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Country Holidays Inn & Suites Complaints & Reviews

3.2
Last updated Sep 27, 2023
Complaints 680
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OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Country Holidays Inn & Suites reviews & complaints page 14

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A
amit gahlotttt
Feb 22, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mr akib (7011305347) for harassments, cheating and deception

Respected sir
since the day i joined with chis(CHISAKP780164) none of booking is given different excuses is only thing that i bought from you. properties shown in your app have never been available . When I asked for mussorrie there are five locations according to you but what i got services issue there pls go for other location. i connected with you so that i can go to a place of my wish not yours sir. you promised to give...
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Ravi0883
from Delhi, Delhi
Feb 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company is a big fraud and all the employees are liar including owner Vishal Roy and general manager Rahul Arora. They are here to looted the customer. They are not here to provide service. All are cheaters.
Feb 22, 2022
Complaint marked as Resolved 
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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    A
    arod286
    from Ghaziabad, Uttar Pradesh
    Feb 18, 2022
    Apr 5, 2022
    This thread was updated on Apr 5, 2022
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    False promises, managed fraud and not providing promised services after taking full payment as well as advance AMC

    Address:3rd Floor, A-Block, A-37, Sector-63, Noida, Gautam Budh Nagar, Uttar Pradesh, India – 201301

    My Name is XXXXXXXXXXX. I had received a phone call from CHIS representative in April’2021 and they had informed me that we are lucky winners of CHIS and invited me along with my family (wife and daughter) in Hotel Raddison Blu at Kaushambi, Ghaziabad on 10.04.2021. Accordingly, we had attended that event of the Company i.e. CHIS, wherein we were welcomed by the sales representative of CHIS, Sh. Vijay Chauhan and Sh. Rikendra Kumar. After...
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    Ravi0883
    from Delhi, Delhi
    Feb 17, 2022
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Address:A Block Sector 63 Noida

    Company is constantly denying to handover the post dated cheque as promised on 05.02.2022. All they are trying to pressurize me to resolve all complaints with out handling over the said cheque. All are big liar and fraud.
    Feb 22, 2022
    Complaint marked as Resolved 
    Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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      Gunjan Khungar
      Feb 17, 2022
      Mar 19, 2022
      This thread was updated on Mar 19, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      When i purchased the CHIS membership, executive committed provide stay in THE LALIT, HYATT, RADISSON etc. But when i am sending mail to CHIS they are saying the properties not available. If you cant provide then why are you doing false commitments. I am an employee of a reputed government organization and this kind of dissatisfaction to me cant be expected from your end. kindly resolve
      mail ss attached here with :
      Mar 12, 2022
      Complaint marked as Resolved 
      Customer care resolved the issue.thanks chis
      Country Holidays Inn & Suites customer support has been notified about the posted complaint.
      Hello I am also facing problem with CHIS, they are constantly checking giving excuses, now i have decided to sue them in to court, kindly contact me too on WA [protected]
      Dr S Aggarwal

      Regards
      Sumit
      LuckyBadola's reply, Apr 1, 2022
      Im also being harassed by the said company. They are professional in looting our hard earn money, I am also planning to take help from honourable courts as no option left now. Kindly contact me on- eight four four seven seven six two three one two.
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        Ravi0883
        from Delhi, Delhi
        Feb 15, 2022
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Company has denied to refund despite written agreement done on 20.11.2021. All are big fraud and liar.
        Feb 22, 2022
        Complaint marked as Resolved 
        Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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          Ravi0883
          from Delhi, Delhi
          Feb 15, 2022
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          All you all not here to resolve the problem. All you are a big liar. You are here not to provide service only motto is cheating customer and nothing else.
          Feb 22, 2022
          Complaint marked as Resolved 
          Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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            djanuj
            Feb 14, 2022
            Feb 15, 2022
            This thread was updated on Feb 15, 2022
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            They sold me membership and fake promises with me and scam 90, 000 to me please help me my number is [protected] they give me membership on march 2020 till now they didn't give me any services and all complimentary packages now i want refund
            Country Holidays Inn & Suites customer support has been notified about the posted complaint.
            Kindly Share your membership id so that the needful could be done accordingly.
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              Ravi0883
              from Delhi, Delhi
              Feb 14, 2022
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Address:OBS Tower Block A Sector 63 Noida

              Not willing to refund despite a written agreement on 20.11.2020. Company has promised that I got my refund with 45 working days (6 working days in a week) but company is not willing to refund. All are big liar. false promises fake people.
              Feb 22, 2022
              Complaint marked as Resolved 
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                nishit goyal
                Feb 12, 2022
                Feb 12, 2022
                This thread was updated on Feb 12, 2022
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Address:Dehradun

                CHIS team has sold me membership with false promise.Just after payment they told us lot of hidden terms and conditions.On the spot we asked for refund and their team agreed to pay us refund and even confirm it over email and we have audio + video recording for same.Even after written promise they are delaying with process to initiate refund.I need some urgent action regarding this
                Feb 21, 2022
                Complaint marked as Resolved 
                Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                This is the written proof they have given us on the spot of payment to refund back money.We have audio and video recoding for same too,

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                  Ravi0883
                  from Delhi, Delhi
                  Feb 12, 2022
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Only fake promises made by all the employees. Never kept their promises made by them.
                  Feb 22, 2022
                  Complaint marked as Resolved 
                  Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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                    V
                    vishal.mbm2004
                    from NOIDA, Uttar Pradesh
                    Feb 12, 2022
                    Mar 11, 2022
                    This thread was updated on Mar 11, 2022
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Pathetic service & False Promise

                    I have been following up with your team for many weeks now requesting refund of my amount- 80k. The reason for this request is as follows::

                    1. Not getting the property even at core location of New Delhi( near NDLS) and there are only remote locations available which are far fetched for my work and makes my package useless.

                    2. Most of the offered properties online prices are less than what is requested as part...
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                    Ravi0883
                    from Delhi, Delhi
                    Feb 11, 2022
                    Mar 19, 2022
                    This thread was updated on Mar 19, 2022
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:Sector 63 Noida

                    Fake people fake promises. Only harrased customers.
                    Feb 22, 2022
                    Complaint marked as Resolved 
                    Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                    I am also being harassed by CHIS,

                    We should unit, I am working in ministry, if few people can join me we can resolve or even we can do anything.

                    Already in contact with so many officers.

                    WA me on [protected].

                    Dr Sumit Aggarwal
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                      Ravi0883
                      from Delhi, Delhi
                      Feb 11, 2022
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Company has agreed to issued a post dated cheque on 05.02.2022 but it seems that they are not willing to hand over the cheque as promised.
                      Feb 21, 2022
                      Complaint marked as Resolved 
                      Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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                        rajaghosh
                        from Jamshedpur, Jharkhand
                        Feb 10, 2022
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Money Refund

                        Address:3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nagar, Noida, 201301.

                        Dear Sir,

                        Myself Amit Ghosh lives in Jamshedpur, I have received a call from CHIS end regarding to attend promotional event in hotel The Alcore Jamshedpur on 1.10.2021, In that event I made to understand of some budget tour packages,

                        In which I have select 70days in 10years package, for this I have to pay Rs 168000 after discount to get this benefits from trusted organization like CHIS, and I paid Rs 10000...
                        +9 photos
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                        Vonquella Sparks
                        Feb 7, 2022
                        Feb 8, 2022
                        This thread was updated on Feb 8, 2022
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                        Address:W188N11020 Maple Rd Germantown, WI 53022 United States

                        I checked in to my room on Friday night 02/04/2022 on Saturday morning 02/05/2022 I left for the day with my boyfriend who got sick and ended up in emergency room I did not return to hotel Saturday evening or Sunday on Monday I call hotel to see if I can come and retrieve items left behind only to find out that hotel staff are saying they did not find anything in my room. How do the items I left in my room just disappear? Staff was very rude and disrespectful refused to fully investigate my missing items saying that if staff says they didn’t see them they didn’t see them. The previous person that originally answered said that there was not weekend staff available for her to speak to and. Nothing in the lost in found. How can one person say no one is there for her to ask and another person say that the weekend people said they didn’t see it? How do items disappear from a room?
                        Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                        Kindly be advised that you have posted for a wrong company here..please do it for the correct company.
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                          Rishabh05
                          from Delhi, Delhi
                          Feb 5, 2022
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          See what Company replies to Sbi bank in chargeback dispute
                          There sales representative showed us paradise island pictures in laptop and lure us to take there membership.
                          Now see what they're saying about it.
                          Hats off to the company.
                          Don't worry everything will be in social media and in YouTube.
                          So that other people won't fall in trap of your fake commitments. If someone still want to trust them. Pls see attachments.
                          +1 photos
                          Apr 23, 2022
                          Complaint marked as Resolved 
                          The disputes have been settled amicably.
                          Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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                            Ravi0883
                            from Delhi, Delhi
                            Feb 3, 2022
                            Feb 4, 2022
                            This thread was updated on Feb 4, 2022
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            All are big fraud and lair. They even kept their words even they don't care about agreement done by them. Still they are not willing to refund as promised on 20.11.2021 (as mentioned in agreement that I will get my refund within 45 working days).
                            +3 photos
                            Feb 15, 2022
                            Complaint marked as Resolved 
                            Despite promises to hand over the cheque on 05.02.2022, they have denied to refund.
                            Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                            Chis people are ### and big fraudsters they are only polite when they require CUSTOMERs after that they are not bother to resolve my queries
                            I am trying to reach them mANY TIMEs but you people are not responding i want cancellation they people are fraudsters.
                            They people said will change your membership first you said try the membership we tried but we were not satisfied from your services.
                            I discussed the matter with Mr Abdul and Ms Akanksha already try to solve my matter. Otherwise we will take legal action against your people we already have their audio recordings, photos etc
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                              Ravi0883
                              from Delhi, Delhi
                              Feb 3, 2022
                              Feb 4, 2022
                              This thread was updated on Feb 4, 2022
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Address:Sector 63 Noida

                              Company(Shri Rahul Arora, General Manager) has promised me on 20.11.2021 that I will get my refund within 45 working days. They have done agreement also for the same. But till date they have not refund my amount. Customer has only given assurances. I want my refund with interest immediately. Company should also provide penalties for giving mental trauma.
                              Feb 15, 2022
                              Complaint marked as Resolved 
                              Despite promises to hand over the cheque on 05.02.2022, they have denied to refund.
                              Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                              Chis people are ### and big fraudsters they are only polite when they require CUSTOMERs after that they are not bother to resolve my queries
                              I am trying to reach them mANY TIMEs but you people are not responding i want cancellation they people are fraudsters.
                              They people said will change your membership first you said try the membership we tried but we were not satisfied from your services.
                              I discussed the matter with Mr Abdul and Ms Akanksha already try to solve my matter. Otherwise we will take legal action against your people we already have their audio recordings, photos etc
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                                Devinder Gupta 151220
                                from Delhi, Delhi
                                Feb 1, 2022
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Address:3rd Floor, A- Block, A-37 Sector 63 Noida-201301 (U.P) India

                                I purchased CHIS membership on the date Sep 14, 2021, Membership no. - CHISDLSA780271. I paid 48, 000. I fell for the false promises that were discussed at the time of purchase of membership.
                                Now I want to discontinue my services and refund my money.
                                Feb 15, 2022
                                Complaint marked as Resolved 
                                Now resolved as per pail received from country holiday inn on 12th Feb 2022. Dear Member, Greetings of the Day! This is to inform you that as we discussed over the call your membership tenure is for 5 years, but as per your request we are decreasing it in 2 years. The total amount that you have paid already is Rs 48, 000/- as per 2 year tenure membership amount with this you have 6N/7D in your nights and you need to pay AMC 8000+gst every year till your membership. Your Membership is valid till 2023. Thanks & Regards Customer Care Team Country Holidays Inn & Suites Pvt. Ltd. 3rd Floor, A- block, A-37 Sector 63 Noida - 201301( U.P) India Toll Free no- 0120-4994070 / 18001033808 Mobile : +91-9818883778 Landline; 0120-4080971/70 Email:[email protected] Website: www.countryholidaysinnsuites.com Monday-Saturday Email Received after 6 will be responded on next working Day
                                Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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