CPP Group India
CPP Assistance Services Pvt. Ltd.
Customer satisfaction rating: 76%
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330
COMPLAINTS
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CPP Group India Customer Care

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Address
Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 419 4000  [Card Protection]
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35
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31
1860 258 3030  [Asset Care and FoneSafe] [11 AM – 9 PM]
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1800 419 3030  [Asset Care and FoneSafe] [11 AM – 9 PM]
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9
6000 4000  (please prefix city STD code) [Card Protection]
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Phone:
Phone:
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Submit a Complaint
Customer satisfaction rating
76%
Complaints
330
Pending
78
Resolved
231
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Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

CPP Group India Complaints & Reviews

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This is Shobhit Kumar from Lucknow. I received some due amout on my sbi credit card through mail even when i didn't receive...
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I have recently purchased a Washing machine and a CPP tele binding was activated on my account without my authorization.br...
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Claim process
Dec 15, 2020

Complaint Status

CPP Group India customer support has been notified about the posted complaint.
Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team
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    I want to submit Complaint Positive Review Neutral Comment
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    I purchased a monitor from amazon using Bajaj finserv EMI option. without my permission Bajaj started CPP tele binding which...
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    Hi, I was purchased a Air condition with bajaj finserv and after a month I got message from
    CPP TELEBINDING. I want to cancel that immediately before my EMI Date 2nd December...

    My membership number IAA530249
    My loan number 53NETRGL080548
    Cancel CPP
    Nov 28, 2020

    Complaint Status

    CPP Group India customer support has been notified about the posted complaint.
    Dear Customer,

    We hope your query related to CPP has been successfully resolved.

    Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

    Regards
    CPP Team
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      Hi Team,
      My self Amit Mohanty, mobile number [protected] and my CPP Membership No IA9347202 which is received on 20th...
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      CPP group has made fraudulent calls to me saying they are calling from sbi cards and told me some benifits saying these are...
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      It's been almost 14 days since I had cancelled my membership on 7th November, 2020 and have told you to refund my money and...
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      I have taken personal loan from Bajaj Finserv, my application no. SF97018829 with cpp live assist. Please cancel and refund my cpp live assit.
      My cpp live assist membership id.IL1671016
      Thanks
      Srinivasulu
      Cancel Cpp live assist
      Nov 18, 2020

      Complaint Status

      CPP Group India customer support has been notified about the posted complaint.
      Nov 18, 2020
      Updated by srisrinivas9326
      I have taken personal loan from Bajaj Finserv, my application no. SF97018829 with cpp live assist. Please cancel and refund my cpp live assit.
      My cpp live assist membership id.IL1671016
      Thanks
      Srinivasulu

      Dear Customer,

      Request you to connect with Bajaj Finance for membership cancellation request.

      Regards
      CPP Team
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        An unauthorised (without consent) deduction on the name of CPP assistance charge of Rs. 1699 on newly issued Kotak Mahindra...
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        My membership no IAA352316.
        I request that kindly cancelled my membership. I do not interested this service.
        Nov 11, 2020

        Complaint Status

        CPP Group India customer support has been notified about the posted complaint.
        Dear Customer,

        This communication is with reference to our discussion on 11/11/2020 for your CPP membership IAA352316.
        We hope your query related to CPP has been successfully resolved.

        Regards
        CPP Team
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          I dont want cpp card protection plan for my sbi card. So kindly cancel my protection plan. In future do not debit the premium...
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          I had cancelled my membership for SBI credit card on 26th October 2020. My membership number for the same is IAA353270. I...
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          Dear Sir .

          My member ship no is- IA7946381

          i request you to kindly cancel my member ship with immediate effect as on today 3/11/2020, so please don't recover any money from my card account for renewal

          Thanks.
          Manigandan.A
          Nov 03, 2020

          Complaint Status

          CPP Group India customer support has been notified about the posted complaint.
          Dear Customer,

          We wish to confirm to you that your membership no. IA7946381 has been cancelled on 10/11/2020 as per your request. The refund of the membership fee is in process and will reflect in your payment account within 7 working days from the cancellation date.

          Assuring you of our best services at all times.

          Regards
          CPP Team
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            Hello Sir/Madam
            I am customer of Bajaj Finserv and Recently i bought a Refrigerator using Bajaj Finserv EMI.
            br...
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            An unauthorized (without consent) deduction on the name of CPP assistance charge of Rs. 3199 on newly issued SBI card-IRCTC-Rupay...
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            I have tried to cancel my CPP membership (Membership No. IAA325790) by calling CUSTOMER care and by sending mail also but...
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            Hi,
            CCP executive intentionally speak in very speedy manner so that no one can understand. Hence they start my Membership...
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            I have opted for the fonesafe insurance but it's been more than 45 days my claim is not settled kindly look into the same.

            My CPP MEMBERSHIP is : IM3673642
            REGISTERED CONTACT NUMBER: [protected]
            Oct 29, 2020

            Complaint Status

            CPP Group India customer support has been notified about the posted complaint.
            Here is the image sent to your bajaj agent with the IMEI numbers for processing the claim. I have his call records of the same with. I have the call records to on my log

            CPP Group India Customer Care's response, Nov 19, 2020
            Verified Support
            Dear Customer,

            We have tried to contact you on the contact numbers registered with us, but we have been unable to connect with you.

            Please contact us on our 24-hour help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

            Regards
            CPP Team
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              I want to submit Complaint Positive Review Neutral Comment
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              I have cancelled my Membership No IAA112495 on[protected]. In this regard I have received confirmation of card protection...
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