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CPP Group India Complaints & Reviews

4.4
Last updated Mar 15, 2024
Complaints 463
Resolved
391
Unresolved
72
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CPP Group India
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CPP Group India Phone Numbers

Toll free
1800 419 4000
50
42
1800 419 3030
24
11
1860 258 3030
18
16

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Phone
+91 92 1244 4000
37
16

CPP Group India Website

CPP Group India Head Office Address

Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42
Gurgaon
Gurgaon District
Haryana
India
122002

CPP Group India reviews & complaints page 17

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B
Bijaya Kuanar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stop my cpp today and refund my money

Address:At- Ghuchipali ,Dist -Balangir (Odisha)

I have no SBI Credit card, but CPP is functioning in my name. So stop the CPP plan immediately. My name is Bijaya kuanr and Membership no.is IA5888353. With out any Credit card how is the CPP plan is possible . I have complained before to stop the plan but till now my money is deducted day by day.so please stop this type of business by cheating the common people....
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V
Vishwajeet Sahanee
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

review of cancellation of membership

On 29/04/19 my membership get activated and on 30/04/19 sum of 2199 is debited from my credit card. On same day i complaint for cancellation on this forum. On 1/05/19 customer care called me and i finally tell them to cancel it and refum my sum. My phone no. Is [protected] and membership id is ia6846381. They cancelled it. But i do not get any confirmation message about cancellation and refund of rs 2199 rs. Till now. Kindly give me a confirmation...
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G
Gautam Kumar Mahaur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of cpp service

Address:H No 21/2 Rama Vihar Krishna Vihar Bhopura Kuti Ghaziabad, 201005

Dear sir/mam,
I have an active card protection plan with member id :ia4735469 classic.
The renewal date of this plan is on 24/07/2019. I am not interested to continue this service. So could you please do the needful for canceling this service.

Thanks and regards,
Gautam kumar
H no 21/2 rama vihar krishna vihar
Bhopura kuti ghaziabad ghaziabad
Ghaziabad uttar pradesh
201005...
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V
Vishwajeet Sahanee
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of cpp membership and refund of money

Please deactivate the membership plan of cpp. I have not received any welcome kit as promised without my awareness. I do not have any membership number but they deducted the amount of rs. 2199/- my contact no. Is [protected]. I want to deactivate/cancel this membership plan and return of my money back. I want immediately my membership should be cancelled and rs 2199 refunded to me....
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D
Dhivya Sridharan
from Mannarakkat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim link not working

I have applied for mobile insurance and your team sent me link to submit documents online still link is not working properly and when for claim form they said they ll send through email but till now i never received claim form in email.. They are not responsible. They simple say next 24 hours every time we call them.. Wasting our time

I have attached the screenshot shot

Member ship id: im 1330775...
+1 photos
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S
sskjudo
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelation of membership

Address:Chennai, Tamil Nadu, 625127

Sir i have cpp plan my sbi credit card. But last month i call cpp customer care and request to deactivate a my membership. But they are not take action. Then i call to sbi customer care and i ruquest cancel the cpp membership. But today 29.04.2019 cpp customer care officers call to my number. They told can"t deactivate the cpp membership. Becuase february 2019 renewal your premium automatically. When you finish your validity of premium then...
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S
sreelatha c r
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cpp plan cancellation request

Address:Ernakulam, Kerala

Dear team, cpp card protection has been activated in my sbi credit card on 20/04/2019 and cpp protection member id is ia6732846.

I am not interested in cpp protection. Hence i request you to cancel the cpp membership from the card and arrange to refund the amount rs.2199/- on immediate basis and confirm. A line in reply is highly epected

Thanks.

Sreelatha
North paravur...
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H
Harpreet.10012
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay intimation of digital fone safe

Address:CPP Assistance Services Pvt. Ltd., Ground Floor, Wing 'A', Tower - A, Golf View Corporate Towers, Golf Course Road, Sector - 42, Gurgaon, Haryana - 122002, 122002

Dear sir/madam,

My mobile claim is rejected due to the late intimation.

Please find the all scan copies of delay time justification as per written below.

1.- I was under treatment in hospital from[protected] to[protected]. (As per attached Medical documents scan copies attached). During discharge time I was on wheel chair not able to walk.

2.- I was transported from Mumbai to New...
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K
kyvenumadhav
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized credit card charges

Dear sir/madam,

My name is y v madhav ketharaju, mobile no. [protected]

My membership number is ia6683396,

I am sbi credit card holder. Please cancel my cpp policy membership. With out my knowledge money is debited from credit card. Please cancel immediately my membrship and refund. Policy does not meet my requirements.

Regards,
Madhav...
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I
Ishant Saini
from Bhiwadi, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cpp india renewal amount debit without my permission

Address:New Delhi, Delhi

Cpp is deducting amount rs. 1699 from my credit card and auto renewing its membership from continous 4 years. A month ago i called them and told them to cancel my membership (#ia1584622). They told me you will not be charged for upcoming year.
But now when i got sbi credit card statement of this month, they again renewed it without my permission. I called them but their executives didn't helped me and then i mailed also a week ago,...
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K
Krush12345
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

card protection plan cancellation

Address:Indira pally, Bardhaman, West Bengal, 713130

Cancellation of membership
My card protection membership number is ia6689551 which is activated on 10th apr, 2019. This was happened without my knowledge and with misleading. On 11th apr, 2019 they deducted 1699 from my account. I called cpp customer care to deactivate immediately. After that he deactivate that. Please return my whole 1699 as refund to my credit card account with card number ××××××××××××1566 as soon as...
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K
KUMAR
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving any proper answer

I am the SBI Prime Card holder and my Card Protection Policy is complimentary also. on 24/03/2019 fradulent transaction will happen in my account without my knowledge and card is kept with me only. The transaction amount of 53 EURO's in FLIXBUS, BERLIN, DE. As per the Credit Card protection policy my card having claim also. But till today I am not getting and claim forms as well as i sent a emails also. But no response. Please do needful....
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A
anupamravi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised renewal of subscription without my consent

Address:B-206,B- Wing , Boomerang, Chandivali Farm Road, 400076

I have been charged rs. 1649 without my consent for a card protection program on my credit card. The company has not taken any consent for the renewal of the subscription. I have not authorised the company for renewal of subscription through any mode of communication including mobile, email or physical letter.

Company claims that they had sent a letter to my address. But, i have not received any letter of such kind, as it...
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T
Tejendra Dikhat
from Udgir, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised payments deducted from my credit card

This is tejendra dikhat from dharur. I saw an entry for rs 2049 in my statement for the card number xxxx xxxx xxxx xxxx for cpp protection. I would like to mention that i have never registered for this service and i am very shocked to see that amount could be debited from my card without my consent/approval. I have called up their customer service number and they said that they can only provide me 50% of the refund as per the policy. I am...
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T
Tejendra Dikhat
from Udgir, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised debit from my credit card

My name is tejendra dikhat. I am an sbi bank credit card holder. Over the last one month, the representatives of the bank called me on my cell to convince me to enrol in cpp india's card protection program for a annual fee of rs.2049. I refused to become a member. Subsequently, i got 3 more similar calls to persuade me. I flatly refused to join. On 01/01/2019, i received an sms from the bank that my card had been debited rs.2049 for joining...
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V
vipulmahajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of membership ia4148009

I have sent 4 mails on your email id cppindia. [protected]@cpp.co. Uk to cancel membership ia4148009 and i have received no response. Instead i am getting mails for auto renewal of service. I have not used service past year and i don't want to use it further so kindly cancel membership ia4148009.
If you have any query, kindly send mail or call at my registered contact details as per your record....
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A
Arvind kumar 1983
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without my permission started a service

Said company send me a email " your card protection membership number is IA6616079 and your username *******and your password ****** ." Company started service without my permission . Make fraud and when i asked for their location the company's representative refused to give any information.as they are charging phenomenal amount and I have never asked for any kind of service.my financial security is at risk.
Please act seriously so...
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P
Praveena ba
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

membership cancel request

Dear sir/madam,

I have recieved complete details about the plan you have sentto me. It does not suit my requirements. Hence i request you to cancel my subscription for this policy my details are as given below

Membership no. Ia3807748,

As per your policy please cancel it immediately.

Regards'

Praveena ba
Indic ems electronics private limited....
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B
Bharat Ram Global School
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud on sbi credit card - meme no. ia5834782

Address:203202

I visited SBI, branch Alpha Commercial Belt, Greater Noida for issuance of FD for Rs.50, 000/- in my account. When I applied for FD then 2-3 guys came to me and asked for making a SBI credit card with zero processing fee. I agreed and applied for credit card. After 15-20 days I have received SBI credit card through courier agency. This card was issued against my FD and also link with my saving account for auto debit. Same day I have received...
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S
Srj0107
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized plan renewal without prior intimation about it

I have sent e-mails repeatedly regarding the cancellation of the card protection plan, but no action was taken. I have stopped my credit card and it is no longer active. Since the card is not active and there was no prior intimation of the transaction that was going to happen transaction of 2199 failed.
For your ref my id was ia1576126. This very annoying to keep sending e-mail very 2 months and see no action has been taken.
I...
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