CPP Group India Complaints & Reviews

I did not apply for any membership, but got a welcome mail with my personal details in it.

My sister is working with health mission nhm gujrat for 1 years last 3 months she has lots of works with patient & hospital as well when she is on duty his cell phone is shutdown regularly & many times she did not pick up the phone as well she is today fell free to contact me & cpp customer care as well she already told cpp customer care i'm not taking your request and don't give you cpp benefits as well sir i'm very disappointed with cpp his websites already mention due to covid-19 i upgrade the warranty details not panic sir when i call to customer care she ya he told me i'm not able to log in your details, please call me back sir i belong to the middle family my sister getting the first salary she buys me a smartphone oppo f11 pro with cpp india protection as well sir please help me if the covid-19 is not going on definitely log a complaint in times but the delay in covid-19 and customer care denied me to service against my request sir customer care said to me i'm not able to find your details and they don;t help me sir do you know very well covid-19 is dengerours for all my sister is doing better job at this time his priority is safe life of people that's why she is not taking care my cell phone issue his priority is save life of covid-19 people & all diseases patient that's the reason for delay to complain for my mobile sir my sister many times email but they don't take action on my request

Dear sir
I had mailed to cpp aset care for cancellation

To cpp. Assetcare

Dear sir
Please cancel this wrongly registered insurance policy of mobile as it is not registered my correct products as i have purchased so cancel this polycy of my monthly deduction with emi.
If you are not cancelling i will go ahead to customer court to made this payment for wrong registered product name

Cancellation of insurance of mobile for warranty extension
There is wrongly registered as vivo phone but in order as the attachment is with mail oppo f11 128 is correct phone is purchased so please correct it accordingly
Asset care no. Is ac3358779
So i want refund of this wrongly registered product which they are collecting in the form of emi auto debit.
Regards
Mangesh katekar

Mo.[protected]

Pune :17.05.22020

Dear Sir/Mam,

Membership no-IA6847282
Due date -29th April 2020
Amount-1699/-

Kindly cancel my membership as soon as possible and refund my amount. I don’t want to continue this membership. I also mailed so many times but nobody reply and same happened with calls.

Regards

Hi this is Sushant Soni, I've already been in this matter, and now again... Today i receive a text message from icici that my credit card is debited with 1699 for CPP ASSISTANCE. How can they do this without asking me, without my permission.

All documents sammit for dated10/3/2020but not responsible so that you pls my infarm imidatly

On 1st April 2020, I came to know that CPP of Rs 1699 is applied on my Premium SBI Credit Card without my knowledge and authority.
I request you to please cancel CPP on my credit card and refund my money.

Dear Sir/Madam My Membership no. Is IA6525191.I already talked to customer service for March to cancel my membership plan.She told ok mam we are cancelled on 23rd March. But this month statement the amount of Rs.1699 added to my sbi credit card statement. So please cancel Rs.1699 and send message on before April 28 because my sbi credit card statement is April 28.Kindly do the needful

Dear sir/ madam.

I am ketan aggarwal my contact no. Is [protected]. I want to say that on 31st march 2020 i received message of deduction of 2199rs by cpp services. I tried to call on sbi cards customer care and cpp services customer care that i don't want to use cpp services but no body picked call due to lockdown. Please refund my deducted amount and cancel my membership with cpp services. Membership id is ia9419156. Please help.
Regards
Ketan
[protected]

I have applied for cpp through Bajaj Finserv and paid the first installment through bajaj finserv.
few days back i recieved message that i can acces my wardwiz protection but no detail was further given.
please tell of further proceedings
i have attach photo of message recieved
pls contact at -sadiya.[protected]@gmail.com

Hai, as per company's request i have taken a card protection plan against my sbi card in a form of emi deduction the plan of 2199 for a year and emi of 382 (Including gst) but after entering me in the cpp amount was totally deducted from my card. Whats happening as per your terms i have taken it now u have ruined the plan and how could i burden the whole amount after giving me a option of emi and all that. I have two three times called to...

Cancellation of one assist membership
I am an sbi bank credit cardholder. The bank has auto debited rs. 1299/- from my credit card number ending with 6572 without my concern on date:24.03.2020. I am not interested in this service and don't want this membership anymore. To cancel the membership and refund this debited amount of rs.2199/-

Cpp group india: ia3803598
Name:- devendra ramchandra sawant
Mobile no. :- [protected]/[protected]
Credit card number ending:- 6572.

My CPP member ship card no is - IA1141094 for SBI Credit Card Protection.
I have been requesting the company to cancell my member ship for the last three years continously by email and not to deduct the amont of Rs. 2199/-as membership fee. But the company has always deducted the amount from my saving account. Again, I am requesting to the company to cancel My membership and not deduct Rs. 2199/- (which is due on 15.05.2020) from ky account as I am not interested to continue IT.
Ashish Kumar Sinha
Rajbanshi Nagar, Patna

My member ship no is - ia9195214
I request that kindly cancelled my member ship.
I am not interested to continue this service. So please do cancel this service.
I tried many time for cancellation under 30 days but due to covid19 not connect customer care
Also provided user id and password is show some error
Same has been sent through mail but no response or call from the customer.
So please cancel it
Sonau jangade
Chhattisgarh

Sir/mam

I got letter one day informing me about activation of card protection service (Membership number - ia9152343) for my sbi credit card by cpp group india. It was not my choice at all. It’s kind of auto activation service. They deduct 1699/- rs from my credit card. I want my refund as soon as possible. Thank you very much and hoping for resolving my problem as soon as possible.

After sending all my documents to the cpp company, my bank account told me why i wanted to know the reason for not getting the money in my bank account. They say all my documents have been sent in late.. But i told the cpp the reason for my delay. Then he told me that when you inform us, you should send it as soon as possible. I sent it on 09/03/2020

I purchased the card protection plan on 31/12/2018 for 1 year (Membership no. - ia5915196).

I did not apply for any renewal of this plan but the company debited an amount of rs. 1699/- from my sbi credit card on 02/01/2020 towards automatic renewal of the plan, without my consent.

The company on its own then cancelled the membership, deducted half the amount and refunded only rs. 849.50 on 24/02/2020.

This is a clear case of fraud where they have debited rs. 1699/- without taking my consent (Neither written nor verbal) and instead of refunding the full amount, they refunded only rs. 849.50.

When i contacted their customer care[protected] on 16/03/2020, they refused to refund the amount.

Please take appropriate action against this company and get me refunded the remaining amount of rs. 849.50

On feb 26, i received first email from cpp. I ignored thinking someone used my email id and maybe a harmless thing. Today i received second email with a pdf of membership and having all the personal details.

I just want to make it clear, i did not order it and i don't want it. I called cpp customer care and they asked me to verify the information. I was forced to tell, anyway they already have everything in their system. The guy said it is activated on behalf of icici and when i told them to cancel it, he said he can't cancel it.

It is clearly seems that icici is selling my information without my consent and the cpp is not ready to cancel my card.

"i don't need this service and neither i asked for it."

Please help to address to close the cpp account. If you need any additionial information, let me know.

Cpp team,
Again this year you have done same horrendous thing as last year. Please find below resolution link of last year-

https://www.consumercomplaints.in/cpp-group-india-i-have-cancelled-the-cpp-membe...⇄

Please return my 1499/- rs back and don't repeat next year.

Please find the details :
Membership id : ia1528377
Mobile number : [protected]

I purchased a oppo smartphone model f9 on finance through bajaj finance limited. Bajaj's executives suggest me to purchase a smartphone protection plan worth 1924. Which will cover my smartphone against any physical/liquid damage for 1 year

My smartphones was damaged accidentally while travelling, and firstly i called customer care executive after that your your executive explained whole process of claim, i sent mail a copy of claim documents and i sent hard copy by courier

Name: zulfikar ahmed
Member ship no.: im2222920
Mobile no.: [protected]
Pod no.: b68536664

When i spoke cpp customer care executive, his telling that claim was got rejected why means that i am given one reason (When ridding bike suddenly my bike got skid and mobile fell down and got damage) that and cpp executive your given reason and mobile damage reason not matches.

When i spoke cpp customer care executive, they said it will 80% damage happened, it will consider like total damage and my got total fully 805 above damage service center they given estimated bill they told that mobile not repaired, that totally damaged and cpp they rejected my claim with silly
Reason.

Kindly requesting you my mobile damaged and already over, please i requesting you to do or take immediate action and give me a claim amount as soon as possible.

Do the the need full