| Website: 1st floor, akruti smc, Opp. Amargain, Khopat circle, Thane West, Thane - 400601 |
Dear Sir,
I was called by Country Vacations Thane ( W ) office. I was explained about a vacation plan. After negotiation a 30 year plan was selected. The plan was explain to cover me, My wife , my both children ( both above 12 Years ) in the Jan 2013.
I made a payment using my credit cards. I was suggested to take the plan on my wife's name by them.
The agreement was signed my me & wife which clearly states for 30 years plan with all season. The plan was explained By Mr. Sadhu Santosh, Mr. Mukesh Mourya & Mr. Swapnil. The agreement was signed by Mr. Manoj Mishra.
I was offered a complimentary holiday to Hyderabad.
I was informed that , I will have vacation for all the four member ( Including my kids ( Both above 12 Years ) in studio apartment.
Later , when , I logged in to see the details on country club vacations site . I was shocked to see that the vacation was only limited to me & my wife for only 10 years tenure and Blue season. I immediately contacted Mr. Sadhu at the office personally . He confirmed that the mistake has been done from his side and will be corrected ( A mail in this regard is also sent to me by Country Vacations Customer care ) . Mr. sadhu also mentioned in his own handwriting in the agreement that , I will have 04 persons enrolled for vacation package. It was not done for many months. I approached the office again after , I did not get any reply from Mr. Sadhu Santosh on by phone and Mails. I met Mr. Manoj Mishra at the office. He also informed me that Mr. Sadhu is cheating people by making false commitments. I was again asked to sign a new agreement. I signed the same and asked Mr. Sadhu to give me reason of changing the Agreement by mail or by letter. Till now , Neither , I have not received any reply , nor the membership has been corrected.
I was informed by Mr. Manoj that the 04 members are not allowed as per the plan. I have been given wrong information about the plan by Mr. Sadhu and his associates. I can't get more than 02 persons listed, how ever on personal basis , I can get the vacation reservation for all the 04 family members. This is not accepted. This is a planned fraud with me.
Now, Mr. Sadhu is shifted from the thane office. Mr. Manoj Mishra is in charge of the Thane office. This kind of fraud needs to be highlighted and Country Club Vacation company. I need your help to persue the case and guide me to lodge official complaint to make awareness about this kind of cheating and fraud.
Santosh Sadhu ( [protected] ) ,
Manoj Mishra ( [protected] ).
Mukesh Maurya ( [protected]).
Swapnil ( [protected] ).
Address : Unit No 104,First Floor,Akruthi Smc, Kopat Junction, Near Khopat Bus Depot, Thane West, Thane - 400601 ,[protected].
Aug 14, 2020
Complaint marked as Resolved 
Country Club — they are honest
hi i m jyotsana bhatia.........country club gurgaon is honest plz dnt abuse them.....
country club gurgaon grand mall
i m also a member n i m happy with it