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Country Holidays Inn & Suites Complaints & Reviews

www.countryholidaysinnsuites.com
3.1
Updated: Oct 10, 2024
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443
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280
Good! Country Holidays Inn & Suites values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Country Holidays Inn & Suites step up their efforts to fully resolve all complaints 👍
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Country Holidays Inn & Suites reviews & complaints page 11

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N
nishit goyal
Jul 11, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
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Fraud Company- Not Refunding money

This is a big fraud company. They promised me in Feb they are going to refund my money within 60 working days. After 60 working days, they promised me a new date, and then again a new date, and so on. I have so many emails from them where they are just giving me a new date every time for a refund. The owners of this company are doing this intentionally.Their Legal advisor, owner of company and Customer care team has stopped responding to...
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Shanti Gautam
from Noida, Uttar Pradesh
Jul 10, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Fraud Company.

This fraud company is asking their people to post issues on this consumer complaint forum so they can mark them resolved and then increase their resolved count. Feeling pity for the employees of this company who is getting misguided by management and doing all these fraud practices,...
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R
Rajnish345
from MUZAFFARPUR, Bihar
Jul 10, 2022
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Booking Issue

Address: Noida

I had a query regarding booking. I reached customer care for the resolution but didn't get a proper response. Reservations is good but in case o[censored]rgency there's jo support. Kindly have a look into it....
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N
NikhilDeepahikha
from Delhi, Delhi
Jul 9, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
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Property by CHIS

Address: Noida

I have used first trip to manal in June and please find the feedback below.

1 Hotel has refused to give room to us as they didn't get the payment from chis, it was a drastic situation that I have never faced before.
2 Property was not cleaned at all, lots of dust and spiders was there in the room.
3 Service in this property was like hell, asked for one thing and staff forgot the call.
4 location was so...
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F
Fit 2 Fight
Jul 9, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
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Membership

Chis is a fraud.company... dont take their trip packages. I had a very bad experience with them. They tool 47000 as half payment and then covid comes. After covid, one of their customer care person called me and said your package is deactivated and asked me to pay 5000 for reactivation. I paid them 5000 for 6 months reactivation but in again they deactivated my account only after 5 months and asking for more money. When i refused, their customer...
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A
Abhinav9006
from Muzaffarpur, Bihar
Jul 9, 2022
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Pathetic service

They call you for taking membership and once you have taken they are not going to give you any service, I am not getting any booking even after a lot of email and call..service is very bad...
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D
Divya001
from Patna, Bihar
Jul 9, 2022
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Property availability issue

I have taken holiday membership for the company but when I asked them for a trip in Goa they said currently we have no options available......
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ajay022
from Delhi, Delhi
Jul 9, 2022
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Property Update issue

Address: Noida

Ad a members I want a clear view of listed properties but somehow it's not available on website or application. while having booking, we have go for email to the customer care then customer care to reservations. This is a long process we have to follow instead of doing just one click over the application. So kindly update your technical team for the same....
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U
Urmila1111
from Delhi, Delhi
Jul 8, 2022
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Holiday Package Issue

Address: Noida

I wanted to take the package deal of Chis. I had raised my query to Customer care but didn't get any response. Is this a right thing to not serving a client?

If not then contact me ASAP....
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M
Muskan876
from Meerut, Uttar Pradesh
Jul 8, 2022
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Property Enrollment

Address: Meerut

I have visited places but the property should be updated. New properties should be added. They took the price of 5 star but we are getting not that much good. I want to have great service and accommodation as the amount given to them. Kindly do it or this will be an issue....
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Urmila1111
from Delhi, Delhi
Jul 8, 2022
Jul 8, 2022
This thread was updated on Jul 8, 2022
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Holiday Packages Deals

Address: Noida Sector 66

CHIS ko aone members k alawa v packages dene chahiye. Members ko fayda milta hai fir other public ko v deni chahiye. I enquired about the same but I didn't get any response. The reservation team denied about the packages so they should arrange some process for the same. As everyone can't go for membership.
Take care of this concern....
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A
Anil12122
from Noida, Uttar Pradesh
Jul 8, 2022
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Upgradation in Reservation Support

Address: Noida

Dear CHIS,

I am a member since 2019. Maine kafi kuchh use kiya hai. Kafi property me visit kiya stay kiya. But somehow mujhe reservation me Kahi na Kahi dikkat aati hai. Most of the time Maine issues face kiye Hain. App se booking ki issue aati hai. Wo v resolve kro aap.
This is humble request....
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V
Vivek780
from Jaipur, Rajasthan
Jul 8, 2022
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App Is not working

Address: Shadara

For the booking we have to face many issues. For the last time I had put my query for the same. But I didn't get any response. The booking is always going through emails why not through app.

Kindly update this so that we can use it effectively....
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A
ajay022
from Delhi, Delhi
Jul 8, 2022
Jul 8, 2022
This thread was updated on Jul 8, 2022
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Property availability in UK

Address: Taj Highway, Ghaziabad

I am a happy member of CHIS since 2020 but in case of property availability in UK this time. I am facing a little issue. Last time in Shimla you took the property. I had a great time in Shimla with the staffs and services. Kindly look into this concern and update me as soon as possible. It will be a great help as it will benefit me as a membership holder....
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Sumit0022
from Noida, Uttar Pradesh
Jul 8, 2022
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Availability of property in UK

Address: Noida

Dear CHIS,
I have raised my query regarding Property in UK. But we didn't receive update as per the guidelines.
As per our request to bring up the property in Shimla. You did very well and brought that one. This time as well. Kindly go for the property in UK. It'll be very helpful....
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N
nishit goyal
Jul 7, 2022
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Fraud Company- Not refunding money which they promised 6 months back

This is a big fraud company.They promised me in Feb they are going to refund my money within 60 working days. After 60 working days, they promised me a new date, and then again a new date, and so on. I have so many emails from them where they are just giving me a new date every time for a refund. The owners of this company are doing this intentionally.Soon i will start legal proceedings against them. Don't fall into the trap if they promised...
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P
Prince Mediratta
from Delhi, Delhi
Jul 6, 2022
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False Commitments

We Took The Membership Plan On May 2022. It’s With Utmost Dissatisfaction And Frustration I Am Writing This. Mr Manish / Miss Muskan And Mr Khurshid Which Was Sales Manager At CHIS Noida Forced Us To Avail The Services. A Whole Lot Of T&C Are Put Before Us On Both Voucher And Membership Nights Which At The Time Of Selling Were Never Mentioned. At The Timing Of Selling They Assured Us That We Don't Have To Pay A Single Penny And About AMC/ASF...
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K
Kiran Khanna123
Jul 2, 2022
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Worst service ever

Address: COUNTRY HOLIDAY INN & SUITS, NOIDA

The service of this company is very pathetic, They give false promises and vouchers they provide are totally fake. These vouchers are just to attract you to buy membership. You will not be able to redeem these vouchers at all as they have put lot of clauses. And if you are lucky enough to redeem these vouchers which is 1 % chance, you will only get 10% of the value, like say hotel accommodation first they will provide you location which you...
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Prince Mediratta
from Delhi, Delhi
Jun 28, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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False Commitments

We Took The Membership Plan On May 2022. It’s With Utmost Dissatisfaction And Frustration I Am Writing This. Mr Manish / Miss Muskan And Mr Khurshid Which Was Sales Manager At CHIS Noida Forced Us To Avail The Services. A Whole Lot Of T&C Are Put Before Us On Both Voucher And Membership Nights Which At The Time Of Selling Were Never Mentioned. At The Timing Of Selling They Assured Us That We Don't Have To Pay A Single Penny And About AMC/ASF...
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A
Abil Kurishinkal
Jun 28, 2022
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Booking response delayed

Address: Gate 5, 306 MT TRISSUL, PATHWAYS WORLD SCHOOL ARAVALI, Badshapur-Teekli Road, Aravali Retreat

Dear CHIS team,
I have attempted to make booking though email for booking a property, i recieved response quoting below in 18th June.

"Dear Member,
Greetings from Country Holidays Inn & Suites !!!

Kindly allow us some time we will get back to you after checking the availability.

I have not had any response to this for an other 11 days...till today...
I reached out to customer...
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