d2h Complaints & Reviews

P K Dawn - I want to change my plan and I have already mail to customer care so many days before document is with me, subsequently over customer care no. matter has been requested to service provider and they guided me to put some more money in my account to change the plan as per my requirement. Later I tried to connect with them and they have diverted the call to some out side party who harass me over phone, this is the way they are treating...

Dear sir/madam,

I am videocon d2h customer from last 2 yrs my card no. [protected] and customer id 91837142 their service is very disgusting.

According to videocon service if we refer any new connection to any person they will give recharge of rs200 in our account so i had refer a new connection at the end of march 2016 and they have not recharged till now may2016 in my account by giving sms on 566777
br...

I purchased a tv from your next showroom kothrud, opp. Sangam press pune. On diwali festival

Tv model is videocon new product: liquid luminous led tv 32 inches &

That time your sales people told me this offer very clearly…5 years warrantee + 1 year d2h all channel are

Free (6 month hd channels & sd channels 1 year free) as per your offer from d2h company i received 6

Month free...

This is to bring to your notice that on my earlier complaints every time the engineer is visiting and they have a new excuse.

18/05/20016 Wednesday i got a call in afternoon by head service for my area Mr. Umesh after explaining him all my problems he finally agreed to send his best technician at my place to resolve my problem i had requested him to visit my place personally so that he can come to know about my problem and...

I wanted to buy a replacement remote for the videocon d2h-hd set up box, on their website (Videocond2h.com) one can place the order. Videocond2h.com. They display two remote models: rf remote and rf remote with ear phones. There is no option to select the model. On the how to buy button once customer id is given it will take you to payments and by default selects the rf remote with ear phones (Rs 1990) and takes you to payment. I made the...

Videocon customer id[protected]

It seems that videocon team is not intrested in resolving the complaints logged by their customer.

I am following from 07.05.2016, but till date my query has not been resolved neither got any favourable feedback.

My query is :
1. Videocon dish tv was installed at our placed on march 2014, i have opted for hd for more clarity and better service, but since i...

Dear sir/madam,

My father is a current subscriber of video con d2h. His customer id is 53836944. The subscription is registered under the name of somnath ghosh. He is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to robin bose, which is my father's name as he is using and paying...

I have been subscribing super gold package of videocon d2h yers. On 7 th may, i recharged online for one year with one month bonus. Now i am told that since i have opted for sports channel on this day 17.5.2017 while i was just trying various toll-free numbers for knowing balance and conveying my grievance. Now i request you to please cancel sports channel and do not charge me for that. Only charges for the super gold package should be considered...

Inspite of repeated compliant d2h problem not fixed - this is after making one year payment in advance

Now they are neither fixing nor refunding the money. I have made numerous phone calls to them without any effect.

Complaint number logged are[protected],[protected],[protected], 42921245. The complaint numbers are logged from 13 th may onwards.

Their is no service from them. Please note i have requested...

2nd conection ke liye kitne bar boking karana main alredy purana custumer
Houn 2nd april se ab tak teen bar book kiya custmer ko aise hi phirate hai
kya ek custmar care ko 7time phone kiya jab bhi bat karta houn to yahi
bolte 24hours main ho jayega ye company ko bussines bahot ho gaya kya
ek bar call aya tha ye number se main videocon dth se bol raha houn bolke
phir kabhi phone nahi aya us ke bad main us...

I have registered a request for rent installation at new address and upgrade into HD setup box., on 09. May 2016. Since then I have called more than 50 times just to find out that the complaint will be resolved in 24 hrs and 8 working hours. Really got passed off with the customer care services as they pick call and hang up. Or they tell to wait for min and never to speak back. I have beenon call wait for more than 20 mins for 4-5 times....

The set top box stopped working saying a "software upgrade" is in progress. This happened on 2:15AM Thursday. The Television was switched on till 5AM but there was no progress. The same day we called the Videocon helpline and they asked us to wait for 2-3 hours more. We called them again @ around 5:30 PM Thursday and they took down our complaint and gave us the complaint no. which is 42909280. My customer id is[protected]. They requested us...

I am currently using videocond2h (2 connections) new diamond package with customer id[protected] & i was going to recharge for one year but i got surprised to see many of the channels within this package are now marked with *pt (Promotional topup) means these channels can be removed anytime from the package without concerning with customer & when i checked with this query with customer care email then first they were not answered but after...

My customer id is 23023374.
In saturday[protected] i had a call from videocon d2h. They told me that if I subscribe the recording facility then they will give me a discount coupon of online shopping sites worth 500/-. I was agreed. They subscribe that facility but did not send me that coupon. Then I called customer care on monday[protected]. They refused. Videocon d2h you are a big fraud....

I had buy new connection d2h on july 2015; to 1 year subscription my id is[protected]
Even days before my subscription is over due to insufficient funds
I had talked to customer care has registered my complaint no.[protected] dated 02/05/2016 on 10:22 am and resolved same day on 12:26pm with reason that our company has provide one channel free and automatic renew on your d2h without any call from customer care nor wia massage...

Hi sir/madam,
I rajesh reddy with videocon d2h id 99303236 had recharged videocon d2h on 7/7/2015 with 2892 rupees for new south gold pack which is around 240 rupees for month for 12 months subscription with these recharge i had one month free total of 13 months.. But without my consent they have activated the add on pack which lead to 367rupees for month according to my recharged amount the services should last till 07/8/2016 but...

This is to bring to your notice that i have been facing problem in your services since day one.

After complaining on your customer care number [protected] i was told that engineer will be visiting my place within 24hrs to solve my problem.

The very next day i am receiving a call from [protected] this mr. Deepak avana customer executive called my 0824 hrs that time i was sleeping the same was informed to him...

I am p l khandelwal id[protected] mob no [protected] made a complaint on 6th may 2016 no 42729094 to change the set top box. the said complaint was not resolved and complaint was closed. on 7th may i asked customer care why my complaint closed. they did not give any satisfactory replied and registered second complaint no[protected].which is still pending. the company charging the money on day to day basis without giving the proper service....

I have shifted my house on 1st of may i have requested to videocon customer care to send a service engineer to reinstall my existing connection. I have clearly mentioned my new address, existing mobile number and an alternate number. Despite calling customer continuously for 5 days my problem was not yet resolved. One service engineer called and said he will come in ten min post that i have called that engineers mobile number for more than...

I am shakir ahamed my customer id is[protected] and contact no [protected] and april 04, 2016 we changed our plan from new south gold and hindi entertainment hd to south silver sports pack and hindi entertainment hd by taking information from d2h customer care that we will get all the channels also from new south gold hindi entertainment hd so, we changed to south silver sports and hindi entertainment hd. But we were not getting hindi movies...