Country Holidays Inn & Suites Complaints & Reviews

Its being 3 year m facing so many issues with this company i paid for membership and I apply manty times but only one time avail the services,

I complained abt to chis company they verbally said on phone will resolve but no they didnt infact they behaved very rudly..

PLease help us if you can.. Thaks

This is inform that chis executives behaved very rude i will not tolerate this kind of behavior and i dont want any kind of membership from this company refund my membership
Its around one year till date you people didnt resolve my query moreover executives such as Mr Abdul, Miss Muskan, Miss Akanksha all of them behaved poorly prior now after so much discussion and mail Miss kirandeep approach and try to solve the matter but again...

Its being one year m facing so many issues with this company i paid for membership still didnt avail any services just bcz of their foolishness once they provide trail service but just not satisfactory bcz they provide me hotel just 1 km away from my home moreover they provide single single bedroom instead of couple bedroom after discussing with them they provide me room after 2-3 days such harassing phase was.
I complained abt to chis company they verbally said on phone will resolve but no they didnt infact they behaved very rudly and in illerate language
Kindly into this matter i’m facing too much

We are extremely unsatisfied with the way the company has progressed as we were promised that this company will be covering almost all the destinations in India and abroad under CHIS within few months of our payment but still almost all destinations are under internal exchange not associated .

Last year we travelled to Bali, Prague, vienna, Budapest, Pattaya and Bangkok but we could not opt for your services as none of the...

I am Dhananjay Kumar purchased a membership of CHIS in 7th April 2022 in Vivanta Taj Dwarka Sector-21 New Delhi.

Sales person Mr Kayyum Khan, Mr.Abdul and Miss Hema they all given wrong commitments to me in hotel and i have paid 77000/- Rupees at a same time and signed agreement which i have not read that time and they told me nothing in this agreement just formalities of this company please sign here.Even they not provide...

Internet is filled with complaints against this company.
They have fooled their customers.
Firstly they don't have rooms available and if they have rooms its not on the dates we want. They promised they have many locations available before membership but now they say only 4-5 are available. They had taken more than 1 lakh till now. They have fake images on their website . The real properties are not good. They are not easy to contact, they don;t pick phone easily .
I want my money back

It's been more than two years, I took the membership. At the time of taking membership, they verbally communicated many benefits, and we may book any hotel anywhere anytime. But, till then they never gave us a booking. They gave us an excuse of no property at our preferred destination due to Covid. They don’t have properties across locations which is again shocking.

Besides, we cannot plan in advance any vacation as they book hotels 25-30 days in advance only, if I have to book my flight and am not sure of the hotel whether I will get the desired property I end up booking a hotel on my own directly which again so frustrating. Also, one of their representative Kamesh took money from us and did not give to the company for booking and we shared the screenshot to the company customer care executive but they also could not give me any update and told me that my money could not be refunded.

I want my total amount to be refunded including amount paid for membership for three years and amount paid to Kamesh.

My membership card number is-1006615.
I signed the agreement in delhi for CHIS and at the venue all the wrong commitments given to me.
1. They said i can book as many rooms and it will be deducted from my membership nights which later on told me that i can only avail room.
2. They said i can book the room 72 prior intimation and it will book guaranteed booked and later only reservation team straight away said no rooms...

Service is very pathetic. Not giving booking after so many mail conversation. Everytime adding conditions.

They are making hitch in every booking and all mails. Locations.. amount...extra bed...etc...
Promised 5 star service but hardly it's 4 star.

I want my booking amount back.

We are trying to book holiday packages as per our membership plans, but cannot book since our membership pre and post pandemic. None of the contact numbers provided are responding. Really getting frustrated.

We extended our membership by paying additional amount whuch was confirmed by your mail dated oct 2020.But it is also not reflecting in our membership dashboard.
Please clarify .
We hope that we are not getting scammed.

I have paid money for hotel booking but I have not been given hotel booking voucher.My flight is tomorrow at 6 am but in the absence of hotel booking it is not possible to travel.
Moreover very less time is left, We have to reach Delhi from Agra.I am highly pained.Phone calls are not received by the company.
CHIS is highly unethical, unprofessional and looting innocent people.

I was given a complimentary stay for Maldives with my 10 years membership plan which I bought on 9th January in Rs 2 lakh 15000 Rs.
For complimentary stay booking in Maldives I was charged Rs 6000 for breakfast and Rs 29500 for air tickets.Which I paid online.
After several mails and phone calls I have been given air tickets of tomorrow'6 am flight which is useless if hotel booking voucher is not provided.
We can not go ...I am highly dissatisfied with the services of CHIS.It is Fraud and looting customers.

We purchased a membership of CHIS in October 2021. At that time company gave us a complimentary stay at Maldives and flight ticket coupons worth rs 30, 000. But when we tried to book flights, they always said there is a server problem, or server is under maintenance. And they spend whole 4-5 months with those silly reasons. Then we tried to booking for Goa. But the staff was so rude and careless. Thed didnt receive our calls, we tried to...

Kalpana Gupta
Membership ID of CHIS AKP779577

I recently became a member of chis so thougth of booking internatinal flight tickes through them. I have also made the payment but they haven't sent the tickets till now. Its been 5 days since the payment has been made. They do not even receive the calls. After 2 days its my departure date but Im not even sure that these people would be sending the tickets or not. They do not even agree to cancel the membership after giving such bad experience right at the starting and not even picking up calls. Even when you call at customer care they say that the related person is busy in a meeting and he will you back. Its been 3-4 days and im hearing the same reason but I never get a call back. Is this how the services are supposed to be. As the payment has been made please provide me with the tickets.

Sir my name is akash giri before I worked in country inn Hotel bhiwadi, Rajasthan in 2015.

As per the subject I am requesting miss das (HR) for approve my banking details in pf account. She promise me to do this within 7 days but still she didn't do.
Even she don't reply to my messages.
It's not good for your ex employees. M belong to a very poor family. This small amount can be help to my family.
But don't know why she is not understanding the problems of ex employee who is poor.
Feeling very sad.
I request please tell her to approve my banking details.
They are rich maybe that's why they are not understanding the problems of poor people.

Even they have to understand that what is the situation is going on during this Pendamic.
M not begging, m just requesting for my amount. Whoever reading this please it's my humble request plz forward this to country inn suites, bhiwadi Rajasthan.

CHIS customer experience is very pathetic.
Whenever we have to go on holidays I start chasing them 30 days back for first two weeks they don’t respond, then they give some hotels which are available online at just 2-3000/night and have a very poor reviews.
They hardly pick up their customer care phone numbers and hardly reply to the emails.
Every time we have to burn our heart and souls to book holidays and some how if we manage to get the stay the experience of property is very bad.
It seems we are left with two option either dime a suit to get refund or refuse our standard of holiday experience and keep begging the highly unprofessional & unethical employees of CHIS every year…
Taking their membership was the worst decision in holiday’s spending so far..
Can someone show us the way to get out of this painful situation??

This is fraud company they are cheaters at time of package he make fake promise now he is not responding any call and customer care no is always offf i called 40 times but not worked
plz my humble request to you plz refund my amout

Recently I had contact with CC team about the shimla Property. But there was no availability as per the huge demand of holidays there.
I have visited many places with CHIS. It's a nice experience but this time. I'm hurted.

Kindly resolve this ASAP.

I had a querry and I reached CHIS executives for the same that I need to spend holidays in hill stations like Shimla, Manali. The availability is not available for a long time due high demand in the location.

I need an urgent discussion over the same.

Thanks