Crompton Greaves / CGGlobal.com Complaints & Reviews

I purchased Minixtra moter pump product - serial no-OCFIFC Invoice no-3382 from J.K. Industrials shop no - 5 Surekha Bhuvan Dr. R.P. Road, Opp- Hotel Regency, Tilak Nagar Chook, Dombivli (E) 421201 Dist- Thane. email : [protected]@hotmail.com VAT TIN no-[protected] V CST TIN no-[protected] C on 7th June 2015 and it needed repair on 27th Nov. 2015. I went to registered dealer shop for repair as the bill I got was misplased so I went for advice the person working there told me to pay Rs 3000 for repair work and the shop will give you warranty of 3 month, it got repaired and got started working. Again the moter pump stoped working in 5th Feb 2015. This time I got the warranty paper and I went to the same shop and now the owner says that you must have called me at that time I would have helped you now I cannot do anything. I had got very much frustated with this kind of service. Please give me advice and help me with it.

I had purchase "CROMPTON GREAVES 15L METAL BODY SWH315E GEYSER ORDER NO.: [protected]" 24 Dec 2014. In service Period of one year it damage 5 times. Product quality is very poor. In service period Crompton Customer Care Executive assure me if again product will damage they will definitely change but they didn't change my product now it's out of warranty and again damage. now they demanding service charge. kindly do needful on priority.

I purchased a Geyser from Crompton Greaves 11 months back. I found the geyser stopped working and started burning. I complained to Service Centre on 10th January 2016. They arranged a service from M/s. Amkay Services. The technician visited on 11th Jan and reported that the Geyser looks not properly manufactured and also needs replacement of some parts. So he left with promise that he will come back on 12th Jan with parts. He did not come on Tuesday, we spoke to Mr. Albert at M/s. Amkay Services but no response. I called up the CG Service Centre and requested their help. On Thursday, the technician visited and repaired the geyser. It just worked for a day. On Saturday evening it started burning with smoke filling my flat. I complained to CG on Sunday and requested their help but not happy with their response. I also learnt from the Technician the Crompton Greaves Geysers are facing lots of complaints these days and he has been busy visiting many houses with similar problems. I request CG to address this issue in a right manner and replace all their products being sold without proper check. Normally Geysers are not expected with these types of complaints within a year period. I also purchased Bajaj geysers way back in 2000 but not even once we faced any problem. There is big problem with Crompton Greaves Geyser manufacturing method and needs compliance issue. Yours sincerely Ramesh Avinashi

The pump is not working since 21 days. current is passing but not working. Its just 6 months old under warranty. sugeesh [protected]

I, I have purchased 2 crompton greaves electric geyser from a distributor based out in gurgaon on 15/12/2013. After the lapse of one year i had raised the complaint about performance of the product and same has been resoloved as per process. but this year when i have started using the geyser, its not working well which compelled me to make a service complaint at the toll free of the company. From 26/11/2015 i have raised the 3 different complaints about the same product and i didnt get the complete resolution. Now i have raised 4th complaint on 15/12/2015 till now i didnt get the prompt response from service provider. the situation is so worst now that the geyser has stop functioning completely. I dont know what that service mechanic has done with product. Regards Vinay [protected]

Gupta electrical You dealer suggested me to come when it will to cold and i[censored] can afford.only I asked why will be electricity consumption in terms o[censored]nit for a bucket of water. Very bad experience.

I purchased this on 13/8/15 and gifted to family friend in Delhi-NCR. 2 days before water heater stop working. and no light is on now. kindly solve this problem as early as possible. their address is as follow. Amit Kumar Dung S-2, 962, Shalimar Garden Extn-1 Sahibabad, Ghaziabad UP.-201005 # [protected]

I bought my geyser on 20/09/14 fm Quality Electricals & appliances sector 5 Vaishali.it's within warranty period but not working since yesterday 17/11/15. Pl do the needful as we are unable to use the appliances during it's urgent requirement.I am attaching the copy of bill. Rashmi Verma Dy.mgr operations AIR INDIA LTD MOB [protected]

I have placed an order of Crompton greaves solarium 1WHO.I got confirmation msg and also I paid amount.after 2days I got msg that ur order has cancelled still I nt got my money back.when I called customer care they are not giving correct response.this is fake and froud sight so dnt bealive in it Im venugopal From sedam dis gulbarga Order no AB7644959 Ask me bazaar.com

I had purchase a 2 nos. 25 ltr. Water tank(geyser ) by kumar electric corporation tilak nagar new delhi - 18 vide cash memo nos r - 1110771 dated 28th jun 2015. But both geyser does not work properly ( not make hot water properly ) regarding this i was lodge many complaint (complaint nos [protected] dated 12 nov. 2015 ) to company and dealer but both side i have found no response . The company engineer(mr. Anil ) say the 25 ltr. Geyser make only 10 ltr. Hot water only and digi meter is just like show piece only. Kindly do earlier actions please. My reg. Mobile nos is [protected].

Your authorised services centre at lucknow m/s sainak enterprises charge rs. 40/ against your product no. CODE.S[protected] FAN INT. COOLING B50 FH81154 MRP-Rs.18.00 and he not ready to issue a cash memo of this part I am using your product for the last 5 years but I am not happy authorised your services centre kindly take action strongly. thanking you... Regards S.P Gulati [protected]

I purchased storage electric water heater on[protected]. It cant working from[protected]. When we contact on costumer care no.[protected] i cant accept my request. So kindly send costumer to repair the geyser. Thank you address - name- jai kumar verma h.No- 583 khera khurd delhi-110082 contact no.- [protected]

I have bought 2 CG geysers, and within 2-3 months of the purchase both leaked out, these got replaced but again after approx same period these leaked again. CG products WORKS ONLY FOR 3 MONTHS ONLY. I am not sure what to do every three months. Call me at [protected] to discuss this further. Nitin

Dear sir, I got award from My company Crompton Greaves, It is a very precise gift for me, I can not convert its value in lacks or corers. bcz its a Award for me. I got a Titan watch from my company with signature of chairman, that's why it is very precise gift for me. But I cannot use this precise gift daily, due to not working properly, I show my watch at Your Authorised dealer at Ahmednagar many times, once they have aslo send this to Bangalore for repairing, after that also it gets closed suddenly, and it was very shameful to me when I ask timing to some body by wearing Titan watch in hand, bcz it gets stop suddenly, I am requesting you to please support me nurture this precise gift by keeping healthy. Kind Regards, Prakash Dhokane Manager Design & Development, A-6/2 MIDC Ahmednagar Maharashtra cell: +91-[protected]

I brought CG motor pump on 23 dec 2014 it worked fine for few months then it stopped working i went to the service at lodo sarai then fixed it and again it same problem happen then they told that it happen due to sand and told that they will not fixed for free under warranty then same problem happened i went to service center on 27-aug-2015 and they refused to fix it and want to me to pay rs 2000 than i had i word with service incharge vikas he told me same thing again and again and told to pay 1650 and i was still happy i kept talking to CG in the end i paid rs 760 because i need that motor urgent which i think was not right my motor is still under warranty and it must fixed it under warranty that is why i purchased it and i am sure that same problem will happen again

My FIZZ AIR wall mounted fan is not workng, which I purchased on 06/08/2015 from LGHT CENTRE, BHAGALPUR, By bill no.- 3793 (03/08/2015). which stoppd running on 17/08/2015, just made a complain on Toll Free no. & got this complant no. -[protected] (17/08/2015 ) Till no one attended, but today (21/08/2015 ) at 06.02 pm that " YOUR COMPLAINT NO-[protected] IS RESOLVED .Hope the repar is done a per your satisfaction. What is the matter, what id the co. wants ? Mob. No.-[protected]. email:- [protected]@yahoo.in.

I have purchased an IRON PRESS of Crompton Greaves on[protected]. It has warranty for 2 years.
There was fault in the product 3 times. So I called the company and they send an engineer who reapired it 2 times and 3rd time said that the product will be replaced.
It is about 2 months and i have not received the iron press.They aren't taking action.

Dear Sir/Madam, I've purchased CG Taurus (Copper) ceiling fan from Snapdeal on 15th Apr'15 & received on 24th Apr'15. I've found speed problem with mild sound. Problem docketed & temporarily resolved by technician. After that Sound intensity became high & complain again (complain number : [protected]) & sound became stopped by technician for few hours & again sound generated in higher volume. Again complained, technician visited & very mild sound coming at that moment, sound became higher after each moment. Everyone visited, open & hammering the new fan, problem remain same. I am facing a lot of problem at last 02 weeks & continuous requested, followed up with customer care & local service centre ([protected]/[protected]) for replacing my fan, as because it may cause accident/short-circuit at any time. I've very little baby she also suffering. Therefore, requesting you to change my fan with immediate effect. Regards, Sudipta Mondal [protected]

I had purchased My Crompton greaves mixer grinder Model No - DIVA CG-DS51 Mixer Grinder before Three Months.I started facing Problem from 1 June 2015 and i decided to call Customercare Executive, They Registered My Complain and had send technical person from their end but when they visited here they could not sort out my Problem and a Person Name Kishore-([protected]) had visited my place, he told me he imwill replace the mixer grinder part which was not working, he told me it will take 1 week time and he will get that part to my place and i agreed to that.After a week i called him back, he spoke to me as if i am a new person, he told me to speak to his boss, he told me directly, he dont know anything about my problem.when i insisted him he gave me his boss number whose name is Wasim ([protected]) I called him immidiately, he spoke to me and told me that on Saturday july 4 th 2015 till 4.30 pm he will send kishore and our mixer grinder part will be replaced.i called Wasim Today, He picked My call till 3.30 pm, but now both kishore and wasim is not picking up my call.i must tell CROMPTON GREAVES has a very poor after sales Service, they commit 2 years Warranty which is good for nothing.i want my complain to be resolved immidiately, now i will file a complain in Consumer Court...Waiting for your Reply..Plz contact Wasim and Kishore and let me know about My Problem.

I had bought 1.5 HP submersible pump for my under construction house on 12 May 2014 from Shiv Duke company vide even dated invoice no. 596 with Sl no. MJBS-100723. My newly purchased equipment has become unserviceable on 02 Jan 2015 and I lodged complaint against on same date, and I got complaint No, [protected] and since then i keep on reminding my complaint on routine basis but today when I able to got the service engineer on his phone, he justified his reply by quoting the foggy weather and very strange to hear that the service engineer will only attend the complaint after catastrophic condition will be cleared, after my pleasing request that my whole project of new house including labour is sitting idle and waiting for the complaint to be attended and then rectified, I also asked service engg. kindly provide me the temporary solution till my pump got rectified viz a viz replaced, he refused to come with any alternate solution after 6th day of complaint. I am strange to know the pathetic condition after sales of reputed company Crompton Greaves. Kindly look into my grievances and loss adhered to me. In the anticipation of early justice to a common citizen of largest democratic country. Thanking You Dr Satinder Singh Ward No. Newr 84 PAuri Mandir Samrala District Ludhiana Punjab