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CPP Group India Complaints & Reviews

4.4
Last updated Mar 15, 2024
Complaints 463
Resolved
390
Unresolved
73
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CPP Group India Phone Numbers

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1800 419 4000
50
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24
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18
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37
16

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CPP Group India Head Office Address

Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42
Gurgaon
Gurgaon District
Haryana
India
122002

CPP Group India reviews & complaints page 22

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S
shivmilan@123
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim for rs 8300/

Address:Varanasi, Uttar Pradesh, 221005
Website:CPPINDIA

We have sent hardcopy of claim form along with other required papers by post on 15/12/2017.in addition to above we have also sent soft copy throuhh mail.no any information recrived from CPP ASSISTANCE SERVICES PVT LTD GURGAON HARYANA TILLNOW. we have
paid rs 2049/ to become a member of cpp scheme. my membership no is IA30055676.we request again to settle the claim....
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Nina Devraj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scam call

Address:New Delhi, Delhi, 110030
Website:india.cppdirect.com/card-protection

I was called on by your sales representative who fooled me into getting this scheme saying that it is for free and that my bank is providing it to me as a part of my ongoin credit card scheme.
By the way my credit card has no annual charges and therefore i knew he was duping me.
He then insisted to keep me on hold and transfered me to another person who then asked me if i have « understood » what the representative...
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Sarpreet Kalyan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading customer by saying we are calling from sbi bank and charge then unnecessary amount

Website:india.cppmembers.com

Cpp assistance services private limited gets customer data and call them saying we r calling from sbi bank and we provide card protection membership. Company registered in england.
They gain customer trust using sbi name and charge customer rs1619/-
Can you please take necessary action against this company they mislead customer using sbi bank name...
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R
Rahul2910
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto renewal of credit card insurance

Address:New Delhi, Delhi, 110019
Website:www.cppindia.com

I had taken the credit card insurance with membership no. Ia2015597, classic dated 16/11/2016 which was valid till 15/11/2016. There after the membership was automatically renewed for one more year without my concurrence. No renewal intimation was sent to to me and as such i had not approved of the renewal. The welcome pack which was sent on joining states that a renewal notice will be sent 45 days before the due expiry date which as such...
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A
ashruthi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cpp india

Address:560003

I am cpp india member. I have approached cpp india for the refund of fraud that occurred on my card. They asked for docuemnts to process the refund. I have sent the documents twice but they are saying the documents are not received from their end. They keep on saying that they have not received the cancelled cheque. When they can receive the statements and other documents from the same packed how can they not receive the cancelled cheque...
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S
Salman Mirza
from Shivpuri, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance claim not received

Address:Bhopal, Madhya Pradesh, 462001
Website:india.cppdirect.com/fonesafe

Company name - cpp india fonesafe insurance
Based - delhi
Last year october i lodged a insurance claim and have completed all the formalities but not received my claim amount of till date.
Company is associated with bajaj. And icici and i have purchased my iphone insurance at the time of purchase but till date no claim is recieved, i have called 1000 times and every time they say it's processing. Fed up...
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D
dsmaurya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cancellation of cpp assistance policy and payment reversal

Website:india.cppmembers.com

Hii,

My membership id is ia1906516. You are un-neccessarily deducting amount from my account without my permission which is very unfair as a banking firm. I don't want your protection plan anymore. I want my money back which you have deducted from my credit card, these are all unnecessary burdens for me. Therefore, i am requesting you to cancel cpp plan as soon as possible and and send me a confirmation mail regarding cancellation...
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S
shakeel51
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complanter mohammed abdul raoof

Address:Hyderabad, Andhra Pradesh, 500001

Sir
Cpp assistance servi. P india card protection company very cheater my card koktak mahindera cridet card

Without information debiet my amount 2049 28/08/2017 my mebership no ia2922141 i call sever center retune my amount company toll no retune you amount toll complant in you company go any where complant you

Dont fallow goverment guideline

Mohammed abdul raoof
Cell [protected]...
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S
Surajit Das
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card protection scheme

Address:Gurgaon, Haryana, 743165

I have mail (On[protected],[protected] and[protected] several times to cpp assistance service pvt. Ltd. Not to activate cppas pvt. Ltd. Membership and not charge my credit card for membership charge. But cpp didn't consider my request and send me membership no. Ia2662769. Also cpp charge my credit card of rs. 1999/-. My phone no. [protected]. This type of wrong transaction i am not expecting from cpp. Please send them reminder and give my...
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K
Kumar.818
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of my coop membership

Address:Tirupur, Tamil Nadu, 641603

Hi team,

One year back i got icici debit card, at the time cpp team asked me for cpp card protection plan activation, i had activated cpp plan. But i dont want to continue due to my finanicial problem i am not able to pay even my minimum amount, so i kindly request you to cancel my cpp plan of my debit card. I hope you will go through on my request as soons as possible and reply me to my mail which i have given below [protected]@gmail.combr...
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Sri Balaji Avinash Varma
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent company

Address:Chennai, Tamil Nadu, 600045
Website:india.cppdirect.com

Hi
I am balaji from chennai last year i got cpp plan.
On december during the cyclone i had lost my wallet and then somebody misused my creditcard on amazon.com.
I have raised the claim and submitted all the documents.
After calling them for many times i recieved acknowledgement for my documents
After 20 days again i called they said 3 documents are pending.
But i have sent them in the first go itself.br...
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D
d11
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service, not authorised

Address:560078
Website:cppindia.com

I have membership with cpp (Ia1019768). I already done the application for pan card reissue in feb 2017. Still i did not get my pan card.

I am continuously doing follow up with cpp regarding this matter. They are not at all responsible. They always asks to wait or do the mail [protected]@cppindia.com. They will response in 48 working hrs. But there is no response at all.

They are not taking any responsibility also....
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anshitesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from card without my confirmation

Address:New Delhi, Delhi, 400097
Website:WWW.CPPINIDA.COM

This is ashok chudasama from mumbai. I saw an entry for rs 1599 in my statement for the card number xxxx xxxx xxxx xxxx for cpp protection. I would like to mention that i have never registered for this service and i am very shocked to see that amount could be debited from my card without my consent/approval. I have called up their customer service number and they said that they can only provide me 50% of the refund as per the policy. I am...
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Nik00007
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REfund for the claim not provided

Address:122002
Website:india.cppdirect.com/fonesafe

Hi,

This is regarding the complain for my claim request- SR10111308
Membership ID - IMO253862

My phone screen was broken i filled a claim for the same on 17 Jan 2017 .My phone was repaired but i didnt got the refund for the same of amount Rs 4542.

Please help me in getting my refund.i ahve submit all the documents required for the claim still they are delaying my claim.

Invoive...
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t.g.sirish
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to close my membership

Address:524003

Dear sir/ madam

my member ship id is IA1576524 i don't want you protection plan.on 15/03/2016 i got card protection plan, at that time you said" it's only for one year, but if you interested you can purchase second year on wards" with out proper understanding i accepted on that time you debited 1599 rupees from my account, again on 15/03/2017 with out my permission you did auto renewal, how will you do this?even your f-secure...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cpp india cpp india is a fraud/ embezzle - enrolled me & debited my card without my approval, now refuses to refund

This is Gopi from Chennai. In my credit card the amount 1999 was deducted without my permission. I would like to mention that I HAVE NEVER EVER REGISTERED FOR THIS SERVICE and I am very shocked to see that amount could be debited from my card without my consent/approval. how can somebody just charge any amount from my card WITHOUT MY APPROVAL and then refuse to refund it.

Please in the future beware of any Phone calls from...
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A
antoinetabea
from Puducherry, Puducherry
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Cancellation of my cpp plan

Address:605011

Hi Team,
one year back i got SBI credit card, At the time SBI team asked me for CPP card protection plan activation, I had activated CPP plan.but i dont want to continue due to my finanicial problem i am not able to pay even my minimum amount, so i kindly request you to cancel my cpp plan of my credit card.i hope you will go through on my request as soons as possible and reply me to my mail which i have given below antoine _ [protected]@yahoo.com.br...
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Abhimanyu Dhamdhere
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction with my sbi card - 4377484334424736, i contact cpp from last three days not satisfactory answers from cpp staff.

Address:Pune, Maharashtra, 411037

I registered complaint to cpp india on 26/11/2016 but still not received claimed form or dispute reference no.from cpp india, I pay Rs.1599/- for security of credit card but cpp staff, cannot be helpful to cardholder .Plz help me out from these disputes and given fluent n satisfactory service,
I could not received any satisfactory reply n service from cpp india, My membership id is IA1713117 and my contact no.[protected], Plz return...
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JAI PRAKASH Chaudhary
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cpp unsatisfactory service

Address:Bhavnagar, Gujarat, 364001
Website:india.cppmembers.com

Card protection membership no. : ia1221547

Myself jai prakash chaudhary, before three months my pancard has been lost somewhere else. i applied for new pancard through cpp services as suggested by representative i send all the required documents as hard copy through speed post (tracking no-eg[protected]in) as well as via mail dated 01.08.2016 to the provided adress (cpp assistance services pvt. ltd. 114-117, bestech chambers...
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prabhatkr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Doing fraud with the customer

Address:560037
Website:india.cppdirect.com

This is prabhat kumar from bangalore. I saw an entry for rs 1499 in my statement for the card number for cpp protection. I would like to mention that i have registered for the service but after few days i have called to the customer care and inform them to deactivate it, and now i am really shocked to see that amount will be debited from my card without my consent/approval. I have called up their customer service number and they said that...
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