Crompton Greaves / CGGlobal.com Complaints & Reviews

Refer to my complaint Ni. [protected] dt.25.07.2016. On the basis of this complaint a technician checked the water geyser and found that the tank has a hole. He took ti for replacement. Now even after a month it has not replaced. His mobile number is [protected]. nowadays this mobile is switched off.
Kindly make necessary arrangement to replace the tank of the geyser.

We had handed over a Crompton Greaves ceiling fan for repair on 20 July 2016 at the CG authorised service center ( L P R Services, Vivek Nagar, Kukatpally, Hyderabad. A job order no. 232 was given for this purpose.

It has been more than a month and in spite of several reminders we do not have any feedback or update about our fan. On 8 August 2016, we had lodged a complaint on their registered website. We got a message with a compliant no. [protected] stating that the matter will be attended to.

Till date we do not have any feedback or response from the company or its services center. More importantly, we did not find any escalation mechanism on their website to raise the issue at the next level. It is the same call center and website and they have been doing nothing except lip service.

I am appalled with the level of customer commitment by this so called MNC. If for a small item like ceiling fan ( capacitor replacement) I have to struggle to connect with them and get my item back, I am worried how will they cater to the entire customer base.

I have complaint twice in toll free number
but there is no risponse
my complaint number are [protected]
and [protected]
two complains are prnding from 4 days
and now i am calling in toll free nuber
the phone is not receving by anyone
kindly take a strict action towards company
my adress is h.no 129
hanuman nagar kali badi raipur
name dolesh dharmani

Water pump 0.5 hp purchased on22.03.2016 but now its not run

We have purchased a crompton ceiling fan on 6/4/16 from a authorized dealer light corner... After few days the fan had starting making noise, product no (21) ogckg195718, when spoke to dealer he gave a cc no. After long follow up the service person from service centre came in july 16 n done half work its august & yet thy hv nt turned up... Neither thr dealer is taking back the product,... Bad service from crompton greaves.

I purchased cgl pump dmb 10 d olcpa1961 (1 hp) on 24th may, 2016 from bb power, noida, up. Now on 20th august, 2016, when we used it, it is giving hot water in taps. There must be some defect in its water pumping process. Client's email is: [protected]@gmail.com. Phone no.: [protected].
The desirable solution of my complaint seems that the pump should be repaired soon and if it has any manufacturing defect then i should be provided the facility to return it and my money be refunded.

The induction cook top model acgic crest
The low fire is set @ 1500 w. Through out the line.
Which indicates process and qc and design failure on the reputed company.
After repeated requests the y are sell sells the products... Which can cause damage to person and property.
Which shows their customer interest.
[protected] kilari

I have purchased a ceiling fan from authorized dealer of north delhi in last month. I am getting sound continuously in this fan from day one. I had logged a complain twice time but field engineer unable to rectify the issue. I told him to replace it with new one. Please get it replaced asap. Because it is creating problem from day one. My recent complain number [protected]. Also site engineer misbehave with my wife. He is not aware how to talk to customer or lady. Engineer number is [protected].

Request you to please get it replace because it has created from day one. Your cooperation required.

Regards,
Sanjay singh
M-[protected]
Flat no-115, d a block, shalimar bagh delhi-110088

I have purchased a wall mounted fan on 11/07/2016 but the fan is not working since inception i have launch a complaint no [protected] but no any response from company side ...its main problem is regulation are not working properly need to change regultor system...

Dear sir
We bought 0.5 hp 4inch vertical model csc -0508 submersible pump model csc 0508 from baviskar sales and service add viksa esate no3, opposite aslali police staion ahmedabad today 11 august and after installation it is not working,,, kindly send a representative to change the pump or see that it starts working,,
Contact number [protected]/[protected] zainab ansari
Address zainab iqbal ansari
C/236 amina park... Landmark mastan masjid fatehwadi before sarkhej,, road opposite to amber tower ahmedabad

I have purchased a cg fan.now fan is not work.but fan is in under warranty.so I want technician support.

To whomsoever it may concern
Dear sir /madam
I want to complain of my ac stablizer (Crompton greeves) which is not working for the past 12 days. I had complained twice on your customer care no. For the same firstly on 1.8.2016 n then on 3.8.2016 but till now there is no response from the company's side. I have purchased the above mentioned stabilizer from venus electical, alambagh, lucknow, u. P. On 12.6.2015 and its still in warranty period. I request u to kindly rectify our problem at the earliest. Looking forward for ur immediate response. Regards n thanks. Prem singh pathania f -3094 rajajipuram, lucknow.

I purchased a padestal fan, product no. (21) olmem099597 from "jeet variety store", thakurpukur bazar, d. h road, kolkata on 20.2.2016. but it is not working now. when contacted the seller, he told me to contact customer care. please do something so that you can keep your reputation. my contact no. is [protected].

Dear sir,

I had purchased two water heaters on 27th october, 2015 from m/s plaza enterprises, tyagi market, sudershan park, new delhi and installed at my flat in gurgaon at monsoon breeze, flat no. G-1103, sector 78, gurgaon. One of my geyser, cromption 25 ltr. Geyser (5 star) corona, is not working. Please send your engineer to attend my complaint. Please inform at mobile no.[protected] or [protected] before coming for attending the complaint.

Thanks,

Suresh bedi

I purchased a crompton ceiling fan (aura brown) from kishore trading, saltlake on 7th august, sunday. soon after installation on sunday evening it started making a humming noise and also a very shrill noise. seller refused to replace the fan and asked me to contact customer care.

The complaint i lodged with customer care was closed even though noone visted.

Yesterday i have purchased amour selling fan from the shop, after assembly it will creating the rubbing noise from the fan. I have contacted the shop for problem and ask for replacement they told after assembly it's not possible. I don't know how can i check the function of the fan without assy in to the roof. I don't need this kind of worst products in to my hands so kindly replace it or collect from my side as a donation for cg company. I need reply.

Dear Sir / Madam
Like to draw your attention that self had purchased 1 Water Pump - Model Number PDPEC -042669 from your Lucknow Authorised dealer ( IRON Products ) dated - 27/07/16 .
Since installation same is not working fine & had regular noise problem . Had often made Customer Complaint at mentioned Toll Free Number - [protected]Local, They had provided Local Service Center number same also approached & had visited at residence once but problem still exists .
Now Local Service Center is asking for deposition of machine, will check & update after 2 Working days .

Had mentioned Customer issues :

@ The Concerned machine is purchased just 15 days back, Still issue not resolved inspite of multiple complaints & service center visits
@ If Current Machine is deposited, How work will be executed

Request Replacement with new machine & requires immediate action

Regards

Abhishek Mahay
[protected]@gmail.com
[protected]


Company Address :

CG House, 6th Floor, Dr. Annie Besant Road, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400030

Dear sir,

I had purchased a crompton fan from vijdighar veraval on 16.9.14 wide bill no. 254 sr. No. Of product mbg229712. My warranty is valid for this product expires on 15.9.2016. I have alredy lodged complain with the company wide complain no. [protected] dated 14.07.2016 but the company is not responding for the same stating that the warranty has expired. My contact no. Is [protected].


Kindly do the needful for the same.

Thank you very much,

Yours truly

Babubhai fofandi

We had purchased crompton water cooler - ozone555 vide bill no. 228 dt. 06.06.2016 through a. A. Enterprises dehradun. After one month its swing moter had out off order. After complaint (No.[protected]) till date it is not working condition.
Note:- your authorised service center (Dehradun) give very very bedly cervice
We have plan to purchased more items from yours product but...?

I am from Ahmadabad.I am a shopkeeper at bapunagar Ahmadabad, selling Crompton fans since last 20 years.My customer have complain that his fan is not working, so I dial company's customer care number but every time I heard the sound that our customer care officer is speaking to some one else.so where should I complain.please solve the problem.My shop address is here below.
Swastik electricals
10, Hari om complex, opp.swastik sarita society, near sardar mall.Nokol Gam Road Ahmadabad 382350.mobile no.[protected]