Country Holidays Inn & Suites Complaints & Reviews

I have made the full payment on 13th July and still the flight ticket is not shared with me...till now they were giving all kind of excuses for the delay..and but now their representative Mr Mohit Sehgal and his team has stopped responding all together...I want my tickets without any delay now

Email id :[protected]@gmail.com
Mobile: [protected]...

I purchased membership in October 2021, i am still regretting why i went to that place on that day and get trapped in their vicious cycle of luring customers with their fake promises, fake resolutions .
When asking to book the hotels which is displayed under their properties list they said following hotel is not in our contacts now or we hadn't renewed the contract so just tell me why the hell you putting that in your brochures front...

Hello team,

On 16/07/2022, we made payment of 105000/- to the Country Holidays Inn & Suites, for advance payment towards booking of Holiday package service.

Till 28/07/2022, we have not received any satisfaction call towards our concern related to membership plans. The issue happens because, after receiving the payment, the lady over phone explains different benefits apart from what we were explained over table...

This is a fraud company and looting hard earned money of people. Lot of promises are made at the time of offering membership but not fulfilled. Fake properties are shown on the website but when we request in one of them, the company will say this property is not available due to some internal issues. Then you will be offered a property at distance location from the city, you are requesting. There is no clause in agreement for advance payment...

My complaint is against Country holidays inn and suites private limited. I have made the request for refund to them in march, 2021 also but again i was manipulated and promised that i will get all the bookings from future and so the refund could not be made. But since my first booking request till now i have really suffered a lot mentally. CHIS really harass people mentally deeply.

I paid Rs. 80, 000 on 12th September, 2020...

This is my second compaint in a period of two months. Fraud company with fake promises who is just forging people's money. Whenever you go for booking they have all the excuses for not giving you a booking. Firstly they don't consider booking a month or 2 months prior and when you raise a request close to the planned dates they don't have availability leading to messing up all the plans. At the time of taking membership they claim a lots...

My membership ID is 779508. I have paid Rs 1, 00, 000 for membership in 2019. Due to covid we couldn't avail membership till 2021. Then we used 6 nights 7 days in year 2021. The booking is very hassle. There are many email exchanges to do one booking.
In July 2022 I have paid 3 year A.M.C and trying to book Ambrosio portico or regenta which are CHIS associated in haridwar. But they are saying due to internal issues, they can't book...

Pro doing frauds with customer. Eery member of the CHIS team is a fraudster. First they will call you in a radisson hotel in lajpat nagar. This is the location where their fraud game begins. once you enter they will give you the booklet where they will show there 5 & 4 stars hotel located at evry location all over India. Then they will provide you a scheme for 10 years, 5 years and last 3 years where they will provide you a complementary...

I have taken CHISS memberships of Rs 70000 with additional amount for 7500 AMC charges for 5 year plan. They offer me 16k as flight tickets for validity of 1 year but due to covid i was not able to use them. Now everytime I ask for reservation they Rply that " this property is not active due to contractual issue" should we plan our holiday according to CHISS date and their active location? Attaches some of mail screenshot...I have many more......

I have taken CHISS memberships of Rs 70000 with additional amount for 7500 AMC charges for 5 year plan. They offer me 16k as flight tickets for validity of 1 year but due to covid i was not able to use them. Now everytime I ask for reservation they Rply that " this property is not active due to contractual issue" should we plan our holiday according to CHISS date and their active location? Attaches some of mail screenshot...I have many more...

They have taken my money. Have refused to provide services each and every time. I have their mails and whatsapp msg. I have paid AMC amount also. Now i don't want to use such type of fake committed services. I want my refund amount. Other wise i am going to complain on consumer forum and ministry of tourism. I will tag all mails and msg on their official Twitter account...

We bought package in 2018.
in 2022 for the first time we used package.. they gave us their own property in shimla, but that was too far from shimla.
only hotel, nothing around to explore, no wifi, no regulator with fan, no elevators.
while giving package they told us they will provide room worth 3k-4k in 3 star or 4 star property.
they will provide property far from city.
we bought this package so we can...

Despite the fact that I am a CHIS member and have already paid the AMC for the following three years, they won't give me a reservation for one night in a hotel in Gurgaon. something I find difficult to comprehend. Reason they have provided is that they have internal issues and location is closed.

I've had a lot of problems making reservations in the past as well.

1. They will provide 1 or 2 list of available...

Purchased their package of domestic tours in October 2021 and i already had paid 110000
And now when i am booking my complementary holiday package of goa for 3N/4D they are showing me options which are only 3 star and when I ask them to book Mayfair hotel they saying the same exact story of agreement renewal, i tried to book three times and they hadn't listed Mayfair hotel as their active property instead of which they are giving me...

This is a big fraud company. They promised me in Feb they are going to refund my money within 60 working days. After 60 working days, they promised me a new date, and then again a new date, and so on. I have so many emails from them where they are just giving me a new date every time for a refund. The owners of this company are doing this intentionally.Their Legal advisor, owner of company and Customer care team has stopped responding to...

This fraud company is asking their people to post issues on this consumer complaint forum so they can mark them resolved and then increase their resolved count. Feeling pity for the employees of this company who is getting misguided by management and doing all these fraud practices,...

I had a query regarding booking. I reached customer care for the resolution but didn't get a proper response. Reservations is good but in case o[censored]rgency there's jo support. Kindly have a look into it....

I have used first trip to manal in June and please find the feedback below.

1 Hotel has refused to give room to us as they didn't get the payment from chis, it was a drastic situation that I have never faced before.
2 Property was not cleaned at all, lots of dust and spiders was there in the room.
3 Service in this property was like hell, asked for one thing and staff forgot the call.
4 location was so...

Chis is a fraud.company... dont take their trip packages. I had a very bad experience with them. They tool 47000 as half payment and then covid comes. After covid, one of their customer care person called me and said your package is deactivated and asked me to pay 5000 for reactivation. I paid them 5000 for 6 months reactivation but in again they deactivated my account only after 5 months and asking for more money. When i refused, their customer...

They call you for taking membership and once you have taken they are not going to give you any service, I am not getting any booking even after a lot of email and call..service is very bad...