CPP Group India Complaints & Reviews

I have sent e-mails repeatedly regarding the cancellation of the card protection plan, but no action was taken. I have stopped my credit card and it is no longer active. Since the card is not active and there was no prior intimation of the transaction that was going to happen transaction of 2199 failed.
For your ref my id was ia1576126. This very annoying to keep sending e-mail very 2 months and see no action has been taken....

Cpp team, i have called you on the toll free number 4 times, emailed you multiple times still you have not responded. So read my story here in short.

I have enrolled for the membership in jan 2016 and cancelled it on feb 2017, but still on[protected] my rbl account got debited 1499/- with the narration "cpp charges - classic new rs 1499". I called rbl bank they said talk to cpp, so i talked to you, you said your membership...

मैं हरिओम मीना, cpp कस्टमर नंबर ia5880875, मो. [protected], आपसे विनती करना चाहता हूं की मेरे sbi कार्ड के साथ दिनांक 1 मार्च 2019 को एक फ्रॉड हुआ था, जिसके खिलाफ मैंने आपके cpp कॉल सेण्टर में 1 मार्च...

मैंने, cpp द्वारा card protection plan लिया हुआ हैं, मेरे sbi कार्ड के साथ 1 मार्च 2019 को एक फ्रॉड हुआ था, जिसके खिलाफ मैंने cpp कॉल सेण्टर में 1 मार्च 2019 को शिकायत दर्ज कराई थी, cpp को मेरे साथ हुये फ्रॉड...

I bought a phone (Samsung a7) from bajaj finserv on 24 feb 2019. And the sell me a mobile insurance without informing me whose value is rupees 2574 and the name of insurance company is digital fonesafe policy. They ask me if not applied then sms (Dfs n) to [protected]. And i have done this message but yet insurance is not canceled. I request you to to please resolve my problem as sson as possible...

This side Pravin thombre from Thane / Mumbai. I saw an entry for Rs 1649/- of debit amount towards CPP Assistance Services.

I would like to mention that I HAVE NEVER Re-REGISTERED FOR THIS SERVICE and the same concern has been already informed to Customer car that I am not interest to continue the CPP services.

Today 07/03/2019 - I am very shocked to see that amount could be debited from my card without my...

A few months back during finance, i bought 2 years extended warranty for my washing machine from cpp asset care. Since then they are unable to deliver my welcome kit. After raising many complaints, they only said this "we have forward your complaint to concern department & you will get your documents within 10 days". But it is almost 2 months now, i didn't receive anything.
Every time they courier my document via professional courier...

This cpp company is a scam and fraud. They keep calling me from multiple numbers to sell me their insurance scheme which actually is useless. When you need their help the steps taken to save your cc isn't any different from what they offer. They just want 1600 rupees for free and sbi gets a nice commission for sharing your details with them. Sbi and cpp have this scam partnership to fool their credit card customers. I will be cancelling my...

Dear sir / madam

I am in receipt of the sms from your system im-ccpast regarding the dispatch of the renewal pack with tracking reference xfas via awb no. F949963 on 10/12/2018. The said document not yet received.
I had called your customer care number [protected] on 28th january 2019 and got the response that the renual pack will be received within 10 working days. Today i again called on the same number, but your service...

I am issued sbi card for which cpp india people telephoned for card protection. Even though i accepted initially, now i feel it is not required. I request cpp india people to credit back my annual charge of rs.1649.00 which is debited to my sbi credit card account immediately. My cpp protection membership number is ia6031995,

Thanks & regards
Mv. Ramarao
[protected]...

Cpp wale chore hai mera phone bhi le liya ore clame bhi nahi de rhai 4 month ho gya hai bas pagal bana hai hai her bar bolte hai tumhara phone nahi mila jabki phone bhi inke pass hai october se ajj paise ke liye bola tha aaj phone kiya to kahte hai aap ka phone nahi mila
Jabki 15 november baat hui thi ki 28 din mai paise mil jayenge
Aaj 2month ho gaye kiya karoo...

Dear sir

My name is subair.actually i claim for the insurance for samsung j7(display change). In bajaj finserv office. My policy no is IM1329604 and my service request number is SR[protected]. My service is done 3 month before itself .But there is no response for the claim process.i completed whatever the process as per your company instructions. Till now I didn't get any claims and also the response from your staff is very...

On 17 January 2019 . an unauthorized transaction take place from my credit card . i am also registered with cpp card protection . They assured me that the entire money will be claimed for that i have to courier them the documents along with the claim form that they will send through the mail, but its 2 feb 2019 and still the mail haven't received, without that claim form how can send them the courier. i called them several times but they...

Dear Sir/madam
I got a call from cpp team for the membership and I agreed for the same after few days exactly on last Saturday[protected], I called your customer care and informed the loss of my pan card, your customer care executive promised that she will send a mail with pan application and details within 2 working days, but I didn't received any mail till date[protected], today afternoon again I call your customer care one gentleman...

This is pallavi bhadange from pune. I saw an entry for rs 1295 in my statement for the card for cpp protection. I would like to mention that i never registered for this service and amount got debited from my card without my consent. I called customer care they ask cpp number and i never received any cpp number.. I also provided proof of account statement where i have been charged for cpp plan where as in reality i never got any cpp number....

Dear sir/madam,

I have received complete details about the plan you have sent to me. It does not suit my requirements. Hence i request you to cancel my subscription for this policy my details are as given below

Membership no. Ia5886238
Validity starts from 30.12.2018

As per your policy please cancel it immediately.

Regards'
Prajwala prabhu jp...

Hi,

I have a axis bank credit card which i applied for 2 years back. Soon after applying for the card, i got a call asking if i wanted to opt for cpp and i enrolled for the same. The next year, i cancelled the cpp registration as i was not using my credit card much. I got confirmation that the plan was cancelled. Today (14th jan 2019), i got a message saying rs 1649 was spent on ecpp. I have cancelled the protection plan last...

Respected sir/madam,

I have recieved complete details about the plan you have sent to me. It does not suit my requirements. Hence i request you to cancel my subscription for this policy membership.
My details are as given below

Membership no. Ia5858231
Valid from 26/12/2018

As per your policy please cancel it immediately

Regards
Santosh kumar...

I had cancelled my membership in 2017 after the first incident of them debiting money from my account without my consent. I received the refund then after several weeks. On 9th january 2019, they deducted money (2049 inr) without my consent, even though i am not a member anymore. After which i called their customer service, who repeatedly asked for my membership number and told me they cannot help me as i am not a member.

I...

Dear sir/ madam,
I am a sbi credit card holder. I have received a call form cpp protection service on 20/12/2018. I have accepted the cpp plan initially but i am not interested now. I don't want to continue cpp card protection service & membership anymore. So i request you to please cancel my cpp protection plan and deactivate if already activated and please credit my amount of rs.1649 as soon as possible.

Cpp membership...