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Country Holidays Inn & Suites Complaints & Reviews

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Last updated Apr 30, 2024
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OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Country Holidays Inn & Suites reviews & complaints page 20

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G
gnsahu555
Aug 29, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitment, Request for refund membership fees

After views your customer complaint, I want to cancel my membership
CHISDEL779375. Kindly refund the monay at the earliest....
+4 photos
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sauravnagpal
Aug 20, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

This

Address:flat 504 tower 11 chd avenue 71, sector 71

Bfkckkc...
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VipinU
Aug 20, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
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Running a fraud by charging membership money without having properties available

Address:Noida

These guys are promising for multiple properties at different different locations in India and abroad on their website. But once I paid the AMC amount and requested them to provide the desired property, They thoroughly rejected it and said that they don't have any property listed on their website and for now only having total two substandard properties at all (Mukteshwar and Jim Corbett). When I asked them to provide the property o. My desired...
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M
MKhanna1985
Aug 14, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer service

Took a 10yr domestic/international plan from CHIS in 2019. Since starting faced issues with booking and wanted to cancel my membership but they refuse to cancel and just convered it into 5 yr domestic plan.

After that also several times faced issue with reservation as reservation team provide pathetic customer service.From past 4-5 months they are refusing reservation on the listed properties on their app and website and provide...
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M
Aug 14, 2021
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Pathetic customer service

I have purchased a 5 yr domestic plan for amount around 85000 and also paid additional 2 yr AMC (around 8000). Since starting of my membership, I am facing lot of issues in doing booking through them but from last 6 months, they are not even able to provide any service at all.

Sales team made false promises.Reservation team provide worst customer service and higher management is not even bother to listen to customer grievances.br...
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M
Mverma2025
Aug 10, 2021
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Alluring the customers to buy fraud memberships

Address:Chamber no. 2025, District Courts Ludhiana

After a long awaited mailings with Country Holidays Inn and Suites i am writing this complaint. They trap the customers with various offers. I paid an amount of Rs150, 000/- through credit card in installments, on Nov 2017. I have to fight every time to get the location and the hotel of my choice. None of the hotel was the standard they showed on the slides.
Now from the last three months i am mailing for reservation in Himachal and...
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Y
YASHISH SONI
Aug 9, 2021
Sep 3, 2021
This thread was updated on Sep 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake company

We all are robbed kindly make group of people and we look forward to this fake company my wattsapp number is [protected] Yashish soni My Membersgnumber is CHISOMRTK6460...
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Rohitpali
Aug 8, 2021
May 8, 2022
This thread was updated on May 8, 2022
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Cheap Property being offered

Address:Noida

We paid 1.50 lakhs rupees for 90 nights. That means 1667 rs / night. This is the lump sump money oaid to them couple of year back. On top of that they charge approx Rs 8000 per year for 6 nights. That also make rs 1334/night . So in total they charge rs 3000/night for a so called 4 star property. They on their app and site show reputed brands chain of hotel whose tarriff is for sure more than 3000/, night. When you send them request for booking...
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R
Rashie123
Aug 7, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exploiting customers

This company is just exploiting the consumers. They called me and said you won 3 vouchers of various brands and called me at their place and wasted my 3 hours and in last they gave me the discount voucher of Rs.100 and on call we are distributing free vouchers worth Rs.10000 the employee with whom i had words on call said our company don’t deal in discount vouchers but actually they gave me the discount vouchers of rs 100...
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Deepu09
Aug 6, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake promises by sales person

Address:Building no.37, sector 63, block -A, noida

Dear Sir,

I would like to request for the cancellation of my membership from the CHIS. I want to cancel the membership due to fake promises with us.
Mr. Sumit and Mr. Mohd. Javed following point describe us at the time :-

1. Membership amount deducted from my credit card 60, 000/- and sales person promise me to they will convert this amount in 36 emi but they aren't. nobody responds about this matter.br...
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A
Arunashu
Aug 3, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
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Poor service and false promise

Hi,

I paid for 5 yr domestic membership plan to this company on 30th Jan'21. Due to Corona, the sales person (Mr. Narayan) committed me to extend the membership and plan I would not be able to avail them due to current covid conditions, also he said if I would not be satisfied with the services of the company then I can take the refund of the money I paid after 15 k deduction. It is also mentioned on the company portal. Sales...
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M
Monu_1987
from Surajgarh, Rajasthan
Jul 27, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response of Booking request of 10 year membership

Country in Holiday in are frauds, cheaters, at the time of making members they greed us of beautiful locations, resorts and best service & facilities. But after taking their membership by payment such a huge amount of more than 250000 they behave like we are stranger to them. They don't take our calls, not provide booking to any locations and not even response to our e- mails. They make fake promises .They will never provide you any booking...
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S. Kirtiman
Jul 27, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour, unresponsiveness

Address:MGF Mall , Gurgaon

I am trying to do a booking with them and I have been trying to reach out their different numbers. All their numbers are either not working or not picked by anyone more than once.

They charged closed to 1.5 lacs till date and couldn't provide services even worth 20000.

I have done only couple of bookings with them but each time is same story....
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S
Sshashankgupta
Jul 19, 2021
Apr 4, 2024
This thread was updated on Apr 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake commitments

Dear CHIS Team
Why won't you cancel my membership? your sales person lied to me that I have converted the emi for 24 months, whose chage will be only 12000/- And I adjust this 12000/-rupees in the membership.
Actual membership charge is[protected]=103000/-sales person Mr Narayan Singh given me this membership in 103000/-
And tell me EMI converted and told me that you have received a call from your side bank .br...
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Sshashankgupta
Jul 16, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Want cancel my membership

Address:Delhi

Dear team my name Shashank Gupta.
I need to cancel my membership and want to refund my amount . I have not use any benefits yet.
I have to return all your vouchers given by you.
My membership number is CHISDLSA780120
Thanks Regards

Shashank Gupta
Mobile [protected]...
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rahulbarkh
Jul 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake promises

Address:Delhi

This is absolutely disgusting and appalling, ever since I took the membership I have struggled with each query/ booking.

Either the dates are not there or your contract is expired, why were those big heavy fake promises made at the time of purchase....
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DHEERAJ PODDAR
from Gokarna, Karnataka
Jul 9, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service denial & doing fraud completely - refund my money

Address:Nodia
Website:www.countryholidaysinnsuites.com

Hi,

First of all, talking about the justified reason, I am talking about the cancellation on grounds of DENIAL OF SERVICES from your end. Now answer to this point are in the below instances that you and your team did with me:
First of all, you are talking about the agreement, let me clear to you that I have accepted the welcome call from your company on terms a and condition that was given to me by your branch office...
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bharat.joshi
from Delhi, Delhi
Jul 6, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
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Membership Scheme

Address:NOIDA, UP

I purchased their holiday membership in jan 2020 by investing 1.5 lac rupees and could not avail the holiday due to pandemic. Now the co. Is closed no one is picking up the call. The hotels they are showing in their website are denying any tie up with such company. Please beware of these fraudesters.
Bharat sharma
delhi...
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V
Veer48
Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Violation of contract

Address:Country Holidays Inn & Suites Pvt. Ltd. 3rd Floor , A- block,A-37 Sector 63 Noida - 201301( U.P) India

Me and my wife were lured into their false promises, in dec 2019

They will first invite you in the name of free vouchers to their hotel where they will show you some excellent properties n destinations and influence you
If you are smart enough not to fall into their trap, they will keep pressing you to have further offers and keep offering you some bogus offers till you fall for it
Once you will show some interest...
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Saurabhshilpi
Jun 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the services and fraud promise done by CHRIS

Address:Elite homz society Flat no B-702, sector 77 Noida -201301

I purchased 10 yr package on Nov 2018 and I paid 125000 after that the services of this company are very poor no response from customer care and also not response from Noida branch phone no...I need my money back asap and every year employees are changed and told the negative reason of the company...
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