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Credit Information Bureau India [CIBIL] Complaints & Reviews

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Updated: Jun 28, 2025
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K
Kiransable99
from Dhule, Maharashtra
Sep 17, 2018
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Address: Mumbai City, Maharashtra, 425001
Website: www.cibil.com

Dear sir

I raise dispute on 21/08/2018 and you replied that no change but i am not satisfied.
I am not taken a loan from dmi finance company. But cibil reported that i have taken a loan.

My details as are

Name - kiran prakashrao sable
Dob[protected]
Pan - bhips7659r
Mobile - [protected]/[protected]

Control no. [protected]
Dispute id - cds[protected]
Finance institute name - dmi finance
Ac no. 583718

So please i request you to remove above mention account from my cibil report i am not satisfied your reply
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    from Allahabad, Uttar Pradesh
    Sep 16, 2018
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    Website: www.cibil.com

    Dear sir/madam,
    Greetings!

    Today i. E. 16/09/2018 i have paid rs. 550/- for getting cibil score of bank hdfc and now i wanted to know that score how much i have scored but the link i had visited to check was redirecting again for making the same payment of rs. 550/-. I just confused after seeing such kind of fraudulent offences.

    I request you to kindly see the cibil transunion score report and do the needful by taking an appropriate action against this fraud making agencies.

    I have got a mail and the written contents are:

    Original for recipient

    Date: 16/09/2018 invoice no: dtco/18-19/[protected]

    Dear mr. Radhey murari shukla,

    110 mardapur|saidabad|allahabad,
    Allahabad - 221508
    Uttar pradesh
    Sr number: sco[protected]

    Thank you for applying for your score - cibil transunion score and credit information report

    We would like to inform you that we have processed your cibil report request. We were not able to generate score on your report due to either of following reasons (Your credit report is attached with this email):

    Account information is not available with us
    Your report has only enquiries and account information is not available
    The last date reported or date closed in your report is older than 24 months for all accounts
    Consumer is an ‘authorized’ user for all the accounts in the report
    Your invoice is provided below

    For 1 time score report

    Particular amount (Rs)
    Consumer credit information report 100.00
    Cibil transunion score 60.00
    Convenience fee 306.10
    Total taxable value 466.10
    Integrated gst @ 18% 83.90
    Total amount for score + cir including tax 550.00
    Your password protected report is attached with this email. The password to view your cibil report is the first four alphabets of your name in lower case and year of birth.
    For e. G.:
    If the given name is arun kumar & year of birth is 1985, the password will be arun1985
    If the given name is a. Kumar & year of birth is 1985, the password will be akum1985
    If the given name is dr arun kumar & year of birth is 1985, the password will be arun1985
    Please note that you will need winzip and adobe acrobat reader to view your report.
    If you do not have winzip, you can download the free version at http://www.winzip.com/downwz.htm
    If you do not have adobe acrobat reader, you can download the free version at http://www.adobe.com/products/acrobat/readstep2.html

    Get help to understand your cibil report

    If you need assistance with understanding your cibil report, please visit our website:

    To read: https://www.cibil.com/resources/docs/understanding-cir-ctc.pdf
    To watch: http://www.cibil.com/video-credit-report-meaning

    Is your report inaccurate?

    If you believe any information in your cibil report is incomplete or inaccurate, please initiate a dispute request at www.cibil.com/dispute. we will liaise with the relevant lender/s in order to help rectify your information. Please note cibil can make changes in the data only once confirmed by the concerned lender.

    If you have a question, please quote your cibil report control number - [protected] in your email or while talking to a customer service representative

    Always at your service.

    Best regards,

    Denzil pinto
    Dvp commercial finance & taxation

    For more information, visit us at www.cibil.com or contact us via:

    Email: [protected]@cibil.com
    Call:[protected]Monday to friday -10 am to 6 pm)

    (Electronically generated. Does not require signature)
    This document is classified as : (-) public (-) private (X) internal (-) departmental (-) confidential

    *applicable terms & conditions

    This facility is being offered on best effort basis and the consumer agrees and acknowledges that cibil will not be responsible for any kind of damage arising directly or indirectly what so ever incurred by the consumer availing this facility.
    The consumer if not the addressee should not use this cibil report or any information therein if erroneously received and should destroy the documents immediately.
    The consumer agrees and acknowledges that cibil report / any information therein will not be used for any commercial purpose / gain.
    The consumer acknowledges that no guarantee or any warranty is given as to completeness and accuracy of the content of the cibil report.
    This cibil report is being issued to the consumer on payment of the requisite fees.
    Place of supply is same as the consumer address mentioned above on the invoice.
    No tax is payable on reverse charge basis.
    In the event that the applicable gst rate is increased either in terms of the gst act and/or in case of any adjudication by the competent authority in this regard, then transunion cibil shall be entitled to apply the increased rate as required under applicable law.
    This document is classified as : (X) confidential

    "the information contained in this electronic message (Including any attachments) is intended for exclusive use of the addressee (S) and may contain some proprietary and/or confidential or privileged information. If by oversight you are not the intended recipient, we request you not to disclose, disseminate, distribute or copy this e-mail to anyone else. Also, please notify the sender immediately and destroy all copies of this message and any attachment (S). Thank you."
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      Mkjain200
      from Delhi, Delhi
      Sep 12, 2018
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      Address: Aligarh, Uttar Pradesh, 202001
      Website: CIBIL REPORT

      In the cibil report consumer mukesh kumar jain memeber id bp03291113 member ref. No. 20180910_180037_aaxpj6156d. Control no. [protected] above report shows housing loan account details as per sheet attached whereas the consumer mukesh kumar jain has neither taken any such loan nor any such loan is outstanding in his name or jointly with anyone.
      Attached sheet do not disclose name of the financial institution on whose behalf this loan is entered in the name of consumer mukesh kumar jain (Pan: aaxpj6156d) in the cibil.
      Either provide the complete details on the email id [protected]@pavnagroup.com or remove the same from the report.
      May contact on mobile no. [protected].
      +1 photos
      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
      My name is kajal sanadi I never took any loan BT on my name as a joint account it showing 6lakhs .
      How can I solve my problem plz tell me

      false details of housing loan and dues shown - Comment #3899120 - Image #0
      false details of housing loan and dues shown - Comment #3899120 - Image #1
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        D
        drsaleem
        from Bandipura, Jammu and Kashmir
        Sep 12, 2018
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        Address: Pauri Garhwal, Uttarakhand, 190010

        I am Dr. Mohd saleem Itoo from Srinagar. I had applied for housing loan facility from jammu and kashmir bank branch Govt Medical college Branch srinagar as a cobarrower for purchase of a flat at jammu. I have already availed a housing loan facility from SBI bank for my house. Before sanctioning the loan for flat executives of JK bank Checked my CIBIL score and status which is showing a suit against my housing loan account. So they rejected my loan application . the fact is that in addition to my monthly instalments i have paid/ credited more than nine lacs to my loan account. I want to file a case of defamation against CIBIL. As they have put my reputation at stake.
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          reply2nazeer
          from Mumbai, Maharashtra
          Sep 10, 2018
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          Address: 400706

          HELLO FRIENDS,

          Can any one help me for raising the voice against this CIBIL score fellows as they were sharing the negative feedback and report & improper information at the time of LOAN or CREDIT CARD applied. number of times my application got rejected due to wrong info provided to required fellows due to this its impacting on our services as well as my status.

          Disadvantage Of CIBIL

          1. Always they were sharing necessarily wrong info to required fellows.

          2. They always maintain wrong data in there database bcoz they want money from us to run these business.

          3. Even though we have a clean record but they add wrong data necessarily & to remove that info we have to
          pay them so this is what their earning of business.

          4. shame on those bank fellows who are asking info from these CIBIL department who having a always
          wrong info & depending on that info bank fellows are judging us even those we have a clean record.

          5. CIBIL databases are maintaining improper data

          ********************************************************

          As per my knowledge i have never done the online trading but still CIBIL department sharing this information to banks..

          " Presence of a tradeline 91+ days delinquent in the past 6 months Over due amount too high
          Presence of a tradeline 91+ days delinquent 13 or more months ago
          Presence of a tradeline with worst status in the past 6 months ".

          ***********************************************************************

          @CIBIL DEPARTMENT : This is my Member - id " BF02151007 "
          &
          Member Reference Number " 0000000000020180829309812 "

          Hello CIBIL Department : Request you to have a look into this matter and get it resolved ASAP.

          Regards,
          Nazeer Ahmed.
          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
          Dear sir.

          I request to clear my Aal report
          Cinil score
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            Nag Kakani
            from Hyderabad, Telangana
            Sep 6, 2018
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            Address: Hyderabad, Andhra Pradesh, 523169
            Website: www.cibil.com/contact-us

            Dear Team,

            My name is Nagaraju Kakani. Recently i check my CIBIL Score it was very less 741 i never made late payment in my life (holded 2 credit cards). I never had a Loan in any of the Bank then why credit score was less.

            In my future if i need loan due to this Cibil score i may not get loan. I want to know why it has been low on what basis they are calculating it. Please make it correct and get right information from the Banks you are dealing with.

            My Details
            [protected][protected][protected]
            Name : Nagaraju Kakani
            PAN : DZZPK1102C
            mobile Number : [protected]
            Email Id : [protected]@gmail.com
            [protected][protected]------
            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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              venkatesh consultants
              from Mumbai, Maharashtra
              Sep 6, 2018
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              Address: Agra, Uttar Pradesh, 282001

              I have taken out my CIBIL Report on 05.09.2018 and found that a housing loan taken in the year 2005 with a sanctioned amount of Rs.11, 00, 000 from HDFC Ltd. ( Loan A/c No.[protected] which has been repaid in full with all dues in 2014 is shown as WRITTEN OFF(PRINCIPAL): 10, 61, 252.00. There was no settlement in any type of due from HDFC Ltd. HDFC Ltd. has given me the NOC disclosing that they have received the balance amount in full and there is no amount left to be paid to them on 10.11.2014 and if you need copy of NOC from HDFC i can provide you the same.
              You are requested to kindly rectify the details in my CIBIL and show the loan as closed instead of WRITTEN OFF.
              The same issue is there in my wife case also as she was the Joint owner in the property and joint applicant in this loan whose name is Manju Sharma (PAN: AMYPS5147C). Kindly rectify the same in her CIBIL also immediately.
              If you need any other document from my side to prove the same kindly e-mail me the requirements.
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                gpln@1306
                from Hyderabad, Telangana
                Aug 30, 2018
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                Address: Rangareddy, Andhra Pradesh, 500068

                Myself, G.P.LAKSHMI NARAYANA had approached YES BANK for Vehicle Loan last week and to my surprises YES BANK reported that I had been in position of additional PAN CARD No "AGWPN4679Q"; in cibil report of which I'm unaware and my original PAN No. AGWPN2467Q. I'm using the same Pan for all accounts & filing my ITR's.

                I was asked to visit Income Tax Office @ Hyderabad, WARD 4(4) and the officer stationed had Searched/Looked for the Duplicate/Additional Card details and found that PAN Card isn't reflecting in their Data Base and the Msg give is "PAN DOES NOT EXIST".

                Further to this I would request you to kindly explain me, how you got an additional PAN number reflecting on my name which PAN DOES NOT EXIST in online as well as in IT Department also. Due to this issue the loan was rejected and I'm physically suffering.

                I'm herewith attaching Yes Bank Cibil Report & a formal letter written to Income Tax officer under Hyderabad Jurisdiction the same is being acknowledge.

                Kindly understand my agony & revert back at the earliest.
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                  nksaragadam
                  from Visakhapatnam, Andhra Pradesh
                  Aug 25, 2018
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                  Address: Visakhapatnam, Andhra Pradesh, 531002
                  Website: www.consumercomplaints.in/new_complaint

                  Due to hypothecation issue i had not paid tw payments of each 1326/- amount to icici bank, because my two wheeler emi paymanets done to icici, but hypothecation is to sriram city union, i had asked the icici to change the hypothecation then only i would pay, but icici rejected my demand hence i stoped my last two payments, but finally i only came down and paid the due amount to icici and got noc certificate. Loan taken date 2007, issue resolved date 2017 (Only 2 emi payments) remained all claered with in the date to icici. From the date onwrads 2017 i am not getting any loans or any emi facilities to me, i am facing very much difficulties to pay interest outside from priavte financiers, im paying rs6/- interest for one lakh rupees, how can i and my family survive, while im applying for loan it is rejected due to cibil score, till now i am paing thousand of interest to private loan vccendors. How can i come out from this issue, due to cibil only i was drawn into troubles.
                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                    Satish v acharya
                    from Mumbai, Maharashtra
                    Aug 19, 2018
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                    Address: Mumbai City, Maharashtra, 410210

                    Dear sir
                    As i have settled the credit card account with j m financial arc card (S) no :[protected] but in my cibil report still shows an outstanding which is effecting my cibil score for no reason. As j m financial arc had given a letter for fully settled vide dated 19/12 2012 and the copy will be attached herewith. Kindly clear the matter as early as possible as it is effecting me for wrong reason. Hope you will do the needful and clear the same.
                    Thanks & regards
                    Satish v acharya
                    [protected]
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                      Hanif Shekh
                      from Balasinor, Gujarat
                      Aug 18, 2018
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                      Address: Kheda, Gujarat, 388255

                      Cibil has classified me as a defaulter on the complaint sbi bank which was settled long back in 1997. Amount is just 12000. I have availed and closed lot of loans after that. I have not cheated any bank but only banks have dissapointed me by their inefficient service. I was informed that even if i settle this amount with sbi bank, there is no surety that cibil will remove my name from defaulters list. I am a victim o[censored]njustified business practices of this foreign bank for which cibil is a accomplice. What is the remedy iam having.
                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                      There is no surety that cibil will remove my name from defaulters list. i am a victim o[censored]njustified business practices of this foreign bank for which cibil is a accomplice.what is the remedy iam having.
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                        baldi
                        from Jammu, Jammu and Kashmir
                        Aug 14, 2018
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                        I Ramesh Chandra Bambhi S/O Hajari lal residing Village & Post karot, Via Kekri, Teh. Bhinai Dist. Ajmer (Rajasthan) Having Pan No. ACDPD3673K, I have taken a KCC Loan of rs 100000/- from ICICI, Sampla Branch. PIN Code 305404,
                        which i have cleared on 14/6/2016. bank has also confirmed & given statement
                        to this effect.but in mi cibil it is showing outstanding .
                        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                        Syndicate bank my account [protected] all gold loan s are closed not pending dues in last 4 months, but not CIBIL update plz update
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                          sravansmile
                          from Delhi, Delhi
                          Aug 7, 2018
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                          Address: 411033

                          I had applied for the citi bank credit card. My application has been rejected vide on the grounds of negative credit history based on a credit information report from credit information bureau (India) limited ('cibil'). A copy of the credit information report with control number[protected] date[protected] was attached to letter. As per the report, my credit scoring was 680 and scoring factors included the following - 1. Over due amount too high
                          . 2. Presence of a tradeline 91+ days delinquent 13 or more months
                          Ago 3. Presence of a tradeline with worst status in the past 6 months. However i got my cibil score report with control no. [protected]. On date[protected].in this report my score shows 752 and i can see only discrepancy on loan account number[protected]Sbi) i had paid total amount to sbi on correct date and closed account also, then also i can see in that report that i had settled amount and paid only 1, 81, 000 only. I thought that due to same name with any other it would happen like this but if i see citibank sent cibil report again same and additional comments as mentioned above all my payments are before due date in all bank or financial institutions. To my knowledge, i have not been a party to the above defaults and would like to get these defaults cleared at the earliest. I need complete details of the above defaults and the process to get these resolved so that my credit history is cleaned up for any future transactions.
                          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                          I made all my payments against citi bank credit card 10 years before, but still showing in my histoty as negative with balance amount, please clear the same.
                          I am khan Mohammad fayyaz Mohammad yusuf, I take a credit card icici bank since 2007 and I was clear my outstanding clear[protected] but my cibil was not updated bank my credit card number is [protected], so I humbly request to cibil bureau please update my cibil, I highly apologize my big mistake?

                          cibil score different and wrong loans mentioned under my pan number - Comment #3189103 - Image #0
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                            octalifesciences
                            from Lakhimpur, Uttar Pradesh
                            Aug 5, 2018
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                            Address: Lucknow, Uttar Pradesh

                            I surprise to see my that, my cibil reports on 12th june 2018 a. C no b2co133034 is showing current balance 25, 322.00.
                            I am having noc (Full and final settlement letter) on 10th oct 2018 from barclays why it is still showing, is not accepted, i shall be going to consumer court without if the matter will not resolve within 10 days they will delete my name from cibil without any delay.
                            Regards
                            Goutam sarkar
                            LOAN A/C NO. [protected]

                            We have repaid full & final EMI on 04.06.2018 and company has issued us
                            " NO DUES LETTER " via E-mail dated 12.07.2018. However in your record, you are showing o/s of Rs.78, 869.00. Hence we would like to request you to take up the matter with the said company and get your record updated.
                            Respected sir or madam,
                            inform you last 5 yr my all bank loan clear but my account not a update .other me contact my bank branch manager .he say bank account clear and statement my hand.my bank tack CIBIL account not update my not misstate you complain direct CIBIL. and update your account. plz update my account respect sir.

                            cibil report phoenix arc balance 25, 322 - Comment #3187960 - Image #0
                            Hanif Shekh's reply, Aug 18, 2018
                            other wise i m NRHM job last 3yr gov .guj but not add my update last 3 yr.
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                              Savi Verma
                              from Kapurthala, Punjab
                              Aug 1, 2018
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                              Address: 160062
                              Website: cibil.com

                              I am Lalita Rani and my Pan No. AIPPR2422Q. When I checked my CIBIL report, it stated wrong information about my PAN no. Before that i have applied for housing loan in 2015 from Vijaya Bank. The data provides that my PAN no. is AHPPR2422Q, which is not my PAN no. Kindly correct the information and revert back soon as need to apply for a loan urgently.
                              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                                Bhabutmal
                                from Pune, Maharashtra
                                Jul 29, 2018
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                                Address: Pune, Maharashtra, 411037

                                Loan a/c no. 1021516 of neogrowth credit pvt. Ltd., pune 411004

                                Name of borrower - a b enterprises - partner : anita ashok oswal

                                I would like to inform you that though i have paid all emi till date and company has issued me "no overdue" confirmation vide their e-mail dated 13.07.2018, in cibil record it shows that they have filed ' suit ' for which i
                                Don't have any information. This is totally false information / claim given by said company and it needs to be withdraw immediately as it spoil my record and affect my future loans
                                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                My self pramod kumar i am not taken any loan of cbi but show loan on my cibil score central bank a/c no-[protected] branch dhumnagar(champaran)
                                But my name is in CIBIL and due to that Iam not getting any loan from any bankk even from SBI.

                                So requesting to update and remove from CIBIL so as I can get loan fron Bank
                                I have opted CIBIL report from expirian which is 800+ after 2 days CITI bank has sent me report which is only 722 with following :

                                No presence of a revolving tradeline
                                Presence of severe delinquency in the past 6 months

                                Could you please explain why there is descripency, why faulty report has been shared to CITI bank
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                                  sateesh parlapally
                                  from Hyderabad, Telangana
                                  Jul 27, 2018
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                                  Address: 500029

                                  Sir i am Sateesh Parlapalli, i have applied for personal loan in one bank they have rejected my loan due to cibil matter, Someone else personal loan number "12718413" is reflecting in my cibil from 2009 onwards, make sure that i have not borrowed any loan or been guarantor for any person, plz resolve this or send the details of the updated cibil to apply for the lon again.

                                  Pan: BACPP7323Q
                                  NAME. Sateesh Parlapalli
                                  D O B. 26/01/1985
                                  Email: [protected]@gmail.com
                                  [protected]
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                                    PRA79_234
                                    from Umred, Maharashtra
                                    Jul 25, 2018
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                                    Address: Mumbai City, Maharashtra, 400013
                                    Website: www.cibil.com

                                    Respected sir
                                    I am prashant mudliyar from pune. I have purchased unlimited subcription pack for six months of my cibil information from online cibil.com, but from 3rd july 2018 i cant refresh my cibil. Thats why i does not get my current cibil score. I was inform the cibil department about my problem through email i was 2 -3 times email them. I was also communicate with customer care of cibil department. But they are not helping me to resolve my problem.
                                    Sir please take an action against cibil department and inform them to resolve my query before my subcription end.
                                    Thanking you
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                                      manish@1kumar
                                      from Noida, Uttar Pradesh
                                      Jul 19, 2018
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                                      Address: New Delhi, Delhi, 110003

                                      Dear sir / man
                                      Mera naam Manish Kumar s/o Mr mohan Kumar hai Maine Bhim loans ke liye bank mein apply Kara tha mera CIBIL Score Kaam aa raha hai mere cibil report mein kafi Sare loans reflect kar rahe hai jo mere nahi hai Maine all most kafi bar apse contact Karen ki koshish kari mujhe koi reply nah aaya
                                      Mera pancad number AWBPK0292 hai mere cibil report mein 5 mails I’d show ho rahi hai mera passport nahi Bana Kabhi report mein passport show kar raha hai aa
                                      Plz resolve my cibil issue jis se mere ok loans mein koi bhi problem nah aye

                                      Thanks & Regards
                                      Manish Kumar
                                      [protected]
                                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                                        pradipta dash
                                        from Angul, Odisha
                                        Jul 17, 2018
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                                        Address: Cuttack, Odisha, 754134

                                        For rectification of my civil score shows low rating due to SBI credit card which is not used or swapped once but it hampers my credibility in CIBiL score and mentioned in credit history about defaulters 16 instalment without any particular due amount . my details as follows------ My name- pradipta dash. Pan no-AEPPD0956F. DOB--- 16_09_1967.cont no-[protected]. Adre-jaitalang.tyanfakuda.kenderapada.odisha. mob no-[protected]/[protected] [protected]@yahoo.com
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