CPP Group India
CPP Assistance Services Pvt. Ltd.
Customer satisfaction rating: 77%
Submit a Complaint
329
COMPLAINTS
ADVERTISEMENT

CPP Group India Customer Care

TwitterLinkedInYoutube
Address
Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 419 4000  [Card Protection]
up
35
down
31
1860 258 3030  [Asset Care and FoneSafe] [11 AM – 9 PM]
up
17
down
12
1800 419 3030  [Asset Care and FoneSafe] [11 AM – 9 PM]
up
22
down
9
6000 4000  (please prefix city STD code) [Card Protection]
up
9
down
11

Phone:
Phone:
up
26
down
11

Submit a Complaint
Customer satisfaction rating
77%
Complaints
329
Pending
78
Resolved
231
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

CPP Group India Complaints & Reviews

Sort by:
I was charged with the annual membership charges from CPP India on 29th may. I emailed you to sought cancellation and refund...
Helpful
Share
Report
Copy

I was hit by a car at dighi road in bhosari at 12:30 pm today. I fell off my bike and my mobile display exploded. I want to make an insurance claim.
I want to make an insurance claim
I want to make an insurance claim
Jun 04, 2020

Complaint Status

CPP Group India customer support has been notified about the posted complaint.
Dear Customer,

We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.

Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.

Regards,
CPP Team
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    Company not provide me with the solution my phone dead in under warranty cpp india not help & support my case already running & it's showing active company denied me to solve my issue please take action on my request please find the membership number im2850120
    this membership number im2850120
    Jun 04, 2020

    Complaint Status

    CPP Group India customer support has been notified about the posted complaint.
    Dear Customer,

    We have tried to contact you on the contact numbers registered with us, however unable to connect. We request you to share your alternative contact number so that we can contact you and resolve your query.

    Regards
    CPP Team
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      Dear sir,
      An amount has deducted from credit card amount rs. 2199 as cpp assistant charges
      Kindly reverse it as soon as possible
      My regd mob no. [protected]

      Thank you
      Tamesh chandra barik
      Mob [protected]
      Jun 03, 2020

      Complaint Status

      CPP Group India customer support has been notified about the posted complaint.
      Dear Customer,

      We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

      Regards
      CPP Team
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Hello sir,

        I registered for credit card two months ago. After the credit card approval i got call for asking...
        Helpful
        Share
        Report
        Copy

        I did not apply for any membership, but got a welcome mail with my personal details in it.
        May 25, 2020

        Complaint Status

        CPP Group India customer support has been notified about the posted complaint.
        Dear Customer,

        We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

        Regards
        CPP Team
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          My sister is working with health mission nhm gujrat for 1 years last 3 months she has lots of works with patient & hospital...
          Helpful
          Share
          Dear sir
          I had mailed to cpp aset care for cancellation

          To cpp. Assetcare

          Dear sirbr...
          Helpful
          Share
          Report
          Copy

          [Resolved]

          Dear Sir/Mam,

          Membership no-IA6847282
          Due date -29th April 2020
          Amount-1699/-

          Kindly cancel my membership as soon as possible and refund my amount. I don’t want to continue this membership. I also mailed so many times but nobody reply and same happened with calls.

          Regards
          cancel my membership
          Jun 13, 2020
          Complaint marked as Resolved 
          When i put the my query on consumercomplaints.in Within 3-4 days my query get resolved and they refund all the money in my card back. Thanks
          Dear Customer,

          We wish to inform you that membership refund has been processed on May20’20 with transaction reference number [protected]. We would request you to check your bank statement for refund details.

          Regards
          CPP Team
          Navdeep Ror's [Complaint's author] reply, Jun 13, 2020
          Thankyou for the refund .
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            Hi this is Sushant Soni, I've already been in this matter, and now again... Today i receive a text message from icici that my credit card is debited with 1699 for CPP ASSISTANCE. How can they do this without asking me, without my permission.
            debited amount from credit card for cpp assistance without asking
            Dear Customer,

            We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

            Regards
            CPP Team
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              All documents sammit for dated10/3/2020but not responsible so that you pls my infarm imidatly
              Dear Customer,

              We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

              Regards
              CPP Team
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Report
                Copy

                On 1st April 2020, I came to know that CPP of Rs 1699 is applied on my Premium SBI Credit Card without my knowledge and authority.
                I request you to please cancel CPP on my credit card and refund my money.
                Dear Customer,

                We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                Regards
                CPP Team
                PratulP's [Complaint's author] reply, Jun 5, 2020
                Registered Mobile No :- 9336226233
                Dear Customer,

                We wish to inform you that membership refund for your CPP membership IA9411575 has been processed on Jun16’20 with transaction reference number [protected]. We would request you to check your bank statement for refund details.

                Regards
                CPP Team
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Dear Sir/Madam My Membership no. Is IA6525191.I already talked to customer service for March to cancel my membership plan.She...
                  Helpful
                  Share
                  Dear sir/ madam.

                  I am ketan aggarwal my contact no. Is [protected]. I want to say that on 31st march 2020 i...
                  Helpful
                  Share
                  Report
                  Copy

                  I have applied for cpp through Bajaj Finserv and paid the first installment through bajaj finserv.
                  few days back i recieved message that i can acces my wardwiz protection but no detail was further given.
                  please tell of further proceedings
                  i have attach photo of message recieved
                  pls contact at -sadiya.[protected]@gmail.com
                  cpp asset not received
                  Dear Customer,

                  We wish to inform you that we are unable to open the document.

                  We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                  Regards CPP Team
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    Hai, as per company's request i have taken a card protection plan against my sbi card in a form of emi deduction the plan...
                    Helpful
                    Share
                    Cancellation of one assist membership
                    I am an sbi bank credit cardholder. The bank has auto debited rs. 1299/- from...
                    Helpful
                    Share
                    My CPP member ship card no is - IA1141094 for SBI Credit Card Protection.
                    I have been requesting the company to cancell...
                    Helpful
                    Share
                    My member ship no is - ia9195214
                    I request that kindly cancelled my member ship.
                    I am not interested to continue...
                    Helpful
                    Share
                    Sir/mam

                    I got letter one day informing me about activation of card protection service (Membership number -...
                    Helpful
                    Share
                    ADVERTISEMENT