d2h Complaints & Reviews

Yesterday(10th Feb 2016) my videocon D2H antenna has been damaged by monkeys. I requested to videocon customer care for repair the antenna. Today(11th Feb 2016) engineer came & told me that the part of antenna which broken down is only costing 5o rupees but it is not available in the company anymore so i need to change whole antenna & will cost 525 rupees.

I refuse to change my antenna because if parts is only for 50 then why...

I ve called many times to upgrade my stb to HD. Told me that the service engineer will visit my home within 24 hrs. The so called service engineer didn't even show the courtesy to call and enquir the problem. If they can't why this company is making advertisement about the 24 hrs thing and selling their product. I know this too that what I'm doing a waste thing now that to complaint about this . Because I experienced really bad thing from...

I am a customer of Videocon D2H having ID No. 39046204. On 07.02.2016 I have submitted a complaint for signal not available vide complaint No.[protected] after a long query by the Customer care which I face a great difficulties. However, next day a person so called service engineer came and rectified the problem and DEMANDED a charge of Rs.150/-. Earlier as a customer like me also faced same difficulties.
Question is that why the customer...

I have purchased videocon d2h. My customer ID is[protected] & my name is "PARTHIBAN SHANMUGAM" but instead of my correct name your data shows "PRATHIBA S". So please correct my name in your records....

I have purchased a Videocon D2H product in july2013 and after one and half yr the set up Box and Adaptor were fully damaged and one field executive came to house and changed the set box and Adaptor and have charged 275/INR for set up box and 250/ for Adaptor.When i complained to the customer care, they have promised to brought back the Adaptor's charge as 250 into my account.Till now no money is transfered to my account...
my D2H iD...

I have a set-up box at home with the customer id number: 1137567. Last year we had the error E04-4 error popping on our screen and we replaced the set top box because of the same on a payment of Rs. 350. This year exactly after 12 months the same problem has appeared and they are again asking for Rs. 350.
We don't have the liberty to choose a set-top box and they give us extremely sub-standard product that doesn't last a day post...

Recharge not use full month use only 25 days please provide my fully recharge and use full months

MY CONTACT NO.-[protected]...

My cust id is :[protected]
have purchased a new set top box yesterday.i need recording option so i payed for HD digital box with recording option in online.after installation, i have payed INR 100 and activated recording option also.but i cant record using it so i called care back. this time they asked me the model no in the set of box's pack and it is H6666-RF. they replayed that this box won't have recording option in it.
...

Dear Sir,

I have apply for Up gradation of my SD set top box with HD set top Box,

Videocon Representative come to my house and replace Set top Box with HD,
But at that time i found that Picture Quality are very bad in Ne HD set top Box, i request that representative to solved my Query but he talk with his superior and go back, i have nit given sign Customer Satisfaction letter to that Representative...

Dear Sir,

I have purchased a Videocon D2h 5 months back it has come with one month subscription with HD Channel. After one month subscription has over. Four month ago i have recharge online for Rs.291 for one month it was from http://www.videocond2h.com web site it was clearly mentioned in the recharge from that the subscription is for one month. but after fifteen day when from the date of recharge Videcon D2h has stop their...

Hi

I have relocated my house and had called to log in a relocation of product service request on 27 Jan 2016 and i was assured that technician would contact me on 28th Jan. No one contacted. I again called on 28th Jan and i got the same reply that some one would contact me . I called again on 30 Jan and escalated the issue. Mr Manjunath ( supervisior as told me ) told that some one would contact me within 8 working hours. I...

Respected sir
i am using videocon d2h from last 2 years and recently i have purchased one new connection
in that distributor had told me that you will get
d2h cinema channel free for first month so after one month i got a massage that d2h cinema free time is over from tommarow you will have to pay 60rs per month but i dont want to subscribe that channel so immediately on the same day i have logged in my account for...

Dear Sir/madam,
I am Kishore having videocon D2h (HD) connection bearing customer id[protected], and i ahve recharged my d2h connection by online on 12.12.2015 for six months and at the same time i have activated 12M SOUTH SILVER MAXI PHD ADD-ON from the available add on list, at that time it is showing 12M SOUTH SILVER MAXI PHD ADD-ON (Price free lockin period 12 months) accordingly i have activated. But surprisingly the d2h provider...

Dear Team,

I want to informed you that while recharging through PAY TM website for my ANNUAL RECHAGED OF NEW DIAMOND PACK I have put my Account no. 9771650 instead of Customer ID. 98190024. So I immediately called Videocon d2h customer care and as confirmed with your customer care no [protected] it is wrongly credited in to someone else account Mr. Saini. I request you to kindly give credit of amount Rs. 4824/- in my account...

Hi,

I would like to inform you that I have taken Videocon D2H, My Customer id is :[protected], Am Using South Pack, My Monthly package is something is 203 something, every month I will recharge like that, suddenly some body Called me from your outbound department and they forced to prefer 6 month recharge and they promised for some offer. Promised offer is 1200 worth online gift voucher. I trusted that agent and I did Recharged...

Our vediocon tv not worked due to defficency come in mother board.after lot of phone calls, they change motherboard.after within a week problem repated & we did lot of call regarding problem but they didnt any positive response.our problem is remain.please help to overcome. Tv repair executive- montu, phone no-[protected]...

This is to inform u I have install Videocon d2h connection on 21.11.2015
on 19.12.2015 I have recharge for Rs. 254 (Super Gold package) and rechaged successfully, next month on 20.01.2016 I have forgot my Customer ID so called up from my registered number to Customer Care on Tollfree No [protected] for Customer ID and I have received mail in which I have provided ID[protected] from your VM-VIDDTH dept. in the name of my son Harsh Jhodane...

Cust. id. 91475993
Complain No.[protected]

My D2h services was suddenly interrupted in the morning saying you have not paid your service charge of Rs.425 which you availed on January 18 (Technician coming to my place and replacing STB). Now I have to say that there wasn't any technician sent to my place neither I have asked for the same.
However I did asked for it on December 21, 2015 which also got resolved and...

I shifted home from Borivali to Surat. That why I register complaint for shifting d2h connection no for the same. When service engineer came for DE installation he was asked for Rs.300 rupees charges and gave me 2 options either pay here or will pay at time of reinstallation. I told I will pay at time of installation. And there is balance of Rs.284.00 dated on 16.01.2016 at time of DE installation. When service engineer come today for installation...

I am riyaz iam using videcon 2year and few month last fifteenth i instal videcon in another loccation i given 300 rupees for engineear and recharge 310 onday i get chanel next day automatic cut i call custemer service. 5 days daily they are take complaint and telling me tomarrow we solve ur problem i speek 2 supervisor
Today is 18th they my chanel not working today al so i called custemer service what they told before the same way...