CPP Group India Complaints & Reviews

Hello- I bought fonesafe policy and when claim was submitted and form was filled by agent, company rejected it with reason claim intimation is prior to accident date. As a customer I am not trained filling out claim form and that was the reason it was filled by agent Sachin Kumar with mobile number [protected].
At the end it feels like there is no benefit of buying insurance . Please advice where do I need to escalate this matter to...

Hi sir/madam,
I have an active card protection plan with member id :ia4788092.
I am not interested to continue this service. So could you please do the needful for cancelling this service. Please.. Please... Please cancel my subscription for this policy membership from today itself... No need to wait for expiry date... So, my amount is debited, then please credit 1699/- money.. Please send me.. I have so many times complaint,...

This company cpp india is doing such a fraud of rejecting claim of the genuine customer by giving lame excuses. I have submitted all the relevant doucments by courier to their gurgaon office by spending my own money of more than 800rs to send the requested document.

Terrible experience of buying a fonesafe classic policy from cpp india. After submitting all the relevant documents as requested for getting claim the team has...

ID 7544857 membership active date 01/08/2019 . My Cpp I'd 7544857 pls cancel my membership I'd refund money .customer care. No response now. And language problem Hindi and English not for state language sir. Please cancel my membership I'd. Sbi credit card holder all number was so budy this problem sir. Please cancel my membership I'd refund money. Sir...

Hi sir/madam,
I have an active card protection plan with member id :ia4788092.
I am not interested to continue this service. So could you please do the needful for cancelling this service. Please.. Please... Please cancel my subscription for this policy membership from today itself... No need to wait for expiry date... So, my amount is debited, then please credit 1699/- money.. Please send me..

Thanks and regards,...

Hello,

I have never choose an option of selecting your plan but still you guys are charging Rs.1699 as Annual charge. When I am complaining them they are saying that they have sent letter. FYI I have not received any such letter and if you have any proof then kindly share.

When I have tried to explain scenario to CPP team, their persons are disconnecting the call in between and many times it happens. I was neither...

Hi,

My name is dinesh verma. I have been charged for an cpp plan for a credit card which was already placed with a cancellation requested. The card is already cancelled now but cpp is still active.

I would like to mention that i have never registered for this service and i am very shocked to see that amount could be debited from my card without my consent/approval. I have called up their customer service number...

I am existing customer of SBI Credit Card

In spite of my clear instructions number of times to your team for not renewing the plan, the CPP plan has been activated by your team vide membership no. IA4025475. I got frequent calls from CPP and I have given clear instructions not to activate any plan; they have unauthorisedly activated the same.

This is a clear fraud and stringent action to be taken against for...

Dear Sir,
Good Evening. CPP India team is a cheating one and they intentionally rejected the claim without giving any information till today. for that also i make call to CPP team today then only they told me that your claim is rejected by phone due to not received the Hard copies with in 30 Days.
I received a Claim form from CPP on[protected]
I submitted the Soft Copies to CPP team on[protected] &
I send the...

In response to my complaint in this forum there was call from [protected] from one mr tripathi who claimed to be from cpp and promised to cancel the said membership. But in turn he wanted the credit card number / expiry and most important the cvv number"so that he can credit my credit card". It os strange that they could debit my account without my approval / knowledge and signature but to cancel the unsolicited membership they now need...

While purchasing an ifb washing machine from khosla electronics, behala, kolkata on june 13, 2019, i also purchased one-year extended warranty by paying rs. 1274/-.
Meanwhile, i received a text message saying that a welcome kit has been delivered on june 28, 2019.
But, the fact is, i have not received anything so far.
On contacting khosla electronics, they refused to assist.
Please resolve.

Tapas...

For the last 3 years cpp india has been billing without providing any service / welcome kit - no paper at all confirming that my cards are under the plan. Now i wish to cancel the membership and not continue any more. I am not able to do so. No e mail message is responded to and when you call they ask for financial information that you do not wish to share. Membership no : ia1155492...

My phone is damaged and i submitted the phone with original bills to cpp office gurgaon. They rejected the claim saying i did not inform them in 24 hours. That time i was outside and don’t know how to claim. So i visited the bajaj office and got information and i waited 6 days to get all the documents they asked for. I submitted the original bills and the phone to their mail address then also it is rejected.

Actually they...

I purchase new samsung phone and also i covered cpp insurance... But after two months i going to claim the mobile repair charges, but they are refused and sent back to me only phone but they are kept all forms and bills.

# beggar people bledy # people they done fraud me..

Dont believe all this like insurance......

I am following up with cpp since 09th june 2019 with regards to refund on my deactivated plan for cpp.
Details as follows":
Membership number: ia1702547
Registered number: [protected] / [protected]
Email id: [protected]@gmail.com

The conversation started with sumeet sharma on 09th june 2019 where i explained him that the amount has been deducted from my bank account on my deactivated plan. However,...

Executive miss guide me.. He tolled me cpp service in 12 installment but he scehdule this in 3 month installment.. And after this service start he never call me for service assistance. From 30 may they start my service and till know i don't get any hard copy which he tolled that hardcopy will receive in 14 days.. By chance i check mail then i see mail in span box when i see my service activated... It waist 1 month of service till now i didn't...

This is Mihir Khakhkhar from Pune. I saw an entry for Rs 2199 in my statement for the Card number XXXX XXXX XXXX XXXX for CPP protection. I would like to mention that I HAVE NEVER REGISTERED FOR THIS SERVICE and I am very shocked to see that amount could be debited from my card without my consent/approval. I am very shocked from this treatment, how can somebody just charge any amount from my card WITHOUT MY APPROVAL....

I'm a new SBI credit card customer. Without my approval CPP India Credit card protection debitted 1699 rupees from my credit card account. Even I emailed them multiple times regarding the service cancellation and refund but they didn't respond. How can they debit the amount from card without approval? Who is approving them to? Dear people please don't get into this fraud if you get a call from CPP India right away cut the call and don't opt...

I am not at all interested in cpp plan as it is totally money wastage and today money deducted by cpp from my credit card which i am attaching at the bottom.
No phone call nd no information. How you can garantee that i will take this this plan or not.
Its your duty to ask first for the plan.

Pls revert back the deducted amount to my card back as i am not àt all interested in this plan.

Regards,...

My name is jignesh fro vadodara gujarat.
My membership id is:- im2393181
Cpp team has rejected my claim saying i have mentioned date before incident.

The guy from local shop filled out all the details for me.
I met with an accident on 13/feb/2019 and my phone was also damaged.
I have submitted all the supporting documents to local branch.

It has already been 4 months now.
If...