D-VoiS Communications Complaints & Reviews

I have internet from d-vois (I-on.in): registered mobile number 88795770..

I have been getting frequent disconnection for last 1 mont and from last 5 days. I have totally disconnect the net. I have complained about many times every day over phone. Every time they assure that someone will come or call, but nothing happens. I am using internet every day for 10 mins, then 5 mins disconnect, again using for 10 mins, 5 mins disconnect....

This company is internet service provider. Today dated[protected] i upgrated my internet plan from 480rs (1mbps) to 550rs (2mbps). I paid 550 rs for my plan but after an hour i got msg from company that ur amount of 480rs for renewal account received on[protected]. I mean what is this?. I upgrated my plan of 550 is still how can they do this?
After knowing the customer care they did, nt help me. Even they did not provided me with the...

Hi,

My self deep from sector -2, ulwe, navi mumbai, i have taken d-vois connection couple of months back but there has been always connectivity issue, at an average everyday atleast 5-6 times the connection goes off, almost every day i need to keep calling their local manager sagar joshi (Mob: [protected]) who keep sending ineffecient staff who are hardly have any knowledge to fix the problem.

We need to hear...

Hi team,
I would need your help, i am availing d-vois (i-on) broadband service last 7 year and paying money in regular basis.
At the time of installation i had pay 700 rupees for installation one time chargers.
Last 3 days my internet is not working in have visited local office but they are doing misbehaving and they are asking again for cable installation charges.
I said i am exiting customer if your cable is...

Hi i am nitesh from systek, i have using last one & half year in your services but last 2 -3 months your services not properly working, we launch complaint more time but you services provider did not responding to me also hi suggest to me change your broadband to fiber line services. i am ready to purchase fiber line service but you person did not come to collect amount also he did not received my call also i call your number but no any person...

My login id is akypanvel, I forgot my password. Pl. send it to me on my mobile no. - [protected] or on my email [protected]@rediffmail.com.My account is with Vashi navi Mumbai....

I paid 1765 to the agent of ion got the copy of sign form on tuesday. Agent guaranteed that he will give connection on 4th day n today they called me saying they will take another 2-3 days. I have d recorded conversation of commitments n i will sue them definately. One of the most pathetic xperience ever. Even customer service at the website number is not capable enough to understand n solve the issue. Worst pathetic sevice i had ever received....

Internet is not working last 3 days in Ulwe, frenchisee owner are not able to take power connection . ION or DVIOS company are not resolving this issue .
contact :[protected]...

I have made an payment of Rs. 400 for my Internet renewal. I have received an acknowledge of both (My bank & the merchant at the D-Vois site) saying that the payment is received by the D-Vois company yet they are the denying that they din'y received the payment. Finally i had to make the cash payment to renew my account after 4 days of them denying the payment....

Hi
There is no Internet connection since last one day and from last 1 week I am experiencing frequent loss in connection. You have very also blocked your numbers.

Vijay Singh
[protected]...

Hello,
I am a customer to D-VoiS, nerul, navi-mumbai. These people are providing third grade of service . Their network remains down almost in every 10 days. I am complaining to the customer care since last 3 days . They are making me fool by telling different reason on every call to them. Once there was no internet connectivity for 10 days. These people did not even increase the span of service pack to compensate the loss of 10...

I have installed D-VoiS Communication on 28th June 2016 for 2 Mbps 90 days but they have activated 1 Mbps 90 days package instead. They committed that the original package 2 Mbps for 90 days will be activated by 29th June 2016 by 12 Noon. Well it didn't happen. A false commitment was made to me. Now they are committing to do it by 30th June 2016 by 2 pm.

Why I should wait for my service activation after i have already paid...

Dear sir,

This is to inform you that since last 3days i am continuously calling your customer care center to sent a representative to collect the bill for this month but there is no response from your side which is making me too much difficult to contact my loved ones in abroad

And also let me know how to change my registered mobile number.

I kindly request you to send your representative to your...

D-vois Ssv Network, Mumbai. Yes you heard it right. It has the worst Broadband Connection services ever received. I'm calling and complaining for nearly about 15 days regarding my Residential Internet Connection. It has the worst customer services/support. I've been calling the customer care and they just ask our registered number and they say we will forward your complaint further and whenever I call them for reminder they just keep forwarding...

2 months back i have started using d-vois ion broadband service and the month end my internet got disconnected 3 days before saying that there is some problem and it will be resolved in a day but that problem was resolved after 3 days and at the end my faced a loss of 3 days internet connectivity.
And literally i have complained them twice and thrice in a day but they say it will be resolved.
What was their support team doing.br...

I am not receiving internet services at all since Saturday. I called customer care for more than 10 times. I also spoke to their manager. I also filed complaint on their mobile app. After all this I am still not getting Internet services for the sixth straight day. please help me any way you can. They do not disclose the contact information about their local office. They always say that the problem will be solved in 2 hours but that's just...

Hi,

I have registered complaint from last five days. Router is not turning on. No answer from ion support staff for last five days. Customer executives are giving just excuses and forwarding requests. Somehow managed to get hold off one of technician from support and he mentions that i need to buy modem/router myself. They will not be able to provide it. Very bad service and poor experience with support staff.
My email...

In dombivli (E).. I observed the company is known by thre different names a) nbc broadband, b) d-vois, c) i-on internet...

[i] i purchased the internet connection 2 months back. I paid the cash to the network/wiring fellow of this company.. He said he don't have any change... Till date... They haven't returned my change.
When i raised a complaint to i-on office (Navimumbai) they told me they cannot return the money...

I am using I-On net for more than 10 months. Initially they provided a good service but now a days customer support services is too bad. They are not even picking calls to register a complaint.
there is a connectivity issue from 7-8 days but no body is there to resolve it .
They are good while taking money but after that there is no word called 'customer satisfaction' in their dictionary....

I have internet from D-Vois (I-on.in) subscriber ID: peb_c102, registered mobile number.

I have been getting frequent disconnection for last 1 month. I have complained about 2 times EVERY DAY. Every time they assure that someone will come or call, but NOTHING happens. I am using internet every day for 10 mins, then 5 mins disconnect, again using for 10 mins, 5 mins disconnect. I am so frustrated that I want my partial refund,...