Claimed

CPP Group India Complaints & Reviews

4.4
Updated: Sep 1, 2025
Complaints 464
Resolved
392
Unresolved
72
Contacts

File a complaint to CPP Group India

Having problems with CPP Group India?

File a complaint and get it resolved by CPP Group India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

CPP Group India reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jyothish16
Oct 24, 2023
Oct 25, 2023
This thread was updated on Oct 25, 2023
Report
Copy

At the time of claiming the policy they fraudulantly intimated that policy canceled how once taken policy can be canceled without attaining the maturity date or violating the terms and conditions memtioned in the agreement.For your refferal attaching welcome documents provided by CPP

They told that the policy has been canceled on 22 feb but they had confirmed the validity of policy through mail on 26 th feb 2023 hereby attaching details
CPP Group India customer support has been notified about the posted complaint.
"Dear Customer,

The membership has already been cancelled on 10th Feb’23.

Request you to connect with Bajaj Finance for your query related to membership cancellation.

Regards,

CPP Team"
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajeevbabbal
    Oct 1, 2023
    Oct 3, 2023
    This thread was updated on Oct 3, 2023
    Report
    Copy

    My Bajaj Loan Account No.PC33PLE9308274 And CPP Policy No. is CS-VK0858748.

    I Don't Want Any Policy .. Please Cancel
    CPP Group India customer support has been notified about the posted complaint.
    "Dear Customer,

    We hope your query related to CPP has been successfully resolved.

    Please contact us on our 24-hour help line numbers[protected]toll-free) or [protected] for any further assistance.

    Regards
    CPP Team"
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sreeramineni nani
      from Ongole, Andhra Pradesh
      May 9, 2023
      Report
      Copy

      Address: Vijayawada

      My Mobile Was Breaked 1Day Back But There Not Responding Mails and customer Service My Number [protected]

      Memeber ship:-FONL[protected]
      Not Responsible Person
      CPP Group India customer support has been notified about the posted complaint.
      "Dear Customer,

      We regret any inconvenience caused. Request you to share your CPP membership number or registered contact details. This will help us in resolving your query.

      Assuring you of our best services at all times.

      Regards
      CPP Team"
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        HUMA YUSUF
        May 5, 2023
        Report
        Copy

        Address: Indore, Madhya Pradesh, 452001

        Dear Sir/Madam,

        I have received complete details about the plan you have sent to me. It does not suit my requirements .Hence I request you to cancel my subscription for this policy my details are as given below

        membership no. IAH002351,
        Premium validity starts from 05.05.23

        As per your policy please cancel it immediately.

        Regards,
        Huma Yusuf
        CPP Group India customer support has been notified about the posted complaint.
        "Dear Customer,

        Request you to connect with Bajaj Finance for membership cancellation request.

        Regards

        CPP Team"
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shashankbablu
          Apr 11, 2023
          Report
          Copy

          Address: INDIA

          Dear Team,
          This is to bring to your attention that i had availed a mobile insurance policy with you . last month 15 march 2023 unfortunately my mobile phone damaged and i had field a claim with you on the same day. I have sent all the necessary documentation through Whatsapp as requested.

          However, i have now been informed that my insurance claim has been rejected. i kindly request you to look into the matter and process my insurance amount as soon as possible.

          NAME-K NARAYANA RAO
          MOBILE NUMBER- [protected]
          IMEI NO. [protected]
          MODEL-A33 5G SAMSUNG

          KINDLY LOOK IN TO THIS AND DO THE NEEDFUL
          CPP Group India customer support has been notified about the posted complaint.
          "Dear Customer,

          We regret any inconvenience caused. Request you to share your CPP membership number . This will help us in resolving your query.

          Assuring you of our best services at all times.

          Regards
          CPP Team"
          "Dear Customer,

          We regret any inconvenience caused. Request you to share your CPP membership number . This will help us in resolving your query.

          Assuring you of our best services at all times.

          Regards
          CPP Team"
          Shashankbablu's [Complaint's author] reply, Apr 17, 2023
          CPP membership numbe : IMB211271

          i kindly request you to look into the matter and process my insurance amount as soon as possible.
          "Dear Customer,

          We hope your query related to CPP has been successfully resolved.

          Please contact us on our 24-hour help line numbers[protected]toll-free) or [protected] for any further assistance.

          Regards
          CPP Team"
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            Immy2592
            from Jalandhar, Punjab
            Mar 9, 2023
            Report
            Copy

            My name is Amit kumar. I am from Jalandhar, punjab. I availed last year feb. 2022 Card Protection Plan through Yes bank and deduct the premium from my yes bank credit card. But in whole year i didn't received any physical document of cpp neither i received any softcopy in my email. I didn't got any response from cpp team as well. I decided not to renew cpp plan on next year but on 13th feb i have received sms regarding CPP plan renewed of rs. 1749/- but it was renewed without my consent. When I contact to the concerned team to cancelled it, they try to convince me to continue the service and deliver the renewal documents in next 10 working days. According to our conversation, 10 working days completed on 3rd March but till I haven't received any physical document from CPP. I am now so much disappointed. I can't even wait now. If my issue not resolved within next 3 working days then I will lodge complaint in consumer court regarding this issue.
            CPP Group India customer support has been notified about the posted complaint.
            "Dear Customer,

            We regret any inconvenience caused. Request you to share your CPP membership number or registered contact details. This will help us in resolving your query.

            Assuring you of our best services at all times.

            Regards
            CPP Team"
            "Dear Customer,

            We regret any inconvenience caused. Request you to share your CPP membership number or registered contact details. This will help us in resolving your query.

            Assuring you of our best services at all times.

            Regards
            CPP Team"
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ansar1340
              from PALAKKAD, Kerala
              Jan 30, 2023
              Report
              Copy

              Address: W/O. HASSAN MUHAMMAD, CHEMBAKAM HOUSE, KATTUTHERUV,, PUDUNAGARAM

              Cpp cancel am not interest policy
              CPP Group India customer support has been notified about the posted complaint.
              "Dear Customer,

              We regret any inconvenience caused. Request you to share your CPP membership number or registered contact details. This will help us in resolving your query.

              Assuring you of our best services at all times.

              Regards
              CPP Team"
              Helpful
              1 other people found this review helpful
              1 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Apand
                Jan 7, 2023
                Resolved
                Report
                Copy
                Resolved

                Cancelled the CCP plan on[protected], the day I received the mail for membership.
                Called multiple times on the customer care number. No proper answer was provided. They even say I’m eligible for full refund.
                9 working days are over and I have not gotten my money back.
                Membership is is IAG027525.
                Jan 11, 2023
                Complaint marked as Resolved 
                CPP Group India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Praveena.desai
                  from MYSORE, Karnataka
                  Nov 24, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Tapovan terraces ,301, 28/c,3rd stage, Industrial suburb,,Visweshwaranagar, Mysore, Karnataka-570008

                  Dear Sir/Madam,
                  I the undersigned Praveena Desai, Housewife, residing in Mysore had opened joint SBI Saving account at my native (SBI -0857, green street) Karwar Karnataka along with my mother during Covid times for any emergiences. To my suprise a SBI rupay platinum card is imposed along with CPP plan which I never activated or agreed for. To my suprise I find that every year SBI credit card maintenance fee Inr 350 and CPP service charges of Inr 3199 have been charged and auto debited from my saving account for the last three years. I would like to bring to your kind notice that I have not used the SBI Credit card nor the CPP services since issue as I was not aware of these. Further the amount is auto debited from my SBI saving account for the past three years with out my concern. When I try to contact the CPP they are saying that money will not be refunded nor the plan can be deactivated. Even the request for SBI credit card deactivation is on hold. an amount of Inr 300 is credited to SBI card and not the my SBI saving account from where it was debited. I don't need the credit card not any plans like CPP, as I don't use any credit card, I am helpless and have been levied a total charge of Inr 10, 305 ( 9597 by CPP group India) for the last three years without my concern.
                  My humble request is to arrange for deactivation of SBI credit card ([protected]) and CPP plan with immediate effect and refund of the imposed money to my SBI saving account.

                  Yours faithfully,
                  Praveena Desai.
                  Dec 19, 2022
                  Complaint marked as Resolved 
                  Resolved with full refund.
                  CPP Group India customer support has been notified about the posted complaint.
                  Dec 10, 2022
                  Updated by Praveena.desai
                  The complaint was Resolved with a full refund.
                  Thank you!
                  "Dear Customer,

                  We hope your query related to CPP has been successfully resolved.

                  Please contact us on our 24-hour help line numbers[protected]toll-free) or [protected] for any further assistance.

                  Regards
                  CPP Team"
                  Praveena.desai's [Complaint's author] reply, Dec 10, 2022
                  RESOLVED.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    nirosh1985
                    from Delhi, Delhi
                    Nov 12, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: TATAPUDI NIROSH KUMAR

                    Dear Sir/Madam,

                    I have recieved complete details about the plan you have sent to me.
                    It does not suit my requirements. Hence i request you to cancel my subscription-RENEWAL for this policy my details are as given below

                    Card Protection Premium+Plan Membership no. IA5759537, Sbi Credit Card
                    Premium validity starts from[protected]

                    as per your policy please cancel it immediately.

                    Regards'

                    TATAPUDI NIROSH KUMAR
                    Nov 17, 2022
                    Complaint marked as Resolved 
                    Yes, this website really helped me to get rid of unnecessary payment of Rs.2500/- for card protection renewal which I don't require.. Thanks to this website. and support team.
                    CPP Group India customer support has been notified about the posted complaint.
                    "Dear Customer,

                    We wish to confirm to you that your membership no. IA5759537 has been cancelled on Nov 14’2022 as per your request and refund was processed on Nov 15’2022.

                    Please contact us on our help line numbers[protected]toll-free),[protected]please prefix city STD code) or [protected] (International help line number) for any further assistance.

                    Regards

                    CPP Team"
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mr. Mitendrasinh Rathod
                      from Himatnagar, Gujarat
                      Nov 10, 2022
                      Report
                      Copy

                      Address: HIMMATANAGR

                      I was recently purchased oneplus 4K LED(Worth 35500/-) on emi from bajaj finaserv ltd.,
                      CPP LivCare Lite V1 Plan worth 1500/-rupees with 3 emi's,
                      was activated for my account without my authorization.

                      I want to cancel that insurance or the service which is activated.
                      NEXT EMI Money is not deducted from my account

                      Policy NO: IL6143029
                      Cpp liv care policy loan account number:-81SIDLIR417447
                      Please resolve the issue as soon as possible...
                      CPP Group India customer support has been notified about the posted complaint.
                      "Dear Customer,

                      Request you to connect with Bajaj Finance for membership cancellation request.

                      Regards

                      CPP Team"
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ajit L L Das
                        Nov 8, 2022
                        Report
                        Copy

                        Very bad n poor service from service center

                        They are offering me some amount and no logic for depreciation etc.

                        Pls contact me on [protected]@gmail.com

                        Will share my number
                        CPP Group India customer support has been notified about the posted complaint.
                        "Dear Customer,

                        We regret any inconvenience caused. Request you to share your CPP membership number or registered contact details. This will help us in resolving your query.

                        Assuring you of our best services at all times.

                        Regards
                        CPP Team"
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          shrivatsa konale
                          from mangalore, Karnataka
                          Oct 20, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: mangalore branch

                          This is to inform you about the regret that has made been made by bajaj finance regarding the insurance claim which is yet to be settled . I have been left utterly disappointed because even after calling more than 25 times i have been not given proper response about my claim and finally been told it is not possible to claim.
                          So it is to look after the claim and give me a proper response regarding which is not settled even after submitting proper documents and verfication
                          kindly look after the details

                          name : shrivatsa konale
                          mobile number : [protected]
                          membership number : im8442781
                          complaint number : oc[protected]
                          incident dent : 17/08/2022
                          Mar 9, 2023
                          Complaint marked as Resolved 
                          RESOLVED, THANK YOU
                          CPP Group India customer support has been notified about the posted complaint.
                          "Dear Customer,

                          We hope your query related to CPP has been successfully resolved.

                          Please contact us on our 24-hour help line numbers[protected]toll-free) or [protected] for any further assistance.

                          Regards
                          CPP Team"
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Venkydesh007
                            Aug 31, 2022
                            Report
                            Copy

                            CPP started a icici card subscription without my consent.i haven't opted for any service.
                            I need to know how they got my bank details and through which process they can start a service without my consent, if via online without verbal consent
                            CPP Group India customer support has been notified about the posted complaint.
                            "Dear Customer,

                            We regret any inconvenience caused. Request you to share your CPP membership number or registered contact details. This will help us in resolving your query.

                            Assuring you of our best services at all times.

                            Regards
                            CPP Team"
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sanju1332
                              from Mansa, Gujarat
                              Aug 30, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: No idea

                              Bajaj Finserv — cancellation of cpp liv assist and health policy
                              I recently availed a personal loan from bajaj finserv and my loan account number for the same is 01XIDLIM991815.I have been provided with cpp plan and a health insurance with this loan and the amount for the same has been deducted from my loan amount. However, i am in no need of cpp plan and health policy. Therefore, as i am still in free look period, kindly cancel my cpp plan and health policy and refund me my money back
                              Sanjay patel
                              D. O. B
                              12march 1983
                              Cpp liv assist number
                              IL5765458
                              Oct 2, 2022
                              Complaint marked as Resolved 
                              CPP Group India customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 01, 2022
                              CPP Group India Customer Care's response
                              "Dear Customer,

                              Request you to connect with Bajaj Finance for membership cancellation request.

                              Regards

                              CPP Team"
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Jitender adhana
                                from Faridabad, Haryana
                                Aug 30, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: CPP Group India Address Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
                                Website: in.cppgroup.com

                                Dear sir/madam,

                                i have recieved complete details about the plan you have sentto me.It does not suit my requirements .Hence i request you to cancel my subscription for this policy my details are as given below

                                membership no. IAE948967
                                Primiume amount. 699
                                Validity start from . 8 August 2022

                                as per your policy please cancel it immediately

                                Regards
                                Jitender adhana
                                Sep 5, 2022
                                Complaint marked as Resolved 
                                Thanks refund my amount
                                CPP Group India customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 01, 2022
                                CPP Group India Customer Care's response
                                "Dear Customer,

                                Request you to connect with Bajaj Finance for membership cancellation request.

                                Regards

                                CPP Team"
                                Dear Customer,

                                Request you to connect with Bajaj Finance for membership cancellation request.

                                Regards,

                                CPP Team
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vishnu Naidu
                                  Aug 26, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  This is Vishnu. I saw an entry for Rs 1749 in my credit card statement for CPP protection. I would like to mention that I HAVE NEVER REGISTERED FOR THIS SERVICE and I am very shocked to see that amount could be debited from my card without my consent/approval. I am very shocked by this treatment, how can somebody just charge any amount from my card WITHOUT MY APPROVAL and then refuse to refund it?
                                  I want my amount back and I don't want any such services.
                                  Oct 1, 2022
                                  Complaint marked as Resolved 
                                  CPP Group India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 31, 2022
                                  CPP Group India Customer Care's response
                                  "Dear Customer,

                                  We regret any inconvenience caused. Request you to share your CPP membership number or registered contact details. This will help us in resolving your query.

                                  Assuring you of our best services at all times.

                                  Regards
                                  CPP Team"
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Phanindar
                                    from Hyderabad, Telangana
                                    Aug 25, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Siddipet

                                    Hi Team,
                                    I had the membership in CPP group from 3 Years, inadvertently I took the membership on a tele call and I have been charging the membership amount from 3 years and as per my Credit card usage i have no need of this membership. Please cancel my membership in CPP group india. Please take my request into consideration and take action. My Membership Details are
                                    Membership No.: IA4908247(Premium)
                                    Name : S Shankar.
                                    Oct 15, 2022
                                    Complaint marked as Resolved 
                                    CPP Group India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 01, 2022
                                    CPP Group India Customer Care's response
                                    "Dear Customer,

                                    We hope your query related to CPP has been successfully resolved.

                                    Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                    Regards,
                                    CPP Team"
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      K Rathinavel
                                      from Tiruchirappalli, Tamil Nadu
                                      Aug 20, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Dear sir/madam,

                                      I have received CPP card protection plan today (20.08.2022). Amount also debited from yes bank credit card. I have not requested or given consent to activate this plan.

                                      Hence i request you to cancel my subscription for this policy my details are as given below

                                      Membership no.: IAE952727,
                                      Premium Rs. 1749
                                      validity starts from 12.08.2022

                                      as per your policy please cancel it immediately.

                                      Regards'

                                      K.Rathinavel
                                      Oct 1, 2022
                                      Complaint marked as Resolved 
                                      CPP Group India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 31, 2022
                                      CPP Group India Customer Care's response
                                      "Dear Customer,

                                      This communication is with reference to our discussion on 22/08/2022 for your membership IAE952727.

                                      We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                      Assuring you of our best services at all times.

                                      Regards,
                                      CPP Team"
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Aniket Kinhikar
                                        Aug 20, 2022
                                        Report
                                        Copy

                                        Address: Doddanekundi Bangalore

                                        Please cancel the Cpp card protection and refund the money,
                                        I will take this issue forward and also share with everyone :
                                        Not just my colleagues but also forward on Whatsap and all social media,
                                        I will make sure to inform everyone about this Fraud.

                                        My id is IAE969976
                                        CPP Group India customer support has been notified about the posted complaint.
                                        "Dear Customer,

                                        This communication is with reference to our discussion on 22/08/2022 for your membership IAE969976.

                                        We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                        Assuring you of our best services at all times.

                                        Regards,
                                        CPP Team"
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit