CPP Group India Complaints & Reviews

I had given the request for cpp membership cancellation and reversal of money through the credit card agency of the bank where i have my account before the due date for deduction only.
But still, the amount of 2199 was got deducted from my account on 02/02/2020. I can't afford the money for these plans. So please cancel my membership this year only and refund my money as early as possible.

Membership id ia8700150br...

Hi,

I called multiple times to cancel my subscription and even i emailed also but no one is listening.

And on 10th feb 2020, rs 1699.00 got deducted from my account without notice, i told multiple times that i don't want to renew this plan.

But you people are not listing why..???

I think first of all you people are doing fraud.

I just want to my money back and don't...

Sir,
I have registered a claim request under my membership, id:-im2849879 and the claim srn:- f[protected] on 10th january 2020 via calling cpp india. As per their directions i repaired my damaged mobile from the service center which costed me 15k rupees approximately. Then i visited bajaj finserv office in kottayam, kerala for submitting the documents. A executive named vaisakh was in charge for the mobile insurance, so i handed over...

I have made a claim request against my membership id:- im2849879 on 10th jan. 2020 and sent all the said documents to cop via bajaj finserv representative in kottayam office. After the receiving documents by cpp, i received another e-mail on 28th jan. Stating that "statement of incident is incorrect, so to resend the said document" and again i have sent the said statement of incident through the same courier service (Dtdc) and on 1st feb...

Today on 11th Feb, I received an mail from CPP stating the purchase of CPP card protection.

The welcome kit had all my personal details & it was mentioned that a FEE has to be done. It seems that it is a internal collaboration from ICICI - see below.

Fee – Means the total amount as agreed by Us with the ICICI to provide Service to You as part the ICICI Packaged Product.

1) First, I contacted...

I am subramanian. My cpp membership number ia8790790. I don't want any cpp membership. So i cancel my membership plan before 30 days period start date 24.01.2020.08.02.2020 saturday evening i spoke to customer care spoke with someone i told clearly cancel my cpp membership and refund of my amount. He told me cancellation process started immediately and your refund in seven days in your account. But till now no sms or email sent me your cancellation...

My card protection membership no is ia6454839.
The renewal date of this plan is on[protected]. I didn't want any kind of cpp plans. So i am not interested to continue this service. So could you please do the needful for canceling this service.
As per your policy please cancel it immediately.
The reference no for canceling is[protected]
Regards
Manikada n...

Sir,
I ve an active card protection plan wth member id: ia3802026
The renewal dt of this plan is on[protected]. I am nt interested to continue this service. So could you pls do the needful for canceling this service. Pls, cancel my subscription for this policy membership frm 2day itself as i ve already clsd my credit card a/c
Membershipno. Ia3802026...

I purchased a samsung smartphone model: sm-a750fzddins on finance through bajaj finance limited. Bajaj's executives suggest me to purchase a smartphone protection plan woth 2574/-. Which will cover my smartphone against any physical/liquid damage for 1 year.

Few months later my smartphones was damaged accidentally while travelling, after which is visited at store & contacted same bajaj's executive, he provide me contact no....

I have been charged around 1599/- for a credit card protection plan. One day some one called me and told I am calling form SBI, and said you have to buy this plan with your credit card, but when I denied she started forcing me to buy this. That this is compulsary. She was saying when I will transfer the CALL TO my senior you have to say 'YES', when she transfered the call I told No. Again she started forcing say Yes sir. I simply...

I ramujagir choudhary from mumbai writing this letter in order to cancel my membership because i have never registrated or approved for this service. I bought a smartphone using my bajaj finserv card on emi. I was shocked by seeing an extra emi of rs.1699/- from cpp group india for wallet care plus. Without any otp and verification.
This cpp india is fraud i was shocked by this treatment how can sombody just charge any amount from...

Case is approved with amount 8999 at dated 19/08/2019 vasant saidas jadhav police no im2306870 mobile no [protected] clame id 4028812 dear team please provieded below fonesafe holder customer name vasant saidas jadhav poly no im 2306870 mob [protected] claim no 4028812
Request resoulation massege details date 19/9/2019 plz take furthur action...

CPP Wallet Care Plus service not working, CPP India Wallet Care Plus give to me the welcome letter they give some links service i try to use but thats not working, i am not use any single serivce from cpp, i Lost my atm card, after that i trying to use but they give temporary user name passward try do loging that not working, i Lost my atm card, they given temporary user name and passward not working, i just apply on new atm card in the bank,...

Sir
I call your toll free number and tell them to cancel my cpp. But i didn't get any confirmation from you. They even didn't tell me when i get refund.
Also your representative forces me buy plan when i was in traveling that's why I said yes. Honesty i didn't want any kind of cpp plans. So call and cancel it. Right now i got mail from you i activated my membership. So can't understand what is it. I want cancel my membership...

Like bollywood movie "omg" they are rejects my mobile claim one silly reason. They are asking job sheet number but service center not providing that. When i asked about that to bajaj agent he says "rules are changed now". Bajaj and cpp and vivo no one solve my problem. As a lower middle class person i suffered by them. And now i want complaint against cop, bajaj, vivo. I send my damaged mobile to cpp they can check what happened to my mobile...

This is pertaining to he claim sent to CPP of an online bank fraud happened. I have sent all the required documents asked by CPP through mail and courier as well. Intimated about the same to them on mail but I never get a revert. From last one week I am trying to explain the same to the customer care that I have shared the courier details with them on mail and need an acknowledgement for the same. I got the following responses every time...

I bought the platinum policy from the company online and the company charged my credit card twice for the premium amount - rs. 2799/- with the transactions happening on 2 different dates.

Raised the concern with the company over emails / calls but no response.

Pathetic customer service.

Would strongly advice against buying service of the company. The company which defrauds the customer itself...

Hi,

I have submitted the required physical documents mentioned in the mail. However as few documents were not sufficient, i have resubmitted the docs again as requested. But still when i called the customer care and checked i have to share the documents again as it is pending for verification (Please note the documents which are mentioned over call has been already shared).
I dont understansd, how many time should i...

Dear sir/madam,

I have recieved complete details about the plan you have sentto me. It does not suit my requirements. Hence i request you to cancel my subscription for this policy my details are as given below

Membership no. Ia8054164 premium
Validity starts from 22.10.19

As per your policy please cancel it immediately.

Regards
Umesh hatti...

This is bijay kumar mundari having a membership number - ia3153849 in cpp group india for 2018 to 2019. But it is very sad to see that my credit card is debited for rs 1699 for cpp services and that to without my approval. When i tried their costumer care and explained about cancel my membership and asked how they could debit my credit card without approval, they told they have sent an mail to my email but i couldn't find any mail regarding...