Claimed

CraftsVilla.com Complaints & Reviews

1.5
Last updated Dec 30, 2022
Complaints 1161
Resolved
303
Unresolved
858
Quick Links
Statistics
Share
Contacts

File a complaint to CraftsVilla.com

Having problems with CraftsVilla.com?

File a complaint and get it resolved by CraftsVilla.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
CraftsVilla.com
Customer Service Contacts

CraftsVilla.com Phone Numbers

Phone
+91 22 6157 9090
465
170

CraftsVilla.com Website

CraftsVilla.com Head Office Address

Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex
Mumbai
Mumbai City District
Maharashtra
India
400101

CraftsVilla.com reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
srinuammu
from Hyderabad, Telangana
Report
Copy

Red new fancy semi stretched suit dress.we want to return this product

Address:Guntur, Andhra Pradesh, 522212

R.srinivasrao, s/of venketeswarluold post office, pagadalavari street, budampadu.guntur(DT).act no[protected]
Mob:[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:411008
Website:craftsvilla.com

I 'am complaining about i have done one order on craftsvilla n still i did not get information of my product details and order confirmation too.customer care serviceman give me my order number which is[protected].please look at my issue as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sudhir.k.n
from Shimoga, Karnataka
Report
Copy

Red and black embroidered georgette gown

Address:560070

The above said product is not as per the specification and size. Piece is damaged.
ORDER NO[protected]. ship dated 13.06.2016
please do the refund.
we orderered the above said product we were surprised that product was not upto mark as shown in the pic nor the size .the wire in the dress was protruded out looking ugly.i was not happy.i want my money back at the earliest.
hope you do me the needful.
thank...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aashika Dhayalan
from Bengaluru, Karnataka
Report
Copy

Unable to return / bad response from the company side

Address:Mumbai City, Maharashtra, 600037
Website:WWW.craftsvilla.com

Sir/madam,
I have ordered seven chudis a while ago and i got six of them delivered last evening[protected].. Out of six, i am satisfied with only two so i decided to return the rest four... When i check out the order details page i am not able to find the raise dispute option.. Besdies i have tried to contact the company through mail... Even after much mail i am not getting any response... And also the dresses can be returned only...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Afreen sultana
from Hyderabad, Telangana
Report
Copy

Product is not as per the photo and description

Address:500002

The product i receive for craftvilla is not as per the description and photo...it is the horrible thing to order the product online on craftvilla i have ordered on same day which need to be returned .all three product are not worth ...it is also very bad in quality ...the products i receive is not as it looked in the photo...please refund my amount as soon as posible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mumbai City, Maharashtra, 110059
Website:craftsvilla.com

May watch is of 320 which I have made payment via my sb credit card bon 24th of may but still I haven't been able to get my order.order no is[protected]. And on 8th of June they are messaging sry for inconvenience your order in not delivered for delivering again contact us and the worst thing that they have sent courier delivery with cod. Pls take some action....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jaznik
from Chennai, Tamil Nadu
Report
Copy

Its a damage product

Address:395004

The net of the dress is damaged and it has been tourned at the sides and also the bottom of the dress is faded, and the quality of the product is worst and the dress looks very sick, never expected this kind of the product frm craftsvilla which is nt even worth of rs.500. I kindly request craftsvilla complaint team to take back this product and kindly refund the money and obliege...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hitpdhit
from Noida, Uttar Pradesh
Report
Copy

Not received product after 15 days

Address:Mumbai City, Maharashtra, 400063
Website:www.craftsvila.com

Order ID :[protected], Order on : 04th Jun 2016
this is very sorry to inform you that we had place order on 4th June but till date we had not received the product after doing payment in advance,
when we call and tae follwup with customer cate executive they had given shipment no [protected] and infomr the product will delived in day or two and today we take follwup on 18/06/16 you cusotmer care inform us the vendor has not given...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Order no.:[protected]
i wanted to return my order and want my money back as its quality is very bad and it does not have finishing. i don't expected this type of things from crafstvilla as it was showing very nice things in the website and i m the ordering the kurti from here first time it was really a bad impression from you.
so i want to return it as soon as possible and want my money back.
i didn't get it why do you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
monapradhan
from Kasganj, Uttar Pradesh
Report
Copy

Material issue

Address:New Delhi, Delhi, 201005

Hi!
I had ordered two suits from your site ...one suit reached in very bad condition back side of suit full defective n other suit order no[protected] this suit is not deliver till d than I called so many times infect I cancelled my order but my refund money still I dnt get. What is this? This is the method u treat wid your customer..
I request you to plz look into this matter n plz refund my money as soon as possible. Otherwise...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mobinaansari
from Delhi, Delhi
Report
Copy

My money is not refund 1275

Address:Haridwar, Uttarakhand

My money is not refund 1275, order is return end not money return whan have give money retan two- pieces
sir humne aapko mail be kyia h but wo ap tak nahi poucha so plz ap bata sakte h humare money kab tak retan ho jaayenge. 26 may ko order kyia the plz give me answer humare money kab tak vapas ho jayegi
order name .nadeem ansari
ph no [protected]
order no,[protected]
ticket id 1003854
[bank details]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepshikha adlakha
from Ludhiana, Punjab
Report
Copy

Quality of cloth not good

Address:Panchkula, Haryana, 134109
Website:Craftsvilla.com

As i order ur product black suit but not satisfy with the quality as order on 09/6/2016 as its delievered to me on 14/6/2016 order no[protected] so i want to return the product and want my money back in my account as soon as possible ill provide you the details whenever required.so u can contact me on the above mentioned phone no.[protected]. my email id is [protected]@gmail.com
Thanks $ Regards
Deepshikha
ph.no.([protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prachi r
from Hyderabad, Telangana
Report
Copy

Worst product, i want my money as early as possible

Address:Mumbai City, Maharashtra
Website:www.craftsvilla.com

So irritated with this people, never gonna buy anything from this site. They show entirely different material and design, and sell something else. Material quality is very cheap. and no one replies to our emails. Before buying the product i mailed them for some queries but no one responded. Design is different material is different, they don't understand the difference between white and off white. dupatta was different and kurta was not the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
radha radha
from Delhi, Delhi
Report
Copy

Damage sarees

Address:395002
Website:www.sunfnl.com

I have ordered pista designer print saree with un stiched blouse vide order no :[protected] ship date : 02.06.2016. I have received saree on 04.06.2016. due to urgent situation, I have gone to my native place. I have seen the saree in damage condition, colour change saree and look old saree (scraped condition). Hence i request to collect the saree and refund the amount of Rs. 1044.00/-, for which i shall be thankful. Kindly do the need ful...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sapmon
from Mumbai, Maharashtra
Report
Copy

Ordered product not delivered since november 2015

Address:Mumbai City, Maharashtra
Website:www.craftsvilla.com

We had ordered ( StyleFunia Fashionable Designer Full Sleeve Purple Kurti), which has not been delivered till now & we didn't even receive any refund.

The Value of order was Inr. 599/. delivery charges inclusive.

shipment:[protected]
A mail was recieved from craftsvilla saying as below.
" As per your request we have processed refund for the order amount which will reach your account within next...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nina robinson k
from Bengaluru, Karnataka
Report
Copy

Refund my amount

Address:680125

I Nina Robinson k had orderd a saree, cutie pie designer saree. For this i already paid the amount . so today i got an mail that this cant be delivered so u people have sent a coupon for your mistake actually i dont need your sorry gift or coupon, i need my money back immediately. Shippment id is[protected]. So i need my 1408 rupee back. You have to refund it...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vikasishan
from Abohar, Punjab
Report
Copy

Empty parcel received

Address:134113

To whom it may concern

This is to bring you the kind notice. That i had just received the parcel with cod amount 0f 1499

On opening the packet it contains only empty polybags.

This is absolutely rubbish.

The picture of order number and invoice is attached. And the pictures of empty packets that we had received is also attached.

Request you to please refund this amount...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kolkata, West Bengal, 700044
Website:Craftsvilla.com

I have brought a saree on craftsvilla.com. and it's very cheap I can't use it. When I want to return it then I know that there r no pick up service available. They call me and say to qurior my saree to the seller at surat.OK I did this And mail them my qurior and bank details. After some days I'm calling them again to know about my qurior. They said that they don't track it. So i'm gone to my qurior company and they give me proof of delivery....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Varunanu
from Lucknow, Uttar Pradesh
Report
Copy

Not yet received my order

Address:Moradabad, Uttar Pradesh, 244001
Website:Craftsvilla.com

Dear sir/ mam,

I query about my order no[protected], pink saree beautiful work and the paid amount is 1390/- which has not been delivered yet. And the shipmentid is[protected]

I placed this order on 14 may with one more order no[protected] and this last order no i have received.

Kindly confirm the status of order no[protected] which has a shipment id[protected]. And delivered me as soon as possible.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kulkarni Anjali
from Mumbai, Maharashtra
Report
Copy

Very very poor quality of product

Address:Mumbai City, Maharashtra, 400080

My order no is[protected] .i have ordered One saree(Thankar red heavy georgette designer saree)the same was recieved by me on 06.05.2016 i.e. Yesterday. The product is not to my satisfaction You have mentioned on site the details of saree' weighing 1 kg. but actually i have received 0.500gm as per the courier details i would like to mention the blouse lenght and height of saree is too short . I would like to return back this product and Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
77 Comments
Report
Copy