Country Holidays Inn & Suites Complaints & Reviews

One more complaint I want to file. The response that we get is not up to the mark. We get the mail response in next day. It should be a promy responsive team.
Make it upgraded....

Dear Team,
I am a member since 2020. My membership ID is CHISAPK985424. As per the advice I can the booking in Tree Houses. But the booking team denied as per the availibility. I want the booking in Kerala in Tree House.
If not available now. Kindly make it available in the next month.

Its very important....

I got the mail from Consumer Compalint's side that my complaint has been forwarded. But I got no response from the sales team or team. I called the sales person as well but they advised to contact the customer care....

The call I got yesterday was not well discussed. I got the call someone from CHIS. She asked me for the experience in pror trips. The call was good but instead of calling for the booking in africa they called me for feedback. This is not the way.

CHIS Team Kindly update your client status for better communication.

Thanks...

I am a member of CHIS since 2019. My membership ID is CHISDLSA758695. I took several trips around the world. This time my father wants to visit Africa. I called the booking team and they denied as there's no property there. Kindly confirm me the same. make it possible for the travelers to visit such hot destinations as well.

This is a serious issue. kindly have a look and revert back ASAP....

I am member of CHIS since 2017. I a 30 years premium member. I got booking in domestic for many times. But This time I want my holiday in Africa but due to some issues the properties are not available.
I request CHIS to bring back better properties in Africa as it's very beautiful place.

Kindly respond on the same. As soon as possible....

I have contacted many times but no response till now. Kindly Have a look to this concern and updàte me back....

Hi Team,

I had made a payment of Rs. 5000 as token money for membership plan, subject to getting written offer confirmation and satisfaction with regards to the agreement.

The screen shot of payment is attached. Your sales representative has promised that it will get refunded if I am not availing the plan. Screenshot attached for your reference.

The agreement has not been executed. Hence request...

Need refund for 80k INR which i deposited in 2018 and have got no services from the team despite of multiple discussions....

I have taken membership of CHIS in 2019 and paid 1. 5 lakh to the company. From last several months there has been no response from company on any of the contact details provided them on website. I have tried several times their call centre numbers but it seems that they are absconding. They cheated several consumers like this and ran away with money......

I am also the Victim in Deal "CHISBOLAKP1006459".

The deal was 180000 for 10 years and 90 days with nil Annual maintenance charges

At the time of the deal we have discussed that I cannot give more than 5000 per month and will start from June 2022, that time Kyum and Abdul (sales Person) said that EMI will start from may 2022 we will request your Credit Card merchants to make 3 years EMI but they have not done...

Myself deepak sharma & anju sharma (Wife) has purchased country holiday inn & suites membership chisbh773927 in 80000/-. 31-mar-2018.
We have paid all amounts during inception by mutually agreed terms & condition that we can utilize all 6 nights with 6 family /1night each.

It's totally failure of commitment by chis representative.
I have taken this membership for entertaining & refreshing in holidays but the scene...

Hi Team, I have filed a complaint against Country Holidays Inn and Suites few months back around forgery and cheating.

I received a call to resolve the issue from the Noida team and they assured over the call that they will wave-off AMC to help resolve the issue. I was okay with that but they didn't agree to write that over the mail and forced me to resolve the ticket first before they can action on this.

I...

I need to suggest one thing that in between the holiday and after the holiday. There should be a feedback call fro the team so that to keep in touch with us and also help us in queries.
Kindly revert back ASAP. I'm trying the call but it's not reachable....

Hello Team CHIS,
I had one more concern that. Why don't I get reminders for booking whenever I miss the booking. I request you to out something like this in the app that it automatically allows to get the reminder of booking whenever missed to book it in a year.

Kindly revert back ASAP....

I have faced multiple issues in using the app. As the app doesn't allow to book and request for booking. On a daily or weekly basis there's nothing new in the app. No notification, no upgradation. Kindly make it possible for the users and make it user friendly....

On Saturday and sundays, it's not possible for a working family to go on at long way trip. We thought to have clubbing facilities from CHIS for the members. The clubs should be in Local destination. Like in Noida, Delhi, Gurgaon etc. So that we can have a good and refreshing time at the venue. I contacted you for this earlier as well but got no response. The call was not available. Kindly work over it and respond....

I am a member of CHIS. My membership ID is CHISDLSA765495. I have taken 6 holiday trips till now.

But at the time of booking we face many issues like calling again amd again, mailing several times.
I just wanted to suggest you one thing that can we initiate booking through whatsapp?

This is a kind of technical support for ease in bookings. Kindly have a look to this concern and update me as soon as possible....

Dear CHIS,
I am having a good relationship with the team for years. I have put the query as well in past years. My membership ID is CHISDEL745930.

Most of the time I with my family couldn't go for a holiday trip on weekends. As the upcoming days are going to be busy. So keeping all that in mind I would like to suggest to open clubbing facilities for your members. I would love if you'll work over this and update me...

I am a member of CHIS. My membership ID is CHISDL772191. I have bought this membership with a premium amount as a VIP experience. But in between 3 years during the blackout dares, I didn't get the booking which is not a good thing.

I would like to request CHIS to make availability of properties and rooms for VIP Members. As this will be a positive side for everyone.
Hoping for a good response....