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D-VoiS Communications Complaints & Reviews

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Last updated Jan 5, 2024
Complaints 164
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D-VoiS Communications reviews & complaints page 7

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M
mario081054
from Mumbai, Maharashtra
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False promise of providing 10 mbps speed; providing average <3mbps

Address:400614
Website:i-on.in

Have paid Rs 11, 640/- in advance for 10Mbps Unlimited (no fair usage);
for 1 year BUT
am receiving...
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S
sanjz
from Bengaluru, Karnataka
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Inadequate service/internet connection problem

Address:400709
Website:www.dvois.com

Company dont provide good service and there is always bad connection of internet in a month.When it comes to payment they cut the connection on that day itself if payment hasnt issued.Rest of the month 3 to 4 days net connection is totally of.When we call customer care they pick up listen to the problem after that dont react or else will not pick up the phone, will not solve the problem.We have to tell them that we will complain then they...
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H
himanshu_vora
from Mumbai, Maharashtra
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No clear connectivity since last 7 days

Address:Mumbai City, Maharashtra, 400067
Website:Dvois ion

Hi

My broadband id is vora_himanshu
We have more than 7 connections of ion broadband internet in our society & we are facing some serious service (connectivity) issue since last 7 days.

Everyday they try to solve it by afternoon & by night its always down on same day.

We are fed up of complaining again & again.

We all have paid for yearly plans.

We need proper...
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P
pprashantbkale
from Mumbai, Maharashtra
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Negligence towards the customer and their complaints

Address:Bangalore, Karnataka, 410209
Website:www.dvois.com

Dear Everyone,


I have been a resident of Kamothe using D-VoiS Communication Services as my ISP for the past 7-8 months.In the past they had been real good in providing the service, but in the last few weeks the connection was dead for more than 12 hours.Last week the connection was down for the entire day to add on to that their lazy customer service agents who are firstly in the wrong spot altogether. They are monotonous...
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Address:New Delhi, Delhi, 110035

Dear Sir,

This is to bring your kind attention that we are facing big issues with running unauthorized Car washing Centers in Keshav Puram. Their are about 5 unauthorized car washing center running with the support of MCD, and Police and in revert they were getting high percentage of bribe. These centers were using groundwater without any authorized water authority permission and more over we tried to update information to...
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H
Harnish Doshi
from Mumbai, Maharashtra
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Internet

Address:Thane, Maharashtra, 400715
Website:I-ON.IN

SME cLIENT iD : sme_aspares

Sir,

This complain is regarding Dvois SSV Internets continuous and fraudulent methods of charging for internet sppeds which they never offer.I currently am using a 10mbps plan but am never getting anything higher than 1 mbps.
Also they claim to use fiber line but our connectivity breaks regularly in between.

We have registered many complaints but it goes to deaf...
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P
pravinphalak
from Mumbai, Maharashtra
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Net connection off due to communication gaps between the service providers

Address:Thane, Maharashtra, 421201

Today from 9am to 07.15 pm my net connection is off while i make my complaint at 11am . Again i make a call to receipt bill no. they give me answer that they will send engineer in two hrs. But no response. So i have to make call again then they said that to call me other branch .ok its my need so i make call their also. Again threy said that they will send engineer in two hrs. now it is 5.30 pm . again i have to made call now the answer is...
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K
Kumargaurav294
from Gurgaon, Haryana
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Fake call to ask for atm card details

Address:Kanpur, Uttar Pradesh, 208008

Today (Sunday, 10 jan 16) I got fake call from number [protected] asking for SBI ATM card details mentioning that your ATM card has been blocked and details are required to re-activate it now. He mentioned that he has my ATM number in front of him on screen and I need to tell him so that he can match. I understood the fraud nature of the call the way person was interacting and desperately seeking details which are confidential. Please...
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T
tusshar nangia
from Mumbai, Maharashtra
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Very poor service from dvois

Address:Mumbai City, Maharashtra, 400706
Website:Ion.in

Resident from Nerul. Very poor service from dvois. every month there is some major issues bec of which internet does not work for at least minimum 10 days. When asked for extension they don't provide. Kindly look into this very seriously....
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N
naikjagd
from Mumbai, Maharashtra
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Inefficient service

Address:Thane, Maharashtra, 421201
Website:Internet Service

Even after several complaints both to call center and visiting the office for non availability of internet service my issue is not being resolved. This is really frustrating as the payment is taken in advance but the service is pathetic. The behaviour of employees is very bad and no one is there to take responsiblity for the problem and frustration that I went through for last 1 months. I have taken this plan to work from home and utilize...
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P
pravinphalak
from Mumbai, Maharashtra
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Connection off for long time

Address:Thane, Maharashtra, 421201

DNS -J/SR.NO. : 3963 Sir my net connection is off for a long time as i see it was 8.30 AM to 11.20 AM IT happens aghain and again please check my complaint before this date...
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M
mohitpatel19
from Ahmadnagar, Maharashtra
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Not fixing internet issue, cheating with customer

Address:Mumbai City, Maharashtra, 400709
Website:www.dvois.com

I am Mohit Patel living in Koparkhairne Navi Mumbai. I have taken new D-VoiS ion internet connection on 22 December 2015. My internet plan is of 50mbps. From the day first internet is not working properly. I have registered complain in their customer care more than 50 times. Every time they just register the complain and next day closed that complain without asking my feedback. In 50 mbps plan I am not getting speed of even 1 mbps. Its the...
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Address:Mumbai City, Maharashtra

This as again as last type of complaint that is made on dated 2 nov 2015
. vice versa connection is off for more than 12 to16 hours .Is that braoandband service for 24 hours unlimited. I really sure that they dont need customer now & fill sorry getting to this connection .My net is off because of one office key that is not available to engineer to ehom we make a call for our problem . Now i want to close my account with my refund...
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P
pravinphalak
from Mumbai, Maharashtra
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Internet connection is seen off

Address:Mumbai City, Maharashtra

Internet connection is seen off from 9AM to 10_30 am approx, then again from 2PM to 6.20 pm also .When I make a call My internet connection becomes on . I cant take this more .When connection is off I make my complaint on mobile call but it cant take as a customer complaint then hows can i make my complaint without internet solution .please give me other solution also for this...
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Address:Bangalore, Karnataka, 400706
Website:www.dvois.com

- Dvois has very very Poor customer service. They are not concerned about your query at all.
- Call centre Executives are novice with no clue what to do with complains
- I did recharge twice of 465/- for October Month. I demanded refund of one payment.
- One month has passed there is no concern about my complain.
- They are reiterating that ' You will get a call back'
- That call back has not...
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S
Sukunair
from Goregaon, Maharashtra
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Inconsistent signal strength

Website:ion

Since the last 3 days I am experiencing inconsistent signal strength which varies from very low to very good. This goes on changing within seconds continuously. On my complaint, D-VoiS outlet at Koparkairane, Navi Mumbai tells me to handover the Reuters to the service centre. When I was asking about the contact details of the service centre I have been told very rudely that it is my headache to find out that. These people are talking to...
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Y
yogitaphalak
from Mumbai, Maharashtra
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Net service is many time in off status

Website:www.dvois.com

DNS-J/SR. No. 3963 plan 1 mbps 365 days unlimited

My internet account is always gives problem I canot get desirable solutoin for this from your service persons . I think they cheats us .He isnot giving logical answers . He ask customer What to do now if your connection as on whenever he visits after making a call to me. Also he donot want to get keys from society watchman . He says to do it to customer.Is that is my duty ?...
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R
Reeta Gaokar
from Ahmadnagar, Maharashtra
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Not received refund for extra payment which is due to D-VoiS online system error

Address:400706
Website:www.dvois.com

I had done online payment to renew my account. When I done transaction first time a got their online system error, then i have done transaction again and same error receive again. After few hours a got a mail showing that the transaction has been done successfully for both the times and the amount of Rs. 4650/- has been paid twice for my net package. I called to customer care, they said drop a mail and then by verifying they will credit the...
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P
pravinbawane89
from Igatpuri, Maharashtra
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Banned all torrents site

Address:400706
Website:www.dvois.com

Respected sir I am customer of dvois ssv broadband provider in this two months they banned all torrents site and tell us that it is Government OF India order that we are banned all this torrent site. but there is other broadband provider they dont have this type of any notifications my friends tell me that torrents sites are working propely by his provide other than Dvois ssv broad band. Please solve my problem immdiately... Regards,...
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Sachin Knair
from Hyderabad, Telangana
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Amount not yet refunded for the transaction which was unsuccessfull

Address:Mumbai City, Maharashtra, 400709
Website:i-on.in/loginpage.aspx

I had payed my october month internet pay and found that one transaction which i made said unsuccessfull bu thad taken money from my account. later through other gateway (ccavenue) the payment was successfull and in the ion app only the success transaction is seen. i enquired in the ion office and said by 15 days it will be refunded and yet it is not refunded....
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