Crompton Greaves / CGGlobal.com Complaints & Reviews

Dear Sir,
I am Rajesh loyal customers of your company has been very using your fan for very long time and use to advices other to buy same
I have purchased 1 Ceiling fan from Pushpa & Co, Camp Road, and Chennai - 73 in Nov-09 with 2 years warranty .It was start giving trouble from Dec 2009. It’s gave big sound while switching on. I lodge a complaint in customer care and the technician came to my home. He replaced some...

Hi,

I bought a new geyser some 3 weeks back and its not working from the day i bought it. Conatcted the dealer but even he is not giving a positive response and suggested to contact the service center. After frequent requests to the service center on complain no. [protected], finally an execuive visited my site and said that thermostat is not working and needs to be changed.

He had given us a complaint receipt...

i had purchased submersible pump of 2hp from paras engineering,relief road,ahmedabad 4 days before.motor fails in supplying water on top tank,despite many calls done to dealer no response yet.he is not receiving phone now.today i have submitted comlaint on your helpline,there i came to know it will take 2-3 days..........
this is your company strategy i came to know after purchasing the product how you and your dealers,service providers...

I had purchased a Crompton Greaves Geyser having warranty till 2011. It's tank is leaking and I registered the complaint and it was taken by their representataive to service centre. They have informed that the tank is not available in the company and they donot know when it will be available therefore they asked me to wait. But for how long I donot know., It is winter and I need immediate replacement by new geyser if tank is not available...

Poor services
unexpecting poor service from crompton greaves called up to Anand branch last 2 weeks complient about ceiling fanwhich is in under warranty.but ther is no response from this service centre. so I suggested to my friends we have to think when we are trying to crompton greaves products.complient no 82...

purchased 4 seeling fan (crompton greaves make) one month back, after using for 12 days 3 fan started giving problem of noise.phoned customer service division they came and repaired,after 10 days again same problem came ,they now told that they will replace it with new one ,they took 15 days to bring new fan which was also faulty.still waiting for new fan to be replaced...
hopeless quality..and service i think they should be charged...

I had purchased one Crompton Greaves motor on 20/9/2009 with great expectation from one of your dealer named M/s AMBIKA SANITARY & HARDWARE STORE, GHAZIABAD. Unfortunately with in 10days it started giving trouble. It creates a loud untolerrable noise. It is so unfortunate at your end that we are just seeking for brand new motor but no one is ready to listen either the dealer or your company representative.
Can you give a single...

we purchased Deluxe tower Fan during 2004. Really we enjoyed and liked this fan. Within a year this started giving noice. Though we got repaired from their service center in Chennai but trouble continues. We can authoritatively say that none can substitute this fan. We shocked to hear that this brand ie DELUXE tower fan production was stopped abruptly. It is rather surpise to note that how such big compnay can stop such a wonderful fan...

Dear sir,

I have purchased a water pump motor from M/s Shree Ram Enterprises, 24 Corner market, Malviya nagar, New delhi on around 29th July 2009. As per the supplier this motor is warranted for one year from the date of supply.
Since the date of fitting this motor is not able to extract water due to which we are facing water problem from nearly 15 days.The motor is not running properply.

On 31st of july...

dear sir,
i had purchased this water heater from mahesh enterprises, on 18/12/2007.
but now this water heater is having water leakage problem.when i had send
it to repair the service centre asked us for rs 1000.00for repairing charges.
i got it back as the purchase price was only rs 1950.00.could you please
tell me why so much repairing cost....

I have purchased a 15Litres Water Heater from Jayam & Co, Anna Nagar, Chennai on 21/02/2009 vide their Bill No. Annr9560. The Model is SWH515 and the S.No is GL7-203694.

Due to summer, the water heater is being sparingly used but to our surprise, we have noticed water leakage from the tank within 3months o[censored]sage. Their service personnel has replaced it but after that we could not use it due to thermostat, thermal cut-out...

i have purchased Crompton Greaves Solarium IWH 01P instant water heater from Reliance Digital on 27th of June 09 along with LG TV and Samsung Fridge.

Installation of fridge and TV is done after multiple calls to reliance digital in a span of 10 days.

now almost one month is over and the Water Heater installation is not done.

the ResQ no given 4472222 is always busy which i am trying to call from...

Sir,
I had made a purchase of SDX Pedestal Fan(Chrome Black), Crompton Greaves, on 8th March, 2009. The fan was found to be defective after few days o[censored]se. However, inspite of repetively lodging complaints, for over 2 months, with the dealer, there has been no positive response from him.
Arijit Das,
[protected]...

I bought Crompton Greaves water heater SWH 510 WHT from Creative Agencies, 9-41-31/1, Pithapuram Colony, Besides Deccan Chronicle, Visakhapatnam- 530003, Phone:[protected],
email: [protected]@hotmail.com on 17 th December 2008. From ther day one, the red and green indicator lamps are not working. I have represented to the seller as well as the service agency. But till date for almost six months my complaint is not attended.br...

I have purchased a CG Pedestal Fan 18" Hi Flow for Rs.2250 just 1-2 months back. It was working normally when i took to home. 2 Days back the speed changing switch has been broken, so i have registered a complaint to CG. The service guy now says that the broken parts will not be covered under warranty. CG has delivered a bad quality product to a customer and it cant withstand for 1-2 months and now they are asking Rs.80 to replace the...

With reference to the subject cited above I have the honour to inform you that I bought one Crompton Greaves 1.5 HP Multi Stage Pump set, model-MJM1.5H, SL-FGBJ50378 form Magnet House, Manipuri Basti, G.S.Road, Guwahati-7 on 07-01-09.
But to my utter surprise from the very first day I noticed some leakage near the shaft. Gradually the leak increases and subsequently I complaint to servicing center phone nos.[protected] on 12th May09.On...

We bought a Crompton greaves wall mounted fan on 11.04.2007
In the month of may 2008 the fan blade got broken, So we registered a warranty complaint of 0085 on 05.05.2008, But the chennai service team told the blade will not cover under warranty, so we paid Rs.250 to the technician for the replacement, After one year we have started using the fan in the summer time from april 2009, within one month the base of the fan got broken,...

We bought a plastic body instant geyser about 8 months ago, which has 1 years warranty. The warranty book or the company's site does not have even a contact no. for logging a complaint. The nos. which are mentioned never respond. I am just stuck where to complaint. Dealer/Retailer does not entertain the complaints

I have mr.prem ([protected]) number, but he is not responding any way.. I called him more than 10 time, but...

At the outset, it is not exaggeration but it is true and appreciated by all my relatives and friends of the function of this fan. In fact we recommended to all my relatives and friends to purchase the deluxe tower fan . We purchased the said fan during 2004 and really we enjoyed the air from the fan. In the year end 2005 some problem developed in the blower and noise started. We approached ur godown in chennai for replaement of the blower...

Madam/sir

I am Parag Saha a resident of Atapara, nearSinthi more, Kolkaa-50 & I have recently purchased a new padestal fan(Crompton greaves) from Samrat electonics on 8/3/09 & after one month o[censored]se it started giving problem we have launched a complain at Samrat electronics(as per their instructions) on 24/4/09 but till date no service is available either from shop or company inspite of several phone calls.
...