CPP Group India Complaints & Reviews

I have enrolled for the cpp card protection plan last year. This year I chose to upgrade my debit to coral which has provided me with free one year cpp plan. I’ve got the renewal kit from cpp and chose to ignore it since I have to one year free plan. But cpp has debited amount from my account on 5th July which clearly states for renwal. I understood there was a misunderstanding with the two plans so I called up the customer care service...

I m Bharat R. Patil.my memberships id IM0440256.my claim is rejected because original estimate letter late received.hows that possible i send all documents like my oppo mobile charger ear phones, original bill, adhar card, pan card, and all other documents with estimate letter as the date of 3 th april 2018 .i already received this document from oppo service center thane and immediately send fonesafe haryana office.
then i call customer...

Mrs. Premlata paliwal w/o roopchandra paliwal is holding sbi account no. [protected], and in the same account she is holding a credit card, that the credit card and the sbi account have registered mob no. Of the mr. Roopchandra paliwal (Husband) i. E. [protected].

As we know, that any transaction, updation in account or in credit card requires consent (Orally / written) from mrs. Prem lata paliwal as she is owner of the account...

Dear team.
I have submitted a claim regarding credit card fraud.
I have send all document to cpp. As par cpp customer care claim has been approve (Payble). But royal sundaram company has send letter for non received some document. I have already complained to cpp but no revert.
Member ship id - ia2631594.
Policy no-cpp[protected]
Please resolve asap....

I have claimed for broken screen of mobile
Before 3 month but still it is under process. Still i didn't got the claim amount.
Customer care always respond it is under process by insurance company. U hav promise me that the claim amount will tranfer within 28 day but its 70 days completed. No result seen. Very bad service. I never suggest to any one to insure the mobile by cpp group.
My policy no-im1164832...

Hi, am purchased samsung refrigerator on april 2018 (Invoice no [protected]) by bajaj finace emi option (Bfl lan no:403bew[protected] my emi amount is rs.2350 but i paid rs.2615 after lot of enquries i came to know without my knowledge bajaj finance staffs they are add insurance policy to my product, am very disappointing service from bajaj finance. Kindly close that insurance policy with immediate effect (That asset care no ac1333534)...

My cppindia membership no. Ia1192167. Now i am not anymore interested in there membership. I have writen an email about the same on "cppindia. [protected]@cpp.co. Uk" on 11th june, 2018, but till now i have not received any email abt cancellation confirmation of my ccp membership. I want to cancel cpp membership before renewal of this membership i. E. 26/06/2018.

So i request you take some necessary action....

Dear team,

Since the time i first filed a complaint till date the experience with cpp customer service is pathetic.

1) noone is knowledgeble
2) cant understand english
3) abruptly disconnects the call
4) each executive gives different details
5) i can say it is worst

Claim id : im0925718
They say that the claim will be processed in 28 working days and it has...

This is aamir hassan from ranchi, jharkhand. I have a moto z2 play phone whose screen has been broken few days ago. As my phone is ensured with fonesafe, i called at the toll free no. And they told me to submit the respective documents by email and also send copies of that by courier. These are the documents they told me to submit:
1) claim form
2) statement of incident
3) original mobile bill
4) repair bill originalbr...

This is aamir hassan from ranchi, jharkhand. I have a moto z2 play phone whose screen has been broken few days ago. As my phone is ensured with fonesafe, i called at the toll free no. And they told me to submit the respective documents by email and also send copies of that by courier. These are the documents they told me to submit:
1) claim form
2) statement of incident
3) original mobile bill
4) repair bill originalbr...

This is alok sharma from noida. This happened today when i got msg.
Membership no. Given to me is ia4105144.
I saw an entry for rs 2049 in my statement for the card number xxxx xxxx xxxx xxxx for cpp protection. I would like to mention that i have never registered for this service and i am very shocked to see that amount could be debited from my card without my consent/approval. I have called up their customer service number...

I am being changed for a service which i never received. Please return back my money immediately to my credit card which is pending as overdue.
Sbi credit card ref. No : ev[protected]
App no. :[protected]
It was end of june'2017. While returning from my work, i was approached by one of your marketing person at a big bazar premise in kolkata. I was reluctant to discuss anything related to a credit card with him but...

I had already mentioned via phone not to apply any Policy lyk CPP and Sended msg also but that stupid service never response
While application applying onwards i informed To RBL Card Person But They send another card and send a bill to pay
Of CPP before getting a new card and my previous card Is i cancelled for this reason only

My CPP no is IA3959646

Here is a copy of proof...

This is uzma idrees from noida. I saw an entry for rs 4134 in my statement for the card number xxxx xxxx xxxx xxxx for cpp protection.
I would like to mention that i have never registered for this service and i am very shocked to see that amount could be debited from my card without my consent/approval.
I have called up their customer service number and they said that they can only provide me 50% of the refund as per the policy....

Name : rakesh prasad
Membership id : ia2194496

I came to know about this plan when money was auto deducted on 24/01/2018 from my credit card. They don't even sent me a email when plan was started and when it got renewed. Even i talked to one of their customer representative mr. Amit kumar and asked him to at-least give me one confirmation email but then also they didn't give me any confirmation mail that my plan is cancel...

I chandra delmar purchased a mobile phone thru baja finance at the the executive explain phone insurance for physical or liquid damage so i paid around rs 2500/-on january 8 2018 i met a minor accident and my mobile was damaged. The moment itself i called cpp india. The executive says that we will send the claim form meanwhile you can pay the repair charges so we will refund it. Then i approached service centre and i paid rs5800-/ on 24jan...

My membership number is ia3809971.

Iam a bajaj rbl bank credit card holder new customer i applied only for credit card but after credit card received the card protection plan added to my credit card and charged 600/- rupees but i have not applied for card protection plan unnecessarily charged to me and this amount is debiting every month for 64/- rupees option also added it is worst giving service of this i cant accept this...

Customer ID 3076000
Product DIGITAL FONE SAFE
Policy Number: IM0187909
Company name: Fonesafe (CCP india)
User name: Nilesh Pethkar

To,
Whom so ever it may concern,

Purpose of this email to review, understand and discuss following grievances:

Request to review the claim settlement request Deal ID SF42844102
Complaint about the unacceptable delay and...

S b i card company is a cheating company. I am a senior citizen. They have raised the bill rs 1426 and 1599 in the name of cpp assistance servi p gurgaon on 23-12-15 and 23-12-16 respectively which i have paid promptly. I never requested cpp assistance. Immediately on receipt of bill i have written two letters to customer correspondence unit, dl f infinity towers, dlf cyber city, gurgaon-122002 (Harayana) explain in detail what is cpp assistance...

My membership no IA 3055676. We had paid 2049 for taking membership . Claim papers for 8300 submitted on 15.12.2017 and remaining papers22.01.2018 by speedpost. Soft copies of all papers also sent through emails. Many mails have been sent to CPP assistance services pvt ltd GURGAON received from sbicard and airtel. Claim is not settled tillnow. Kindly settle soon....