D-VoiS Communications Complaints & Reviews

Hi,

Jitender a local company guy from dvoice has taken installation money and 6 months pack money 1 month back but he has not turned up till date for the connection in kopar khairane. He only gives false promises and behaves very rudely while we give him a call for the connection. These guys took away our money with no services.. Can somwbody please take some immediate action on this company....

Since yesterday there is no internet. Called local internet service sukharam over 20 times, he kept on giving me false promises and later stopped attending calls. Until now there is no internet. Today morning when i called him at 9:30, he says he is reaching by 10:30 my place to resolve the issue. But not turned up, called him at 11:10am he again says within half an hour to one hour max, the issue will be solved. He has been bluffing since...

I live in mulund and mulund's manager rajesh is not answering my calls and is not resolving my issue there were lot of times my net was not working after i met him i called him many times but he did not answer and when it was time for renewal he called me. From one year there were so much issues he could not solve my issue in any circumstances and he doesnt have respect for the customers and the company ion is a fraud company its app...

I'm complaining about frequent failure of my net connection, every alternate day. Specially in the morning and after complaining to your call centre the complain is attended late in the evening. What is the use of net if it is not working during the day time. I'm fed up with this kind of internet services provided by you. I request you to pl. Look at the problem seriously and do the needful at the earliest pl....

Hello Team,

My register mobile number is [protected]. Internet connection is not working since from past four day and I am keep following up with customer care support for the same with no luck. Request to resolve the issue or refund last recharge amount and deposited amount so that I can opt for other service provider.

Thanks,
Mohammed Shariff....

First of all its false advertisement in their ivr. Best customer service it seems.
I complaints almost 2 months back as one of the guys abused me on the call because i was persistent to get my internet working asap.
In multiple occasions they have refused to transfer to supervisor upon asking which ideally you can't do as per what i understand because i come from same field.
The internet has issue every now and then...

Dear team,

I am facing slow browsing issue since last 2 weeks or more for which i have already raised the complaint but there is no resolution... I request u to resolve my issue otherwise i need to re think before refilling my account and i have no other option than to raise the complaint on consumer court, trai and on social media.

Still i am facing the issue with downloading any movie through utorrent, browsing...

You guys are shamelessly closing all raised tickets without resolving and neither even bothered to help even after raising issues at social media.
I been harping for assistance since 1st jan but yet none have approached nor issue is been resolved. The payment was done in advance and these days impact is been charged to me without delivering the service.
https://twitter.com/meak1626/status/[protected]?s=19...

The mentioned company is a broadband internet service provider. When I approached the company for an internet connection of 10MBPS, I was never told about the company's policy on throttling and traffic shaping. It was after I paid and received a connection that I noticed that my network speed was not up to the mark. Actually, not even close to the bare minimum. After placing multiple complaints, I was told by the customer service executive...

Under d vois i believe the ios broadband comes. They have the pathetic service i have ever seen. From 3-4 days i have complained 3-4 times and eventually no resolution. I was literally impatient now and anybody will be

1st time the complaint itself was not logged.
2nd complained was logged on[protected] and no one contacted me.
3rd i contacted them again and it was that they will send technician the next day morning...

My internet connection has been intermittent for last 10 days.

Every night it stops working at around 9:30 0r 10:00 pm and then works the other day in the evening. Even after multiple complaints the same issue pops up every day.

Every time the customer care tells me that the technician will visit but they do not and close the issue. The connection works for 2 to 3 hours and goes back to no or intermittent connection....

Hi team,

This a high time for me for this cheated company.. These people don't even serve internet connectivity at my home since last 3 month.. Everytime i complaint a person came in and do activate the service for 5 to 10 mins only. Once he left the connection goes down again until i raise a new complaint..in the last 2 months i have already raised around 40 to 50 complaint. Hardly i get the connectivity of 10 mins per day......

Hi team,

I'd.. Pr_1982

This is due to the frustration and the harrasment that your company is repeatedly giving me as a customer.

Since last 2, 3 months almost everyday there is no connectivity for my residential connection.

Everyday i need to call up ur customer care stating my internet is not working and they are always with the same response.. Engineer is on the way. Which almost...

This company should not be allowed to be there.. It causes so much stress and problems for ppl. From last 4 days tomm will be 5 mine internet not working, i have been calling them everyday morning and evening and i hear the same recorded message from the person sitting there..its like a robot speaking.. whenever ask for supervisor Mr. Prakash Pande one name i came to know..is always on the phone.. doing what God Knows. Taking full money for...

Ion internet service sucks!!!
My internet service is down since 4 days & everytime on call they say next day their [censored]ing tech will resolve the issue.
Their tech is busy licking somewhere that he didn’t even show up!!!
These basterds charge for a month & provide service for 18-20 days, so ultimately they are fooling in charging lesser pay for 5M in comparison with other ISP’s but they are [censored]ing smart & if you call...

I am Vijendra Katiyar from CBD Belapur Sector 8 Navi Mumbai. I have paid for the annual subscription for broadband at my residence. I am extremely dissatisfied with the internet almost after every two days the internet is not available. It seems like they have taken customers for granted even after complaining they don't attend to resolve the issue. I am not getting internet since last 24 hours but no one cares from ION. I was committed to...

We have a fiber to home internet connection and 10mbps 28 days plan. Internet is down from last five days. I have log complain in all ways through mobile app, phone call and thru online account. Log many complain continuously daily and called up customer care. Still the issue is not resolved.

Customer care is also not good takes 25 + minutes of time to get on call with agents and they are simply talking standard scripted lines....

They are taking customers for granted. They change subscription plan every month. Out of 28 days minimum 5-7 days no connectivity.
And if you dont recharge before expiry time/date, they dont even allow a second more than the expiry time.
We should adjust for a week without connectivity and they cannot even bear a couple of hours, forget days.

They are not capable of handling such a huge customer base they got...

I have logged several complaints in ion's customer care, sion as internet connection was down on 18 june 2018 but still after 4 days there is no action taken by them to resolve the issue. Every time when i call to their customer care at sion the bpo executive says that they will arrange an engineer for resolution of issue which never happened from past 3 days. I have subscribed for 1 year, 50 mbps plan with d vois communication last monthand...

To whomsoever it may concern,

I have a connection with ion by the registered mobile no: +91-[protected]. This is to let you know that i have been complaining of no internet for over week, since the day they installed fibre cablenet (Which is suppose to never shut down and never be slow). I have been calling atleast 3-4 times a day and been kept on hold for over 15 mins to speak to a customer care executive. Its been 10 days...