Country Club India Complaints & Reviews

I booked Country club Lake view resort via online and I was told It is having all the amenities but when I visited there I was shocked to see the worst resort even. Swimming pool was dirty, Gym was not functional,games were not having any toll to play with.I had spent 3800 rupees and I need my money back as It was a complete wastage.

Dear Sir,

As discussed, Please find below complete details of country club fraud they are doing in market with people.

It was approx last week of January 2012 when i received call from Mr. Mayank Sharma from country club to collect complimentary stay voucher as i was selected in lucky draw. I confirmed to come on 05th February 2012. I was told that there would be a party for 01 hour & there after, complimentary voucher to be handed over to me.

When I reached there with my 03 family members, I was surprised to see that It was not the party. Radhika was the girl who was waiting for us. Actually she was sitting to sell the membership only. A presentation was shown to us of all the hotels of Country Club. We told that we are not interested in any membership & she was continuously busy in showing slides of country club properties. She was offering membership continuously & ignoring that I was refusing to take the membership.

Finally, I was agreed with the membership of INR 70000/- in equal EMI's for 04 years & Mr. Chandan gave me the contract for signing.
When I started reading the 03 pages contract, Mr. Chandan & Ms. Radhika asked me to signed the contract and confirmed me that whatever is told is there in contract nothing is hidden in contract.

I remember that I clearly asked that I have to pay total INR 70000/- in 04 years, no other charges to country club and same was promised by both executive. On the believe of them, I signed the contract and returned from there. One of the executive came to my home on the same day to swap my card for INR 30000/- as advance.

When I received the contract after 01 month & gone through the same fully at my home, I was surprised that the annual maintenance charges is apart from my member ship fee. I was told about the annual membership but it was not informed that it would be apart from my membership fee & same I have to pay irrespective of my stay for all 10 years. We clearly asked with Radhika that we have to pay INR 70000/- total & in case we are not able to use all 100 room nights in 04 years, same we would extend for 10 years.

I spoke to many people at country club for my cancellation & every time new face is coming out. Mr. Chandan, Mr. Kapil, Mr. Rohit, Customer care people are among them.

Few days before due to some financial loss, I requested to Rohit to cancel my membership & also informed everything mentioned above. I received diplomatic answer that it would take time of 02 - 03 years & not confirmed that it would cancel.

I just want to inform you that they are making fun of people & selling the memberships with fraud & their staff is not well educated & having no product knowledge.

I am sure that I would received my money back or otherwise I would also to to media, if needed.

I am requesting you to kindly help me out so that I would get my money refunded. Their office is at Rajouri Garden, New Delhi.

Your help would be highly appreciated & awaiting for your revert

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Amit
[protected]

Hi

I am Nitin. I have paid Rs. 105000 for lifelong membership in country club on 7April2012. The amount has been blocked from the bank account now.(HDFC). After reading all the reviews and witnessing unreliable, non-stable promises, I badly want to cancel this country club membership.

I have visited today only Country club office but decline to cancel the membership. How is it possible. Please, help me out.br...

Dear Sir,
I have paid 71000 Rs for membership of Country Club Surat on 11Dec 2011, In Which 60000 Rs paid by Credit card.Country Club Manager Ms Monalisa & Mr Nawaj has promised me that 60000 Rs,I have to pay to the bank in 12 EMIs, They have tie up with the Bank. On 31 Jan when bill of Credit card came to me then i came to know that the promises made by the above managers of country club is Fake, I have written so many mails to country club ,and made so many calls to them but again same fake promises.And now since last 01 month they are not piking up my phone also,
So Please look into the matter and please help me to save me,my time & money from these Cheaters.

Dear Sir / Madam,

I have taken country club member in 2010. While buying the membership (Rs.35,999), they asked me to pay Rs. 5999 as one time payment and remaining Rs.30,000 as EMI. I have paid 5,000 initially and rest 30,000 through credit card payment.

After buying the membership, they promised to send the benefit like magazines and spa treatment coupons which I didn't get since 2 years. I have made several complaint on this but no response from them. They promptly call me everyday and trouble me to pay the AMC charge which they are asking for not giving any services.

Also if I go to my online membership account, I see that the system is showing I paid only 30,000 and 5999 is still remaining. To collect this I get so many calls from country club which I have already paid upfront. They keep asking me and every day I'm tired of explaining them.

This I feel one of the top fraud company in India which people are victim of this. Kindly help us to take some necessary actions against them so that I get relief from their phone calls.

Regards,
Ravindra

I had taken a times deal voucher of offer of Holiday by Country Club in December 2011, Subsequently in December 2011 i have intimated my holiday deal to Bandipur in April 2012 i.e. 120 days advance intimation of my travel Plans. i was assured that booking will be done by January 3rd week but till date no confirm has been provided in spite of repeated e mails. The country club is on the path of creating a big scam on vacation offers.

I had taken country club membership on 8 Dec 08. membership type (kool ) .mem no MHKPR-315-P . While offering the membership a letter was issued of the offerings (attached ). but while accaually when i saw my profile on country club site .nothing was updated as per the offer. when contacted to the main office the branch manager was not in position to fulfill the commitment made in the letter .after lots of follow up & mails there is no response from country club off.

vipul shah
[protected]

COUNTRY CLUB contacted me and my husband to offer us a free gift voucher which included a stay in their chain of selected hotels across the country. However, when we opened the website to actually book our stay, the place that we had chosen from their list was unavailable. More so, the time that they had told us the voucher would be valid was also incorrect. When we tried contacting them through email(twice), there was no response whatsoever! If they offer fake holiday vouchers and waste people's time then serious action should be taken against them. MRS. A. Bera.

Membership No : CCPU11V5LB58289

I had booked the ownership of Country Club India Holidays on 31 march 2011.
I paid the full payment of Rs.40,000/- on the same day.
Following are my complaints after several false promises from CCIL.

- I had been told that , there will be ownership and not membership.But it turned out to be a Membership.
- Country Club did not register my correct Email ID nor even cross checked anytime with me.
- Received Membership Number/Card after 1.5 months and that too after several follow ups. Because I was not having a single document although after a payment of Rs.40000/-.
- Still, except a Membership Card , i dont have any brochures saying, benefits, entitlements etc to me.
- Online account also does not speak about the entitlements and all.
- Wanted to go on my first ever Holiday, and there also, after several rigorous follow ups, i got the booking.
- I had been told that there will be a one time membership amount and a Yearly AMC charges of Rs.5000/-. Country Club did not tell me a single word about the Utility Charges to be paid per day during booking.
- Country Club promised me to give an Extra 6N7D package free per year if i book the holidays 30 days before and agreed to sell the first year's free holiday package allotted to me at a rate of Rs. 15,000/ -. But still, after making so many emails, i haven't received a single reply regarding this.

I am not at all satisfied with Country Club Membership, that too in just two and half months.

Kindly revert back on this.

Swapnil Dikholkar

I am aged 64, resident Kerala. On 9th last January, I had a telephone call from Country Vacations Office from Calicut telling that I am one of the lucky winner drwan from recen GKSF, free stay with family for 7 days in five star category resorts in India or our neighboring countries. To collect the same I should be present their office at Calicut with spouse the next day itself. Accordingly we went and we are told to attend their session about club activites.Finally they brainwashed us, as a result we purchased their club membership for 30 years for 1,80,000/and paid Rs 25000/ by my credit card balance amount by EmI. When we reached home we checked their website and found many complaints against them for cheating, unethical approach, unfair trading etc. The very next day sent a letter to cancel my membership and to refund my money paid. They informed to opt for shorter period for 5 years by paying Rs.70,000/ which I declined. Again I sent registered letter to refund the amount which I paid. But till this date I didn't get any reply, now more than one month. Kindly requesting to arrange the refund at the earliest since credit card payment attracts heavy interest.
Thanks.
Hamza Abubakr Abdulla
Membership No. CVA 77#0174

Would appreciate help to sort out my grievances against Country Club India.

Context:
Was duped into a membership by Country Club team, giving the following false promises:
1. Offering 5 star resorts - even the best is a 4 star resort
2. Website shows only option for booking in 16 resorts while the manual claimed ~30
3. Option to book Club Mahindra resorts through this membership - they don't have RCI affiliation

Complication:
Country Club team not willing to discuss this aspect:
- No response to emails
- Customer service numbers not functional

Resolution (Help required)
- Please get my membership cancelled, so that I get complete refund of my 70,000/- paid for this 'white membership' for 10 years.

Would appreciate your help, please let me know if you would need any further information to get this resolved asap.

Please beware of Country Club India FRAUD holiday package membership and do not waste your money.

They are the biggest fraud and cheats.

I was pestered by their sales and marketing to become a member. They brainwashed me & my parents for 90 minutes and forced me to make payment the same day for Studio – Red – 30 years membership. I paid them Rs. 60000 cash.

They offered me 5 gift vouchers for holiday packages of Country club vacations. I tried to book these vacation packages via phone and email. This fraud company stopped responding for some days and later said rooms are not available.

Later I tried to book through my membership holiday packages and kept calling them and sending them emails. This fraud company stops responding till you get fed up.

All the promises the Country Club India fraud makes before you take membership are forgotten after you become a member.

I am going to file a case against this Country Club India fraud holiday package in the Consumer Court. I request brave people with similar experience to file a case against this Country Club India fraud holiday package in the Consumer Court. The process of the Consumer Court is simple and we can hope to get back our money.

I also request people who know someone in the Media to seek their help to expose the Country Club India fraud holiday package.

I am withholding my Country Club India membership number to avoid harassment by their goons.

Dear Sir,

This is to inform you that, Country Club/Country Vacations is making money by cheating public by offering A gift and calling them to their premises to forcefully make the public mind according to their wish.

I Manish kumar, got a call from the Country vacations (to collect the gift in a lucky draw). There they are forcing the public to attend a seminar and putting their cell phones switched off so that no one can speak to their near one to get advice.
There, they are selling the membership of different different amount. Once we buy the membership we will be unknown for them or a majboor customer who cannot do anything.
My membership no. is DT 191380. Joined on Mach 12, 2011.
They are doing lots of promises to the customers but all are in vein.
I am asking again & again to cancel my membership to the club and return my money back but not getting any positive response. Kindly help me, along with all the customers to get rid off it.
You can find lots of fraud complaints against Country Club but no is there to help customers. please do the needfull.

Thanking you
Manish kumar
[protected]
[protected]@yahoo.co.in

Dear Consumer Court,

This is regarding complaint against Country club india pvt. ltd. Can you please help me out to get my money (60000) back from them.

They provided me wrong information while joining the membership and now they are sayingsomething else.I decided to close this membership ASAP. And I also sent mail to them for closing my membership. And also they can deduct their expenditure whatever they spend on me....I have no objection but rest money I want back...........PLEASE HELP ME OUT TO GET THIS ASAP.

Regards,
Amit Nanda
[protected]

Hi,

I am Mrs. PARAG TYAGI from bangalore.COUNTRY CLUB cheated on me. I had taken the 5 year membership in oct 2011 in Rs. 60000/- and the membership was NO SEASON MEMBERSHIP but online it is showing BLUE SEASON MEMBERSHIP which is lower version membership.When I contacted them one person is telling that it is a software mistake while the otherone is saying there is nothing like no season membership.......

Secondly according to them at the time of signing the membership they promised that by paying Rs. 6000/- annual maintenance 1 week stay is alloted and that too if booked within 45 days a bonus week will be given in the same price .......but reality is far away from this ...that is if we want to avail the bonus week then we have to pay another 4-5 thousand .

I am here to form a group of the people cheated by COUNTRY CLUB BANGALORE and who all wants to file a case against COUNTRY CLUB. Its always beneficial to form a group and then file a case in CONSUMER FORUM then going there alone.

My contact no. is [protected]....please contact me and help me and yourself

I have taken memebership of Country Club Vaccation in May-2010 . I have to Memebership AMC charges on Nov -11 . So i have received call from Country Club Ltd for Payment of AMC charges . So i have paid this charges from Online to Country Club Ltd Account[protected] of Rs.3981 on 07/12/2011 at morning 12.00 pm , from ICICI bank Website from My NEFT account , but the transaction was failed 3 times . So i decided to call country club executive Mr. Sridhar .K who have called me & was continously following up with me regarding AMC charges . So he provided me the Country club Website from where i can make direct payment to their Accounthttp://www.countryvacationsindia.com/ . So made the payment by loging on the website and it was succesful & i have received an recipt for that payment from Country Club Ltd. from mail confirmation was done . But on next day i have received an SMS alert that another Online payment was been debited from my account on the same day 07/12/2011 in the evening against reference no.NEFT transaction , reference no.[protected] for Rs.3981.00 at 07/12/2011 at time 20.06.15. from ICICI bank transaction .So the both payment were credited to Country Club India LTD Account . When i loggge on to my ICICI bank online account . I saw to debit amount OF RS.3981.00 to my account one which was failed at 12o Clock morning it was cleared in the evening from ICICI bank account . From that time as on 08/12/2011 i am following up with COuntry club LTD on their online customer care at least 3 to 4 times a week , but they told me that we have received double payment fro your Account , but it will take time to Revese back the money at least 3 days , but since it is last one month they are not responding to my mail & now they are saying that your money is already credited & reversal done . but i have not received such kind of payment from them in my ICICI bank account till date.

My Mobile no [protected]

Subj: FRAUD PEOPLE AND MISGUIDING OFFERS
Country Club India Limited Resorts has cheated me giving false commitments while offering the club membership. Now, they are turning back from their commitments. They are a big ABUSE on the TRUST of people.
During July 2011, I was approached by Mr. Ram, Executive Sales & Mktg. of Country Club, Yelahanka on the Bagalur Road near Delhi Public School.
If I enroll as member before 19th July, 2011, I was offered a special rate as Rs. 80,000 for life time membership that include 10 grams gold, gift voucher worth Rs. 25,000 and 30 massage vouchers.
I paid Rs. 80,000 in full on 19th July, 2011 and received the receipts. My membership card is not yet issued and 10 grams gold is not given – as their promise these should have been ready within a month from the date of enrolment.
I have been trying to contact Mr. Ram and his colleague Mr. Sujith, to know the progress of the Membership Cards and the 10 grams of gold as promised at the time of joining. They are hesitant to answer my calls. Thus, months after months passes by. I now feel that I am Cheated.

Yours faithfully,

PRATHIBHA ANIYAN
Tel. [protected]
Email. prathibhaniyan|@gmail.com

Date: 17/11/

Dear Sir,

Periodically an advertisement appear in prominent dailies to become a Country Club member and get access to unlimited clubbing. In turn, CCIL branches spread all over India, selling holiday vacation membership along with many other attractions are cheating innocent citizens around charging hefty sums towards their false promises. Most of these turn out to be fake or false commitments. In this particular case I have been writing to CCIL for the past 10 months and now feel frustrated to their inaction. My last mail sent to Customer Care Delhi on 27/11/11 is reproduced as below:
Dear Madam,

Thank you for confirming CCIL commitments to my membership No. CC09DELFCPB30L242.

However, I would like to know the procedure for booking accommodation for 4 Adults + 2Children at Fractional Ownership Condos having 2Bed Rooms, Living Room ,Kitchen, Bath and Swimming Pool at the Country Club Wildlife Resort Bandipur. Since there is no option available on your website www.countryclubindia.com locating Fractional Condos, the Certificate of Ownership now forwarded by you does not cover 500 sq.ft area accommodation at Bandipur. It is understood that at present CCIL does not cater any property to the Fractional Owners. As per Agreement, CCIL has failed to provide following:
• FRACTIONAL OWNERSHIP

- Ownership of the property and its deed is not reflected correctly in Certificate No. 242 handed over on 16th November 2011.
- Certificate does not reflect name of Secondary Member.
- Document does not specify details of property covered under 500 sft.area at the Country Club Wildlife Resort, Bandipur.
- Deviates from the original Agreement with CCIL signed on 31st January 2011.
- Kool Platinum Fractional Condos accommodation was shown having 2 Bed Rooms, Living Room, Kitchen, and Bath with semi-private pool (2ft. depth).
- Ownership document do not show usage one week every year for a lifetime.
- CCILs detailed specifications in respect of above property and the privileges extended to the members are not reflected in the Ownership Certificate.

• NOTORIZED COPY OF AGREEMENT
- Notarized copy of CCIL Kool Platinum Fractional Condos Agreement has not so far been provided.
- CCIL under this Agreement had agreed to sell Condos Membership, while it is learnt from CCIL Resort at Bandipur that work on construction of Condos has since been discontinued.
- CCIL has failed to provide Fractional Condos as per Membership Agreement and are liable to refund the membership amount paid towards purchase of Country Club Kool Platinum Fractional Condos, Bandipur vide receipt nos DEL-4243 & 4244 both dated[protected] for an amount of Rs. 2,35,000 ( Rupees Two Lakh & Thirty Five Thousand)
• Benefits and entrance into affiliated properties
- There is no response on their website www.countryclubdelhi.com in respect of making bookings into affiliated properties in India.
- Other falsely conveyed entitlements consist of free Spa Kit including 30 massage treatments for one year.
• MEMBERSHIP FOR A NON_EXISTENT PROPERTY
- Ownership certificate in respect of Kool Platinum Condos having eligibility for 500 sq ft (2 Bed Rooms), Living Room, Kitchen and Bath having a semi-private pool (2ft. depth) attached to Country Club Wild Life Resort, is a non existent property at Bandipur. As you are already aware that project work on construction of Fractional Condos has since been stopped/ discontinued by CCIL, the certificate of ownership tantamount to be a fictitious document containing a number of deviations.

In view of above it may be seen that CCIL has not fulfilled the Agreement even after a lapse of 10 months continuously indulging in making false statements and providing dubious documents having no legal validity.

As the delay and breach in Agreement to purchase the membership is on part of entirely with CCIL, total amount paid towards purchase of Kool Platinum Fractional Condos amounting Rs. 2,35,000 ( Rupees Two Lakhs Thirty Five Thousands) plus interest may please be refunded in respect of above membership immediately.

Thanking you,

MAHENDRA SARUP
(Primary Member)

REKHA SARUP
(Secondary Member)
May I request you to help me out in getting back the membership amount from their registered office in Banglore.

Regards,

Mahendra Sarup.
[protected].

Am receiving calls from country club for joining their club many a times i told them that there should not be any calls from country club, i think this idiotic club started begging for members... To join and spoil their family the management of the country club should be kicked on the roads for doing this idiotic services.

[protected] Forwarded message[protected]
From: Aniyan Pillai <pillai.[protected]@yahoo.com>
Date: Fri, Nov 18, 2011 at 8:47 PM
Subject: Country Club India Ltd.
To: [protected]@gmail.com



Dear Sirs,
May I request you to kindly circulate the following in the group:
Dear World Malayali Friends,ref. FRAUD PEOPLE AND MISGUIDING OFFERS Country Club India Limited Resorts has cheated me giving false commitments while offering the club membership. Now, they are turning back from their commitments. They are a big ABUSE on the TRUST of people.
I am writing this complaint for "Public Awareness" and with an intention of stopping further persons falling prey to the totally fraud, irresponsible and cheat management of Country Club India Ltd.
Please read my review below before you think of putting your hard earned money to this company... ironically now they are planning to come up with some new methodology to attract new preys.. Please do not fall prey to any offers since these goons are in a look out for fresh victims.Kindly call me on [protected] if one wishes to know the whole story, and save your precious money and time from these cheats.During July 2011, I was approached by Mr. Ram, Executive Sales & Mktg. of Country Club, Yelahanka on the Bagalur Road near Delhi Public School. If I enroll as member before 19th July, 2011, I was offered a special rate as Rs. 80,000 for life time membership that include 10 grams gold, gift voucher worth Rs. 25,000 and 30 massage vouchers. I paid Rs. 80,000 in full on 19th July, 2011 and received the receipts. My membership card is not yet issued and 10 grams gold is not given – as their promise these should have been ready within a month. I have interacted with Mr. Ram and his colleague Mr. Sujith, to know the progress of the Membership Cards and the 10 grms of gold as promised at the time of joining. They are hesitant to answer my calls. Thus, months after months passes by. I now feel that I am trapped by the scoundrels.

Some of my friends also got trapped in to this like me.
They also want to write to all leading news papers and TV channels and get their grievance published there. I am writing this review to help other people who are falling into their trap everyday and also find a way to publish it to the whole country so that people avoid country club’s membership.

If you are still not sure there are lots of grievance websites (mouthshut.com or just search in google.com) where a number of people (who have been cheated by CCIL) have put their sad stories.

You can also go to http://www.thehindu.com/2006/11/28/stories/[protected].htm which is link to The Hindu Newspaper's official website, where police registered a case against Country Club Resorts.

This mail is a sincere effort to save people and their money from Frauds & Cheaters who are running this Country club and making money due to our unawareness & innocence.

Please (forward this mail ) or just inform to all our friends & colleagues in person who are next prey to CCIL and try to save them. You would get thousands of blessings & good wishes



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