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Country Holidays Inn & Suites Complaints & Reviews

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Last updated Feb 6, 2024
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Country Holidays Inn & Suites Phone Numbers

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1800 103 3808
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Country Holidays Inn & Suites Head Office Address

OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Country Holidays Inn & Suites reviews & complaints page 19

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G
Gunjan Khungar
Oct 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reservation not provided as committed

Address:H NO 103 TEKRI CIRCLE UDAIPUR

Sir/Mam,

CHIS executive committed us to provide reservation at Hyatt, The Lalit, Raddison property but after emailing the reservation they are sending me 3rd class properties.
This is not the way to serve your customers if you are selling the membership in such a big price.

I am reputed govt employee and if your services are not good then i will never suggest anyone to buy your membership.
contact...
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Vipin-123
Oct 4, 2021
May 8, 2022
This thread was updated on May 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Commitment not being followed

Dear CHIS team

I am very sad and really disturbed to stuck my 3 lakh rupees in your membership.
I was told and promised that except very expensive property I can be offered any property in any place in India and selected foreign destination which are on CHIs list. But now you are offering bad properties and claiming that the registered property this is the only option. Infact from that also you deny the property choosenbr...
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MKhanna1985
Sep 30, 2021
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Country Holidays Inn & Suites Biggest Scam

I opened a complaint against CHIS on August 14, 2021. Marked it resolved after getting call from CHIS customer care team and GM Customer relationship (Mr. Rahul Arora).They both had assured better services in future.Trusting their words, I marked that complaint as resolved.

Now, I am reopening my complaint as they have again started refusing reservation. I asked them to book hotel for 2 nights for mid October and gave them...
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MKhanna1985
Sep 30, 2021
May 8, 2022
This thread was updated on May 8, 2022
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Country Holidays Inn & Suites Biggest Scam

I opened a complaint against CHIS on August 14, 2021. Marked it resolved after getting call from CHIS customer care team and GM Customer relationship (Mr. Rahul Arora).They both had assured better services in future.Trusting their words, I marked that complaint as resolved.

Now, I am reopening my complaint as they have again started refusing reservation. I asked them to book hotel for 2 nights for mid October and gave them...
+5 photos
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C
Sep 25, 2021
May 8, 2022
This thread was updated on May 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated and absconding

Website:chis

I have taken membership of CHIS in 2019 and paid 1.5 lakh to the company. From last several months there has been no response from company on any of the contact details provided them on website. I have tried several times their call centre numbers but it seems that they are absconding. They cheated several consumers like this and ran away with money. I request legal and police action on this company who has cheated many consumers and will...
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Sanjeevkumarr
from Delhi, Delhi
Sep 25, 2021
Jan 20, 2023
This thread was updated on Jan 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False promise of Interest Free EMI

Address:3rd Floor, Block A, A-37, Sector 63, Noida, PIN Code - 201301 ( U.P).

I received a call from a representative of CHIS and they called me to Hotel Vivanta, Dwarka on 21st March, 2021 for presentation of Holiday package and free vouchers. I visited the venue and 2 representatives of CHIS (Mr. Ajay Rajput and Mr. Shivam) offered me a 5 year Holiday Package for Rs. 90, 000 and they also asked me to pay the amount by 24 interest free EMIs. Subsequently, they deducted Rs. 90.000/- from my Credit Card and then I received...
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Deepak pacco
from Jaipur, Rajasthan
Sep 20, 2021
Oct 27, 2021
This thread was updated on Oct 27, 2021
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Money refund

Address:Kalka delhi

I am also facing same problem.like some other members.i deposited 131000 rs.for 10 year membership.no response.please help me I want my money back.thanks...
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Sunilmbbs308
from Alwar, Rajasthan
Sep 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For booking of hotels

I have purchased country Holiday inn and suites membership in 2019...their executive showed me hotel of Maldives and underwater hotels.they showed me 5 star properties on their laptop .so I purchased their membership after paying 1.5 lakh. Once I purchased the same, I got to know their was only 1-2 5 star properties only with them and no underwater hotel.
I booked hotel for rishikesh they give me only 3 star properties .I asked to...
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Vermank001
Sep 15, 2021
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Forceful membership and cards swapped without consent

Address:Noida UP

Stop #fooling and #cheating people.

I visited their Country Holidays webinar/office in Vivanta sector 21 Dwarka to know about their membership plans on 30th Jan basis their invite. People there e.g. Shivam, Ajay and Mohit Saini explained me the plan and then converted 205000/- into EMIs and took 10000 as down payment without my consent to their pathetic membership. When they brought me the agreement and I read it completely,...
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Salini S
Sep 15, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
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CHIS is not willing to cancel my membership and refund the amount in this corona situation

Address:Delhi

I took a membership of 10 tears and paid around 60000. Soon after I took my membership, corona issue raises and whole world was almost into lockdown. Also I faced some financial crisis and so unable to pay the remaining amount. So I requested CHIS to cancel my membership and refund the amount back as I haven’t availed any of their services or facilities. But every time when I contacted customer care, they are not at all willing to cancel...
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Sourav_75692444
Sep 10, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHIS fraud company - fake promises

I am a member with CHIS and have paid 1.50 lakhs and have been paying annual maintenance fee. They had made promises of booking in 4-5 star category hotels.

However, when i enquired to book a stay for 5-6 nights, they mentioned they only have 3-4 active properties across the country (india).

and the hotels suggested by them are 1-2 star only- which are priced at INR[protected] per night on makemytrip
br...
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sanjeet_25
Sep 2, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Membership 10 years

Address:R 64 Second Floor , West Patel Nagar

I purchased this membership in April 2020 and paid 155000 for 10 years of domestic and international package and soon after the purchase there was a lockdown and I was unable to use my membership and there was a mishap in the family and I informed the concerned person to cancel my membership but he refused to do so and told me to use it and i[censored]nsatisfied I will process the refund. Inspite of many calls and msg they simply refuse to refund....
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Santosh Sahu6515
Sep 1, 2021
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Fraud Company

On Saturday (28.08.2021) at 4:33 PM I received a call from [protected] regarding gift voucher as my number is selected through Mahindra Car company, In this regard she said to visit with your spouse at Piccadilly Hotel Center Complex, Shivaji Marg, Janakpuri, New Delhi-110058, In this regard, we visited the same address and met Mr. Rajesh Kumar Venue Manager & Mr. Manish Kumar Take over Manager, they advised me to purchase their holiday package...
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Santosh Sahu6515
Sep 1, 2021
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Fraud Company

On Saturday (28.08.2021) at 4:33 PM I received a call from [protected] regarding gift voucher as my number is selected through Mahindra Car company, In this regard she said to visit with your spouse at Piccadilly Hotel Center Complex, Shivaji Marg, Janakpuri, New Delhi-110058, In this regard, we visited the same address and met Mr. Rajesh Kumar Venue Manager & Mr. Manish Kumar Take over Manager, they advised me to purchase their holiday package...
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Shiwani Thakur Pranav
Sep 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Membership charges were not told, I want 100% refund.

Address:M-202, Parkwood Glade, sector -116, Pin Code: 140307

I bought CHIS membership of 105000 for 5 years, the team didi tell us the benefits but not the hidden charges, I got welcome call, they say you have 8000 + gst charges very year even you don't avail the benefits. If i knew they will charge us 50% of total amount as maintenance charges in 5 years i would never bought this service. This is a scam. I have not used any benefits neither got the User ID yet . I want my 100% amount back.
br...
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Latika Saurabh Gupta
Aug 31, 2021
Aug 26, 2022
This thread was updated on Aug 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAKE promises and NO SERVICES

Address:Noida, India

FRAUD ALERT!!! They don't deserve any ratings. Initially they will make big promises about their tie up with 3-5 star hotels but later will not deliver. They continue to advertise using Mayfair Goa, Hyatt Gurgaon, etc pictures but upon asking for bookings there, they will tell you they have contract renewal issues. I took up their membership in august 2018, and except for 3 complimentary offers and 1 trip to Goa have not been able to avail...
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manish.iit06
Aug 30, 2021
Oct 30, 2021
This thread was updated on Oct 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Holiday tour plan

I have bought their plan by giving 1.5 lakh rupees.
They promised to give 4-5 star hotel worth 8-10k.
Whenever I ask for booking they don't have any good property available.
Most of time they don't even respond or book.
The company Just looted me.
I have chain of mail with 50 times i have asked to resolve my query but they don't care at all.
I am in talk Delhi based lawyer to file a case against them....
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gnsahu555
Aug 29, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitment, Request for refund membership fees

After views your customer complaint, I want to cancel my membership
CHISDEL779375. Kindly refund the monay at the earliest....
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sauravnagpal
Aug 20, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

This

Address:flat 504 tower 11 chd avenue 71, sector 71

Bfkckkc...
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VipinU
Aug 20, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
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Running a fraud by charging membership money without having properties available

Address:Noida

These guys are promising for multiple properties at different different locations in India and abroad on their website. But once I paid the AMC amount and requested them to provide the desired property, They thoroughly rejected it and said that they don't have any property listed on their website and for now only having total two substandard properties at all (Mukteshwar and Jim Corbett). When I asked them to provide the property o. My desired...
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