CPP Group India Complaints & Reviews

Cpp group is activated membership on most of the sbi credit card customer without his/her acknowledgement, they are selling membership by agent or phone call, they did not provide sufficient information to customer and they deduct money from customer credit card, these process is like fraud, cheat the customers, the customer are not aware about these deduction, customer think that amount which is deducted, is charge of credit card...

Dear sir,

Membership No IA3354220

I received Statement of my SBI Credit Card Transaction of Rs .1649/- made on SBI credit card [protected] at CPP assistance. But I am not aware for this unauthorized payment. So I request you to please reverse my charges of Rs 1649/- on my SBI Credit Card account debited as on date 17/12/2018, please look into the matter and credit amount to my account...

These people are really sucking.!! Even after complaining these many times there is no positive update from them, still they are asking me wait for 20 more days which is really pathetic.!!!
I think these people are typically fraud people.!! They are charging money from people and they are making fun of that. Simply they are wasting people's valuable time. How much they irritated me by giving the same answer all the time, i cant even...

I want to discontinue my CPP card protection for which the amount automatically gets debited from my Credit Card account every year on Dec 31st. I am not getting any response from CPP India for cancellation and removal of auto debit. I called them several times and also email them many times but they are not giving any confirmation of cancellation. When I called ICICI customer service (representative name was Sujata Tiwari ). She first asked...

Dear sir, i took phone safe insurance from cpp for my samsung mobile, and i raised claim as my phone was broken, as per cpp customer service representative told me to repair phone first then courier all documents like gst bill service report mobile bill and repair amount was 6, 531/-, before after mobile pics, i submitted all but i didn't got claim in 28 days now after 40 days they given me 5, 531/- only and when i calld their customer service...

This is Shidharth khandelwal from Agra. I saw an entry for Rs 3886 in my statement for the Card number XXXX XXXX XXXX XXXX for CPP protection. I would like to mention that I HAVE NEVER REGISTERED FOR THIS SERVICE and I am very shocked to see that amount could be debited from my card without my consent/approval. I have called up their Customer Service number and they said that they cannot do anything help I am very shocked from this treatment,...

Below is the description. Now no one from customer care even bothering to revert back.


My name is puneet and i am writing you to regarding the claim rejection because of delay in intimation. I was trying to reach you for the claim registeration right after the incident happen. But i was not able to reach you. I even tried login to your website but i was not able to get otp for the registration. After that, i called...

My membership i'd is im 1023283
My claim number is 3719891

I have registered my claim on august 13 2018. And submitted all the documents.
As per contract all claim are processed within 28 working days.
I called customer care many times regarding my claim.. But they have only one answer "claim is under process".
I am fed-up with this. I have asked them to give me a valid answer about delayed my claim.br...

You people are really sucking & disgusting.!! I had never seen such a pathetic service in my life time. I had reported lost my my pan card in the month of august and sent all the required documents through courier at the same time, and started following up with you team for an update regarding my issue but till now my issue is not resolved yet.!! Surprisingly i did not even received any acknowledgement at least as a concern.!! From my experience...

My cpp membership is ia5415176. I had be defrauded and wanted to claim my cpp card protect cover. But even after repeated calling and mailing, i have not received it from them. When i call them, they claim to have sent the form to me, but i have not received it till now. I tried giving another mail id as well, but still i have not received it. I think this is due to the fact that if i don't submit the form till a particular date, they can...

I
I have registered with CPP India on August 2016 with register mobile no-[protected]. This year on Oct 2018, CPP India has again deducted amount from my Axis Credit card without my permission. I called their helpline no and told them that I dont want to renew the membership and also asked them how they can deduct money without my permission. But there was no suitable answer from their side....

I apply pan replacement. And i forwarded the docs through dtdc courier. Tracking status show the delivery on 13 th november. I called cpp assistant customer care if my parcel were delivered. They told me to wait 20 day. And they assured me not to worry and told that your parcel may be delivered. Still they told me to wait for 20 days. After 20 days when i called they told me that we didn't received your docs. What is this yaar. You have to...

Dear sir/madam,

I have recieved complete details about the plan you have sentto me. It does not suit my requirements. Hence i request you to cancel my subscription for this policy my details are as given below

Membership no. Ia1537886, premium
Validity starts from 24.02.16

As per your policy please cancel it immediately.

Regards'

Kapadam ramamohan...

This is in reference to my insurance claim that was lodged in 26th september 2018. My membership id is im0824447
I just spoke to your advisor at cpp fonesafe and really shocked to see that you have rejected my claim because my mobile phone was damaged on 24/09/2018 around 23:30 hrs. And i reported the incident on 26/09/2018 around 10:00 am in the morning.
I mean like seriously you rejected a claim because i was late by 11 hrs...

Even after refusing they activated plan on my card and now when i got to know they are refusing for reversal i had an argument with one seniour executive he was refusing everything and telling me dhyan rakhna chahiye apne account ka and all
Why do you guys give personal advice
3998 plus taxes they deducted for the product i refused to buy... They said they dont have my any approval to give me
Highly recommended not to...

My membership no: im2027217. I have bought a samsung galaxy j7 duos mobile on emi from bajaj finance on 1st-november-18. Now i want to cancel the extended warranty of cpp asset care policy.

My asset care policy model type is sm-j720fzbgins, my emi will start from 02-december-18 so do it fast. Please cancel cpp asset care policy.

Also i went to bajaj office to cancel this, but i have not received any update it.br...

Sir my membership number is IM1415757. I've registered my claim for my damage mobile phone on 12th of September and all documents you have received from me on 24th of September.. Whenever i called to your customer care team they always saying that your request is forwarded to concern department. Please wait for 3-4 working days how long I've to wait... Its really disappointing... Please do the needful ASAP...

My membership id is im 1020179

I had registered my complaint on aug 17, 2018 and submitted all the documents along with mobile for full claim to cpp mentioned address on aug24, 2018.

As per contract i waited for 28 working days to receive my claim, which ended on oct05, 2018. I called cpp customer care many times, (Every the days) regarding status of my claim, but they always have one single reply - claim is...

I have purchased card protection plan from cpp india for the protection (Valid till 31st october), 2018 for my sbi credit card no ending with 9109 (Screenshot attached). Today i was checking my card statements month wise and found a fraud transaction in the month of may, 2018 statement.

Immediately i called [protected] to launch a complain to get the ultimate solution and card fraud protection benefit as mentioned in cpp india...

I want to cancel my CPP plan as customer care executive is neither replying nor sending any documents for my CPP plan which is misguided by executive and triggered.I want to stop this plan in urgent.I have send so many emails and calls but customer care is so unresponsive.I want to get cancelled confirmation of this policy as it Is auto debited from my icici bank account.ICICI bank branch motikhavdi is not supporting me in this regardbr...