It was committed on taking the membership Mr. Cool for INR 1,15,000.00 in Bangalore India, that this membership is valid across all country clubs and their affiliated clubs across India. All facilities can be used 'Free of any costs' other than food and accommodation. And plot of land which was said to be 'C9, Country Grove Phase XIV near Tumkur is blocked under my name then they told me they will be alloting land in Penukonda 2 sites. But so far they have not given me the allotment letter. And now they are demanding annual Maintanance charges of Rs.3000 yearly per site.
Now the marketing people who got in touch with me to sell the product are not traceable.
All the complimentary offers given at the time of selling the product like Airway tickets to Goa from Bangalore, Bhandipur Visit etc are tottaly false and cheating.
On calling the customer care there is no proper response.
Aug 13, 2020
Complaint marked as Resolved
@ If CCIL was a fraud company would it be registered in the BSE? Would it be in the Limca Book of World records?
CCIL has over 210 properties and Owns 54 Clubs, CCIL is a debt free company... No Bank Loans...
@Regards to the Complains to the Executives: All the complains that have come are from India, we have almost 25, 000 agents working and yes they tend to give fake promises to generate sales. Even Multinational Companies like: Reliance, Citi Bank, Vodaphone, Airtel etc have customer complaints and issues, once the Application is signed and submitted to the Customer care dept, they receive what package they have enrolled with. We have many types of Membership in India and it varies from state to state...
@Regards to the complains to the Holidays Packages: The booking has to be done prior to 30 days advance. We have one dept for booking holidays and if everyone wants to go on holidays next week and inform us this week... Do u think this would be possible? not at all... 30 days prior booking...confirmed accommodation...
@Regards to the complains to the Plot package: The Plot would be registered only when we receive the full payment of the membership and plot registration amount; hence if a member has taken instalment option for 2 years ... it is not possible to register the plot on his name until the payment is through.
@Regards to the Payment: We have several payment options, even if you have not paid your full membership fee, you can utilize our Health Clubs, food outlets...etc But once you are done with your payment, you will be able to avail your holidays, plot would be registered in your name etc. It’s a life time membership with one payment term, to be easy on the payment terms we offer Easy Instalments Plans but this doesn’t mean that you can be full fledged Member with paying an instalment of AED 6250 when the package is for Aed 35, 000.
n given 2 lakhs
i tried 3-4 times for booking ...but it was not avaliable ...
it is simply useless ...
i need my money back from them ...
please help me...