CraftsVilla.com Complaints & Reviews

Thanks for the refund. But you have to have a check on the quality of products sold through your site otherwise it will hamper your reputation.

Shipment #[protected]
You have been checking with your relevant team since November. Please look into this asap.

Shipment #[protected]
You people are providing fraud service. If amount is being refunded it should get credited within a day why should it take 2-3 days. And as per your records i think your records are as fraud as you are. A person who has ordered the stuff in November its been above two weeks. This site sucks big time and now I get why thousands of customers are in this complaint forum.

Just FYI
Shipment #[protected]

Rs. 602 amount received just now. But this is not the correct amount I am supposed to be getting Rs. 749 but even if we cancel the 100 Rs discount(which is actually not correct) even after that I am supposed to get Rs. 650. Since I have not cancelled the order and its a lack of service efficiency from your side I dont think there should be any refund charges that you should be charging. The item was not shipped at all. The entire process has taken three weeks you should be refunding my total amount.

Shipment #[protected]
As understood that after logging a complain here you seem to have put my process on immediate basis or the service itself is so lousy that it actually takes three weeks or more.
Since you have assured me that amount for this shipment will also be credited I hope the entire amount is credited without your fraud charges that you have taken up for my other order
FYI : Shipment #[protected]
Order Amount : Rs. 279
Shipping Amount: Rs. 189
Total: Rs. 468
Hope that this amount is entirely credited to me with the above 50 Rs charges that you have not credited for apparently no reason.

On 26/11/2016, i have placed one order of 1100 rs ...dat is lehnga ...but i still not recieved my product and the amount of 1100 rs has been deducted from my bank ac...

Yes Kamini similar situation with me i have also taken to facebook to keep people aware of not buying anything from here. My Money is not even refunded all i have been getting is our team is looking into the issue. We will give you a voucher and what not. But nothing received as of now. Plus the website is messed up big time. I think you should also let your friends and relatives know and create an awareness of not to buy from here. One of my friend had warned me that even the quality of the product is bad. But i went ahead and still brought stuff but useless. I have a pending refund amount of Rs. 1217. This is very disappointing.

I Ordered a lehenga from craftsvilla last night. but still now i did'nt get any response.i to know my order status.