d2h Complaints & Reviews

I have videocon D2h product from May 2014. ( Cust Id:[protected] Since first day i am facing multiple problems with this box. My box even got changed once. Now i am my writing this complaint as my remote is not working. This also happened earlier and Videocon gave me new remote for Rs. 350. Merely after 2 months the remote is not working again. I am extremely disppointed with these continual problems i am facing with this set top box....

Hello Sir,

This is with reference to the my videocard dth card number :- [protected].

Our recharge was due today and after recharging worth 1 month, one of two setupbox in our home stopped functioning. After contacting your customer support toll free number, they said that it will cost you Rs 150 for the activation of this Videocon DTH.

Earlier both were functioning well and after the recharge...

My customer ID is :[protected]. I had relocated from Vashi to Chembur on 31st July and had paid the relocation fee of Rs 300 to the Vashi Service engineer. I had balance amount in my account and enjoyed uninterrupted service in Chembur for the month of August. On 10th September, I had recharged for the platinum HD pack for a month and within 15 days (25th September) I was disconnected of all channels. When I contacted customer care, I was...

Recently I shifted to new house and placed a request for relocation.nobody came .its two weeks over.Videocon d2h service is very bad..I kept on calling them for 2weeks.. No body bother to resolve to it but I received an SMS statingvurvrequst has been resolved.then I asked them them to take a request for surrender.the next day u got a call from d2h eng I said it has to be reinstall first frm my old location then reinstall it at my new locationthe...

I have tried contacting the customer care today(02/10/2015) on given 2 numbers-[protected] and [protected] but the mobile number is not working and the toll free number looks as if it gets connected but very soon i will see a call dropped message.I tried to get some add ons to my channel package.I have tried more than 30 times on these numbers but was unable to speak with customer service agents.It is so frustrating and I lost my patience.I...

My customer I'd is 29204013, registered in the name of Rohit k modi. I suffered every time of recharge made. So last month (Aug. )30 I have called the customer care and asked for minimum recharge amt. For 1 month. The executive suggested me the gold pack of rs. 241/- for one month so I made recharge of rs. 241/-on 30Aug.2015 but on 15th sep. 2015 again service was disconnected. When I called the customer care and filed complaint against they...

Dear Sir/Madam, I am subrattam kandi having customer id number[protected]. Recharged amount Rs-300/- through net baking at videocon website on 16th Sep 2015. At the time of payment the transaction conformation was not displayed due to server problem and the amount is debited from my account. The amount also not reflected in my videocon d2h account. After complain the customer executive suggest to wait for 36 hours it will reflect. After...

Hello Sir/Madam, we are using Videocon DTH service recently we got a problem with service then we gave a complaint regarding that but the technician didn't came to my home to check and more than that he said everything in phone only without checking anything and also the service charges will be deducted from our account only but he asked us to give money by hand then we said no we don't give like that and come to our home check it and then...

Sir, I am using Videocon D2H customer ID 56140202 since 2011 onwards. I have requested customer care at 17.30 hrs on 25.09.15 to shift D2H devices from Rajeev Nager to Vishal mitra park due to shifting of house articles and luggage. Two staff from Vediocon company arrived at 19.00 hrs. they taken DELIGHT CODE from me and given assurance that they will come and shift the above D2H on 26.09.15 morning stating that the office has been closed. ...

They Have taken my broken product back and not sending the product. They told us that when we would send the product to them they would deliver the product to us but now they are not attending our phone and email that i have sent on 23 september 2015 and from that day they are not responding. So please immediately take action on them order no[protected]...

After paying ₹350 for exchanging new set top box company not resuming my service from tomorrow. Yesterday at 8-30 pm talked with supervisor Mr Dipak maru and told me that will resume in 8 hrs. At 8-45 am today talking with Mr. Ankit patel and again told me it will take 8 working hrs. Not resume service till now. Getting answer that he will understand....

Hi, I used the http://www.videocond2h.com/ portal for recharging the d2h. After paying the amount from bank portal it showed the network problem. But my money got deducted. I charged it for Rs.253 . I called the customer care also. He said the recharge amount was not reflecting . Again I recharged it from paytm.com and got it recharged. Please let me know the un-successful recharge amount will be credited back to my account? My...

Hi, Sir/Ma'am I Have a complain.My complain is that I have so many unwanted and extra channels like Tamil, Telugu, Malayalam, Orria and Gujarati which I cannot understand because I am from Assam.Therefore, kindly cut all these channels ....

D2H cinema was activated without my permission and Rs. 60 was charged extra. When i called in to deactivate, the customer care representative said that it was done by mistake but as per company policy refund cannot be done. I want the refund or extra days and want to know why the D2H cinema was activated without my permission....

Simply worst Customer Service experienced yesterday. I have recharged with Rs200/- on 6th Sep and received the below SMS. Pls find. Cust id 42619670 recharged with Rs.200, Balance Rs.199.39, Due date 29/9/2015. If services haven?t resumed, keep product switched on and SMS REF to [protected] from RTN. To know your Account Balance, Recharge Due Date and Customer ID - Call toll free on [protected] or SMS BAL to [protected] from RTN. However,...

Hi, I requested for the cancellation of Videocon d2h services for customer ID:[protected] on dated a5 sept 2015. When I requested this, Customer Care Executive told me that I will be getting the refund once the service is stopped. Services are stopped from above mentioned date and till the time I have not received any update from neither Billing team not any representative of Videocon. I would like to know the status on the same. Please...

I've facing problem since the day I start my connection with videocon d2h. 'Signal not available' is a common issue for them. total four times I've complained for this issue. Two times they attended but situation remain as usual after few days. Third time they have not even solve my complain and my complain remain unattended. My complain here is for the fourth. I've lodged the complaint on 13th Sept, 2015 for 'signal not available issue'....

We are requesting you to please check our d2h box we are not able to see any program from last 2 months. And also we dont want some telgue and malyalam channel instead we want ducovery, disney and hungama in hindi language hope you will take some step soon. Thanking you...

I ordered INTEX MAHA COMBO SPEAKERS IT 880U from advertisement in Dainik jagran but the product is broken and i got the model changed. I ordered it on 12th September 2015 at 06:58:10 pm and recieved the delivery via Ecom Express on 16th September 2015.Please enquiry it as your convienience...

Since the day I have purchase Videocon D2H there are this or that problem everyday. Don not purchase because- 1- It will automatically start synchronizing date & time anytime. Doesn't matter if you are watching movie or serial the screen will go blank for several minutes and this will happen several times. 2- Smart card validation every 5 seconds and screen will go blank and this, also will happen several times. 9-10 times in 5 Minutes. 3-...