CPP Group India Complaints & Reviews

Hi,
I have claimed for damaged phone in june 2021.
Whenever I call on customer service they replies to provide 2-4 working days, which is till date not replied.
Please reply back on [protected]@gmail.com

Registered details
Rahul Raut
[protected]

Date of Incident - 3rd August 2021
Description of Incident -
Every year CPP is sending me a membership from CPP India. This is a Card Protection Service which provides money in case i loose my Debit Card and Credit Card. I have not availed for the this service but every year they are sending a membership mail.
Please Cancel my Membership permanently and dont send membership mails every year.
I have not availed your service, and I have never contacted CPP to initiate my membership for the year 2021.
(Membership No IAC170004)

Reg mob no [protected]
Mobile claime lana ka lia bhaja se return nahi mila

Dear Sir,
At 14/07/2021 I got a sms on my mobile (protected) transactions amount of rupees 2499 made on SBI credit card at CPP assistance for CPP membership. But I'm not aware for this unauthorise payment. And I cancel my CPP membership. So I request you to please reverse my charge of rs2499 on my SBI credit card and cancel my CPP membership.
My CPP membership number is IAC018042....

My Membership no- IA7424441

I do not want to continue with CPP Membership. I can see that CPP is debiting Rs.1699 without my permission from 19/07/2021 .I did not give permission/approval to issue my
CPP membership.Please cancel my membership immediately and refund my money which was deducted without my permission

I am Ritwik Karmakar mobile no. [protected] policy no. IM6489239.I submitted my claim on[protected] but due to covid 19 pandemic situation service centre delayed their work and return my phone on[protected] but that time they gave me a wrong bill again they provided the correct bill on[protected].

I already submitted my bill details on[protected] with wrong bill but I send all original bills( wrong and correct) and documents on[protected] through couriers.and service centre delayed letter also sent to [protected]@cppindia.com.

Till now I am not getting my claimed amount what will I do.

I talked to cpp India group's customer care centre many times at least they informed me that my claimed is rejected due to document submition delay.But where is my fault?I followed cpp India group's all instructions sincerely.mobile service centre delayed their work.I also informed them many times to do fast their work but they were showing delay reason as covid 19 pandemic situation.

Now I am very upset by Cpp group India fonesafe service.Because now they denied to give my claimed amount and trying to show me these are my fault.

Please help me to get my claimed amount in this pandemic situation.

Thank You.

I am Ritwik Karmakar mobile no. [protected] policy no. IM6489239.I submitted my claim on[protected] but due to covid 19 pandemic situation service centre delayed their work and return my phone on[protected] but that time they gave me a wrong bill again they provided the correct bill on[protected].

I already submitted my bill details on[protected] with wrong bill but I send all original bills( wrong and correct) and documents on[protected] through couriers.and service centre delayed letter also sent to [protected]@cppindia.com.

Till now I am not getting my claimed amount what will I do.

I talked to cpp India group's customer care centre many times at least they informed me that my claimed is rejected due to document submition delay.But where is my fault?I followed cpp India group's all instructions sincerely.mobile service centre delayed their work.I also informed them many times to do fast their work but they were showing delay reason as covid 19 pandemic situation.

Now I am very upset by your service.Because you denied to give my claimed amount.

Please help me to get my claimed amount in this pandemic situation.

Thank You.

I send a query but I dint got any feedback regarding this I spoke to your representative (Tanya - CPP Liv Assist) she said please mention your policy no in the subject and send it to us ([protected]@cppindia.com). they will help you and send complete details on mail..
(As I spoke with your executive Tanya - [protected] regarding this she said
Membership started on 20/11/2019,
Premium Amount: 4699.00
Membership Renewed on: 20/11/2020
Membership canceled on: 20/6/2021)
She said membership canceled not from our side it's from the bajaj finance side but the bajaj finance executive told me to get these details in the mail that we had cancelled you membership from CPP India and will look forward to your matter and proceed further

For any proof i have call recording from CPP liv assist team

I have to claim the term Life Insurance of my father for this

Soo share with me complete details regarding this policy as soon as possible as i last time sent mailed 6 days before: but not receive any feedback yet
It's a humble request to share details regarding this Policy No: IL0108356

I want to cancel my cpp please contact me [protected]

I have choosen card protection membership from your company. However when I got my credit card, I came to know only 10000 is given as credit limit. So, for this small ammount I don't need any protection scheme. Hence, I want to cancel my card protection plan membership. Details are as follows:

Membership ID: IAB990804
Name: Swadhin Das
Credit Card: SBI Simply Click
Mob no: [protected]
Email: [protected]@cs.iitr.ac.in

Kindly cancel my membership plan as early as possible.

I have recieved complete details about the plan you have sentto me. It does not suit my requirements .Hence i request you to cancel my subscription for this policy my details are as given below

membership no. IAB946273,

So Please cancel the policy immediately

regards,
Krishna Pada Santra

To Respected person who’s in charge,

This is Viswanatha Raju and i have a claim to get cleared its been many days but there is no response from your end i just got a mail saying its under progress and later after 2 months i have called to Cpp customer care and they told me that the cheque which i submitted which is canceled cheque and my Aadhar name doesn't mach saying its in short cut and i have to submit an affidavit, as am not in india it took me this long to submit and even due to lock down issues due to covid, now am sending the affidavit as well. I dint even get a mail regarding the affidavit. Please clear my claim asap. please do the helpful needed asap. [protected] is my number, i have got a call saying the claim has been rejected i even asked the concern person saying i dint even get a call or msg regarding the claim and how can they reject for silly reason where i even submitted the cheque of mine. please i need some justice regarding this issue. This is litterly looting money from the customers.

[protected] is my number and am ready for any trial ahead..

To Respected person who’s in charge,

This is Viswanatha Raju and i have a claim to get cleared its been many days but there is no response from your end i just got a mail saying its under progress and later after 2 months i have called to Cpp customer care and they told me that the cheque which i submitted which is canceled cheque and my Aadhar name doesn't mach saying its in short cut and i have to submit an affidavit, as am not in india it took me this long to submit and even due to lock down issues due to covid, now am sending the affidavit as well. I dint even get a mail regarding the affidavit. Please clear my claim asap. please do the helpful needed asap. [protected] is my number, i have got a call saying the claim has been rejected i even asked the concern person saying i dint even get a call or msg regarding the claim and how can they reject for silly reason where i even submitted the cheque of mine. please i need some justice regarding this issue. This is litterly looting money from the customers.

[protected] is my number and am ready for any trial ahead.

I recently availed a personal loan from bajaj finserv and my loan account number for the same is 516GPLHB754097 I have been provided with cpp plan and a health insurance with this loan and the amount for the same has been deducted from my loan amount. However, i am in no need of cpp plan and health policy. Therefore, as i am still in free look period, kindly cancel my cpp plan and health policy and refund me my money back.

My Name is Mr. Jagdish. I am writing a complaint about my sony led TV in which I take EMI from your company on 5/11/2018. with member ship number : AC1883843. My TV is not working properly as only sound is comming and the screen is totally black and unwanted noise is comming.

Model number : KLV-32R202FIN[protected]
Serial No. : 8079498

This is my second time complaint but no step is taken from your end

I have purchase a vivo mobile on EMI in Bajaj finserv, But When I see the detail digital cpp telebinding EMI 275/- activities.
Which is activited without my permission..
I am not acceptable to pay this cpp charges...
Cpp loan number 577DTBGV930456
So please cancel it as soon as possible.

I never received any call/email nor I opted for any service from CPP Group but still I received below email. Isn't this some kind of fraud this company is playing with people? I want to know who provided the consent to these guys to register me for the card protection plan services? I am just cheking my accounts right now if they have deducted any sort of amount as a part of registration process.

Below is the email:
br...

Please canceled card production membership

My Name is Mr. Jagdish. I am writing a complaint about my sony led TV in which I take EMI from your company on 5/11/2018. with member ship number : AC1883843. My TV is not working properly as only sound is comming and the screen is totally black and unwanted noise is comming.

Model number : KLV-32R202FIN[protected]
Serial No. : 8079498

Hope you help me out as soon as possible.

I am terminating credit card account, please close my account .