Crompton Greaves / CGGlobal.com Complaints & Reviews

I am purchased a high speed fan on dated 19.08.2016, bill no. R/35786 at 1853, bhagirath palace, chandni chowk, delhi - 110006 but fan is not working good and fan is suddenly starting a some various noise so please accepted my complaint and please check my fan immediate.

Thanks

Regards

(Ashok babu)
Add:- e-66-b, gali no - 06, hanuman mandir vali gali,
Pusta - 3rd, jagjit nagar, delhi - 110053.
Mobile no. [protected]

On 09/02/2016 i bought online from snapdeal 6 nos. Crompton greaves 7w led bulbs vide radical marketing solutions-mundkavol invoice no. Sb900b/15-16/58869, dt. 09-february-2016.

Recently out of those six led bulbs, one led bulb has gone out of order and instantly i contacted snapdeal over phone for replacement as the bulb is only six months old.in reply snapdeal advised me to contact manufacturer.

Can i get a replacement from crompton greaves? Please help

Regards,
Bishakha chakraborty, 6 sitala tala lane, kolkata-700 056, w. B., mob: [protected].

I am in receipt of only the complaint number on 26th aug 2016 at 10.50 hrs.
As there is no intimation neither from the technician nor from your end, i am
Constrained to give complaint on the subject.

You are requested to please at least now act immediately and
Resolve the problems and satisfy the customer.

Please give confirmation on the subject immdtly.

Matter most urgent, repeat urgent.

I complained for water heating problem to the toll free no [protected] on 25/07/2016 and till i am calling to that no but till now they not responding regarding my problem, my complain no is- [protected], date-25/07/2016.I am facing problem because i have a child for him hot water is essential for bathing and my warranty period will be end so soon, please help me.

Dear Sir/Mam,

I would like to draw your attention towards my issue which is related to the servicing of my cooler.

I purchased this cooler on 15/4/2016 from 'Kumar Electricals'. This is the second time that i have faced this issue that my cooler's motor has gone down. And it has been three weeks but still there is no response from the service center. Previously also they serviced my cooler after a month. Crompton has given its servicing to "Jagdamba Service Center, Delhi".

I would like to tell you that the customer executive of this department are extremely rude when it comes to servicing, especially i would like to complain about two ladies 'Ms Maya' ([protected]) and 'Ms Priya'([protected]).

When i told them that if the service is not done on time then i will report to consumer complaint board then they threaten me by saying they don't care where I complain and if i complain then they wont let my service happen.

I was totally shocked by these kind of statement by them.
So Sir i request you to please look into the matter as soon as possible because there is also a patient in my house who needs a cooler environment.

I am giving the complete details of the Seller, The service center and the executives who threatened me.

Seller - Kumar Electricals, [protected]

Service Center - Jagdamba Service Center, +91-[protected] (Deepak Pathania)
Landline:[protected]

Executives who were rude(Jagdamba Service Center) -
Ms Maya - [protected]
Ms Priya - [protected]

Service Request Number - [protected]

I have also attached the bills and warranty card.

Thanks and Regards,
Rahul Kumar

Refer to my complaint Ni. [protected] dt.25.07.2016. On the basis of this complaint a technician checked the water geyser and found that the tank has a hole. He took ti for replacement. Now even after a month it has not replaced. His mobile number is [protected]. nowadays this mobile is switched off.
Kindly make necessary arrangement to replace the tank of the geyser.

We had handed over a Crompton Greaves ceiling fan for repair on 20 July 2016 at the CG authorised service center ( L P R Services, Vivek Nagar, Kukatpally, Hyderabad. A job order no. 232 was given for this purpose.

It has been more than a month and in spite of several reminders we do not have any feedback or update about our fan. On 8 August 2016, we had lodged a complaint on their registered website. We got a message with a compliant no. [protected] stating that the matter will be attended to.

Till date we do not have any feedback or response from the company or its services center. More importantly, we did not find any escalation mechanism on their website to raise the issue at the next level. It is the same call center and website and they have been doing nothing except lip service.

I am appalled with the level of customer commitment by this so called MNC. If for a small item like ceiling fan ( capacitor replacement) I have to struggle to connect with them and get my item back, I am worried how will they cater to the entire customer base.

I have complaint twice in toll free number
but there is no risponse
my complaint number are [protected]
and [protected]
two complains are prnding from 4 days
and now i am calling in toll free nuber
the phone is not receving by anyone
kindly take a strict action towards company
my adress is h.no 129
hanuman nagar kali badi raipur
name dolesh dharmani

Water pump 0.5 hp purchased on22.03.2016 but now its not run

We have purchased a crompton ceiling fan on 6/4/16 from a authorized dealer light corner... After few days the fan had starting making noise, product no (21) ogckg195718, when spoke to dealer he gave a cc no. After long follow up the service person from service centre came in july 16 n done half work its august & yet thy hv nt turned up... Neither thr dealer is taking back the product,... Bad service from crompton greaves.

I purchased cgl pump dmb 10 d olcpa1961 (1 hp) on 24th may, 2016 from bb power, noida, up. Now on 20th august, 2016, when we used it, it is giving hot water in taps. There must be some defect in its water pumping process. Client's email is: [protected]@gmail.com. Phone no.: [protected].
The desirable solution of my complaint seems that the pump should be repaired soon and if it has any manufacturing defect then i should be provided the facility to return it and my money be refunded.

The induction cook top model acgic crest
The low fire is set @ 1500 w. Through out the line.
Which indicates process and qc and design failure on the reputed company.
After repeated requests the y are sell sells the products... Which can cause damage to person and property.
Which shows their customer interest.
[protected] kilari

I have purchased a ceiling fan from authorized dealer of north delhi in last month. I am getting sound continuously in this fan from day one. I had logged a complain twice time but field engineer unable to rectify the issue. I told him to replace it with new one. Please get it replaced asap. Because it is creating problem from day one. My recent complain number [protected]. Also site engineer misbehave with my wife. He is not aware how to talk to customer or lady. Engineer number is [protected].

Request you to please get it replace because it has created from day one. Your cooperation required.

Regards,
Sanjay singh
M-[protected]
Flat no-115, d a block, shalimar bagh delhi-110088

I have purchased a wall mounted fan on 11/07/2016 but the fan is not working since inception i have launch a complaint no [protected] but no any response from company side ...its main problem is regulation are not working properly need to change regultor system...

Dear sir
We bought 0.5 hp 4inch vertical model csc -0508 submersible pump model csc 0508 from baviskar sales and service add viksa esate no3, opposite aslali police staion ahmedabad today 11 august and after installation it is not working,,, kindly send a representative to change the pump or see that it starts working,,
Contact number [protected]/[protected] zainab ansari
Address zainab iqbal ansari
C/236 amina park... Landmark mastan masjid fatehwadi before sarkhej,, road opposite to amber tower ahmedabad

I have purchased a cg fan.now fan is not work.but fan is in under warranty.so I want technician support.

To whomsoever it may concern
Dear sir /madam
I want to complain of my ac stablizer (Crompton greeves) which is not working for the past 12 days. I had complained twice on your customer care no. For the same firstly on 1.8.2016 n then on 3.8.2016 but till now there is no response from the company's side. I have purchased the above mentioned stabilizer from venus electical, alambagh, lucknow, u. P. On 12.6.2015 and its still in warranty period. I request u to kindly rectify our problem at the earliest. Looking forward for ur immediate response. Regards n thanks. Prem singh pathania f -3094 rajajipuram, lucknow.

I purchased a padestal fan, product no. (21) olmem099597 from "jeet variety store", thakurpukur bazar, d. h road, kolkata on 20.2.2016. but it is not working now. when contacted the seller, he told me to contact customer care. please do something so that you can keep your reputation. my contact no. is [protected].

Dear sir,

I had purchased two water heaters on 27th october, 2015 from m/s plaza enterprises, tyagi market, sudershan park, new delhi and installed at my flat in gurgaon at monsoon breeze, flat no. G-1103, sector 78, gurgaon. One of my geyser, cromption 25 ltr. Geyser (5 star) corona, is not working. Please send your engineer to attend my complaint. Please inform at mobile no.[protected] or [protected] before coming for attending the complaint.

Thanks,

Suresh bedi

I purchased a crompton ceiling fan (aura brown) from kishore trading, saltlake on 7th august, sunday. soon after installation on sunday evening it started making a humming noise and also a very shrill noise. seller refused to replace the fan and asked me to contact customer care.

The complaint i lodged with customer care was closed even though noone visted.