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CraftsVilla.com Complaints & Reviews

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Last updated Jun 19, 2024
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CraftsVilla.com reviews & complaints page 6

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R
Rinu Deb
from Kanpur, Uttar Pradesh
Aug 23, 2017
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ordered made successfully. but not delivered the product.

Address: Kanpur, Uttar Pradesh, 208001
Website: Craftvilla.co.in

I have ordered riva saree on 18 august 2017. And paid through debit card amounting ₹ 1494. I have got the confirmation of ordered receive. Then on 23rd august 2017 i got the message of delivery on my address. But i not received the parcel. It is to be delivered by fedex courier. My order no.[protected]
Shipment no.[protected]
Tracking no.[protected].
Please help me getting my order or getting the refund of my prepaid...
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Rinu Deb
from Kanpur, Uttar Pradesh
Aug 23, 2017
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order ki gayi saree nahi mili. aur delivery ka message aa gaya

Address: Kanpur, Uttar Pradesh, 208001
Website: गूगल

महोदय जी,
मैंने क्राफ्ट्सविला कंपनी से साड़ी आर्डर की थी 18 अगस्त को ।आर्डर का होने का मैसेज आया था । बाद में आज 23 अगस्त को डेलिवरी हो जाने का मैसेज आया। जब्कि मुझे मेरे पार्सल...
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Sreeja Mp
from Korampallam, Tamil Nadu
Aug 21, 2017
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craftsvilla cancelled my order without intimation me

I placed an order for one sari. The order number is[protected]. I paid through debit card, Rs 348. I got a mail stating the product will be delivered by 21st August. When I tracked the order the status says the order of mine is cancelled. My money also not credited.. Do resolve this issue as early as possible...
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Annamma Qureshi
from Delhi, Delhi
Aug 3, 2017
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jaipuria kota cotton saree

Address: New Delhi, Delhi, 110052
Website: Craftsvilla online

I ordered for a green jaipuria kota cotton sdaree costing rs. 678/-. My order id[protected] tracking details[protected]. But to my surprise i was delivered a very cheap small in width white and brown kota saree, costing less than rs. 300/-. I requested craftsvilla for return and refund. Someone came to my house at around 12 noon on day and gave me a ring. I told him that we all are working people and asked him to come after 6 p. M or on...
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Agmahajan
from Mohali, Punjab
Aug 2, 2017
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not received refund

Address: Pathankot, Punjab, 145001

My six shipment's refund pending... They proceed the refund but it does come into my account... I think there payment gateway was not successful.. Check the matter... And recheck urs payment gateway.. Was successful or not...
These are my shipment no.
Shipment #[protected]
Shipment #[protected]
Shipment #[protected]
Shipment #[protected]
Shipment #[protected]...
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alkapathania
from Noida, Uttar Pradesh
Jul 26, 2017
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refund voucher

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I ordered a kurti order no.[protected]. I recieved the product on date 23rd june 2017 but there are some variation and defect in cloth. After that i returned product on 24th june 2017. I have not received my refund from past 1 month. Every time i sent an email they mention we sent you refund voucher.
I want the refund voucher as soon as possible. My mail id: [protected]@gmail.com
Please confirm!...
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Sreejasivan
from Bengaluru, Karnataka
Jul 20, 2017
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not refunded yet it's about more than 6 months

Address: Mumbai City, Maharashtra
Website: www.craftsvilla.com

Sqi orderd for an indian choli for 550 rupees sthey send a very low quality product of 200 then they informed me to resend the product through postal service (Postal charges from the customer 140) they promised they refund all togeter 700. I contacted them several times they said they refunded it after 3 months bt my accont in state bank they said no amount credited to my account from craftsvilla. I it is a complete case of cheating. Their...
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vinaymayankverma
from Bengaluru, Karnataka
Jul 18, 2017
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about ordered product

Address: Gorakhpur, Uttar Pradesh, 273008
Website: craftsvilla

Hi i have an ordered a magenta silk emboidered saree (order no.[protected] but i fear will i get the same saree as shown on ur website, will product be the same, i have read some customer feedback, ur return policy is very complicated and fake, its not easy to get refund comparetively flipkart or snapdeal where very easy to get refund, their services are very good. first u ensure me that i will get the same product as shown in picture on...
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Shashikala kala
from Delhi, Delhi
Jun 23, 2017
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Send me message about when i get my money back

Address: 560090
Website: [email protected]

Hi sir iretuned the product which one i get from craftsvillla that of salwar suit, but i didn't receive any confirmation from the company regarding the money refund, please give me any clue regarding my money, when will l get my refund (Full refund). Please give me my money back. It's been so long, so please do it fast....
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Shashikala kala
from Delhi, Delhi
Jun 23, 2017
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For refund the amount of salwar suit

Address: 560090
Website: [email protected]

Hi sir today i returned my product which one i get the salwar suit on 22nd june iam not satisfied that product and quality also, but still i didn't receive any confirmation from the company regarding the money refund, please give me any clue regarding my money, when will l get my refund (Full refund). Please give me my money back. It's been so long, so please do it fast. Thnank u...
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Shashikala kala
from Delhi, Delhi
Jun 22, 2017
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Jugni flower printed salwar suit

Address: Bangalore, Karnataka, 560090
Website: [email protected]

I am not satisfy with this salwar suit please return the amount what i paid, cloth is not good and quality is also not good pant piece quality is not good duppatta is also not good what they display in the online picture now cloth is not like that and what they have given printed on the cloth is also not good its like washble print and the material also not satisfy...
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Mrudula Shukla
from Mumbai, Maharashtra
Jun 19, 2017
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Shipment return charges.

Address: Mumbai City, Maharashtra, 400021
Website: securestatic.craftsvilla.com/sales/order/detail/id/104313017

This is ms. Mrudula shukla & my shipment no.#[protected], dated 03rd june'2017 had ordered online (A cheap & very harsh material saree for rs.1124/-)

Seller's address: granth#, 3111-12, new bombay market, nr-sahara darwaja umarwada, surat, surat-395010

Initially craftsvilla.com customercare told me reverse pick-up is not possible so kindly self ship the product & it cost me rs.350/- extra to deliver the product...
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Surbhe Shaw Ray
from Bengaluru, Karnataka
Jun 7, 2017
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I have waiting for my refund from past 1 month

Address: 560047
Website: www.craftsvilla.com

My order no is[protected], and i have not received my refund from past 1 month.
Every time i call customer care they mention it will be done within 7 working days... And like a fool i have been waiting for past 1 month and then again after 7 days i keep calling cutomer care.
A different cc person pick and again promises for refund in 7 days
Ridiculous and enough of it.

I want my amount back...
Just...
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Sheiz
from Bengaluru, Karnataka
Jun 6, 2017
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Order related issue

Address: Bangalore, Karnataka, 560032
Website: Www.craftsvilla.com

I ordered 2 dresses order no is[protected] and[protected] salwar suit from the website which turn out be a nightmare for me i did not like the product as it was not worth the money product was really bad i contacted customer service it was last year and asked for a refund they said they will arrange the pick up one got picked after calling them several times and i still have the other one still with me they are yet to arrange the pickup it's...
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Antarlina
from Kolkata, West Bengal
Jun 5, 2017
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Order no- 103655518

Ordered pink pitch alloy mangtika
The quality of the product was realy "the worst".. Order no - r[protected]. I enrolled to the site to return the product.

Immediately not wasting time the very next day... Craftsvila took back d product from me on may 13... Today it's june 5..

Yet no refund received till date.. One month getting complete..
Companies terms and condition does not match their actions....
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Damyanti Mishra
from Nilokheri, Haryana
May 21, 2017
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All fake

Address: 921929
Website: [email protected]

The thing which i ordered was a patiala maroon colour suit but when i open my packet it was all fake what kind of rubbish you have given to me i don't know iam extremely dissatisfied. You cheated. All fake . kindly please give me that thing which i ordered. Iam really really really disappointed from you all guys....
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naman palawat
from Pune, Maharashtra
May 17, 2017
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Order id 104245681 : refund not received

Address: Mumbai City, Maharashtra, 400069
Website: craftsvilla.com

I had ordered a designer kurta vide order id[protected]. Its been 20 days we have returned it.. But still await the refund in our account.. Pathetic customer care.. They kept my phone abruptly after listening to my complain. I guess you guys dont have even 1000 bucks also to refund... Regret my decision to buy from your app... Hope had made a donation of rs.1000 at some place rather than giving it you beggars....
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neelu 56503
from Indore, Madhya Pradesh
May 13, 2017
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Shipment no 103552480 refund

Address: 482002
Website: [email protected]

I have order anarkali suit dated 01.03.17 with shipment no[protected] on prepaid. And same day i cancelled my order after prepaid. So within 15 day should be refunded in my account. But non revert in back till date may 17. According to your team refund fed on 25th march 17. But i have provide u a my account statement from 25 march 17 to till date there is no revert andafter checking my account statement your support team it there. Is no refund...
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Gandi Grace
from Visakhapatnam, Andhra Pradesh
May 12, 2017
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Returning the product received.

Address: Visakhapatnam, Andhra Pradesh, 53002
Website: Crafts Illawarra.com

Order number[protected], trk#[protected]. I have ordered a blouse clearly mentioning my size but i received a very large sized blouse which is no use for me, i'm not at all satisfied​ with ur service i want to return it but i'm knowing how to do, pls help me. I want to return da product i received and please take care while diapatching because it's a waste of money....
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Nehal Vinjuda
from Mumbai, Maharashtra
May 5, 2017
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Undesired product delivered

Address: Mumbai City, Maharashtra, 400011
Website: craftsvilla

I had ordered a white banglory silk gown from craftsvilla.com on wednesday 3rd may 2017. The product that i got delivered was not of banglore and it does not even look close to the product which has been put up on the website the cloth quality is not silk nstead it is a cheap 100 rupees cloth material which you get at any local bazaar. This is an absolute fraud and i want my money back as soon as possible....
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