Country Club India Complaints & Reviews

fromNiranjan Prasad <Niranjan.[protected]@keane.com>
[protected]@countryvacationsmail.com

[protected]@gmail.com

dateFri, Dec 14, 2007 at 4:20 PM
subjectGrievance about Complimentary Plot at Coconut Grove (Bangalore Outskirts)

hide details 12/14/07 Reply


Hi,
I would like to bring it to your kind attention that I took Country Club Life Membership in Hyderabad on May 13, 2004 with the membership # LM 7253.
One fine day I got a call for a meeting in Amrutha Castle, Hyderabad for some presentation by Country Vacations Team.
My wife and me went there and met Mr. Biju Mohan (Sales Department, Country Vacations) on March, 23, 2007.
Mr. Biju Mohan gave me an offer under MGM (Member Gets Member Scheme) to introduce my wife for purchasing a new VLM membership so that she would get a Plot in Bamboo Grove, Lonavala and I (Existing Member) would get a complimentary plot in the 7th Phase of Coconut Grove on Bangalore Tumkur Road as an introducer. I was also told that plot registration will happen in next three months time from the date of purchasing the membership.
I purchased the VLM Membership # DT21/0014 on March 23, 2007 in Hyderabad. (BLUE MEMBERSHIP UPGRADED TO RED WITH THE MEBERSHIP # DT25/129 IN GOA ON November 25, 2007).
I AM FOLLOWING UP WITH THE COUNTRY VACATIONS AND CUSTOMER CARE OFFICE, HYDERABAD ABOUT THE STATUS OF THE PLOTS REGISTRATION FOR BANGALORE AND LONAVALA BUT NO CLARITY TILL DATE.
MOST OF THE TIME I FELT INGNORED BY THE OFFICIALS… Mr. Rakesh, Mr. Ismail, Mr. Sarathi, Ms. Sumati & all.
I do call them on their cellphones earlier they were responding to my calls now my calls are being getting ignored.
Since, I live in Delhi and following up is not so easy, twice when I was in Hyderabad I visited both the offices in Himayatnagar and Amrutha Castle but no one had an answer.
I tried meeting Mr. Biju Mohan twice in Hyderabad office but he also avoided to meet up with me.
Please advice as what should I do and where to go???

Warm Regards,
Niranjan Prasad

I. prashant Kumar recevied a call on 14/03/2009 from vinay a sales executive for to collect the gift at country club, on sunday 15/03/2009. i gone thier with my brother and for to collect with family, i regularly purchase at big bazbazaar i get paid on draw i think i gone to collect with my borther, but Sales executive EMOP ccode )118 Sai [protected], and venu manager Sumaltha [protected] given explations about the product details and not given us time to think and paid the amount Rs 20000/- by HSBC card, and given temporary receipt NO: 022076. has intial amount . they promise me give plot at jangoan / wanaprthy,

i get attracted i will get plot of 300Sq yards, when you book on the spot only 116 members will get the plots they told, paid the amount by card, they not given time to think and contact friends and at time why because they already shunted for 3 hours continuesly.we get frusted with thier head ache shuntting and brain wash attitude, and offer's . with good culb membership of Master Life Memberhip for life time, and one WEEK vacations in the year, good party arrangements for 7 times in ayear for free. and with gift voucher of holiday NO 11626. get attracted me. paid by credit card balance by monday . ABN or HDFC OR SBI banks tie ups and balance by EMI's with out any interest for 36 0r 24 months .EMI's to credit card. but i am not able to catch point by not accepting the cheque when i was ready to give . Such a big company not accepting the cheque 's .they told me i get orginial receipt in one week and cards to home . till day no genunie receipt will come they told me i will get

On monday i gone to OFFice but in Vain on monday manger not avaliable, and tuesday i seen complient by CCS and get enquired, and but they not give porper answer, on thrus day i agian gone to office SALES executive disapper and Satuday i gone no body is thier in office .

I call up to manager Sumaltha but she not ready to clear my doubt, and about the news paper matters and again miss guiding me you pay the amount with in first of all then only we show the land site and papers of lands and after paying the amount no one can do any thing .

this is very bocus company, i think any congress political party people is thier behind this company that why this type of openly frauad is going but police and political party or any govt people not taking any actions tilldate .

if any one want to contact me call Phone : [protected] . My hard earned money has gone, customers must give a choice to be given to cancel membership . but no body is ready to give . PEOPLE OF HYDERABAD I REQUEST YOU NOT TO LOOK FOR FREE GIFTS ANY IN LIFE CAN'T GET FREE. WITH THIS IN MY LIFE I LEARNED A LESSON TO YOU ALSO. IF YOU CAN AFFORD THEN ONLY GO FOR BIG THNIKING OR DREAMS . TO FULLFILL IT KEEP DOING HARD WORK AND SINCERETY CAN WIN LAST. NOT ANYTHINK WHICH COMES FREE.

THANK YOU.
A.PRASHANT KUMAR.

I took Country Vacations membership on[protected]. I paid the full amount by Credit Card on same day. My membership no. is DTB00180 and the Receipt No. for the payment is 7160.
When I took this membership I was told that I will be getting a 33x33 sq. ft. plot, 5% cash back on the amount paid and my permanent membership cards within 30-45 days.
It has been more than two and half months now and I did not get anything, neither the plot nor the cash back and not even the permanent membership cards. Without the permanent cards, I can’t use any of the clubs or any of the facilities.
I have tried to contact the customer care guys many times in this regard, but they don’t take me seriously. Whenever I call them up, they say that I will get my membership cards within 2-3 days, but that has never happened. When I ask them about the plot and the cash back, they don’t say anything and cut the call. I have wasted lot of money and time to call up the good for nothing customer care guys.
When I took this membership, everybody was nice and good to me. Some manager named Hawama assisted me in filling up my forms and told me that her mobile no. is same for past 5 years as many customers contact her over mobile, so her number is never going to change. The next day itself she changed her no. Till date, I have never been able to talk to her. When I ask her colleagues who just sit next to her, they say they don’t know her no.


I am really tired of calling and wasting my money in calling the customer care guys. More than that I feel that I have a big amount of money for nothing. Country Club/Country Vacations is responsible for mental agony that I am going through presently. I want my money back from them with suitable interest.
Can somebody help me in that?

Hi,

We have purchased a holiday package with Country Club worth Rs 60, 000/- for five years, in November 2008, till date we have not received our membership cards and have not availed any of their facilities. CC executive do not respond on call, even after visiting their office several times there is no response. They have even cheated on the offers they have made during the deal.

Please suggest how can we get our money back. We have already under gone lot of mental agony because of this and we just wanted to get our hard earn money back. Please suggest for further

Regards
Piyush
[protected]/ [protected]

Hi

I would like to inform that my credit card has been used for country club member ship with out my notice and for up gradation also for 1, 35, 000.00 and 75, 000.00 this needs to be canceled, and i am giving call to custemer care to block my card from three mounts but i am getting the information that i have taken the request and it will be done like that they are telling but till nou it has not happened.

please consider my request and cancel the country club tranzation and send me the final bill.

Regards

Mohan raj V
[protected]

sir im faiyazahmed frm chennai i join country club some one and half year but i could not get my membership card my membership no is dt23/163 as a tailor i cant afford that much of money i already sent my complaints to kausar jabeen abt this matter she always says that i ve sent to customer care stil i cant get any reply frm them i ve been paid 27000/ amount in cash and cheque .i dont want to act as member i want my money back or any vacant land around chennai that wil be better for me . please do the needful to me . thanking you, yours faiyaz ahmed.

Despite my best efforts, no reply has been received in response to my following letter dated Jan. 7, 08.
[protected][protected][protected][protected]
January 7, 2008

The Country Club (India) Ltd.,
Old No. 86, New No. 112
Mount Road, Guindy
Chennai 600 032

Kind Attn: Mr. Pavan Kumar
Head of Operations


Dear Sir,

This has reference to your Hyderabad office letter no. CC/CB/105/FA/CBLM-14 dated 7th October 2005 (xerox copy enclosed).

I write to bring to your kind notice that I have been transferred from Gagal Cement Works (Himachal Pradesh) to Delhi Office and I, alongwith members of my family, have shifted to Delhi. My new address is given hereunder:

Daljeet Singh Ghai
Business Head - North
ACC Limited
82-84 Janpath (First Floor)
New Delhi 110 001

(Above address changed from April 08 as follows):

Daljeet Singh Ghai
Chief Executive - North
ACC Limited
414-421 Splendor Forum (Fourth Floor)
3 District Centre, Jasola
New Delhi 110 044
(Phone No.[protected]/3612)

I would request you to kindly transfer my membership (CBLM-14) to your Club in Delhi and also recommendation letter for the affiliated clubs at Delhi & Jaipur.

It may not be out of place to mention that I had written a letter to your Hyderabad address and I have been advised to write to you in this regard. Hence this request letter.

Thanking you,

Yours truly,

(D.S. GHAI)

Encls: As above

Dear Sir/Madam,
I have taken membership of country club at Ahmedabad in last Jun-July 2008.At that time I was talking to Mr. Imran Yaqub who was employee of club sales team. The membership scheme which he told me was:
1)member will be entitle for free stay of 2 nights and 3 days each year for next five years of any country club property by paying only tax amount of room tariff.
2) Member has to pay only 35000/-for life time membership once only.
3) Person can make emi of icici bank credit card of amount 1458/-on monthly basis up to next 24months in which break ups will be
5 x 1458 = 7290 as down payment
1 x 1458 = 1458 monthly emi for next 19 months.
Total amounts come to 34992 which will be taken as full payment of membership.
4) Member will be eligible for getting free magazine on monthly basis for life time from club.
5) Member will get free family pass of every events at club site for life time.
I Mr. Mittal Shah have taken this scheme granted and ready to apply for the membership on this scheme basis. But when I got membership letter from company it shows that your membership No. MILA-3704 and you are entitled for free holiday’s scheme only for next two years. When I found this fraud I went to Club's office at Ahmedabad C.G Road office, nobody was responding me properly. I wanted to see manager Mr. Paresh but peon and other staff says he is not in office’s can contact at our other office for any quiries.When I went there they show me my application forum which had hand written scheme on that by them later on after my signature and other formalities finished, "two years holidays scheme only."

I was shocked how one can write a scheme by pen on the application forum after all formalities finished and if the H.O. is getting forum like this why should not they have re confirmed that thing with me???
After a very hard work I finally got connected with manager Mr. Paresh yesterday evening on phone line but it was also very disappointed talking with him.
According him his employee Mr. Imran Yaqub has left the company and company is not liable for anything in this matter. If you wanted only five years holiday scheme you will not be eligible, so if you wish you submit your membership and will pay your full amount back by D.D. in next one month time.

Dear Sir I need your serious assistance in this matter.how can I get compensation for fraud happened with me and may be many more like my self. I am simply middle class person who wished to have membership of a good club on affordable prises, But I thick Country club is not required people like us that is why they are responding in this very important matter in such a way that we have done a mistake by choosing them as our happiness’ partner!!


Hope to get revert from yoy soon.

Thanking you, f292

Mittal Shah.
[protected]@gmail.com
+91 [protected].

I have been cheated by CCIL. They have offerd me 30x40 plots in tumkur and i got lured. Now i got the allotment but registration has not yet happened. I wanted to take my money back. They are always keeping me in a dark.I will be greatful if somone could help me to pursue this.

On May 9 two marketing agents, Vikram and Jesudas George, came to my apartment and gave a presentation of their membership offer. The offer was for membership plus the opportunity to invenst in land. The total cost of this package was 1 lakh 45 thousand. I told them I will have to think it over and discuss with family before making a decision. They said that is not a problem. Then came the beginning of my nightmare. They said that in order to block some plots for me they will have to create a temporary account for me. For this to happen they asked me to sign an application form and two receipts. They assured me that the receipts are to keep the application package ready in case I am interested in the membership. Then they asked for my credit card information. They said the credit card is needed for verification (here I assumed that they wanted to verify that I can pay the fees). They took information for two credit cards since he said he is not sure if Amex is accepted.

Then on May 12 Vikram called me to see if I am interested. I told him I am not interested. Then on May 19 when I checked my credit card account online there was a 1 lakh charge on one card and a 45 thousand charge on another. I then went to the Country club offices in Indranagar. After being directed from one office to another, I met a person by name Prabhu Venugopal. He said he was a team lead or something. He first pointed out that I made the mistake of giving my credit card information to his marketing agents. I accepted that this was a fault of mine to trust their marketing agents. Then he also pointed out that the forms I signed say that the money is non-refundable. Again I apologised for trusting the agents. Then I explained to him that they told me that they will not process my application unless I say yes. He said that this was common practice, which startled me a bit. He then started to give me a very convincing assurance that the money is mine and nobody has any right to it. He said they will return the money but he needs about 10 days time. After some more arguing I agreed to stay in touch with him and he promised to get the money back.

After that I am seldom able to reach him. When I try to call him on the number he gave he does not pick up. After 6 or 7 continuous tries somebody picks up and says he is in a meeting. I did manage to talk to him a couple of times and when I (angrily) enquired about the status he kept postponing by saying that the manager who has to sign the papers is not in town. I sent a half dozen emails none of which got responses. I sent a few more emails to the customer service email and again no responses. Finally one person recently told me with certainty that I will not get the money back unless somebody is willing to pay the full amount (1.45 lakhs). Only in this case they will transfer my membership and give me my money. After which I gave up and asked him if he can send me whatever is needed for the membership and the plots. He then told me that each plot will cost 15, 000 (for registration). Four such plots were promised to me when the agents visited me. And there is also a 3000 rupees yearly admistrative fees for membership although I bought a lifetime membership. This is where I am right now. I received one letter from them with a temporary card which has expired. I have not got any permanent membership card or details about the plots. When I last spoke to Prabhu he said he will get back in two days. This was a few months ago.

I called their office today again. A lady spoke and assured me that by today evening she will confirm my membership card status and plot allocation. It is 8:30 PM and my frustration has ended in this public cry for help.

hi,
i n my husband got a call from these Highland Holiday Homes PVT. Ltd (BAJAJ Group), that u won a gift. we went to this AJ International Hotel (Shivaji Nagar, Bangalore). Over there a guy named Shiekh was present, he told us that i[censored] take our H3 membership card u can use the facilities of Country Club once in a week free, but you have to pay for the Food n Drinks over there. We took the membership. When we contacted Country Club, over there they told us that only enterance is free n for the facilities we have to pay them.

These Highland Holiday Homes- BAJAJ Group is really a big fraud company. Now we want our money back, n they are not returning it...

I have paid a sum of Rs.125000/- three months back for the country club membership for which they promised me four sites...Till date i have received only one and that too after many follow ups...and i am still wiating for the remaining allotments letters...the executive (Mr.Balraj ) never picks up the call and whenver he does pick up gives all false promises...and his other colleagues supports the same...
As on date i was promised that the executive will come to the office with the allotment letter but to no avail...and neither he is responding on his phone calls...I have already started informing my colleagues not to go for country club membership as the executive like balraj who talks very sweetly at the time of collecting the money shows his true color after everything is being paid...Such executives should be sacked from the organisation which spoils the name of the company as well...People who read this i recommend never togo in for country club membership...

Complaints on "Country Club -Chennai, India"

Country Club-Chennai, India
Posted:[protected] by Raghupathy.A.G.
Discrepancy in commitments!

Complaint Rating:
It was committed on taking the membership Mr. Super Cool for INR 1, 32, 000.00 in Chennai India, that this membership is valid across all country clubs and their affiliated clubs across India. All facilities can be used 'Free of any costs' other than food and accommodation and plot of land which was said to be in Bangalore is blocked under my name.

Now after nearly 2 months of getting the membership I have still not got the allotment letter for the plot. And they people in Chennai is sending me only Mr Cool idneticy care instead of Mr. Super cool memrbership and the person who actually made me as memeber on Mr. Govardhan from Guindy Chennai office is avoiding talking to me through phone. So far i have not received my land allotment letter for my land at bangalore. I do not understand the reason behind it. He has appraoched several times to me in person and on phone for getting my membership but at present he is behaving slightly opposite. I request the concerned appropriate authorities to look into this matter immediately or else I will be forced to file a PIL in the Chennai high court, if i do not receive proper reply through letter for the inconveninece caused to me to this regard and the amount of mnetal tension i got through this deal. The people at guindy Chennai office is not all responding to my complains over phone and I feel cheated.

A.G.Raghupathy, membership No. T 6339 or Mr. Cool membership No. CNCLPR148.

Kindly make sure that everything ens up smoothly.

My cell No: [protected] in Chennai.
Dated March 10, 2008

I was offered a Millenium membership along with following offers

1. 5 years of vacation with option to take it as per my choice instead of 5 years back to back
2. No annual fees of 1800 - Only service tax.
3. A 30x40 site at tumkur
4. Access to Sarjapur and Mumbai Club
5. Cash discount of 5000
6. EMI of 1250 for 24 months on balance

On the first instance only 5 EMI's were deducted without my consent and notification. None of the above mentioned promises were fulfilled. The marketing department is not responding and gets rude.

The consumer care department says neither of these promises can be fulfilled nor the money can be refunded. On top of this they are asking for an additional 5000 which was given as discount.

Further more, the base reason to take the membership was the Sarjapur and Mumbai club which are not part of the scheme. And latest i have learnt is that the membership is limited to bangalore clubs only. If i access any of their facilities out side bangalore i have pay-up like a normal customer.

Not sure how to get my money back as there is no proof as of now on what they promised.

Any help here would be great.

I was approached by a country club executive about the new year offers where in they offer 2000+ sq ft land wit life time membership of their club and he promised me following :

1. Free pass to the new year event in Bangalore : (which I didn't receive when I called up they said its too far and I might not like to travel that far .
2. 7day-6 night free Stay and 2 way tickets to Goa- I receive one voucher for 3day 2 night stay with one way air ticket, when I call the no below no one responds.
3. Utility at moksh worth 50000/- I received a Moksh voucher with some validity date, not mention of the services that I can avail . When I call the no mentioned in the voucher no one responds.
4. I am yet to receive any details on the features offered for the membership.
5. A man drops in after 2 months and gives me an allotment letter for Phase VII (I was show the pahse IV layout and asked to choose my desired site at the time of taking membership and I had selected 2) and asks for 35000/- cheque for registration and maintenance, They also need My left thumb impression and photgraph. I tell him that I want to come personally for registration they say that all the customers are doing thru GPA and they cannot take me for registration. I refuse to pay and call up the executive who sold the membership he tells me that Phase VII is closer to Bangalore and Phase IV is away from the highway and all silly reasons and he talks rudely and disconnects the phone, since then he has not been responding to my call. I insisted on seeing the layout at my own cost , They refuse to show any layout whatsoever they promise.

When I request them for cancell the membership they say its not possible.

I request this forum members to help me get my money back. Please guide me how to approach the consumer forum in this case.

I was approached by a country club executive about the new year offers where in they offer 2000+ sq ft land wit life time membership of their club and he promised me following :

1. Free pass to the new year event in Bangalore : (which I didn't receive when I called up they said its too far and I might not like to travel that far .
2. 7day-6 night free Stay and 2 way tickets to Goa- I receive one voucher for 3day 2 night stay with one way air ticket, when I call the no below no one responds.
3. Utility at moksh worth 50000/- I received a Moksh voucher with some validity date, not mention of the services that I can avail . When I call the no mentioned in the voucher no one responds.
4. I am yet to receive any details on the features offered for the membership.
5. A man drops in after 2 months and gives me an allotment letter for Phase VII (I was show the pahse IV layout and asked to choose my desired site at the time of taking membership and I had selected 2) and asks for 35000/- cheque for registration and maintenance, They also need My left thumb impression and photgraph. I tell him that I want to come personally for registration they say that all the customers are doing thru GPA and they cannot take me for registration. I refuse to pay and call up the executive who sold the membership he tells me that Phase VII is closer to Bangalore and Phase IV is away from the highway and all silly reasons and he talks rudely and disconnects the phone, since then he has not been responding to my call. I insisted on seeing the layout at my own cost , They refuse to show any layout whatsoever they promise.

When I request them for cancell the membership they say its not possible.

I request this forum members to help me get my money back. Please guide me how to approach the consumer forum in this case.

Dear Sir/Madam,

I would like to bring to your attention few facts about my membership with Country Club.

Despite my hesitation to purchase being aware that I will not be using any facilities of the club, I was sold a membership (BLGCP7923) on a trial basis few years back . I was then assured that I could easily get a refund if I wished to discontinue the membership for not having been able to use it.
br...

Mail sent -
Date-16/01/08
Subject-Kindest Final request
To - [protected]@countryclubmail.com

Kindly take this as my final resort for solutions towards my loses incurred in getting into any kind of relationship with Country Club.
I signed my membership in 2007 July/Aug sometime. I was promised a great service, facilities, benefits and regular updates.
I paid using my Credit Card-ICICI.
Timeliness is one thing I was very particular about while signing up and stated clearly that do not commit any time if it is even difficult, give me last time and deliver and I am happy.
I was promised lots of things with 7 to 10 days deadline.
I received my Card/s after 20 days and since then NOTHING AT ALL.
I was leaving for Germany in Sep’07 and hence after 10 times request an executive was sent from Amrutha Estates to collect my Rs. 10,000 cheque so that I can atleast get my piece of land, which again was promised to be done within 7 days and the original Bill/receipt within 2 days.
I kept calling the executive/Customer Care/Amrutha Estates, (AE-Vidya[protected], AE-Devendra-[protected], [protected], [protected], [protected], CClub-[protected], [protected], [protected], [protected], CC-Ishak-[protected], CC-Suresh-[protected], CC-Executive-Karthik-[protected]-[protected])everybody from Germany but was always promised it would be done within next 2 days.
I was back in December ’07 and again contacted all and the same promises but no action.
Finaly one day on continues calls/requests I was informed by Priya/Vasukhi at Amrutha Estates that my cheque had bounced for which I told them to send the bounced cheque back and I would hand over the new cheque immediately. I would need to check with my Bank as to why the bounce as Rs.10,000 not being in my account is not possible. There anyways is never a call from CC/AE for anything and on my calls, 6 times an appointment was made that the executive would meet me and never that happened and finally Vasukhi again tells me that she has still not got the bounced cheque so could not send the executive and absolutely no coutisy/responsibility to call me up to inform that. Then she informed within 2 days she would collect the cheze and fix time again. I have been calling since then but no response. Now it is again almost 45 days and still no action.
Now, on front of my membership I just have a card that’s all, I do not know what all I am entitled to towards this membership which I can avail, events, news, offers, etc. Was planning to come to my Club for Christmas/New Year with my wife I kep calling all to give me some details in writing so that accordingly I can sit with my wife and finalize but no details at all.
There are lots more, on calling up the executive they say what Country Club we do not work there. Every 15 days the same mobile numbers says out of service, the Executives/CC people all talk VERY VERY Rudely, etc etc etc, the list of my Mental/Economical Distress caused by Country club can go on and on.
Respected Sir?madam, kindly think if the same would have happened with you at some place what would have been your situation/Action/Steps and revert.
Seriously telling, I have lost all my Trust and liking of the big name - Country Club.
I as gentleman look forward for a gentleman’s damage control/action.
Will all Respect and expectations.
Thanks & Regards,
Rajiv Dalmia
BLGCK414B
Mobile - [protected]

Contry club is the Six Sigma level cheeter's club in India. Immidiate action should have to be taken against it.

If I would have know about the complaintsboard.com 3 months earlier I would'nt be in the trash of country club.

It was committed on taking the membership Mr. Cool for INR 1,15,000.00 in Bangalore India, that this membership is valid across all country clubs and their affiliated clubs across India. All facilities can be used 'Free of any costs' other than food and accommodation. And plot of land which was said to be 'C9, Country Grove Phase XIV near Tumkur is blocked under my name then they told me they will be alloting land in Penukonda 2 sites. But so far they have not given me the allotment letter. And now they are demanding annual Maintanance charges of Rs.3000 yearly per site.

Now the marketing people who got in touch with me to sell the product are not traceable.

All the complimentary offers given at the time of selling the product like Airway tickets to Goa from Bangalore, Bhandipur Visit etc are tottaly false and cheating.

On calling the customer care there is no proper response.