D-VoiS Ion Internet Service Provider being in this Industry for so long span of time, has started taking its Customers for granted now by charging them so much for the Internet plans, promising desired speeds and in returns giving nothing.
The Internet Doesn't work as promised, either it is slow or else it is not working at all. We have this Connection in our Office located at 205, Bawa Tower, Sec-17, Vashi. Navi Mumbai., where we work for more than 10 hours daily out of which every 30 mins there is an interval where the internet goes off and leaves us helpless and all the other while it is anyways working slow..
Upon calling the Technician, who would visit after 2 hours to resolve the issue, would do some here and there stuff and at the end would say that "only in your office there is an problem, rest of the offices do not face this issues" and would start selling some products and service up gradation of SSV, which is more irritating.
At the end of the day, either they blame us for being their customer, or they blame the plans which we have chosen.