Crompton Greaves / CGGlobal.com Complaints & Reviews

We have purchased cg drives and 7 rms from girija power solutions (Dealer of cg) for pumpsets. But they have not uploaded rms details since 4 months. And responding our mails and calls. Sandeep patidar and gopal shankar saying that they will do it but not yet done and not reachable. Our bills on hold. Please help us to return our money if they couldn't....

I complaint repeated to customer care at 09/09/19, then executive come after 1 week & found some fault was there in stabilizer, executive replied that they will replaced the stabilizer soon but today 11 days completed then I called to customer care again they replied that complaint is in process as per her replied she didn't take it serious about complaint, so is there any process to replacement or I will to consumer form or court....

Hi,
I bought a fan from crompton some 4 months back and it has stopped working from past few weeks. I complaint about it to the customer care and they came and said that motor needs to be replaced and they will get back.
It has been 20 days and i have tried calling them may times but no response to the complaint. Once they said that the company will send the new motor but no response after that. The guy is cutting the call...

Hi i purchased a monoblock pump set minimaster plus on 18/10/2017 from jain agencies ghaziabad up 201001 which start giving less water so i approached jain agencies they advised me to call customer care 5th sep as customer care is available from 9 to 7 so i lodged my complaint next day and it was assigned to yogesh enterprises as the pump set was in warranty the person came he said
Its vault is not working tomorrow i will replace...

I have already complained consumer complaints portal site. But complaint has not been resolved yet. Regarding crompton geyser after complain technicians receive duplicate part by dealer. It is not good quality. And customer support saying dealer will provide replacement but dealer is denying and saying company will provide solution. I am feeling disappointed with crompton. Now they are providing low quality product and selling them they are...

To

Crompton greaves consumer electrical ltd.
Mumbai

Subject - failure of tower cooler time to time

Sir/madam,

I purchased tower cooler bearing number tac341-lacm1ql-001695 on 05/06/2018 from m/s anjana enterprises, purnia. Three/four times motor was repaired/replaced by your mechanic. But really sorry to say that it is again not working well. Cooling is not being done.br...

I have complained regarding crompton geyser after complain technicians receive duplicate part by dealer. It is not good quality. And customer support saying dealer will provide replacement but dealer is denying and saying company will provide solution. I am feeling disappointed with crompton. Now they are providing low quality product and selling them they are getting customer only for bases of old privilege.
Below see dealer address...

Greetings,

Your complaint has been forwarded to cg global customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint on https://www.consumercomplaints.in click here

We sincerely hope your issue will be resolved as soon as possible!

Kind regards,...

I'm from nagpur & i lodged a complain on 12th aug, complaint no being : [protected] and spoke to mr ranjendra pande. He said a technician named sanjay would attend to me. Next day, sanjay arrived checked my crompton co-axial ventilating/exhaust fan and said spares would arrive in 4-5 days but i asked me to share the happy code. I told him that my problem isnt solved but he replied that he catered to the call so i need to share so i shared....

Greetings.

We have examined your complaint and it appears to be a bit short. Short complaints rarely get resolved and often are left ignored by companies. Please expand your complaint in order to have a higher chance of having your issue resolved.this is for your greeting letter date on 27.08.19
To edit your complaint, please follow instructions in the link below:

https://www.consumercomplaints.in/new_complaint/br...

Array

Dear Sir,

My water heater is not working .water is not getting heated.
Details are attached herewith .
Request you to do the needful.

With reference to the trailing mail, we have raised a complaint regarding our Geyser which was not working. Your mechanics have already contacted us ( contact no.s [protected] ( Harish), and [protected] ) . As we both couple are working, we will not be available in...

Hello,
U have purchased three crompton grieves ceiling fans in the month & year of december 2017 and last year there was one ceiling fan which was not working at all and with lot many calls & mails a person came from crompton and replaced one condenser and now there is another ceiling fan which is making lot of noise since many days and don't know exactly what is the problem.
Hence kindly ask them to come and resolve the issue...

After having installed the geyser on 1st of june 2019, since july 15, 2019, the geyser started leaking from the bottom and water was not getting heated. I lodged a complaint in crompton greaves website the next day and got a message with complaint no.in my email ([protected]) promptly. The next day, a service rep from crompton, one mr. Thyagaraj presumably from ramamurthy nagar visited my house and declared the geyser unserviceable. He took...

I have brought a geyser 1 -2 years back. The geyser is not functioningnow. Both the power and heating lights are on, both the inlets and outlets are open but still hot water doesn't come out from the geyser tap. The white pipes of the geyser is getting heated still not a single drop of water is coming out of the geyser tap. Kindly resolve my complaint at earliest....

I Bought LFLN135CDL 135 WATTS IN OUR Authorized DEALER.BUT THIS LIGHT Has Been Problem.I Have Complained the customer care center .TT NO [protected]__61926.But still our employee didn’t see my light on my location.then I asked to contact them.they said you will come and give the light will solve the problem otherwise company employee will not come in your place.So we have very suffer on this.I pay to charge for services.But no one proper...

Sir,

I, sri madhab sen, residing at block - lb, flat no.-13, kustia housing estate, kolkata - 700 039, picnic garden (Contact no. [protected], have a ceiling fan mentioned above. But few days after installation, the fan started to produce several problems. Now, the condition is too bad. The rpm is getting slow day by day, sometimes it produces some noise.
I had complaint the customer care several times even though...

The fan was purchased on 17.04.2018. And at present the fan is covered under the warranty period. But the fan is producing noise and the speed of the fan is decreasing day by day. It seems that the rpm of the fan is getting obstructed and producing severe heat sometimes. At night the fan produced spark and we are getting panic by this type o[censored]nusual activities of that fan. Though i had tried to contact the customer care executive several...

I bought a inverter battery worth rs 13000 of crompton company. It started giving issues in a while, as it was in warranty period, i called up a company technician, he came opened up the inverter box checked it, dismantle the configuration, plugged off the inverter as battery was getting heaten up too quickly, he said you can issue a replacement, we ordered for a replacement, everyone including distributor, store manager, retailers all started...

Fan is producing noise during revolution and motor unit is over heating, for that reason it is very difficult to run the fan in normal mode and the overheating problem is creating some panic as it may produce some serious accident to the children. Company representative have already visited but no service is received from his end till now. the fan was purchased on 09.05.2019, so warranty period is not over but no satisfactory service is being...