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Coolpad India Complaints & Reviews

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Updated: Sep 4, 2022
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Coolpad India reviews & complaints page 20

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G
gulshanansh
Feb 24, 2017
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Address: New Delhi, Delhi, 110086
Website: www.coolpadindia.com

I have submitted my coolpad phone model no is 8297L-100 in date[protected] location service center no-156 aggarwal city plaza manglam place sec-03 rohini Delhi but till now my phone not return. Today I got my phone if I said the service center there sat Madame told me to come to the phone when you receive a message if the message did not come until I said so agar apke pass koi massage nahi aya to phone nahi milega sir ye kya service h mere phone lene ke baad se hi 3 month ke baad software problem ayi fir thik ho gaya after 1 month same problem after 1 month same problem uske baad pura dead ho gaya
please sir m apni sari details send kar raha hu please check it...
Gulshan
gulshan.[protected]@gmail.com
[protected]
Jobsheet No JS[protected]
Serial No [protected]
Repoted Faults not power on, ear phone jack issue, scratch on tp

service center par mujhe bola gaya tha 31 jan 2017 tak apko phone mil jayega
+1 photos
Coolpad India customer support has been notified about the posted complaint.
Mar 16, 2017
Updated by gulshanansh
not yet time any response my phone all gays please don't purchase coolpad phones bescause inke ander problem to bahut ati hi upar se third party ke sare service center hai mujhe bola tha 15 din me aa jayega but 70 din ho gaye koi response nahi h
Mar 26, 2017
Updated by gulshanansh
not resolve my problem yesterday me service center gaya rohini pital pura me hai tuch service ke name par but wo band ho gaya so ab me kya karu mere phone 18 jan 2017 se submit hai or abhi tak koi update nahi hai poor service
Mar 26, 2017
Updated by gulshanansh
phone
+[protected] ye no jo coolpad walo ne diya hua hai ye amazon company ka hai fraud chal raha hai habut
Apr 17, 2017
Updated by gulshanansh
Not responding Coolpad company poor bad company Chinese fake not use Coolpad company any phone 3rd party service center any time closed
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    R
    rohit109130276
    from Srinagar, Jammu and Kashmir
    Feb 24, 2017
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    Address: Jammu, Jammu and Kashmir
    Website: coolpadindia.com

    My phone is in service centre since 02 dec 2016 for repairment

    But it is not repaired yet the service is very cheap.

    Tgey are also not making replacement of my handset

    I have mailed the coolpad india site but they are also not anwering my mail

    I wanna replacement of my phone

    Name :-rohit sharma

    Address :- talli morh #146 old janipur jammu
    Pincode:-180007
    Coolpad India customer support has been notified about the posted complaint.
    I submit my coolpad max for reparing in graphline care on 15 Nov 2016 but still my phone is not repaired .my job sheet no is below.
    I buy a Coolpad note 5 mobile an Amazon
    On 03/01/17 it's good but after vartion update video call didn't work.
    Please reduce the problem
    What can I do for salvation of this problem
    Please help me
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      Nilesh Kumar Maheshwari
      from Vadodara, Gujarat
      Feb 24, 2017
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      Address: Vadodara, Gujarat, 390004

      I have purchased mobile coolpad note 3 lite from amazon, order i.d.[protected], Invoice No. KA-BLR[protected]
      It's touch not working properly, I have registered complaint on 12 dec. 2016, after many follow up regarding solve our complaint, company is not responding properly. Neither they solve problem nor providing exact date to solve our complaint.
      Coolpad India customer support has been notified about the posted complaint.
      Sir,
      I have bought a mobile of Coolpad note 3 lite and it's glass is cracked a little so I wanna exchange it and it is in guarantee period so it will be changed ??
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        D
        dyrllr
        from Delhi, Delhi
        Feb 23, 2017
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        Address: Mumbai City, Maharashtra, 400706
        Website: www.coolpadindia.com

        Dear CEO,
        I am writing this letter to lodge an official complaint about the unsatisfactory service of coolpad service centre that i received in your service centre located at C-10, Sector 10, NOIDA, UP(INDIA).

        I have been visiting your centre for long time.I am completely disappointed with the kind of service offering.I had submitted my mobile phone Coolpad Dazen 1 with mobile code DB5310776 and IMEI no. [protected] at your service centre for repairing on 16th january 2017.Now more then 1 month have been spent but they did not return my mobile phone .

        Kindly go through my complaint and take appropriate action against it .Otherwise i will complaint officially to consumer forum, government of India.
        Thanking you
        yours sincerely,
        Digvijay Singh Tomar

        I am attaching my service jobsheet.
        +1 photos
        Coolpad India customer support has been notified about the posted complaint.
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          M
          Munnakumar Arya
          from New Delhi, Delhi
          Feb 23, 2017
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          Address: New Delhi, Delhi, 110086
          Website: please revert back immediately,

          Respected sir,
          I give my coolpad note 3 to Touch Multi Brand Service in Rohini Branch for my mobile service purpose, But Still i have not taken my mobile thats already 14th day’s but know one is not responding when i am getting my coolpad, Job Sheet No:- JS[protected],

          He said that the phone will get you to 22th February

          Kindly Revert back immediately,

          Below Is My Details,

          Name - Munna kumar

          Contact Number:- [protected]

          State & City :- Delhi

          Model Number:- 8298-I00-8298-I00-Coolpad Note 3 Lite

          Job Sheet No:- JS[protected]

          Regards
          Munna
          +1 photos
          Coolpad India customer support has been notified about the posted complaint.
          Feb 23, 2017
          Updated by Munnakumar Arya
          Please provide my phone in immediately
          I have problem in hanset and when i approached service center(anand, gujarat) they denied to take hanset and said that they no longer associated with coolpad. But coolpad company is displaying wrong information on website and making people fool.

          Still not received my mobile phone (coolpad note 3 lite) - Comment #2668750 - Image #0
          Still not received my mobile phone (coolpad note 3 lite) - Comment #2668750 - Image #1
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            P
            prince.ps
            from Delhi, Delhi
            Feb 22, 2017
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            Address: 122001
            Website: www.coolpadforums.com

            Back in november 2016 a contest unleash the beast was done by the company and i am one of the winner. in this contest our phone would be upgraded to coolpad note 5 and now February is about to end company worker told us it will done till jan end or feb beginning now i have waited a lot coolpad people only say we will inform you stay tuned nothing else the say us no explaination about why this is delayed nothing they have told we need our upgrade ASAP
            Coolpad India customer support has been notified about the posted complaint.
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              V
              VRINDAVAN HOTEL
              from Coimbatore, Tamil Nadu
              Feb 21, 2017
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              Address: 343001

              Sir,
              I am very dissatisfied with your coolpad note 5 device and your customer care service.
              This device have battery problem within 7 days from purchase,
              Then I called at customer care, and replied from your side that go to service centre and within 7 days your cellphone is ready

              I am outside area from service center, so I submitted cellphone on 3rd Feb 2017.

              Till 21 Feb 2017, my cellphone is still at service center, and replied that your battery is on the way,

              Then I called to customer care, but he is also replied your cellphone is ready within 7 days

              Now. Today I called customer care to connect with senior person who tackle such type issue then no one person can connect with you,

              Name of officer at customer care point who connect with me

              1) shailendra or arun Kumar who told me his changed name is arun Kumar
              2) sachin joshi who cut my call during call

              I dissatisfied both the person.

              Your coolpad service center at jodhpur is very poor service,
              He will not give me a satisfied answer also he does not give me jobsheet although I forgot to take from him but he should give me as he is duty to give me jobsheet.

              Conclusion - I think this cellphone is manufacturing defects hence,
              I recommende that either please replace my cellphone or refund my amount,
              I also want to compensating charges from comany due to
              . Delay from repair
              . Dissatisfied answer from service center point
              . Dissatisfied answer from customers care officer
              . No one connect with senior officers
              .most valuable time of mine

              My cellphone and person details as under -

              Name - Rahul prajapat
              Job sheet no. - JS[protected]
              Contact no. - [protected] or [protected]

              Thanking you,

              Please resolve my issue as soon as possible.
              Coolpad India customer support has been notified about the posted complaint.
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                S
                saicharan.t
                from Hyderabad, Telangana
                Feb 17, 2017
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                Address: Hyderabad, Andhra Pradesh, 500016
                Website: coolpad india

                Sir,
                I have given mobile in your service center on 17/01/17 for purpose of touch broken this is is the job card no js[protected] and till now means 17/02/17 did not give any update about my mobile and I visit the service center he told me sir part is not available, iwhenI call to customer care he gave false status and please provide the part as soon as possible thanking you
                Coolpad India customer support has been notified about the posted complaint.
                Feb 17, 2017
                Updated by saicharan.t
                please call once i explain the problem this is my no [protected]
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                  B
                  bipul_boss
                  from Bengaluru, Karnataka
                  Feb 15, 2017
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                  Address: 700051

                  I have coolpad Note 3 Lite. Its had a issue with finger sensor and touch screen. Mobile is in warranty . I have submitted my mobile to service center in kolkata baguhati on 14th jan 2017. Today 15th feb 2017 Still ask me to wait another 10 days.I have called them in every 7 days, they ask me to wait for next 7 days.

                  Job Sheet No JS[protected]. Very Pathetic service, To replace one part took more then a month which is in warranty, its very horrible service.

                  Amazon.in order number:[protected]
                  Serial Number: IMEI - [protected]
                  Coolpad India customer support has been notified about the posted complaint.
                  I bought cool pad note 3plus.rightnow my device is showing usbui select application. I think it's connector problem, so provide Service center in Karimnagat, T.S..
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                    J
                    Jayaram Narayan Rao
                    from Bengaluru, Karnataka
                    Feb 14, 2017
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                    Address: Bangalore, Karnataka, 560061

                    I have this problem from the day 1. I never checked this SIM slot2. Recently, when I wanted to use SIM slot2 with another SIM, I found the Slot 2 is not working. Slot 1 is working fine.
                    I had complained to Coolpad India thro' email and I never got a responsible reply. They kept on asking for details. I had also asked them to direct me to their Service Centre. Later there is no response at all
                    Coolpad India customer support has been notified about the posted complaint.
                    Even, I'm facing the same problem and have no clue to whom we need to report the same. Not able to return the phone also as the cut of date got over as stated by Amazon.
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                      S
                      Srinivas Srini
                      from Bhongir, Telangana
                      Feb 10, 2017
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                      Address: 501301
                      Website: www.coolpadindia.com

                      I have purchased coolpad Y8 model in aug ending and it had a battery problem from december 2016 i have submitted it in the customer care on 04 jan, 2017... until now i have not recived my product ! what is this ?? why are you making it too late?? one month passed and if i contact your service helpline they are telling that it takes time ! more how many days should i wait ??is this the thing you do to us... when we belive you my jobsheet number is JS[protected] please return my mobile as soon as possible! and i want a return reply for this! please do not neglet
                      Coolpad India customer support has been notified about the posted complaint.
                      Feb 10, 2017
                      Updated by Srinivas Srini
                      coolpad please sir i am waiting egarly for my mobile !
                      simple battery problem! solve it and return it back... one and a half month passed! please return it sooon mera job sheet number JS[protected]
                      Feb 10, 2017
                      Updated by Srinivas Srini
                      give a rply to this!
                      Hang suddenly, camera can't work many times, speaker loss sound multiple times speaker does not work, camera n speaker hang problem occur continuesly n many other minor problem
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                        K
                        karthickgk
                        from Delhi, Delhi
                        Feb 10, 2017
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                        Address: 621212

                        Hello sir qick action to my complient .Touch is not working
                        Sir my job sheet number is JS[protected].my mobile touch is not working. I gave my mobile at service center on 22rd December 2016.I purchased five months ago.my email I'd is karthick.[protected]@gmail.Com. plz send parts to service center. Sir my mobile is coolpad note3lite black color...i will wait long time for my mobile service i cant accept that so kindly Replace new Mobile not return payment and extension in warranty period..
                        Coolpad India customer support has been notified about the posted complaint.
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                          D
                          Dÿâdè Srîñïvàß
                          from Hyderabad, Telangana
                          Feb 9, 2017
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                          Address: Hyderabad, Andhra Pradesh
                          Website: Amazon

                          My mobile charging is reducing automatically when it is connected to charger . This problem has been started after 42 days of my purchase (23/12/2016). Actually I have lost my original charger and had bought a new one of same product through Amazon, after using this charger for 2 days problem has started. Hope you solve my problem, I am suffering a lot due to this problem.
                          Coolpad India customer support has been notified about the posted complaint.
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                            N
                            neha muni
                            from Mumbai, Maharashtra
                            Feb 8, 2017
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                            Cool pad phone is giving problem from very first day once I give for repair but come back with same problem and second time when I talked to ur call center very badly talk with me like if I want to repair again give for repair and no guarantee this time also this problem will may arise and if so I again give, that means this type of of time pass will continue I want my money back in any how .I don't entertain this type of companies who don't bother about their customers.
                            Coolpad India customer support has been notified about the posted complaint.
                            My Jobsheet no. JS[protected]
                            Mobile submitted on.. 01- Dec- 2016

                            I had submitted my mobile in service center and it has not repaired yet
                            Worst service by your company.
                            Please solve the problem fast.. and I want my warranty should be extended
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                              R
                              Rishabh Manchanda
                              from Gurgaon, Haryana
                              Feb 3, 2017
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                              Address: New Delhi, Delhi, 110033
                              Website: customer care@ coolpad India. com

                              I purchase coolpad lyt 4g phone on 26 July 2016. There is no problem after 6 month but before 6 month there is not work properly. There are 2 problem such as ear phone Jack and to show the line on display. I had submitted my coolpad lyt to your service center (touch service center rohini Delhi) for servicing of my mobile on the date of 9 January 2017 in your service centre. They gave me expected returning 1 Feb 2017 but they not return my mobile phone. When I was try to call they no response me. Please take a legal action for service centre.
                              +2 photos
                              Coolpad India customer support has been notified about the posted complaint.
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                                Nagam Suryanarayana Murthy
                                from Hyderabad, Telangana
                                Feb 3, 2017
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                                Address: Anantapur, Andhra Pradesh, 515591

                                I have given Coolpad Dazen1 phone in your Anantapur Service center on 20/08/2016, till date not given and there is no proper response. Customer support also not given proper response, I am afraid of my phone, whether I will get back or not. Pls find attached receipt given by service center, please respond immediately and send phone immediately. When I call every time they informing as next week we'll receive, we will call you. Every week I am calling, even after completion of six months there's no response.
                                Coolpad India customer support has been notified about the posted complaint.
                                Sir I have purchased coolpad note3,
                                This heating over from lots of days
                                I had reset phone lot of times but problem is not rectified,
                                So please favour to me control heat on this phone.
                                Thanking you,
                                IMEI:- [protected]
                                [protected]

                                Board problem- Long pending- no response - Comment #2655755 - Image #0
                                Board problem- Long pending- no response - Comment #2655755 - Image #1
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                                  K
                                  kchopra
                                  from Delhi, Delhi
                                  Feb 2, 2017
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                                  Address: New Delhi, Delhi

                                  My job sheet number is JS[protected]. I have given my phone for repairing one month ago. Still I have not got my phone back and also I wrote mail to them I got following reply
                                  "Dear Customer,
                                  Apologized for inconvenience,

                                  As reference your complaint, We would like to request you that their is no time line but we will resolve your problem as soon as possible."

                                  When I call there Help desk number there standard reply is contact next week and on they have stopped replying to my mails.
                                  Coolpad India customer support has been notified about the posted complaint.
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                                    R
                                    Ramu S
                                    from Bengaluru, Karnataka
                                    Jan 21, 2017
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                                    Address: Prakasam, Andhra Pradesh, 523001
                                    Website: www.coolpadindia.com

                                    My name is sridhar.m, i am from andhrapradesh, , i buy coolpad mobile, , it was problem while i am using, then i will give my phone to nearest service center to my location(ongole service center), on 07/11/2016 i will give to them, , till now they said, my service report was pending, , then i call to customer care they also told same matter, , i want to know how many months to solve one problem on a phone, i am eagerly waiting for my phone usage,

                                    my phone imei number ;[protected]
                                    model number : collpad note3 plus
                                    mobile number ;[protected]
                                    +1 photos
                                    Coolpad India customer support has been notified about the posted complaint.
                                    Sir...
                                    The camera was not so good... F
                                    This before i buyed a mobile name called zeonis6 s...but i like after this mobile...and i buyed but..mobile not so good..i hope u will develop this...camera and radiation...over heating..after all be excellent..
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                                      गौरव साहू
                                      from Ratlam, Madhya Pradesh
                                      Jan 20, 2017
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                                      Address: Bhopal, Madhya Pradesh, 460001
                                      Website: techmate enterprises

                                      I am gaurav sahu . i have given my mobile to coolpad service center from 6 months .they are giving my mobile, they are saying we have sent your mobile to company . my mobile is coolpad dazen 1 4g .the company is coolpad and this service center is located in bhopal mpo nagar, i can give the address Plot No 75, Zone No 2, M P Nagar, Bhopal - 462011, Near Reymond Showroom . please do something
                                      Coolpad India customer support has been notified about the posted complaint.
                                      Jan 20, 2017
                                      Updated by गौरव साहू
                                      My mobile is under repair from past 6 months. They are saying that parts to be shipped From china . I dont know whether my mobile will get repaired or not. I need to replace my mobile.. Or give back my money. My mobile is under warrenty only.model:coolpad dazen 1 4g
                                      I am using coolpad mega2.5d mobile phone. Please give me ota update. My phone is error some application. Please provide system update.
                                      My coolpad note 3 got faulty within one year

                                      Not giving my mobile - Comment #2654021 - Image #0
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                                        M
                                        Maharshidutt shukla
                                        Jan 19, 2017
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: www.coolpadindia.com

                                        I bought mobile from amazon and company is coolpad in april 2016 after 2 months issue in screen and touch started so send it to service centre but issue not resolve again submit then they not responding again took that device and submit to noida service centre and they resolve issue then i took it from there but not issue in its mike (outgoing voice ) and now around 4- 5 months passed and my mobile is in service centres.
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