Crompton Greaves / CGGlobal.com
CG Global
Customer satisfaction rating: 17%
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669
COMPLAINTS
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Crompton Greaves / CGGlobal.com Customer Care

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Address
CG House, 6th Floor, Dr. Annie Besant Road, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400030

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 22 2423 7777  [Registered Office]
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+91 80 4139 1908  [Bangalore]
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+91 22 6755 8000  [CG International Division]
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+91 88 1109 4991  [Guwahati]
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+91 67 4253 1128  [Bhubaneshwar]
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+91 67 4253 1429  [Bhubaneshwar]
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+91 40 4000 2300  [Secunderabad]
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+91 79 2658 4831  [Ahmedabad]
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+91 18 1305 1395  [Jalandhar]
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Mobile:
Mobile:
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Fax:
Fax:
+91 67 4253 3521  [Bhubaneshwar]
+91 33 2282 9942  [Kolkata]
+91 52 2493 5758  [Lucknow]
+91 18 1222 6342  [Jalandhar]
+91 14 1236 5371  [Jaipur]
+91 12 4437 6496  [Gurgaon]
+91 12 4428 7039  [Gurgaon]

Additional info
CG International Division
Kanjur Marg (East), Mumbai 400042б Maharashtra
Tel:
+91 22 6755 8000
Fax:
+91 22 2577 4066

Registered Office
CG House, 6th Floor, Dr. Annie Besant Road, Worli, Mumbai 400030, Maharastra
Tel:
+91 22 2423 7777
Fax:
+91 22 2423 7788

Gurgaon
6th Floor, Vatika City Point, M.G. Road, Gurgaon, Haryana 122002
Tel:
+91 12 4439 2000
+91 12 4439 2001
Fax:
+91 12 4428 7039
+91 12 4437 6496

Jaipur
Church Road, PO Box 173, Jaipur 302001, Rajasthan
Tel:
+91 14 1301 8800
+91 14 1301 8801
Fax:
+91 14 1236 5371

Jalandhar
BXII-407, 2nd Floor, Near BSF Chowk, Ladowali Road, Jalandhar 144001, Punjab
Tel:
+91 18 1305 1395
Fax:
+91 18 1222 6342

Lucknow
Saran Chambers II, 3rd Floor, 5 Park Road, Lucknow 226001, Uttar Pradesh
Tel:
+91 52 2493 5750
+91 52 2493 5756
+91 52 2493 5765
Fax:
+91 52 2493 5758

Kolkata
50 Chowringhee Road, Kolkata 700071, West Bengal
Tel:
+91 33 2282 9681
+91 33 2282 9685
Fax:
+91 33 2282 9942

Bhubaneshwar
Janpath Tower, 3rd Floor, Ashok Nagar Unit II, Bhubaneshwar 751009, Orissa
Tel:
+91 67 4253 1128
+91 67 4253 1429
Fax:
+91 67 4253 3521

Guwahati
C/O SKC Logistics Pvt. Ltd., GS Road, Dispur, Near Car Ghar, Guwahati 781005, Assam
Tel:
+91 88 1109 4991

Ranchi
3, Westend Park, Kaju Bagan (Near Dav Junior School), Hehal, Ratu Road, Ranchi 834005, Jharkhand
Tel:
+91 65 1251 2095

Patna
501 Luv Kush Tower, Exhibition Road, Patna 800001, Bihar
Tel:
+91 61 2232 0050

Mumbai
1st Floor, Kanjurmarg (East), Mumbai 400042, Maharashtra
Tel:
+91 22 6755 8000
+91 22 6755 8611
+91 22 6755 8600

Ahmedabad
909-916, Sakar II, Near Ellis Bridge, Ahmedabad 380006, Gujarat
Tel:
+91 79 2658 4831

Baroda
10-A, Vrundavan Colony, Near Harinagar Water Tank, Gotri Road, Baroda 390007, Gujarat
Tel:
+91 26 5233 2460
+91 26 5233 4447

Indore
103-B, Apollo Trade Centre, 2B, Rajgarh Kothi, Mumbai-Agra Road, Indore 452001, Madhya Pradesh
Tel:
+91 73 1423 2603
+91 73 1423 2610

Nagpur
2nd Floor, Global Trade Centre, Ramakrishna Nagar, Plot No. 31A, Khamla Road, Nagpur 440015, Maharashtra
Tel:
+91 71 2223 2853

Pune
Sr. No. 264/4/2, 3rd Floor, Above Hotel Magnolia, Nr. Nachiket Park, Baner Road, Pune 411045, Maharashtra
Mob:
+91 97 6577 1777

Raipur
A 207, Crystal Arcade, Near Lodhi Para Square, Shankar Nagar Road, Raipur 492007, Chhattisgarh
Tel:
+91 77 1401 9201
+91 77 1401 9202

Chennai
Crompton House-3, Dr. Mgr Salai, Kodambakkam High Road, Nungambakkam, Chennai 600034, Tamil Nadu
Tel:
+91 44 4224 7500

Bangalore
J.P. Square, 3rd Floor, No. 17, 3rd Cross, 5th Main, Chamrajpet, Bangalore 560018, Karnataka
Tel:
+91 80 4139 1908

Secunderabad
Minerva Complex, 4th Floor, 94 Sarojni Devi Road, Secunderabad 500003, Hyderabad, Andhra Pradesh
Tel:
+91 40 4000 2300

View More Information...

Submit a Complaint
Customer satisfaction rating
17%
Complaints
669
Pending
0
Resolved
112
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So far so good - The company responded to our notifications and is working on resolving complaints.

Crompton Greaves / CGGlobal.com Complaints & Reviews

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Sir please send your service man to chek the new purchased pump instalation. since 2 month i am requesting to you, i have register complaint but still no reply received from your side. i am fade up by all this things, please due the needful.
May 14, 2021

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    Dear team,

    Reminder 1

    My 5hp motor is not working, I have already complaint logged on tool free no.[protected] four days ago.but till now not any response from your end. request to you please algin your engineer for troubleshooting.

    regarding
    Daljeet singh
    [protected]
    gavya milk specialities Ltd.
    May 09, 2021

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      Dear Tear

      Reminder 1

      My 5hp motor is in warranty period. I have already complaint logged on tool free no.[protected] four days ago.but till now not any response from your end.
      request to you please align your engineer at the site. my contact no.is [protected].

      Regards
      Daljeet Singh
      Gavya Milk specialities Ltd.
      May 09, 2021

      Complaint Status

      Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
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        After buy the product. The product are not working.
        Apr 28, 2021

        Complaint Status

        Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
        Dear Sir,

        Regret the inconvenience caused to you.

        To register a Service request, you are requested to either inform your Complete address along with Pin Code & Cell no along with Product and issue faced or For instant registration please click on the below link and filled the star marked details.

        https://care.crompton.co.in/CromptonLandingPage/

        Complaint Registration thru What’s App

        Now you can register the Complaint just by sending what’s app massage “ Hi “ to [protected] and follow the simple steps.

        Regards,
        Consumer Support
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          I want to submit Complaint Positive Review Neutral Comment
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          Respected sir
          I am buying crompton SWJ MOTOR PUMP last 1 year .I know this product is very good and service also helpful.But...
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          This ### pump can't fill my 500 ml tank... don't hve flow in supply...
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          I purchased water motor from Taneja paints and hardware store at 198/1, ramesh market, near sapna cinema crossing, east of...
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          [Resolved]

          Motor is not
          Apr 18, 2021
          Complaint marked as Resolved 
          Apr 17, 2021

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            No operating and power over load
            No operating
            Apr 16, 2021

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            Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
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              Official complaint no.[protected]/01, engineer came and confirmed that product is defective, after that he waited for 20 mins at home just for the sake of his seniors confirmation. When i objected, he want and made a concall, to my surprise, senior did not bother to oppoligies about the product or the delay caused by him. Now they have cancelled my complaint even without addressing it completely.
              Not satisfy with product nor with pathetic services. I need immediate replacement of FAN.
              Apr 15, 2021

              Complaint Status

              Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
              Dear Sir,

              Regret the inconvenience caused to you.

              To register a Service request, you are requested to either inform your Complete address along with Pin Code & Cell no along with Product and issue faced or For instant registration please click on the below link and filled the star marked details.

              https://care.crompton.co.in/CromptonLandingPage/

              Complaint Registration thru What’s App

              Now you can register the Complaint just by sending what’s app massage “ Hi “ to [protected] and follow the simple steps.

              Regards,
              Consumer Support
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                Very bad company, I am not satisfied
                Apr 14, 2021

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                  Dear, sir/madam''

                  There is issue in my Crompton submersible water pump (in warranty) it not working I have...
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                  I purchased three exhaust fans in the month of April 2018 and now one fan has stopped working.
                  Apr 06, 2021

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                  Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
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                    We installed a new water motor on 22 March but the machine has broken down.
                    Apr 03, 2021

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                    Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
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                      I want to submit Complaint Positive Review Neutral Comment
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                      New CG pump purchased on 01/04/21.
                      No water suction and delivery working.
                      Brought on emergency basis.
                      Please...
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                      Dear Team,

                      We had purchased Crompton bathroom Exhaust Fan during last year in May/June 2020 considering good reputation of the Company and our previous experience with the Products of the Company.
                      But this time results were not as expected. This fan fan stopped working in Dec 2020. We were told by electrician that its motor is not working. In my view it should be under warranty as were told that it has 2 years warranty.

                      Please suggest wayforward

                      Thank you

                      Akhil Sharma

                      [protected]
                      Apr 01, 2021

                      Complaint Status

                      Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
                      Dear Sir,

                      Regret the inconvenience caused to you.

                      To register a Service request, you are requested to either inform your Complete address along with Pin Code & Cell no along with Product and issue faced or For instant registration please click on the below link and filled the star marked details.

                      https://care.crompton.co.in/CromptonLandingPage/

                      Complaint Registration thru What’s App

                      Now you can register the Complaint just by sending what’s app massage “ Hi “ to [protected] and follow the simple steps.

                      Regards,
                      Consumer Support
                      Add a comment
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                        I want to complain regarding the model number: CGDMB10DX. I have purchased this modal on 07th of December 2020 from Paras...
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                        The motor has been received in physically damaged condition.
                        Sagar Electrical (Gaya Prasad), Turbhe/Panvel has been infomed 0n 18th March 21.
                        Please take corrective action at the earliest., and provide Complaint no.

                        We, Shiltron Enterprises, have been exclusive & Authorised dealer (for MOTORS also, of CGL from 1990 to 2007. presently auth.dealer of CG Consumer Electrical.(Pumps).
                        Mar 25, 2021

                        Complaint Status

                        Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
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                          I want to submit Complaint Positive Review Neutral Comment
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                          I had purchased the 3phase axial flow exhaust assembly on July 2020. The motor get smoked out. And the dealer and customer...
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                          I had purchased Exhaust Fan on[protected]. The FAN has problem of heavy noise. We had launched 2 complaints [protected]/01...
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