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CPP Group India Complaints & Reviews

4.4
Updated: Sep 1, 2025
Complaints 464
Resolved
392
Unresolved
72
Contacts

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CPP Group India reviews & complaints page 8

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R
Rajesh Devendra
Jun 2, 2021
Resolved
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Resolved

Address: Sion Koliwada pipeline sardar nagar mumbai 400022

I have purchase a vivo mobile on EMI in Bajaj finserv, But When I see the detail digital cpp telebinding EMI 275/- activities.
Which is activited without my permission..
I am not acceptable to pay this cpp charges...
Cpp loan number 577DTBGV930456
So please cancel it as soon as possible.
Aug 5, 2021
Complaint marked as Resolved 
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2021
CPP Group India Customer Care's response
Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team
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    P
    Periyasami m
    May 31, 2021
    Resolved
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    Resolved

    Address: Kamalapuram vill, mallikuttai post, karimangalam tk, dharmap, Olaipatti vill, salamaruthuppatti post, uthangarai tk, krish

    Please canceled card production membership
    Aug 5, 2021
    Complaint marked as Resolved 
    CPP Group India customer support has been notified about the posted complaint.
    I am not able contact Tamil customer
    Very worst delayed
    Corona lockdown there is no income please refund us
    Dear Customer,

    We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

    Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

    Regards
    CPP Team
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      J
      Jagdish saran gupta
      May 18, 2021
      Resolved
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      Resolved

      My Name is Mr. Jagdish. I am writing a complaint about my sony led TV in which I take EMI from your company on 5/11/2018. with member ship number : AC1883843. My TV is not working properly as only sound is comming and the screen is totally black and unwanted noise is comming.

      Model number : KLV-32R202FIN[protected]
      Serial No. : 8079498

      Hope you help me out as soon as possible.
      Aug 11, 2021
      Complaint marked as Resolved 
      CPP Group India customer support has been notified about the posted complaint.
      Verified Support
      May 29, 2021
      CPP Group India Customer Care's response
      Dear Customer,

      We hope your query related to CPP has been successfully resolved.

      Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance .

      Regards
      CPP Team
      No, Not yet my issue has been resolved your company is just extending days saying tomorrow your issue will be resolved and again when I call them they say same words.

      I don't think so your company service is too good to resolve my issue. I had registered complaint many days ago but no action is taken. Your officer name as Mr. Vishal in noida they said the technician will come today itself on 1/06/2021 but till yet no one came. Also your company is saying to talk with Sony TV and ask them to solve the issue why should I call them I had registered complaint to your company now the headache is yours not mine.

      Try to solve my issue as soon as possible.
      CPP Group India Customer Care's response, Jun 9, 2021
      Verified Support
      Dear Customer,

      We hope your query related to CPP has been successfully resolved.

      Please contact us on our help line number between 11 AM – 9 PM at 18004193030 (toll-free) or 18602583030 for any further assistance .

      Regards
      CPP Team
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        S
        Simmi Pankaj Sarda
        May 15, 2021
        Resolved
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        Resolved

        Address: Kedia complex,Ward no 6 ,rairangpur, Kedia complex

        I am terminating credit card account, please close my account .
        Aug 5, 2021
        Complaint marked as Resolved 
        CPP Group India customer support has been notified about the posted complaint.
        Dear Customer,

        We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

        Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

        Regards
        CPP Team
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          G
          Gangaputra Naresh
          May 4, 2021
          Resolved
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          Resolved

          Address: Sanjay Nagar Mahabubnagar dist . Telangana state.

          Already fone safe .. and 2nd cpp telebinding .. plz cancel cpp telebinding insurance
          Aug 5, 2021
          Complaint marked as Resolved 
          CPP Group India customer support has been notified about the posted complaint.
          Dear Customer,

          Request you to connect with Bajaj Finance for membership cancellation request.

          Regards
          CPP Team
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            G
            gauravsahni
            May 2, 2021
            Resolved
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            Resolved

            I received an email from CPP assistance services that they registered me
            I had never asked for their service how can they start or register my name without my permission ???
            I want that they should cancel my name from membership
            Aug 6, 2021
            Complaint marked as Resolved 
            CPP Group India customer support has been notified about the posted complaint.
            Dear Customer,

            We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

            Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

            Regards
            CPP Team
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              S
              Sunny3638
              from Noida, Uttar Pradesh
              May 1, 2021
              Resolved
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              Resolved

              I want to cancel my subscription. I had already call the customer support for cancellation. They didn't saying about the 30 day refund policy so i had went for raising the complaint and i saw if we are cancelling within 30 days cpp will refund the amount. So I want to cancel the subscription and don't want that in future again any deduction from cpp.
              Aug 12, 2021
              Complaint marked as Resolved 
              CPP Group India customer support has been notified about the posted complaint.
              Verified Support
              May 07, 2021
              CPP Group India Customer Care's response
              Dear Customer,

              We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

              Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

              Regards
              CPP Team
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                T
                Toufique Kirana
                Apr 30, 2021
                Resolved
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                Resolved

                Please cansal my loan
                Account-445ULAGI334146
                Amount-2999
                Name-Shaikh Toufique Shaikh Hameed
                I am not intersted in this unknown loan
                Pleas I request to you cansal this fraud loan as soon as possible & refund the amuont which dibited by you
                Aug 9, 2021
                Complaint marked as Resolved 
                CPP Group India customer support has been notified about the posted complaint.
                Verified Support
                May 07, 2021
                CPP Group India Customer Care's response
                Dear Customer,

                Request you to connect with Bajaj Finance for membership cancellation request.

                Regards
                CPP Team
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                  M
                  Madhan G_91
                  Apr 21, 2021
                  Resolved
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                  Resolved

                  Dear sir/madam,

                  I want to deactivate my CPP SBI Credit card plan & please refund the amount which is debited from my card I request you to cancel my membership and return amount which is debited from my card.

                  Membership No. IA8053724
                  Please cancel it immediately.
                  Apr 21, 2021
                  Complaint marked as Resolved 
                  i have written wrong membership number
                  CPP Group India customer support has been notified about the posted complaint.
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                    P
                    Praveen Puvvada
                    Apr 14, 2021
                    Resolved
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                    Resolved

                    I received an SBI new credit card and got a call from CPP on the same day about the card saver plan. Initially I was informed that it is a one time payment for card protection plan. However, there was no information in email or phone or sms that it is annual plan. I was charged 2499/- the following year stating that it is an annual plan. There was no email intimation or phone communication. When called customer care CPP, they informed that the agent has provided wrong information and email would be sent 30 days for intimation. There was no such email in SPAM or my INBOX on CPP.

                    I was informed that they would cancel the plan and initiate refund.
                    [protected] Cancellation Letter ID. After 15 days, I still did not receive the refund. When I called they said account has been cancelled and refund was re initiated . They again provided me the same cancellation letter ID which I received earlier.
                    Aug 11, 2021
                    Complaint marked as Resolved 
                    CPP Group India customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 20, 2021
                    CPP Group India Customer Care's response
                    Dear Customer,

                    We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                    Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                    Regards
                    CPP Team
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                      R
                      Rahul140893
                      from Patna, Bihar
                      Apr 4, 2021
                      Resolved
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                      Resolved

                      Address: Registered Office: R89, Greater Kailash I, New Delhi, India - 110048. Postal Address: PO Box No 4337, Kalkaji Post Office, New Delhi - 110019.

                      I have register a insurance last year with CPP claim but still no response from your side neither you people are calling or mailing me I tried too much to reach you but still no response from your side I believe I did mistake by taking CPP insurance and will never suggest anyone for that I have provided several times the document even by post and soft copy but still you are not taking care my insurance will expire in May and I think will not get money even after raising a insurance claim from 2020 its really bad that I stuck with you guys here I have provided all documents you asked me but still no response from your side. My detail are below if you can help me then.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      CPP Group India customer support has been notified about the posted complaint.
                      Dear Customer,

                      We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.

                      Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.

                      Regards,

                      CPP Team
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                        P
                        Pritam Kumar Poddar
                        Apr 1, 2021
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                        Resolved

                        Address: CPP ASSISTANCE SERVICES PRIVATE LIMITED CLAIM PROCESSING CELL, D-139, OKHLA INDUSTRIAL AREA, PHASE - 1,NEW DELHI - 110020

                        Mera name .Pritam Kumar poddar hai
                        May ne 23.03.2021.ko.mobile ka . claim kiya tha or claim reject ho gaya may ne bat kiya tha unhone bola ki miss Mach hai naam our incident our mobile ka condition dekhkar
                        Mere shat Jo hua may ne bola unhone note nehi kiya to Mera galti hai sar our naam miss Mach tha to v nahi mujhi koi call aayea na hi mail aayea
                        Mera .. claim no. NV[protected] ; MEMBERSHIP NO : IM5032115
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        CPP Group India customer support has been notified about the posted complaint.
                        Dear Customer,

                        We hope your query related to CPP has been successfully resolved.

                        Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance .

                        Regards
                        CPP Team
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                          T
                          Theerthaasabarish
                          Mar 23, 2021
                          Resolved
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                          Resolved

                          IAA873277 membership id
                          Gave more than 5 complaint but no response from your system
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          CPP Group India customer support has been notified about the posted complaint.
                          Dear Customer,

                          We hope your query related to CPP has been successfully resolved.

                          Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                          Regards
                          CPP Team
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                            M
                            Mkumarok
                            Mar 22, 2021
                            Resolved
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                            Resolved

                            My mobile number [protected] Mahendra Trivedi my Sbi cpp membership request cancellation
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            CPP Group India customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 26, 2021
                            CPP Group India Customer Care's response
                            Dear Customer,

                            We hope your query related to CPP has been successfully resolved.

                            Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                            Regards
                            CPP Team
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                              H
                              Hazarath Prasad
                              Mar 18, 2021
                              Resolved
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                              Resolved

                              Dear sir,

                              We bough refrigerator through bajaj finance and also bought insurance with this. Now recently refrigerator is not working properly. Then we have registered the complaint. After the technician visited took the pc chip of refrigerator, said the chip is burnt, it will replace once he received. After 3 days we called him he said it is repudiated.

                              Sir, we don't know what are the exclusions and terms conditions in insurance, the person also not explained at the time of buying.

                              So please do the needful.
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              CPP Group India customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 30, 2021
                              CPP Group India Customer Care's response
                              Dear Customer,

                              We would request you to mention the correct CPP membership number and contact details as we are unable to find membership from the given details. This will help us in resolving your query.

                              Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.

                              Regards,

                              CPP Team
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                                M
                                mukherjee_biplab
                                Mar 5, 2021
                                Resolved
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                                Resolved

                                Address: Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42 Gurgaon Gurgaon District Haryana India - 122002

                                My CCP membership No IA8913149, 02/02/2021 CPP card protection renewal charge deducted from my SBI card 1899 Rs but as i can see in your SBI card website it's should be 1699 rs for CPP Classic single plan same as last year,

                                without any information they increase it, then also I agree to continue for another year after talk with them. but last 10-15 days I call their customer care center for my welcome kit every time different people give different answers that within 2 days I will get my soft copy via email but even after waiting 2 weeks I did not get any email, even they don’t reply my email which I send to their customer care email mention on their website.

                                So 24/02/21 again I call their customer care no.[protected] around 6.00pm, then they say that 20/02/2021 they already canceled my membership and within 7 days I will get my refund.

                                and when i try to log in to i found they stop their website login access so I take this as a successful cancellation process.

                                almost 15 days past still i am waiting for my refund, even SBI card customer care also confirm me 25/02/2021 that within 5 working day i will get my refund.
                                Mar 26, 2021
                                Complaint marked as Resolved 
                                after i rise complain here second time customer care of CPP contact me and told me that they already refund my money.and 22/03/21 i got my refund on my credit card.i am very thankful to https://www.consumercomplaints.in for support because of your website those company listen consumer voice otherwise many company like CPP just ignore our complaint.
                                CPP Group India customer support has been notified about the posted complaint.
                                Mar 18, 2021
                                Updated by mukherjee_biplab
                                Yesterday already call CPP customer care number [protected] for my refund as after 25 days past still did not receive my refund, as promised by CPP that within 5-7 days i will get my refund but still i am waiting.neither they call me or send any email, this kind of customer service very disappointing now i am feeling lucky that i take decision to close my relationship with such a pathetic company, because in case i of any claim processed from my side they maybe behave same way even no process any support as they promise in their website, they only know how to charge money yearly without taking any responsibility towars customer service.
                                Mar 26, 2021
                                Updated by mukherjee_biplab
                                March 22 they revert my money back, this website works perfectly, as many company don't even care customer problems but when you rise a dispute here it is get noticed very quickly.thanks https://www.consumercomplaints.in/ for best support.
                                Verified Support
                                Mar 31, 2021
                                CPP Group India Customer Care's response
                                Dear Customer,

                                We hope your query related to CPP has been successfully resolved.

                                Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                Regards
                                CPP Team
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                                  L
                                  Lala Tomar
                                  from gwalior, Madhya Pradesh
                                  Mar 2, 2021
                                  Resolved
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                                  Resolved

                                  Address: MALU ELECTRONICS PATALI HANUMAN HAZIRA GWALIOR , PHONE 0751-2331081

                                  सम्मानीय महोदय मेने मालू इलेक्ट्रॉनिक्स पतली हनुमान तानसेन रोड ग्वालियर से एक वोल्टास कंपनी का स्पिल्ट AC 05/ AUG/ 2019 को उठाया था जिसका इनवॉइस बिल NO 1628 है मालू इलेक्ट्रॉनिक्स के ऑफिस में CPP GROUP INDIA कंपनी द्वारा इंस्युरेन्स पॉलिसी CPP ASSETS SECURE दी गई जिसके लिये मालू इलेक्ट्रोनिक्स द्वारा मुझे कहा गया की आप इनकी MEMEBER SHIP ले ये बहुत ही अछि कंपनी है जो समय समय पर मशीने द्वारा अच्ची सर्विस आपको उपलभ्ध करायेगी तो मेरे दवरा इस कंपनी की MEMBERSHIP ले ली गई जिसका मेंबर शिप न है AC 2 8 0 3 7 3 9 अब वर्तमान में न तो मालू इलेक्ट्रॉनिक्स कोई रिस्पांस देता है और ही CPP GROUP INDIA द्वारा मुझे मशीन द्वारा AC की अभी तक कोई सर्विस उपलब्ध कराइ है / और जब इनके कस्टमर केयर न [protected] पर बात करि जाती है तो सर्विस के पैसे मांगते है जब की मेरा AC अभी भी एक्सटेंड वारंटी मे है जिसका बिल मे सबमिट कर रहा हु अगर ये सर्विस नहीं दे सकते तो मेरे पैसे 4786 -/ वापिस करवाने का कष्ट करे

                                  इनकी कंपनी के द्वारा बोलै जाता है की अप्प कही भी शिकायत करें हमे कोई मतलब नहीं है और मालू इलेक्ट्रोनिक्स और CPP ग्रुप इंडिया मुझको आज दिनक ०३/०२/२०२१ तक गुमराह किया जा रहा है
                                  विशेष निवेदन है की समस्या का निराकरण करे जिससे मुझे समय पर सर्विस मिल सके
                                  मेरा नाम ब्रजेश सिंह तोमर पता नई कॉलोनी न 3A/51 बिरला नगर ग्वालियर मेरा मोबाइल न [protected] हैं
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  CPP Group India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 12, 2021
                                  CPP Group India Customer Care's response
                                  Dear Customer,

                                  We hope your query related to CPP has been successfully resolved.

                                  Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.

                                  Regards,

                                  CPP Team
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                                    B
                                    bheemsen123
                                    from Noida, Uttar Pradesh
                                    Mar 1, 2021
                                    Resolved
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                                    Resolved

                                    Address: Sunil kumar mob number 8003108454 , Ahmedabad cantt, gujrat

                                    Sir, my cpp member ship number is IAA924824 & IAA936369 is cancelled but refund not credit to my SBI credit card. So pls refund my money...
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    CPP Group India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 01, 2021
                                    CPP Group India Customer Care's response
                                    Dear Customer,

                                    We have tried to contact you on the contact numbers registered with us, however unable to connect.

                                    We hope your query related to CPP has been successfully resolved.

                                    Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                    Regards
                                    CPP Team
                                    Dear. Sir
                                    I cancelled my cpp membership number IAD483799 AS ON 24.1.2022 and when i talked customer care they said it cancelled
                                    But now its emi showing due on my statement kindly resolve this problem and give me refund asap my mail id sonu.[protected]@gmail.com you can contact me there for any information
                                    Thank you
                                    CPP Group India Customer Care's response, Feb 24, 2022
                                    Verified Support
                                    Dear Customer,

                                    We hope your query related to CPP has been successfully resolved.

                                    Please contact us on our help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

                                    Regards
                                    CPP Team
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                                      I
                                      IamRohitBhatia
                                      Feb 25, 2021
                                      Resolved
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                                      Resolved

                                      Hi,

                                      I would like to cancel my CPP membership for the new tenure, don't charge my credit card this time. I have not used this membership since last 2 years but got charged for the same. This membership is of no use to me and I decide to cancel it with immidiate effect.

                                      Membership No IA3989531
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      CPP Group India customer support has been notified about the posted complaint.
                                      Thanks! I have sent this request on [protected]@cppindia.com. Do we have any ETA for this request?
                                      Dear Customer,

                                      This communication is with reference to our discussion on Feb 27’21.

                                      We hope your query related to CPP has been successfully resolved.

                                      Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                      Regards
                                      CPP Team
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                                        shrikant ujjainkar
                                        Feb 23, 2021
                                        Resolved
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                                        Resolved

                                        Address: Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002

                                        My membership id: IA8918053

                                        I had cancelled my membership on 5th February, 2021 and have been told that my amount will be refunded back in 7 days. Its almost 18 days and my money is still not refunded. I want my money back ASAP.
                                        Mar 16, 2021
                                        Complaint marked as Resolved 
                                        Money has refunded by first week of march.
                                        CPP Group India customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        This communication is with reference to our discussion on Feb 27’21.

                                        We hope your query related to CPP has been successfully resolved.

                                        Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                        Regards
                                        CPP Team
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