Country Holidays Inn & Suites Complaints & Reviews

This is to bring your kind attention that I have been miss-sold by your sales executive wherein your agreement says something different and your executive has mislead us in all ways. Due to which we didn’t find this membership convenient to us hence would request you to cancel this and give me my money back! They guys have invited us for a very short duration and then didn’t gave us time to read the documents and told us that whatever...

It's been 5month and company has not taken steps to refund our money despite informing them in acknowledgement call about the fake promises done by their sales representative Manish Kumar & Junior Sales representative Gaurav Rajput.
While signing agreement Manish Kumar & Gaurav Rajput also promised us that they take good care of customer but see attached screenshot of WhatsApp chat.
They don't even reply.

Not...

I'm trying to take booking from that company from last 1 year, but they are denying every time due renew process all the time. In that way, 2.5 years are passed when I purchased the offer but Till no i could not take benefit. Those people dont pick calls...

Company is not able to fulfill its commitment not a single time even after giving in writing on mail. It's being 6 month on 2nd April and my money Rs.1.5 lakh got stuck.
It is pathetic.

My financial decisions got badly affected and my commitments to others got ruined....

I purchased their package of domestic tours in October 2021 and i already had paid 110000
And now when i am booking my complementary holiday package of goa for 3N/4D they are showing me options which are only 3 star and when I ask them to book Mayfair hotel they saying the same exact story of agreement renewal, i tried to book three times and they hadn't listed Mayfair hotel as their active property instead of which they are giving...

When we were joining with them they told us they are having all properties and are located at different places. There app shows all paces and properties but at the time of booking only reply we get is there is internal issue and the property and location for vacation is not available.
They are literally fraud. Our hard earned money got wasted in getting associated with them. I won't recommend it to anyone.
False claims false...

I didnt resolve my complain still but its been showing resolved. so again i am opening my same complain for third time

With very disappointment I would like to convey that as per discussion and on insisting by with Mr Sagar on a phone call, we went to Noida office 3rd time in a month by taking leave from my job on a loss of Rs 2000/- per day. There faced a complete harassment of approximately 2 hrs listening so many allegations...

ON 25-Dec-2019
i bought membership worth 1.65 lakh and due to some pesonal issue we are not able to reponse after purchase and now they are not picking up the call and no call back has been made i need to cancel my membership.
i need my money back return
Membership Owner : Ajay Kumar Kansal...

At the tome of selling of membership, the company shows list of many hotels associated with CHIS but the fact is they do not own any property and has a very limited or no association with hotels and resorts. When you raise request for booking of holidays, they will make every possible efforts for not providing services....

This company has kept similar name of a five star hotel chain Country Inn and Suites and making fool to the customer by taking hefty amount for membership for providing services. After that, they will not provide any service at all....

With due respect, I Deepak Singh, want to draw your kind attention that i have opted CHIS 777976 membership on July 2019.Almost 3 year passed but still I m unable to get good services which was mentioned in the beginning with me.Now company does not provide booking within stipulated time and pretended so much with false commitment.They showed so many properties in CHIS mobile app but actually no such property connected with CHIS.whenever...

My CHIS ID is CHISDLSA77414, I bought this membership on may 5 2018 and paid Rs.80000 for membership. I want to cancel my membership as you are not providing the service you promised. I want my Hard earned money back. At the time of sale Mr. shoib shown me on CHIS website and app such vast collaboration with big hotels but in truth CHIS does not had half of the collaboration. At the time of booking CHIS provides you some other option which...

In continuation of my earlier grievance, it is to mention that CHIS have no intention to give satisfactory services to their customers. They will call customers, give many/unlimited offers, then take payment and in the last, they will get your sign on agreement, which is one sided and clearly indicate that they have no intention to provide services and money is non refundable, thereby trapping the customers. Thereafter, whenever you raised...

Hi Team,

I have already logged a compliant against the hotel and mentioned my concerns in detail in same compliant (still open). I want to highlight that due to ongoing concerns for 4 years, we have requested them to return our original amount and team clearly denied to help on the same.

We feel cheated, suffered, and lost big sum of money which we earned through years of hard work. We want to proceed legally...

Respected sir
since the day i joined with chis(CHISAKP780164) none of booking is given different excuses is only thing that i bought from you. properties shown in your app have never been available . When I asked for mussorrie there are five locations according to you but what i got services issue there pls go for other location. i connected with you so that i can go to a place of my wish not yours sir. you promised to give...

Company is a big fraud and all the employees are liar including owner Vishal Roy and general manager Rahul Arora. They are here to looted the customer. They are not here to provide service. All are cheaters....

My Name is XXXXXXXXXXX. I had received a phone call from CHIS representative in April’2021 and they had informed me that we are lucky winners of CHIS and invited me along with my family (wife and daughter) in Hotel Raddison Blu at Kaushambi, Ghaziabad on 10.04.2021. Accordingly, we had attended that event of the Company i.e. CHIS, wherein we were welcomed by the sales representative of CHIS, Sh. Vijay Chauhan and Sh. Rikendra Kumar. After...

Company is constantly denying to handover the post dated cheque as promised on 05.02.2022. All they are trying to pressurize me to resolve all complaints with out handling over the said cheque. All are big liar and fraud....

When i purchased the CHIS membership, executive committed provide stay in THE LALIT, HYATT, RADISSON etc. But when i am sending mail to CHIS they are saying the properties not available. If you cant provide then why are you doing false commitments. I am an employee of a reputed government organization and this kind of dissatisfaction to me cant be expected from your end. kindly resolve
mail ss attached here with :...

Company has denied to refund despite written agreement done on 20.11.2021. All are big fraud and liar....