saying "motherboard is not yet came so wait till the part come" without any surety that when part is going to come.
Even they are not providing any another phone or not even refunding.
So may...

Job sheet No-JS[protected]
Imei No-[protected]
Name- Prasann Sharma
Problem-Product has not been repaired and forced to face problems

I Have a Coolpad Dazen 1, which encountered some problems on[protected], the phone was not powering on, it was again and again switching off, I called the customer care and them about the problem, they helped in a hard rebbot which failed to solve my problem, I was then...