Coolpad India — coolpad coolplay 6 isn't getting repaired for last two month

Pronab Jyoti

from Lala, Assam

Address:

Kamrup Metropolitan, Assam, 781003

I submitted my device on 3rd august 2018 still it hasn't repaired, i contacted many times to customer care but they gave false promised to give within a week, they suggested me to give box details in click, previous jobsheet number, after giving all details still i haven't received my device, when i went to local service centre they said they have ended their contract and the phone is delhi service. Then again i contacted to toll free number but they could not give any solution, only said to send mail, i mailed and they replied it's in repairing process, every week i tried to contact by mail and every time they replied the same auto generated mailed.
My jobsheet no ct[protected]
Guwahati
My phone no [protected]
Local service centre [protected]

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Comments

opkere

from Delhi, Delhi

I have a Coolpad note 5 (3600I) (build V050) and I am facing a problem of mobile data connection. The mobile data speed drops to zero kbps suddenly I try switching the phone to airplane mode but nothing happens, therefore I have to reboot my phone this happens several times in a day. Please help and provide a solution for this problem.

Nishanttgakur123

from Gurgaon, Haryana

Unfortunate cool manager has stopped. we need update software..

Nishanttgakur123's reply, Dec 21, 2018

Update software needed.

burugu praveenkumar

from Mumbai, Maharashtra

Hi am using Coolpad note 6 royal gold . After purchase within one month mobile is banging and now agine charging connection problem and mobile not getting charge . Really very bad experience with this mobile and I couldn't find any service center's . What can I do ? Am from Vijayawada. AndhraPradesh state

Sumedh Ballal

from Nagpur, Maharashtra

I. am using this phone since 3 years and have not received any software update for it.Please try to fix my problem. When I try to update my phone it says that your software is the latest one. How should I update my phone to android 7.0 please help me and try to give me an ota update.